Super reasonable flat rate to fix a ding in windshield from a stone. Quality work. Very…read moreprofessional. Will use again!

You want an auto glass service to get it right on the first whack. The Glassman does just that…read more The windshield on my weathered old Accord had a top-to-bottom crack (I think from the weather), so I needed the whole thing replaced. Achin's Garage in North Attleboro gave me Corey's info, so I called him. He picked up, I told him what I needed, and he pencilled me in for a few days later. Though I mentioned I'd be paying out of pocket, he told me a dedicated number I could call at my insurance carrier to get a claim processed and his work covered if I chose to go the claim route. I appreciated that. He's a friendly and thoughtful guy. We planned the windshield replacement for a Tuesday, but had to push it to the following day, for a very good reason: it was snowing. It's a mobile service, I park my car outside, and the moisture would have ruined the adhesion. I'd rather wait a day than drive around with a windshield that isn't 100% sealed. Corey let me know morning-of, as early as it was clear what the weather was like. Another good call. Anyway, Corey and his wingman showed up on-time the following day (Wednesday). They got right into it within about 2 minutes. The ETA was about 45 minutes, and the whole thing took 45 minutes or maybe a little less. There were no plot twists of any kind, and didn't need to come back out until the new windshield was in. The whole thing cost $253, parts & labor (again, I decided to pay out-of-pocket). That was at the low end of Corey's estimate over the phone, that's for a mobile windshield replacement, where they come to you. I expected to pay more, and I'd have paid more without grumbling. The new windshield is nice and invisible. Unlike the stready old one, I forget it's there. Corey & associate just did an excellent job, with old-school professionalism and zero hassle. I'd definitely hire The Glassman again.

Chase got back to me on a Sunday (!) about my cracked windshield. He was super easy to communicate…read morewith, he got the job done quickly and done well when [famous competitor] would not. I can't thank him enough! Easy to coordinate w my insurance.

From the owner: Local windshield replacement focusing on quality not quantity.read more

Buyer Beware!!!!! They delivered the wrong glass, took my windshield off the car and broke it…read moremore, then they​ could not fix the problem in a timely fashion so I could use my car for established commitments. As a result, I needed to rent a car, something that I ONLY needed to do because of JN Phillps' failure to deliver the right glass. I asked them to compensate me for the car rental and Management refused. UNBELIEVABLE!!!!!

I don't usually go on Yelp to review businesses such as this but I was blown away by the service I…read morereceived. From the initial phone call until the window replacement, I have never had anything be so easy in my life. They came to my workplace! They called when they said they would! They did a great job. Brendan was wonderful. I even called them back to tell them how pleased I was with the service. If my car ever gets hit by a rock again, I will know who to call!

I needed a custom glass shower door for my bathroom. I called 3 contractors ( 1 recommend by the…read morebuilder) in early December. Citywide returned my call immediately and scheduled a person to come out that weekend to take measurements. He was there over an hour and a half carefully measuring the space to ensure a tight fit. I knew then I was in good hands. The quote came back at the exact amount I was told to expect by the builder. I happily handed over my credit card number. Citywide was able to order and install the shower door before I moved in, which another contractor ( who never called back after the first conversation) told me was impossible. Their work was flawless. They were very polite and professional and installed the door with no issues. I called a few days later to have them check for a possible seal issue and they sent a team out immediately. I could not have been happier with the service Citywide provided. I would not hesitate to hire them again. Don't look elsewhere, these people are fabulous. Shout out to Kelly in the office for her prompt and professional service as well.

Our home has several double pane windows in need of repair for fogging, one window that has 1 of…read morethe 2 panes broken, and many windows with missing screens. Not really knowing window repair lingo, I called and WOW- right off the bat I had a date for the estimate. She was friendly, knowledgeable and informed me of the entire free- estimate process. She confirmed the needed repairs, my address and phone, time for the tech to arrive, and stated again that the estimate is free. If the quality of the tech and work is anything like their customer service, Citywide is a going to be a double-5 star operation.

