You want an auto glass service to get it right on the first whack. The Glassman does just that…read more The windshield on my weathered old Accord had a top-to-bottom crack (I think from the weather), so I needed the whole thing replaced. Achin's Garage in North Attleboro gave me Corey's info, so I called him. He picked up, I told him what I needed, and he pencilled me in for a few days later. Though I mentioned I'd be paying out of pocket, he told me a dedicated number I could call at my insurance carrier to get a claim processed and his work covered if I chose to go the claim route. I appreciated that. He's a friendly and thoughtful guy. We planned the windshield replacement for a Tuesday, but had to push it to the following day, for a very good reason: it was snowing. It's a mobile service, I park my car outside, and the moisture would have ruined the adhesion. I'd rather wait a day than drive around with a windshield that isn't 100% sealed. Corey let me know morning-of, as early as it was clear what the weather was like. Another good call. Anyway, Corey and his wingman showed up on-time the following day (Wednesday). They got right into it within about 2 minutes. The ETA was about 45 minutes, and the whole thing took 45 minutes or maybe a little less. There were no plot twists of any kind, and didn't need to come back out until the new windshield was in. The whole thing cost $253, parts & labor (again, I decided to pay out-of-pocket). That was at the low end of Corey's estimate over the phone, that's for a mobile windshield replacement, where they come to you. I expected to pay more, and I'd have paid more without grumbling. The new windshield is nice and invisible. Unlike the stready old one, I forget it's there. Corey & associate just did an excellent job, with old-school professionalism and zero hassle. I'd definitely hire The Glassman again.

Super reasonable flat rate to fix a ding in windshield from a stone. Quality work. Very…read moreprofessional. Will use again!

I don't usually go on Yelp to review businesses such as this but I was blown away by the service I…read morereceived. From the initial phone call until the window replacement, I have never had anything be so easy in my life. They came to my workplace! They called when they said they would! They did a great job. Brendan was wonderful. I even called them back to tell them how pleased I was with the service. If my car ever gets hit by a rock again, I will know who to call!

Buyer Beware!!!!! They delivered the wrong glass, took my windshield off the car and broke it…read moremore, then they​ could not fix the problem in a timely fashion so I could use my car for established commitments. As a result, I needed to rent a car, something that I ONLY needed to do because of JN Phillps' failure to deliver the right glass. I asked them to compensate me for the car rental and Management refused. UNBELIEVABLE!!!!!

I needed a custom glass shower door for my bathroom. I called 3 contractors ( 1 recommend by the…read morebuilder) in early December. Citywide returned my call immediately and scheduled a person to come out that weekend to take measurements. He was there over an hour and a half carefully measuring the space to ensure a tight fit. I knew then I was in good hands. The quote came back at the exact amount I was told to expect by the builder. I happily handed over my credit card number. Citywide was able to order and install the shower door before I moved in, which another contractor ( who never called back after the first conversation) told me was impossible. Their work was flawless. They were very polite and professional and installed the door with no issues. I called a few days later to have them check for a possible seal issue and they sent a team out immediately. I could not have been happier with the service Citywide provided. I would not hesitate to hire them again. Don't look elsewhere, these people are fabulous. Shout out to Kelly in the office for her prompt and professional service as well.

Our home has several double pane windows in need of repair for fogging, one window that has 1 of…read morethe 2 panes broken, and many windows with missing screens. Not really knowing window repair lingo, I called and WOW- right off the bat I had a date for the estimate. She was friendly, knowledgeable and informed me of the entire free- estimate process. She confirmed the needed repairs, my address and phone, time for the tech to arrive, and stated again that the estimate is free. If the quality of the tech and work is anything like their customer service, Citywide is a going to be a double-5 star operation.

