I tend to write reviews mostly for restaurants, but after my experience at the Optic Gallery, I…read morefelt compelled to write a review. The staff was friendly and guided me patiently through the paperwork and process. What really stood out to me, however, was the the young optometrist Dr. Justin Hart. I have been to many eye doctors and none have ever taken the time to really examine and address all of the concerns I had with my vision, let alone explain them to me. I never once felt rushed, nor made to feel like an eye hypochondriac. At the end of the exam, I was given several options that would provide long term improvements to my vision and reduction in eye strain. All of the staff came across as extremely patient and the level of care I received was more than I would have ever expected. The bar has been raised.

I arrived in intense pain and, without a regular eye doctor, found Optic Gallery on Yelp. They were…read moreable to get me in the same day, and I am so grateful they did. The staff greeted me warmly and handled intake efficiently. The shop is immaculate and extremely well organized -- spotless is an understatement. After a short wait the doctor came in smiling, introduced herself, and reviewed my history and symptoms before beginning the exam. She explained every step clearly and compassionately, even apologizing before using a bright light in my painful eyes. Dr. Alaina Lavine went above and beyond. Her calm confidence and clear explanations immediately eased my fear, and her gentle bedside manner made a painful situation bearable. I am deeply thankful for the time she took to listen, the care she showed while diagnosing bilateral corneal ulcers, and the thorough treatment plan she prescribed. Her follow-up scheduling and genuine concern for my recovery reassured me that I was in the best hands. I can't express enough gratitude for her expertise and kindness. She prescribed medicated drops and scheduled a follow-up for Monday (I was seen on a Friday). The combination of Dr. Lavine's exceptional care and the attentive team convinced me I've found my new eye doctor. I'll be getting my eye exam, contacts, and glasses here because the entire staff was that caring and professional. Highly recommend Optic Gallery The District -- you won't regret trusting them with your eye care. Dr. Alaina Lavine provided outstanding, compassionate care that I will always be grateful for.

Word of mouth! Last week, Pearle vision associates referred…read moreme here for my specialties sunglasses to hopefully be restored. I came over last week. They were closing had a quick trip so I wasn't able to get back before this week, but my Life would have it that I was working in the area so it worked out just fine.. had a pair of sunglasses that last year got knocked off the counter unbeknown to me. They were so classic. They still had a glass lens versus plastic and needed a specialty optician to assist me. Jerry was working, looked at them and immediately,knew CC how he could help?. he told me he could have them ready in 2 1/2 hours. Mind you I have held them in my eyeglass holder at my in my car for over one year.. The price was within normal limits. The customer service was excellent historically we have given them five stars again I give them five stars thank you Jerry and J. Crimi eyewear boutique. And a sidenote, I needed a screw for some other work eyewear and these are also specialty and although they could not assist me with those it wasn't because they didn't try. And for that, I thank you.

Took my old frames with scratched lenses in for new ones and got them back in less than a week…read more Owner Jim also showed me how uneven the reading part of the left lense was on the old Target ones. Second time I've had wonderful service from J. Crimi.

We had such a wonderful experience at LensCrafters! The store was clean, organized, and had a great…read moreselection of quality glasses. We also got an amazing deal; my son and I each received 40% off! A special thank you to Kira, the Assistant Manager, who made our experience even better. She was professional, knowledgeable, kind, and incredibly helpful. She made us feel comfortable and confident with our choices. Because of Kira's amazing service and our overall experience, we will definitely be coming back!

Let's just see how this visit went…read more So when you need glasses we use Lens Crafters and this is why ? For years now, and today was no different this company went the extra mile for the fam! Make sure and get the warranty on your glasses, especially for young adults whom are getting their feet wet in life . They will not ask questions. My son, Connor is desperately struggling and broke his glasses but they are able to fix them here for fifty dollars. The amount you pay is based upon the cost of your glasses. No questions asked, just laughs from one mother to another. My sales customer member was Shirley, she had to make this all work. We got through it . And I wanted to highlight her happy and positive attitude while this was happening. She was proud and happy the whole process. So professional. Thank you .

I moved to Henderson a year ago and needed a vision center. Thought the reviews made this place…read moregreat. Was farther from the truth. Jessica I think a manager shouldn't be!. I watched her be mean to her employees. She was even mean to a customer. Why is she even a manager? I have never seen such disrespect to employees and customers. I'll never come back here. She even gave a level of racism to my Asian peeps. Not cool!

Very professional and friendly establishment! My partner and I came here for the first time to get…read moreour annual eye exams done. We saw two different doctors and both had a very pleasant experience with them. One thing we both noticed about this clinic is that they have much more advanced technology compared to other optometry offices we have tried. They did the standard pressure testing, peripheral vision testing, took photos of our retinas, and of course the standard vision testing. I love how fast and straightforward everything was. I would highly recommend Henderson Vision Care if you're looking for a new optometrist

I came to this place with high expectations based upon the positive reviews. My expectation were…read morekinda sort of met. The place is very neat and professional looking. Everyone treated me very kindly. The exam process was a bit of a pain. They have this test that they blow air into your eyes that I did not like. Because I kept blinking during this process, they red flagged me as possibly having glaucoma and immediately wanted me to see a specialist. Dr. Valdez wanted me to see a specialist immediately, but NV Eye Surgery said it could wait a day. Her response to that was, "Well, it's their problem now!", and laughed. That along with being consulted on new glasses by someone who clearly wasn't properly trained yet, and trying to sell me extremely expensive glasses and then later telling me they had more affordable options "in the back" makes me hesitant to come back here. I'm actually considering going elsewhere to get my glasses after this experience, especially after NV Eye Surgery completely cleared me of having glaucoma. What a bad first experience. Two stars only because I was at least happy with how clean and professional the place looked overall.

