This shop over filled my oil, ruining my vacation, and costing us money. I complained and got an apology from corporate management. The local shop called me days later, but didn't leave a message. I complained again, and the owner, "JR" called back two days later. When he called back, all he wanted to do was defend that he had called the first time. I could tell by his tone of voice that he did NOT want to offer an apology, and was obviously put up to it by his corporate masters. He begrudgingly offered me a free oil change. No word as to whether or not there was any damage done, no offer to make it up to me and and my family. Nope, just a free oil change. These people don't care if you break down on the side of the road, as long as they get their money. read more

Pulled up, waited by my car a full 10 minutes. A guy walked up to me and said, "What are you here for?" I said an oil change. He got very cold and said, "That'll be at least an hour wait. You sure?" Not after that. I've only ever gone here since I moved to Vallejo 2 1/2 years ago. Made an appointment with AAMCO for tomorrow. I won't be returning. read more

The name is speedee, but a quick oil change took almost 1 hour. I get my BMW done in san mateo at BMW and i wait anout half an hour for yhe same job. This place speedee took forever to do oul change. Change the name speedee to Turtle or Snail. Fits the category. Car is done waiting outside but the work order is not at the front desk. Will not come here again. read more

Recently moved back to Vallejo and decided to try this SpeeDee location for an oil change. The price seems comparable and the wait was tolerable. I did sincerely appreciate the communication as the staff patiently communicated what was needed and allowed me to choose which services I wanted without pressure. The technician Eric was awesome, very knowledgeable and customer focused. read more

My car good conditon not making noise went there for a change oil.They suggest to change my belt. reason a small crack . within 24 hour it's start making noise . went back . they dont know what causing the problem, they just say maybe its a bad belt!!. used it for a couple days and come back,.. SQUEAKING more an more.Then back again they change belt second time.. . Still making noise..I went home disapointed. car still making noise.went to a mechanic home buddy ..he fix the problem by adjusting belt more tight......shaking my head..simple as that wow but they are good in change oil.. hope this help. read more

Located on a busy intersection close to I-80, this place gets busy early mornings. I've learned to go mid-day to avoid the long lines. The place is clean (and smells clean, too) compared to other oil change and car repair shops I've used in the past. Customers can use their locked toilet/bathroom by requesting the key at service desk. The car maintenance technicians always go to the customers to go over the list of things they've done to the vehicles and inform the customer of recommended services for that particular year/make /model per their service record. I've been using Speedee since at least 2006 for most of my vehicle service needs. I went there for a 30k mile service (or 60k) and one of the technicians forgot to put the lid back on the radiator properly and after a week of driving, the car ran out of coolant found me on the side of I-80 towards Sacramento needing a tow back to Speedee. I was afraid Speedee would blame me for not checking under the hood before driving off, but the owner came to apologize to me and assured me everything would be done to make it right: Speedee paid for towing, car rental, a new engine and a complimentary oil change after 3k miles. I've been a loyal customer since 2006. The owner is usually very busy with paperwork, but if he ever reads this review: thank you, sir, for being so kind to a stressed single mom who was going thru a very difficult time in 2006. I appreciate the kindness and the efficient work done every time I come in for a service. read more

While I was greeted in a timely manner by Ken, the manager, and he told me he "saw" that I'd had a coupon for $10.99 off oil change and that it should be 40 minutes until completion, an hour at the most- it took 1.5 hr. Then when I went to pay at the counter this snarly faced woman who acted as tho I was interrupting her day would not honor said coupon unless I had a barcode. When she summoned ken, he acted as though he did not recall telling me that he had seen the coupon. I just felt that the interaction became very unprofessional, especially when I parked my car across the street to come back inside and wait with my grandma while her car was being finished and snarl-face asked me what I was doing back in there. Needless to say I will never be back. What in the world happened to customer service? My mind is blown on a daily that people like this can hold down a job. Fired. read more

Currently here while writing this review. This review is for the Rude Lady Cashier/Receptionist! Watching people while waiting for my car. This Lady Receptionist is rude to everybody! By phones and in person asking her questions! Lady If You dont Like your job you shouldn't be working in customer service position! She's making faces every-time someone ask her!! Midas should kick this lady out or else they be losing they long time customers! But kudos to the guys working hard to fix cars! You guys do the great job! read more

Literally pulled in asked what the prices were , she told me 80 for an oil change , I said I've never paid that much . Thinking with the type of car I had it would be lower , before asking me anything else she said "well you don't had to stick with us" rudest thing thing to ever say .. wish I got her name but I'll just let corporate know taller white woman with blonde hair . .. if you work in customer service then know how to deal with customers . read more

