I'm guessing this place is a no-go for cell phone repairs, BUT I came here yesterday for a laptop problem, and was surprised at the quick turnaround.
I had quoted two other electronics repair places to take a look at my Asus laptop, which wouldn't turn on after taking a fall from my bed Saturday night (onto carpet, mind you). Both places told me the same thing about how a pin that should be in the charging port was missing (probably broke or flew out somewhere in the fall), so I'd need to buy this replacement part to even try turning the laptop on. However, both said places quoted me $80-100 for the replacement pin and $50 and $80 respectively as a repair service fee. I actually didn't want to go to Speed Mobile since I came back in September to ask about my shattered iPhone 4 screen and they gave a high fix price and long wait time (so I figured there'd be a crazy charge price here), but I figured it was worth a shot.
To my surprise, the young man working (Edwin) quoted me $85 and said this included the price for the replacement part as well as the service fee (which is a non-refundable $20, included in the $85). The best part about this place is that they guarantee if they attempt to fix your laptop but the problem isn't fixed, you WILL NOT be charged the remaining of whatever your quoted price is (meaning, you only leave with $20 out of your pocket for the repair fee). Of course, $85 is still a high price, but compared to the other 2 quotes I was given, Speed Mobile seemed like the best deal. Best part is the guy originally said the part would take 3-5 days to arrive once ordered and that the repair process itself could take up to 7 days, yet the thing was fixed the very next day. I asked him why my laptop was fixed so quickly and he said it was because they found that they had the replacement part in stock in the back, so the fixing process itself took very little time. I know some readers might say, "Maybe he found the part inside your laptop since it fell out" but I know this isn't possible because I had opened my laptop myself to check prior to searching for repair places and even tried shaking it to hear for loose parts, but found nothing.
Perhaps there are better deals around Rowland (to my Yelp searching knowledge though, I couldn't find any shops. Strange...Asian communities are usually JAMMED with electronic repair places), but for something as urgent as a laptop (this is my only one and I need it for work purposes), I reckon Speed Mobile is alright.
Again, my review is only for the laptop repair service this place offers. I cannot speak for mobile phone repairs (and actually recommend another place nearby which offers a better price, given the previous 2 negative reviews for Speed Mobile. Do a quick Yelp search and you'll know what place I'm talking about). So 4-stars to Edwin. Thanks so much. read more
