They picked up my son's best friends and brought it to the house quickly, placed it exactly where…read morewe needed it, was cost effective and he was so nice!! If we ever need a tow we will use again and would recommend to anyone!

I had my truck towed 7 miles in Gilbert with this company. They towed the truck backwards due to it…read morebeing rear wheel drive. Tow truck driver moved very quickly and never mentioned anything about possible issues with towing backwards. While under tow the tonto cover ripped off flew over the front, and damaged the hood, windshield, and front right quarter panel. Upon completion of repair I noticed issues right away. I have a picture of the truck hooked up to the tow truck with no damage and sent pictures to Major league showing damage. I called and spoke to the owner. He said anything that flys off is my fault, and they have no liability. Obviously I have never driven the truck 45mph backwards, and never even considered the tonto cover may be ripped off during tow. Driver never mentioned or even gave me a second to make sure the cover was secured, however it was locked as and closed shown by the damaged locking mechanism left behind. The owner has ignored my emails and calls not addressing the issue. 3 days earlier I had the truck towed from north to phoenix to Gilbert (57 miles) with no issues from a company out of north phoenix. If you want any accountability or safe towing I do not recommend this company. I have given them more than a month to do the right thing before leaving this review. I have since submitted a claim to my insurance and they feel the towing company is liable and will address legally.

Today I tried to start my car and it was dead as a door nail. I guess the heat finally fried my…read morebattery. So I called AAA and they told me it would be 4 hours to reach me. Then I called several tow companies I've used in the past and they ALL said the same thing ... "at least 4 hours to get to you". I couldn't wait 4 hours, time was of the essence ...as I needed a tow to Bell Lexus before they closed. Enter "Old Town Scottsdale Towing". I googled "BEST TOWING COMPANY IN SCOTTSDALE" and they popped up! They answered the phone immediately and promised to get to me quickly. Thirty minutes later Todd was at my front door! I was super impressed for several reasons: 1) my Lexus was dead in my garage and I have a VERY tricky driveway that isn't easy to back into. Yet Todd maneuvered his large flat bed truck into my curved driveway like he had done it a million times before! 2) Todd's tow truck was shiny clean - with brand new tires and a super spotless interior (this was an important detail because I was getting a lift to the Bell Lexus dealership) I've been a passenger before in other tow trucks ... let's just say it wasn't a pleasant experience. 3) Todd hooked up my Lexus, backing it out of my garage and carefully positioning it onto his flatbed trailer. 4) Todd got me to Bell Lexus with time to spare! FYI: I owned a classic 1966 Lincoln Continental Convertible and consequently have had LOTS of experience with flatbed trailer companies. But I've NEVER had the lightening quick, fabulous service that Old Town Scottsdale Towing provides! Todd told me he's been in the towing business for many years. He's only 29 years old but his expertise far exceeds that of men twice his age. I will NEVER use another towing company except Old Town Scottsdale Towing. They've got a customer for life!!! I sure hope Todd and Todd's boss reads this review ...as I've never been so impressed with a young man before who was so professional at his job. Thank You for saving me today. It was crucial that I got to Bell Lexus today so I could get a loaner car from them in order to get to several important appointments this weekend.

0 stars so quick to charge me to tow my truck after my accident but couldn't even put my truck in…read moremy drive way, making a bunch of excuses. Supervisor/driver Ansel racist piece of shit you know thats was the reason you didn't even try to put my tuck where I asked. I hate that I had to use your tow truck company, attached is a video of Felipe a different tow truck company was able to do what you couldn't.