I used to go there for my oil change all the time but the last time I was there the guy that did my oil change took out my engine filter and told me that I need to replace it so he unscrew to show me because I said my husband can fix that he made l a stupid comment " he's going to have fun in unscrew it " but I Drove off I start hearing the sound that I never heard before in the reason for that sound was that my engine filter was missing two screws .. The guy got mad and only put in two screws in when it clearly have 4 screws I call in made a Complained but they told me I was lien read more

One star is all you get when you have to bring your car in for service 3 weekends in a row. Actually no stars is what you should get. I'm surprised this hack shop wasn't part of the lawsuit involving the corrupt midas owner in W/C. and even after wasting away 3 saturdays there's still lingering problems with the front brakes. will not be back. the receptionist, Paige, is nice and friendly but something just isn't right about this place. read more

Don't come here . Buy your own parts and get it done somewhere else . Everyone that works there seems to hate their job . It's miserable in there . Customer service is way out of proportion. read more

I took my husband's truck to Speedee for a Major Tune Up. The Shop Manager asked many questions to make sure I was getting the right tune up. Received several calls to update me on the truck, and additional services I might want to consider, etc. Very friendly and helpful. They even stored the truck overnight because i was unable to get back to the shop before they closed. They brought the truck into one of their bays and locked it up for additional security. I will definitely be using their services again! :) Thanks Speedee read more

Was skeptical at first because of previous review but took a chance and found new owners! Though they were busy they serviced my car. I've waited a couple months to write a review to be sure all went well with my car and no problems with the brakes whatsoever! I even got a ride to the ferry building by the new owner! read more

Love this place...it is usually very quick, and they are very friendly. I can get in/out of here on my lunch break with time left over to hit up a drive-thru! read more

I've had my oil changed on the Speedee side of this shop a few times. The waits are long but the quality of work is fine. The Midas side, however, is a joke. They'll fill their calendar with appointments and then only staff with ONE MECHANIC. I waited for half an hour at opening, being ignored until one of the Speedee guys made the Midas mechanic talk to me. Then he says no one's car is going to be finished today (appointment or not) because he has no help! Ridiculous. Please save yourselves the ruined day and find literally anyone else to work on your car. read more

Very fast, friendly staff & can't beat $29 oil change (with coupon) the longest I've ever waited here was about 45 mins with no appointment. Made the mistake of making one at pep boys once and still waited about 4 hours just for an oil change. I'm sticking with this place. read more

Needed an oil change for the chariot. They are open on Sunday which was a plus. Got there when they opened and they had me out in a half hour. The technician went over what they were doing to the car - nothing major needed. Oil filter changed, plus 17 point inspection. Free wifi in the lounge and decent coffee. They also provide other services (tune ups, tire service) and pricing is reasonable. Will be back! read more

The main reasons for the two stars was the lack of staff initiative to protect valued customers and perceived deception. The first issue arose upon paying for the oil change. One customer began yelling insanely at another customer because their preteens were walking around a bit and knocked over a small book. The altercation was rather scary and the receptionist, who witnessed the whole episode, did nothing. I understand that you do not want to stop a situation like this but this is your job/business and that type of behavior should not be tolerated towards your valued customers even if its by another customer. The second issue came when the mechanic recommended I change my cabin and engine air filters. I came to SpeeDee-Midas for an oil change. I used the $29 yelp coupon and they checked my car for other issues. After changing my oil, they recommended that I change my cabin and engine air filter. They left my cabin air filter out to show me how dirty it was but I declined to have either changed. I believe it would have been an additional $60-70 total to change both. Once I left I felt like I had received a great deal (although it was expensive, the place had good quality service) but was still debating the filter situation. I had to figure out how to put the filter back into the car so I went on the almighty youtube. Turns out, the whole process is super easy on my car and the filter would only cost ~$12. SWEET! So i looked up the engine air filter and the process was also easy and the part was ~$16. Long story short, I changed these filters myself for a total of ~$30. When i changed the filters I found that the engine air filter didn't really need to be changed at all. A s a matter of fact, it seemed like it had just been changed and I doubt Midas did it for me. IT is because if this fact that I feel like midas is not a good place to go to. I felt like I was deceived into thinking I needed an expensive upgrade on services when I didn't need them. On top of that, they were also going to charge me a 100% more than what I paid to do it myself. These, to me, were big issues. read more

