Let me say, that I love the costumer service. Laurence, Javier, and Enrique, are the best team…read moreever. These three guys worked their hardest to get my baby up and running. They always kept me updated, and they worked within my budget. These three gentleman deserve a raise. They work hard and stay so positive and never lose that friendly smile. Thank you gentlemen for keeping me on the road.

Our 2 nd time going here since changed ownership. 1st time they kept car for 3 days for a dead…read morebattery. My husband was out of town but when he came back they still had not looked at our car. we retrieved it and did it ourselves. They didn't even care. We have been customers for decades. This time Made an appt for oil change and state inspection a few days before appt. . Asked how long it would take as it was my day off and I had many errands to run, reminded of bad service previously. assured it would be 20-30 minutes. Arrived on time for appt. I'm then told 2.5 -3.5 hours wait this was with an appt.. I explained my call, what I was told and was told no one would tell me that. after 10 minutes I got my keys and left. I don't like being lied to but I don't like being called a liar more. We won't be back!! You lost a faithful customer.

I got state inspection and heard good things about him from the customers I met in the waiting area…read moreso he good people because they seemed all satisfied

I stopped by during my lunch hour to see if I can have my state inspection done. Within 10 minutes…read morehe was done! The service was quick and the owner was polite, and the price of my inspection was to be expected. The shop itself was clean and well maintained. I will return again for quick stops.

Whenever I visit my family in Sugar Land I try to revolve car work around so I can visit BNC Auto…read more Both gentlemen are awesome and honest but I always speak to Ben, who has become a friend of mine. He's a super great guy - always willing to show you why they are recommending certain things to be serviced (and not just telling you) and really cares about his customers. Each time I bring my car here I let them work on it knowing I'm not going to get ripped off, that they will stand behind their work, and do a wonderful job. In fact, I don't even ask for the price, I just hand them the keys and for those that know me it takes a lot of trust for me to do that. They seem to only work on Honda, Toyota, Acura, Infiniti, Nissan, Lexus, Mazda, and Mitsubishi so keep that in mind before coming or call ahead to see if they will work on your type of car. I really love this shop - anyone who has an issue with them probably miscommunicated to them or are plain wrong - and I hardly ever say that about a place. These guys do great work and they're stand up people. A++++

Racist. As soon as I pulled up. He tells me he doesn't work on my type of vehicle. A common vehicle…read moreat that. It's basically a Nissan Armada. Didn't even ask what i needed done. Just go somewhere else. I surely will sir. Thank you. Someone will love to take my money and take care of my vehicle correctly.

I had a great experience at Auto Check Sugar Land and will definitely be coming back. I came in for…read morean oil change on my Corvette, and the team handled it with no hesitation. If you have a specialty or modified car, you know not every shop is comfortable working on them, but these guys clearly know what they're doing. The quality of the work was excellent and everything was handled professionally. The owner is very upfront, courteous, and transparent. He even offered to show me underneath the car while it was on the lift so I could take a look myself. That level of honesty and openness goes a long way, specially when I know I can be a little picky on how things are done considering it's modified! The rest of the staff was also very friendly and professional, and the whole process felt smooth and straightforward. On top of that, it was a great value for the work done, which is always a plus. It's really nice finding a trustworthy shop close to home that can work on modified cars without the typical dealership hassle. Highly recommend Auto Check Sugar Land if you're looking for knowledgeable mechanics, honest service, and great value.

Auto Check First Colony was so curteous and helpful when our car battery died in the parking lot…read moreacross the street. They did not hesitate to drive over and give us a jump. Excellent customer service!

Lawrence has been my mechanic for nearly 30 years. No matter where I live or what I drive, I make…read morethe trek to his shop because he's honest, reliable, and generally more affordable than any other estimate you'll get (or he'll explain why). I prefer to drop my car off and get a rental, rather than trust someone else with my car. He's kept 2 Hondas and a Volvo running until the wheels fell off (literally). He tells you what to spend money on and what's not worth fixing - especially if you are honest about what your maintenance goals are. He's a genius for thinking of that one thing other mechanics overlooked. The guys that work under him either LEARN to get as good as him, or they don't last long.

Horrible! Misdiagnosed the issue and will it release my car until I pay $2600…read morefor my car that won't even start now.

