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NAPA TIRE

3.7 (94 reviews)
Closed 8:00 am - 5:30 pm

Services - NAPA TIRE

Auto diagnosis or inspection

Auto maintenance

Oil changes

18 More Services

Auto wheel alignment

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

NAPA TIRE Photos

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Recommended Reviews - NAPA TIRE

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Reviews With Photos

Misleading "free' oil change coupon. Not free!
Michael S.

I received a coupon in the mail from Napa Tire for a "free" oil change. As per the coupon, an oil change for vehicles that use "up to 5 quarts 5w-20/5w-30 synthetic blend oil with spin-on filter", a $71.50 value, is "completely free". The friendly letter attached goes on to state that there are "no hidden strings, no add-ons, no kidding". So, I gave them a call to schedule the oil change, as one of my vehicles is due for an oil change. I usually do them myself but hey, free is free! Plus, if this went well, I need tires and alignment on the same vehicle, and I would have likely given them this business. The vehicle in question is a 1997 GMC Yukon, which specifies 5 quarts of your typical 5W-30 motor oil and uses a common spin-on oil filter. Plus, it's super easy to change oil on, with no underbody shields or other stuff modern cars might have that increases labor time. Anyway, I'm giving you all this mostly useless information for a simple reason... I was informed over the phone by Napa Tire that my "free" oil change, that met all the requirements of their coupon, would cost me an additional $29 out of pocket. The only explanation I was given as to why the free oil change as not, well, free, was because "a single quart of oil costs like $8.50 these days." That's funny, because you can order a 55-gallon drum of API-certified 5W-30 synthetic blend on Home Depot's website for $714 with free shipping. That's about $3.25/quart. And it's not the oil filter that's expensive either... you can buy a case of Wix Protec 51036 filters for about $2/each. So, I'm posting this review for a simple reason - if the coupon had said the oil change was $29, I probably would have given it a try, as that's a good deal for an oil change at a shop and not having to do it yourself. But if you are going to offer a free oil change, it should actually be free for qualifying vehicles. Anything different is simply false advertising. And false advertising = scam. Far from the honest "AAA-certified" and "NAPA AutoCare professional" "customer service" and "technical competence" they claim to have.

Doug G.

I had a bad situation turned around to the "positive" thanks to NAPA TIRE. We had spent a few days in Napa (Silverado) and got up to return home. As we headed out, the tire pressure gauge came on indicating low pressure in the back passenger side tire. This was not OK with over an hour of freeway driving ahead of us. We also had a commitment back home in 3 hours. After Googling tire shops, we found Napa Tire less than 3 miles away. These gentlemen were fantastic. After we explained our situation, they juggled their work around and started on our car immediately. Within 30 minutes they patched our tire and had us on our way. The cost was less than half of what I was expecting. Jeff Perry took great care of us and we appreciated it. Thank you sir!

Only email correspondence received. No response to my requests.
Devon K.