First impression was this is a busy place. I had never been to speedee before lined my car up and walked in. Waited for the lady to get back into the office. Tried to be nice and not rush her from helping other people, but I finally stood at the counter while she was having her personal conversations. Without even being able to make eye contact she uses her announcement voice and says if you're here for an oil change wait at your car. Not impressed by the way she handled that I said thanks for letting me know. So she mouthed off and ended with "ma'am". The service techs were incredibly nice, but this woman will be the reason I never go back. read more

Slow today due to lots of sick calls, but Jon was pleasant with me and other customers. Could use a bigger waiting area. I had to stand for a long time. read more

They don't honor coupons from YELP bcoz the YELP coupons have no barcode. YELP coupons do state "show this to the cashier" but there's no barcode to scan. The cashier on duty on 1/24/13 430pm was courteous to customers but lacked the initiative to "go the extra mile." It would've been an excellent customer service experience if the cashier had offered to honor the YELP coupon as it is or at least look through the coupon box at the register if a barcode is needed. read more

Starting coming here after moving from out of the area. So far I have been impressed with the friendly fast and affordable service. Will keep coming back! read more

This is a very happy customer writing this review. I have come here twice and the service is great. The people are very nice and honest about my car and what is needed. I am given quotes upfront and no extra hidden fees. If something else needs to done on my car I am asked and given an estimate of cost without feeling pressured. I would recommend Speedee to everyone. read more

These guys have been servicing my Toyota truck for over 10 years and I highly recommend them to anyone. Friendly, fast and thorough.

Customer service rules over everything! Me personally my first contact with employee(s)providing me a service will determine if I want to spend my hard earned money there or not! This particular location has HORRIBLE CUSTOMER SERVICE! I was greeted by one of the technicians and was told to pull in one lane. While this technician was getting info from my vehicle I was TOLD (rudely) by another technician to pull into a different lane. A bit annoyed by his rude tone I brushed it off. I asked the original tech when he was finished taking information from my vehicle if I was suppose to move into this other lane as told by the other tech he replies "yes my apologies". Well this obviously annoyed the other technician and he mumbled something rude under his breath. We exchanged some words and I went to look for the store manager. I located the manager and explained the situation he was little to no help. Not to mention this employee was standing around the entire time with his phone out on the floor. The employee continued to stand there while I was talking to the manager being an antagonist. When I realized that the store manager wasn't going to be any help and unapologetic I declined services from them. I called the store to ask for the number to corporate just to see if they would tell me there was no corporate. Not to my surprise the receptionist tells me "there is no corporate office". I proceeded to call corporate and file a complaint. This particular location in Vallejo, CA never has to worry about me spending another dime there again. I give them two thumbs down. read more

This place is alright, I recommend it. They charge a lot, but what car service corporation doesn't? Before I started working on my car myself, I would take it here religiously; spark plugs, oil changes, filters, etc. Whatever it was, they got it done. The staff is nice and takes the time to explain to you what exactly is going on with your car and doesn't pressure you into buying things you don't need. They may recommend you get such and such as it may be needed or time for a new one, but I've never felt they were just trying to scam me for money. They can get pretty busy, so be sure to call ahead of time. read more

Always get my oil change here & my car always gets done in a timely manner! ALBERT, one of the workers there, is really nice guy who truly makes sure my car is good to go. He doesn't try to find unrealistic problems and try to squeeze money out of you like other places do. Real genuine, respectful dude. Appreciate his & his co-workers' services here. read more

The mechanics here are great! I have been all over the Bay and have run into countless jokers who see a single female and assume I know nothing about cars, then proceed to try to sell me on some B.S. (and usually either damage or lose parts in the process which I end up replacing myself). These guys are not like that at all! The woman who worked the front desk was also very friendly and proactive with quality information and customer service. I gave this shop a 4/5 because the prices are still crazy, but not in comparison to the rest of the Bay. They are about average for the Bay Area. read more

HORRIBLE. I called and asked if I could bring my car in for a smog test and the guy says "as long as you bring it by 3:30" i even asked again "so 3:30" and the guy said yup. my dad drove all the way from Fairfield and he got there at 2:50 and they said "oh no we close at 3". Horrible customer service. They really should figure out how to give accurate information. I'm making sure everyone in our network never goes there read more

Ladies please save yourself the time & your clean cars & take it to a dealership. 1) I waited over an hour for an oil change that I made an appt for. 2) Grease on my glove box upolstery (sp). AND my glovebox would not close completely after. 3) Gave me a massive list for repairs. (took it to a dealer who told me I had plenty of time before my filters had to be changed) 4) After calling & having my glovebox fixed..they gave me a stupid gold coin for $5 off. 5) NO THANK YOU Won't ever return to this place. I will take my business to oil change 3000 by Safeway. read more