AVOID AT ALL COSTS!!!…read more The owner smashed my vehicle into the side of the building. He is refusing to pay for the damages. He does not have any insurance, and tried to send us to a shady body shop that wouldn't have done quality work! This place should not exist! Please stay away.

Came on Saturday 8am for inspection. Hours says opens 8am. It's next to the Shell station. The guy…read moreopening said the inspector isn't in yet , to come back at 8:30am. I came back at 8:30am and waited a few minutes. No one walked into help. No one was there, just an empty tiny waiting room. So I left. Not sure how this business is ran but.... There's no service.

Joseph Auto Service has become more than just an auto shop to me -- it's a reliable part of my…read moreeveryday life and a business I genuinely trust. Located conveniently near my home in southwest Houston, this shop has been my go-to place for every car-related need for several years now. Whether it's annual maintenance, oil changes, or unexpected issues that pop up, I always know I can count on Joseph Auto Service to handle it with honesty, professionalism, and care. What sets this place apart is the feeling of trust and community that you get the moment you walk through the door. The staff here treat you like family they, explain everything in simple, transparent terms. I've never once felt pressured into paying for unnecessary services or repairs, which says a lot in today's world. Instead, they always walk me through what's needed, what can wait, and what's most cost-effective. That kind of honesty is rare, and it's one of the biggest reasons why both my family and I continue to bring our vehicles here year after year. My family relies on Joseph Auto Service just as much as I do. From my parents' SUV to my own car, they've handled everything brake replacements, tune-ups, inspections, and even body work all with consistent quality. It gives us peace of mind knowing we have a local mechanic we can trust, especially during emergencies. Their work is dependable, their pricing is fair, and their turnaround time is always reasonable. I've recommended this shop to countless friends and coworkers, and every single one has told me how satisfied they were with their experience too. What I value most is that this business feels genuinely rooted in the community. They're not a big chain or corporate repair center they're a local, hardworking team that understands the importance of reputation and word of mouth. It's the kind of business that makes Houston neighborhoods stronger: local people helping local families. Every time I leave, I feel grateful that I don't have to stress about my car or second-guess the work being done. In a city as large as Houston, finding a mechanic that feels personal and trustworthy can be difficult. That's why Joseph Auto Service stands out so much. It's not just the quality of their repairs it's the integrity behind their service and the consistency they bring every single visit. I know that when I drop off my car, it's in good hands. Overall, Joseph Auto Service is more than just an auto repair shop it's a dependable part of my family's life and a true asset to our community. I'll continue to recommend them to anyone looking for honest, skilled, and friendly service. They've earned every bit of their reputation, and I can confidently say I wouldn't take my car anywhere else.

I called Joseph Auto Service and was told I could bring my hybrid car in to be diagnosed. They…read morequickly checked my car and pinpointed the problem. Patrick showed me what was wrong and gave me valuable advice on whether to replace the expensive hybrid battery. They didn't charge me for their quick service and expertise. It's rare to get such great service for free. I was grateful I went to Joseph Auto Service, and I wouldn't hesitate to bring my car there again when there's a problem. Thanks so much, Patrick and Joseph Auto Service!

Mike Tate's is a professional, reliable and honest company to do business with. They are friendly,…read moretimely and are always looking out for their customers. (IMO) The best referral is a happy customer willing to tell their friends. Keep up the good work guys!

I ended up paying a supposedly discounted total of $348.20 at Mike Tates 99 Auto for an oil change,…read morea tire rotation, and a battery installation and registration using a battery I provided. This turned out to be an incredibly frustrating and costly experience. The shop charged $221.94 just for the battery service, which was particularly disappointing considering a local O'Reilly's had offered to do the installation for free if I purchased the battery from them. The service was also plagued by unnecessary delays and oversight. I was forced to pay out-of-pocket for two unexpected Uber rides because the shop kept my vehicle overnight, claiming the mechanic lacked the "proprietary tool" required to remove the battery. In reality, the job only requires a standard 10mm socket for the terminals and a 13mm socket with an extension for the hold-down bolt. To make matters worse, despite paying for a tire rotation, the shop completely missed that two of the rotated tires were left low on pressure. I chose to support a neighborhood business, but this experience was a lesson well learned.