WOMEN BEWARE!!! If I could rate 0 stars, trust me I would. Had my cars check engine light come on during my commute down Silverado Trail, so I pulled over and had it towed to the only Triple A recommended mechanic, which was this place. Got a courtesy call after it had been towed, and that's where the decency ends. I was told they wouldn't be able to look at the car til Monday morning (a few days later), which was fine since I had already gotten a rental car. Got a call at 845 the next morning (Saturday) saying that my car was experiencing engine & transmission failure and it would cost $9-15k to fix, but they'd have more information for me on Monday when they could actually look at the car. Complete engine & transmission failure. On a Subaru. With 115k miles on it. With all routine maintenance performed, and no other mechanic mentioning any sort of issues. With no issues, EVER, since owning the car. Monday comes, I get a cryptic email from Jay Sr with NO explanations or indicator of anything being actually checked, with a quote for $14k plus tax. I responded back with a request for an itemized invoice including all checks that were done that lead to this diagnosis for my car. No response. I call Tuesday morning and Jay Jr let's me know he saw my email and that his dad was finishing up with a client and would call me back. Three hours later, I get a call from Sr who is rudely telling me he emailed me the invoice, which I told him I didn't receive anything. He immediately begins cutting me off whenever I try to say anything, and he says to me "well since you're on the phone, I'll just tell you right now" and I ask that he still email me the information I requested as well. He gets angry, and says "I'll just email it to you again, goodbye" and hangs up on me. No email is received. Triple A is contacted again that day, to have my car towed and taken to the Subaru dealership because I refuse to be disrespected and hung up on, especially when I'm being told my car is going to take $15k to supposedly fix. Triple A gets to the shop and Jay Sr refuses to release the car without being paid for services (which he never even told me what was actually done), so fine, here's your $185 to get my car out of this place. I go to Subaru the next day (Wednesday) and my car is nowhere to be found. Come to find out, Jay Sr never released my vehicle to be towed, in spite of being paid, and I was given NO call of any kind to be told that my vehicle was still at this shop. After FINALLY receiving an itemized invoice after calling Triple A to have it towed away again, it was proven that the oil dipstick had been checked, and codes had been run. That was IT. I have never been treated so poorly by a business, been spoken to so disrespectfully, and surely have never been hung up on. After reading previous reviews by other women, it's obvious this place is opportunistic and has no issue with taking advantage of women.

Manny G.

Great service. Super fast on a tire repair. They took my fleet car and patched the tire in less than an hour.

Estimate from Napa Tire for 73.93 and receipt from Budget Tune and Lube after a speedy and courteous job accomplished for 24.88.

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5 months ago

Fantastic old fashioned service!! Had a flat tire. I ended up getting all new tires at a reasonable price. Highly recommend

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3 years ago

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1 year ago

Great folks. Jay Jr. is a pleasure to deal with and is honest and straight forward. I will be back.

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3 years ago

Reliable,positive, always do the best for your tire needs. My family has used them for more than 30 years.

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Ask the Community - NAPA TIRE

Review Highlights - NAPA TIRE

Jay Jr and Jar Sr make sure their customers are taken care of in a timely and cost effective manner.

Mentioned in 14 reviews

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Midas

Midas

(256 reviews)

Updating my review based on the recent new ownership! I decided to give this shop another try once…read moreit was under new ownership because I knew nothing could be worse than the previous owner. I'm so glad I did! The new owner and all the staff are so friendly, honest and hard working. I will absolutely recommend this shop to people I know and I will most certainly be back. The staff was very welcoming when I first arrived, they gave me a quote of what my cost would be ( and a nice little discount on my oil change) the guys working even walked me out to my car to show me the issues I need to fix. I really appreciate that! Definitely give this shop a second chance because the new ownership makes it a completely different shop! Well done!

This is the worst service I have ever dealt with. My car is 11 years old, and I came in for a…read moresimple oil change. After their inspection, they told me I needed to replace the coolant circulation pump. They first showed me a price of $500 for the part but ended up charging me $700 just for the labor. They promised the job would be done in 3 hours. In reality, after spending the entire day there -- I arrived at 9 AM -- the car was still not ready. I only got my vehicle back at 6 PM, and by then I had already missed all my appointments for the day. When I looked at the receipt, I decided to check the price of the part online -- it turned out to cost less than $100. So basically, they charged me over $1,000 just for labor. They also claimed that an oil change for my vehicle would cost almost $500, and for some reason the fuel filter alone was more than $200 -- even though online it costs no more than $40, even from an official dealer. I do not recommend this place -- they will try to overcharge you and take advantage of you. It's unacceptable. I'd also like to add that while I was waiting for my car, it seemed like the mechanic didn't even understand what he was doing. They spent hours trying to refill the coolant, but the engine kept overheating. They were checking the temperature over and over, and now I'm not even sure if the job was done properly. In the end, an oil change and a part that costs less than $100 ended up costing me almost $1,800..

NAPA TIRE - tires - Updated May 2026

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