Update from 2020. Refund was issued as discussed, missing part was installed. Also they warranty…read morethe work with a lifetime guarantee. Noticed a few weeks later there was an issue with an edge of the bumper not staying flush with the body. Took it back in, but they were not able to look at it immediately so I had to leave it for the day. The fix was completed with no additional charge, (bumper retaining clip hadn't connected correctly) . Work completed is good so far. Communication of the decision to modify the scope of work is where I felt let down. Service is definitely solid A-OK. They stood behind their warranty, and the work has stood up during the past year.

I was really impressed with Fix Auto Downtown. Everyone I dealt with was professional and…read morefriendly. My car was side swiped from front to back and now it looks amazing. I was concerned that the one side would look fantastic and the rest would be dull, especially because it's black. I'm not sure what they did but it looks brand new, inside and out. It's obvious that they take pride in their work and care about their reputation. I would definitely recommend Fix Auto to any one that wants their car fixed right.

Very happy with the work done and I found they detailed the interior of my Camaro in the past had…read morework done on my truck 30 years later still good

Don't go here! My paint started chipping off three months after going here and they told me to go…read morethrough insurance if I wanted it repainted.

Save yourself a headache and never ever come to this business to get any work or painting done on…read moreyour vehicle. My car had to be repainted over 4 times. From drips and runs, flakes sealed into the paint to huge chunks of paint peeling off. This was only part of my experience. The other end was the terrible, terrible customer service. Good luck getting someone to answer a phone here. Ever. The owner is also the most condescending nickel and dimer I have ever met. I had my work started on my car in December, it's now June. That's how long it's taken for them to finally rectify the paint job and other work. It's still sub par, not completely happy! Just save yourself the time and money and go to a better shop!

Took my Audi in to repair a cracked bumper. They did a fantastic job at a reasonable price and…read moreeven had the connections to replace the 3M as well. Also sent another car there that I had kind of "hit" and Roman was more than helpful with how to deal with that situation while I was out of town. He was up front and honest about how the repairs would go and gave me his best price. The only reason I did not give it 5 stars is their business line is almost NEVER answered.

I just had the BEST customer service experience I have had in years thanks to Taylor at Ming Shine…read morenorth. He was honest, insightful and extremely helpful. I received a timely and friendly discussion and quote on what would need to be done to fix my scrapes and dents and I will be sure to bring any future autobody detailing work needed to him and Ming's. We weren't able to resolve everything (my damage is a bit extensive so requires a body shop) but I'd much rather receive the truth and a delivery on promises made than empty promises and an under delivery of services. Thank you Taylor, you made my month!

Had many of my vehicles to Ming for paint protection and 3m protection. Also undercoating and anti…read morecorrosion . Always excellent quality and workmanship . Vehicles look amazing. Thanks Mike and your team .

The quote from my Porsche dealership was insane. I'm so glad I wasn't willing to accept that and…read moreinstead found JR's Auto Detailing. The quality of workmanship is exceptional. Custom detailing using xpel protection is seamless and unnoticeable. Incredible customer service from JR himself who patiently spent a lot of time explaining, showing, and not up selling. Very accommodating as well as he personally waited until I dropped my car off after work so he could park it inside overnight. JR is extremely knowledgeable about paint protection as he has been doing it for many years for the luxury vehicles so I felt like I've hit the jackpot! Although I paid a fraction of what my dealership and other detailing businesses quoted, the end product is 110% amazing.

We shopped around for reviews, price, and having all processes done in one shop. We found JR's and…read moregot the price in writing by email, as I now always do with every company just incase of any miscommunication of the job or price. So we took our brand new vehicle to JR's for 3 m Tape, Undercoating, and Ceramic Coating. The results are beautiful! The vehicle doesn't get dirty as easily in slush, it's like a teflon pan where things slide off. The tape was done really well as for the undercoating, it SEEMS great, but time will tell with this. But regardless there is a good warranty and they will check it and touch it up if it needs anything done. As for the price, we recieved in writing and on our receipt, it was exact. The price was far better than any of the other 4 shops quoted my husband by hundreds of $s. They needed to keep the vehicle for 2 days so each process dried properly and when we picked it up we could not be more pleased. JR walked us around the vehicle, explained how to care for it, gave us a bottle of Graphine to keep up the ceramic coating every two months, (the lady at reception explained exactly how to use it) and they asked us to come back every 1.5 to 2 years to check on the undercoating in case it requires a touch up and to keep the warranty in good standing. We feel the warranties are really good on these processes too. It has been about a month and we feel the quality of work done is really great and the processes look amazing with the vehicle looking really shiny and very clean! Thank you JR for doing such a great job. We appreciate your care and attention to detail. We certainly recommend JR's Auto Detailing in the West End and are happy to give them a 5 star rating.

My total "compliments" to Mike, the Manager, who did a great job, with…read morethe result ofm his work looking as close to a new paint job as it could be. My appointment was for 12:00 p.m. to 1:00 p.m. I left - and arrived - 20 minutes early, allowing for horrendous street work/repairs these days. Mike was in the office at the time, took my vehicle immediately. did a fabulous job in an amazingly short time time, did more than I had pointed out, and I was back home by 12:30 p.m.. Thanks again Mike, you and your firm will get lots of positive recommendations due to today. And the amazing "price" was a totally surprising and pleasant shock. I will be back as needed, and will recommend your firm to everyone I know.

They did an excellent job on my car. I hadn't vacuumed or cleaned my car in over 20 years and now…read moreit looks better than when I picked it up. I ordered the Elite package they have and now my car looks great and with dry seats and interior when I picked it up.

I had two major repairs, one for brakes and another for body damage - front side panels repair or…read morereplacement. A friend recommended Albert's from personal experience. I received great service, very reasonable quotes and a nice surprise as they found excellent condition OEM used parts and past the savings to me. Work was excellent in both repairs. I am very happy with quality, cost and timely work. I highly recommend this company. When you find good service, hold on to it and let others know. Know you know!

Albert's Auto Body was recommended to me by my Infiniti dealership, so I thought they must be…read morepretty reliable. I got a handful of quotes from around town and my quote from Albert's was fair, so I opted to go ahead with my repair. I brought my vehicle (and it's poor cracked bumper) in on a Monday after work, and had it back 24 hours later with no sign anything had every happened. The color is an exact match, the installation was seamless, and they practically spit shined my vehicle for me when I went back to pick it up. Tony and his team are very friendly, to boot. Don't let the neighborhood/exterior put you off - I'd highly recommend this place to anyone, no matter what you drive.

Amazing service, great communication, piked up vehicle in excellent condition cleaned in and outsideread more

Had a repair completed 2 years ago .. work seems to be done properly. Received a lifetime warranty…read more Pretty happy Fast forward to today the work they completed has deteriorated, wasn't worried initially as I had the Warranty, Stop in today and spoke with Peter and he proceeded to tell me the warranty was not available Pretty sad when companies don't stand behind their work and there promises