Excellent service all the way through the process thank you very much for my new windshield. Very…read moremuch appreciated.

Really great service and they did a great job. I need my window removed since it's illegal in Rhode…read moreIsland to have dark window tint and they were able to get four side windows and my rear window removed in about 2 1/2 hours. The employees there were professional and friendly and the sitting area was clean. They had a coffee and water station for those waiting and a bathroom inside. Would recommend to anyone that needed fair prices and speedy service.

Wow! What a good experience. I had a cracked windshield and I was able to get an evening…read moreappointment in just a few days! This was amazing, as I didn't have to take off from work. I dealt with Brie when on site and she was amazing. She took care of me when I walked into the door until everything was all set. I overheard many of her interactions with others, and honestly she goes above and beyond to do what is best for each and every customer and she does so with professionalism and poise. She is a true asset to the company! I also chatted with her when the others had cleared out about how all cars get serviced before they leave for the day, the importance of customer service and how they try to give back to the community. It seems like my insurance company put me in the hands of an amazing company to get my windshield replaced! The technician took great care of the car and had it done earlier than expected. I was lucky my insurance covered this situation, but it seems like they try to work with customers to see what is the best value for replacing a windshield if there is going to be a deductible versus paying out of pocket with cash. They value their customers and their financial situation for sure. All and all, very happy with this experience! While I hope all my glass is in tact after future snow storms, I'm thankful for a stress free visit and wonderful customer service! Thanks!

1st driver called at 3 pm saying he'd b there by 5 never showed called or answered 2nd date woke up…read moreto it being cancelled and changed 2 days before Xmas for the 29th completly unprofessional

The worst service I have ever experienced. My insurance…read morecompany recommended them. I scheduled an appointment through the app, and about 15 minutes later, they charged the deductible. Then, on the final summary page, they said, "Sorry, the system is not working. Call us at ..8xxx.". I called them and scheduled an appointment for them to come to my home on Saturday at noon. I waited, but no one came. I called them, they said we found the appointment on the system, but it is cancelled!! By whom? she said. It is not written, but we can schedule another appointment in 3 days. It was a very unprofessional, rude, and disappointing experience.

Brought my brand new highlander to have the windshield replaced due to damage from hitting a bird…read moreon the highway. Everyone was nice but I was annoyed that there was glass all over the seats and dash when I got in it. I drove 5 minutes home and vacuumed the car only to have my wife point out there was a flat tire. Big screw in the tire from their parking lot. I noticed the receipt envelope said they vacuumed which they clearly didn't. It said they washed the windows so I looked... not only was it filthy with hand prints everywhere, but there was black tar looking drops all over my paint and windshield. Then I noticed the molding was all popped out on one side and you could almost see into the car due to a large gap (small but large enough for water to easily get in). So glass everywhere, punctured tire, tar everywhere outside of vehicle, molding broken, window has gap big enough to see light through it.

These guys are phenomenal. The price was affordable, the service was quick and the best part they…read morecame to me. I'm unable to take too much time out of work so they drove to my job and fixed it in the parking lot. They did this back in Oct of last year and the reason I'm posting this review now is because I wanted to give my windshield some time under the elements before I gave my final thoughts. Also for reference I have the sensor thing in the front you can see in the busted photo that dark square. They didn't recalibrate it, they only replaced the windshield so that should show in itself how gentle and efficient they were. I haven't had issues at all with my sensors. The windshield itself is still in great condition and KNOCK ON WOOD no chips or damage. I've gone through car washes, being buried in the snow and the heavy rain we've had the past month. The quality of that windshield I would say is 10/10. I would recommend these guys for your window needs!!

I feel compelled to write this review. I will also be trying to post the same review on google…read more Our car was vandalized and we needed a rear window. Unfortunately insurance wouldn't cover a new one so we had to private pay. I called around for prices and availability. Jesus from Empire was the cheapest by far. He had the window in the next day. They were on time and very knowledgeable! Empire Auto Glass was very professional and I would highly recommend them!