Outstanding experience from start to finish. Stephanie kept me informed throughout the entire…read moreprocess and was proactive in coordinating everything with my insurance company. The team was flexible and met me locally for the replacement. Professional, responsive, and customer-focused at every step.

we have fleet of ford vans they have replace many windshields always have responded fast and awsome…read morework

A+ Service -- Highly Recommend Universal Auto Glass!…read more About 2 1/2 years ago, I needed a windshield replacement, and my insurance company referred me to a local chain glass company. Unfortunately, the windshield was never quite right after it was replaced. I could always hear a slight wind noise while driving, and they did not install an OEM windshield. Fast forward about two years: last May, my front camera stopped working. Although I don't personally use the camera much, it needs to be functioning properly to pass Massachusetts inspection. I ended up having to replace the camera, which cost me approximately $3,000 out of pocket. I was later told by someone in the auto glass industry that issues with cameras and calibration can occur when the proper windshield isn't used. Last week, while driving to work on Route 95 after dropping my son off at high school, a truck in front of me was kicking up pebbles. Of course, one hit my windshield and caused a crack. This time, I contacted my insurance company and asked specifically if I could use Universal Auto Glass for the replacement. They approved it, and I'm so glad they did! Universal Auto Glass was able to get me in just a few days later, and the entire replacement took less than a few hours. My new windshield looks great, and the service from start to finish was excellent. A+ experience all around. I would absolutely recommend Universal Auto Glass and will definitely use them again if I ever need auto glass work in the future! Karen M.

I needed a new windshield and I came across universal auto glass. They were out on site within…read more24hrs of my initial call. The whole process was approximately 45min. Very friendly and professional. Would and will absolutely recommend them. Additionally the cost was cheaper than 2 other quotes I received from well known companies. easy on the pocket.

Polished and Professional! We recently purchased a vehicle…read morethrough Raul and the experience was fantastic. He was straightforward and made us feel completely comfortable, which was a breath of fresh air compared to other dealers we visited. We knew exactly what we were looking for when we walked in, and they had a 'Sold' sign on the car for us in less than 30 minutes. The process moved quickly without the typical back-and-forth games we experienced at larger franchised dealerships in the area. We are so glad we found Raul--they have definitely earned our repeat business. Plus their service department is very efficient. We received three free oil changes and tire rotations were a great added bonus!

On October 17, 2025, I saw a 2014 BMW M5 listed on CarGurus for $27,664, and I even received a…read moreconfirmation email showing that same price. Drove over an hour to go see this car. When I arrived at the dealership, the window sticker said $35,000, and I was told the online price was "with a trade-in." I spoke with the sales manager about the price difference, and he told me "CarGurus makes the prices." That's completely false. I work at a dealer/repair shop, and I know the dealer controls its own pricing, not CarGurus. According to CarGurus' own Dealer Pricing Policy, dealers are required to list the full cash price available to any buyer, and prices cannot be conditional on a trade-in, down payment, or special financing. CarGurus also clearly states in their Terms of Use that they do not set or control dealer pricing, the dealer provides the numbers. Within just a few hours of my visit, the listing price on CarGurus changed to $30,988. That's deceptive. This kind of pricing behavior is dishonest and it's illegal. Under Massachusetts General Law Chapter 93A - the Consumer Protection Act, it's unlawful for a business to use false, deceptive, or misleading advertising to bait customers with one price and then raise it later. That's called bait-and-switch advertising, and it's a direct violation of consumer law. Buyers beware: if a dealer lies about pricing, imagine what happens once you're signing papers. Transparency and honesty should be the bare minimum when you're spending tens of thousands of dollars.

Great tint job I will try and use them for other services as needed. Mike was very professional…read morefrom booking to pickup. The kind of business I like to deal with for sure. Reasonably priced, fast and clean work! Thanks again

From the owner: Here at County Street Collision our mission is to provide ever customer with exceptional personal…read moreservice and quality wordsmanship. We have served the Bristol County Area since 2000 by performing custom body paint, auto glass, custom fabrication, wheels and tires, window tinting, body and collision repair. We believe quality of workmanship must be combined with courteous and professional service and we are dedicated to meet and exceed all of your expectations. Here at County Street Collision we pledge to provide services that will exceed the highest expectations.

Fast and friendly!…read more Citywide is less expensive than all other auto glass companys. I am completely impressed and satisfied with their services. Recommended to all!

he is very detailed oriented. He takes his time and does it write the first time. If you have to…read morewait, he has a very nice Dog. You can hang out with while you wait. His pricing is very reasonable and has a clientele of many police departments. That should tell you something right there.

Had them come out to my house to tint my car. They were quick professional and did a great job…read more Very satisfied.