I had the best experience at Optic Gallery Horizon Ridge! The medical assistants and Dr. Anne…read moreValdez were all amazing super kind, patient, and really took their time with me. Dr. Valdez made sure I understood everything and made me feel so comfortable. They even went above and beyond helping me choose my new glasses, even though at the time I had no idea what to pick! Honestly, I couldn't have asked for better care. Today I went to pick up my glasses 10 minutes before closing time , and the provider didn't leave before making sure I was assisted, she was literally walking out the door and still took the time to make sure I was okay. I also appreciate the medical assistants that made sure I was comfortable with my new glasses. It really meant a lot. Highly recommend!

Dr. Chan is fantastic he is knowledgeable professional and has…read morea great understanding of eyesight and issues. He has a great personality and is very helpful. They have an extensive choice of glasses.

Came in to get my Oakley frames fixed, mainly because this is where I got my frames fixed last…read moretime. This time I was told that because of the type of frame they couldn't be fixed there. I'm no eye wear expert so I can't make a judgement based on that, but they were nice enough to refer me to another place that could fix my glasses.

I'm not sure what all the bad reviews are about, maybe things have changed because the last one was…read moreseveral months ago. I went in and seen their team today for an exam with Dr. Keri Asraf who explained everything I needed to know about my eyes and my vision. Everything went great and everyone there was so nice and helpful. Thank you for helping me pick my frames as well !! If you're stuck in between frames, ask for a 2nd opinion! A great team.

I would not recommend this place to anyone. I brought my Mom here to get her new glasses after her…read morecataract surgery and the place seemed nice enough. Very nice people working here. But looks can be deceiving. They ordered my Mom's new glasses and said they would be in in about two weeks. Well, it's been over a month and my Mom still does not have her glasses. I called last week, and they said they were still not there and that they would call me when they arrived. I called yesterday to get an update, still no glasses. The gentleman I spoke to said the person who placed the order would call me back after she got out of a meeting. She never called. I called back again today and left a voicemail asking them to call me or cancel my Mom's order so that she could go someplace else. Still, no call back. This place is the worst. I hate giving bad reviews, but when they are due, I have to. Do business with this location at your own risk.

After having a very upsetting experience at the Sunset location, I called the Pearle Vision at 75 S…read moreValle Verde Dr. and spoke with Skye. I was actually crying on the phone because I was so frustrated, and she could not have been kinder. She told me to take my time, listened to everything that had happened, and told me to come in and that they would make it right. That alone meant so much to me. Skye and the manager, Janet, were absolutely wonderful from beginning to end. Their location advertises the same satisfaction guaranteed, no questions asked policy, and they actually stood behind it. I went back to my eye doctor three times while we worked through adjustments to my prescription, and Valle Verde replaced my lenses twice without making me feel like I was a problem. Skye kept telling me to come back if something still wasn't right and that they would keep working with me until I was satisfied. And they did. This is the Pearle Vision location I will be going to from now on. Janet and Skye treated me with patience, compassion, professionalism, and genuine care. After the experience I had at Sunset, the difference was unbelievable. They truly deserve recognition, and I plan to make sure their leadership knows what an exceptional job they did. Thank you, Janet and Skye, for turning such a stressful experience into such a positive one.

For some odd reason the Pearle Vision we go to near our home (which is also very close to Galleria…read moreMall) was completely booked of appointments until mid September (I tried making the appointment in early July) so we came to this location instead. To be quite honest, I might just start coming to this location from now on, I liked it that much. The space is large and there is a lot of room to walk around freely, especially if you are browsing the glasses. The patient rooms are also larger, with a chair if you have someone with you at your appointment. This goes for the testing rooms too. It wasn't as hot in these ones compared to the other location because it was bigger with more space and a nice oscillating fan. Checking into our appointments was super easy and we didn't have to wait long to be called back. The doctor I saw was absolutely fantastic. She was easy to talk to and understood my eye issues immediately. My husband also saw her and he said the same thing. Checking out was super easy. The only issues I have are the CC fee (which I understand but don't have to like) and there could be more seating for people who are waiting for appointments.

Getting new glasses isn't usually something I look forward to, but my experience at Eyeglass World…read moreon Silverado Ranch made the whole process surprisingly easy. I walked in not knowing exactly what I wanted, and the team was incredibly patient from start to finish. They took the time to answer my questions, helped me narrow down frames that actually suited my face, and never made me feel pressured into buying something I wasn't completely happy with. That kind of customer service is hard to come by. What stood out the most was how smoothly everything went. The process felt organized, communication was clear, and everyone I interacted with was friendly and professional. It's obvious that they value their customers and want them to leave feeling confident in their purchase. The store itself was bright, clean, and well organized, with a great selection of frames ranging from classic styles to more trendy options. It was easy to browse without feeling overwhelmed. A good experience can make all the difference, especially when you're investing in something you'll wear every day. I'm really happy with my new glasses and would gladly return the next time I need an eye exam or a new pair of frames. If you're looking for a place that combines great customer service with a stress-free experience, this location is definitely worth checking out.

Eyes Examined Check/ Glasses Ordered/ All Inclusive in…read moreHouse, Great Optometrist and Eye Glass Staff was on the Up and Up... Ivan was Very Personable and Helpful in Every Eye Perfect Vision Way; Just Got my New Presription Goggles HaHa and am Extremely Happy for choosing Eyeglass World. Very Very Cool Exam and Shopping Excursion....Give them a Go!!

100% recommend!! Lisa took care of us today. She has great customer service and went over all our…read moreconcerns to make us feel VIP costumers. Thank u for all your help!!

Lisa is always helpful when I come for glasses or contacts. Thanks for being kind in a careless…read moreworld. It's always appreciated.