I like speedee, everytime I've come here for my oil change it has been just that. Never had to waite more than an hour. The leather chairs inside are comfy and they always have the good magazines to read, oh don't let me forget about the complimentary coffee! Everyone's friendly and efficient which makes the waiting less painful. But, if you don't feel like staying there to waite stroll down the street to the plaza and have a doughnut and milk, then by the time your done the vehicle will be too! read more

Just tried this soy fit the first time this morning and was happy that I did. The prices are on target for the services they offer (I came in for a quick, conventional oil change) and the whole staff was very kind and professional (from the guy who checked me in, the lady behind the register and three guy who I assumed was the shop manager). Will definitely use their services again in the future and would recommend them to anyone looking for a quick oil change. A much better value than the soy down the street near Safeway. read more

occurance: 03-20-15 @4:30pm.I am a single mom with 3 kids and i work a full time job. i finally had an early shift which allowed me time to come in and get my brakes done after work.. i did not expect this to be the most horrible experience ever.. I arrived at the Vallejo Ca Location around 4:20-25 and was told that there was no time to get my breaks done since they closed at 5:30. I explained that I was scared for me and my childrens safety and had to get on the freeway for work tomorrow. The man still refused to give me service. I went in the office to speak to Yevette who i was told was the manager and was given the same attitude. ill admit i was frustrated since i had been refused service and was afraid for mine and my childrens safety. however i was not rude.. she told me that the break people usually leave early around 4:30 and i said but ur website says 5:30 and she says look im not trying to argue with you.. i said im not trying to argue either i just need help please.. she went to talk to someone and quickly came back.. Jon, who i am asauming was the brake inspector abruptly walked in the office and started talking at me.. he said "yea ur the person needing the breaks done ? " and i said yes can you help me please, they are so bad and im too scared to be driving this car... " he said well i cant do it today were about to close... i said but i thought u guys closed at 5:30.. he replied that the break inspectors close up at 4.. and i said well thats not what your website says maybe you guys should fix that... then he said well im not doing it and honestly it will be almost impossible for u to find someone at this late hour.. good luck maybe pep boys or somebody will do it and walked off.... I FELT SO HELPLESS.. I walked back to my car where my kids were waiting.. they asked me why are we leaving as the tears came from my eyes... i said they wont help us and got back out the car to speak to the man... I asked him his name and he yelled at me as he walked towards me saying MY NAME IS JON.. IT SAYS IT RIGHT HERE ON MY SHIRT...and i looked at him im shock and disbelief.. and i asked for the managers name and he said O AND HER NAME IS YEVETTE AND DONE FORGET THAT MY NAME IS JON.. I shook my head and told him that he didnt have to be so rude and he said that I was being rude then he said goodbye and good luck.. I also took pictures of the other cars and customer that were being helped long after I came there were between 4 to 6 of them... seems like what I needed was too time consuming and got in the way of them making their last minute money before the close of the buisness day.. I got back in my car and he and the other guys laughed as he waved mockingly at me while me and my children drove off in my screeching grinding car.. I am more hurt then upset! better yet i am pissed and very offended . My family and I have been loyal customers for over 10 years to this very location.. I have never been treated so carelessly and harshly.. this was beyond disbelief. they didnt even offer to look at my car to assure me whether or not it was safe for me and my children to ride in it!!!neither i or my family will ever return to this location. i took my money to Le Schwab on Sonoma and received fast friendly, sincere and most importantly professional service! I will tell all my friends and family to go there where they will be treated like people and not money read more

SpeeDee-Midas - Just some of the many customers that were helped after I was turned away, since what i needed was obviously too time consuming - Smog Check Stations Near Me - Vallejo, California

See all

Very good customer service when I arrived they greeted me promptly.gave me some really good info about my car and I will be back just because of the honesty and service.Fresh coffee while you wait small front but clean. read more

Very impressed with this place and the staff. Jon was awesome he even vacuumed out my car basically did everything but wash it and I was out of there in less than 30 minutes. read more

I've been coming to speedys for 6 years. They always suggest better option. Always do a good job letting me know what needs to be changed. JOHN HAAS did my oil change and change my head light! Ask for him! read more

Just went the other day for a oil change they were very reasonably priced and had a smart staff, they worked quickly...I was in and out.

Disappointed. Called Saturday to verify they do smog checks on Sunday and the hours. Showed up and was told the "smog check" person didn't show up today. Really? A shop like that with 1 person trained for Smog? I guess he has to be a no show to get a day off. read more

Great job! They made it fast and easy. And I was able to get out within 30 minutes!! Everyone was very professional and handled business!