Randomly noticed the air in my tire pouring out, so I scrambled to find a 24/7 repair service…read more Called priority towing and the answering service took all of my information and said a driver would be to me within 30-45 min. Got a call back a few minutes later and was told the driver would be arriving within 15 minutes! Driver was super friendly. He explained everything to me and replaced my tire with my spare. He made nice conversation while changing the flat and had my car back to "normal" within no time! The only annoying thing is that whoever answered the phone to begin with told the driver that I refused to pay over the phone.....when in reality he said I can wait until the tow truck arrives and pay then. Liar, but I won't let the guy answering the phone effect the great service I had from the actual repairman, and how quickly everything happened. Thanks! I recommend this business

This place is bullshit. Called to arrange to to pick up my towed vehicle & made multiple calls to…read moregather info & confirm times yet each time i was told they were open 24/7. When i showed up at 5:30 come to find out lobby hours are only 8-5 on weekdays even with the big sign outside front stating their business hours are 8-6 pm which is still incorrect!! Why in not 1 out of the multiple calls i made prior did they let me know that lobby hours are 8-5 on weekdays instead of saying yes we're open 24/7!! They are in fact open 24/7 for towing but NOT to the public only the police. When i called they clearly were aware i was the public considering i let them know i need my toll fees & confirmation to get my vehicle after it was towed by the cops so why the false info & lack of courtesy to let me know they close at 5pm!!

Great service, good value. We were stranded after a vacation. Our mechanic recommended Valley…read moreTowing. Thanks, Johnny.

I requested Matthew Hall transport my Daughter in laws family 69 firebird to the mechanic to finish…read moreup the drive train It's been in her family from day 1 in California and she has been getting it back on the road and Valley Towing did not disappoint me in the move. Thank you Dyer for the professionalism you gave us Barry Fultz

Family owned and operated With over 50 years experience…read more.. These guys are the best... Hi tech equipment at its best. They cover all your towing needs and can move any type of storage unit... very honest and reasonable rates, they moved a 40 foot container between a block wall and my horse stalls no problem thanks guys.

These guys rock! My Forerunner broke down on the side of the road and they were there in 15 mins,…read morethe tow driver (Richard) was super nice and was a great conversationalist! This place is definitely affordable and quick, I recommend this place for anyone who needs it!

The bad thing about a dead car is that you can't drive it. The good thing is that it can be fixed!…read moreI called Phoenix custom towing to get my non-starting car from my house to the dealership for servicing. Not only did they return my call quickly, but they were professional and friendly. The next morning they were on time and went above and beyond to help us. He let us know when the car got to the dealership and even had a contact for us at the dealership. Im saving this number in case I ever need towing again.

Today was about 113 degrees out. After waiting almost 5 hours for a different towing company…read morethrough our insurance, we gave up. I called this company and Alex picked up the phone, gave him my info and he rescued us only 30 minutes later! Extremely professional, efficient and above all else SUPER KIND. Seriously he's the nicest guy! We saved his number for next time and will definitely go through him first. Don't waste your time calling anyone else...just call Alex!

The owner, Mike, was incredible. He was fast & very considerate of me and my car. He took his time…read moreto ensure no extra damage was done to my car & charged me a great rate (the price of a regular tow) for my vehicle that was missing an entire wheel. He also offered ways that I could fix it for cheaper and helped me completely understand the damage which he absolutely did not have to do. Mike was beyond helpful I actually couldn't imagine having a better experience. Especially as a woman the world is scary but these guys will make you feel safe. Plus, they were upfront about all costs & affordable. Thank you again, made my nightmare of a day that much easier.

Scheduled a time. Drove 45 mins across town to meet with the tow guy. No showed. No communication…read moreafter.

Ninja Towing has saved me now 2 times with expedient and professional service. The first time was…read morea few months ago. I was stuck on the freeway overpass in a very unsafe shoulder condition with a flat and Ninja was there in 15 minutes and got me off the freeway to safety. So I called them again today when my car needed towed to the dealer with a system malfunction. Again, arrived within 15 minutes, professional and caring! Literally a knight on a black horse! I recommend this small family owned business, affordable, fast and professional!

After I was involved in a accident the "manager"/ owner came and got my truck off the street…read morebefore taking my vehicle I asked him how much the tow was gonna be he asked me if I had full coverage insurance and that they would take of it and he said we wouldn't have anything to worry about it he even gave us his word long story short after getting in contact with my insurance HE PLAYED THEM AND HE CHARGED 1,800 for the tow to get it to his place +the days it being in his tow yard total came out too almost 5,000 to get my truck out. DONT TRUST THIS COMPANY AT ALL