Prime Locksmith did not show up in my search of locksmiths on Yelp, but Carlos responded when I…read morerequested a quote from another company. The communication was open, clear, pleasant, and all my questions were answered (I had a lot of questions as I wasn't sure if the lock could be repaired or needed to be replaced). After the initial request for quote, I needed emergency repairs done at my place so I delayed the work multiple times as the repairs dragged on. Throughout this time, Carlos was as responsive as when I first contacted him. When I was finally able to have the locks changed, Carlos was ready and showed up for the appointment on time. He paid attention to detail, checked my lock thoroughly to see if it can be repaired before replacing it. It has been almost 9 months since the new lock was installed, there has been no issue and I am very happy with the work.

I cannot recommend Prime Locksmith enough. Carlos was punctual, efficient, and went above and…read morebeyond to get our garage door lock sorted out. He was also very reasonably priced. I'd never want to get locked out of our garage again but if we did, Carlos would be our first call! I'd recommend him to everyone.

Wonderful service. Great attitude. I use this store whenever I need a key cut but the other day,…read moreas I went to take my motorcycle out for my first ride I found I couldn't get my key in the cable lock I use to secure my helmet. I rode down to Europe Lock & Key hoping they could help as I didn't want to ride around with a useless cable lock strapped to my seat. The owner came out to the street where my moto was parked and in two minutes figured out the problem. With a bit of oil and tinkering he had my key working. I asked how much I owed. him and he said, "Nothing". WOW. That kind of service makes customers for life! I thanked him went on my way.

Europe Lock & Key recently re-keyed my strata building. They were helpful and professional all the…read moreway. When Justin was finished, he repaired two faulty locks on doors that weren't part of the quote, no charge. These are excellent people to deal with!

Fast friendly service.....I had 3 door locks that were installed by a handyman service 5 years ago…read morethat all had problems with keys jamming. When the front door became impossible to use I called Mr. LockSmith and Louis was able to fix all three locks and fit them to one key. All done in one day from phone call to working locks and with a smile. Thank you. It turns out the locks had been installed upside down. Lesson learned......use a professional!

My front door lock broke, so I called Mr. Locksmith North Vancouver. Carlos (owner) arrived in the…read morenext hour and managed to repair it at a very affordable price. He is a kind and very professional locksmith. He also gave us security upgrades recommendations for free. Highly recommend Carlos and his company.

Great service, great attitude, covid health reg's in force so you feel safe. Fast service and…read moreknowledgeable. What else could you want? Plus when things don't go perfect, what do you want? One of the keys they cut didn't work as smoothly as the others. I went back to ask about it. No questions they took it, replaced it with a new one, sanded the edges on the old one and gave me the old one too. Oh and they were nice about it too! No begrudging. They just made me happy. I'll be back.

Wow...never seen so many people working in such a tiny shop. The guys were super helpful in…read moregetting and keying a new lockbox for me. If I needed to rekey anything, I would come back here in a heartbeat. Super great place!!

We have called Prime Locksmith twice in the last 6 months. They have provided exceptional service,…read moreat very competitive rates. Highly recommended company in Burnaby.

From the owner: Prime Locksmith is a local, licensed locksmith company in Burnaby, BC, proudly striving to meet the…read morelocksmith and security needs of our residential, commercial, and government clients for over ten years. We work hard to deliver high-quality craftsmanship, reliable products and services. We continually update our training in the latest technologies to ensure our customers get the absolute best locksmith and security services in Burnaby and surroundin areas.

10/10 would recommend! My door handle and lock were not working properly, but they came the next…read moreday and fixed it very quickly. They first tried to fix the hardware I already had before installing a new one once it was clear the original was too broken. They even helped me with a closet door that was stuck. Reasonable price, too!

Great response time, professional service and the quote was accurate. Will definitely recommend to…read moreeveryone!

I needed to have my lock repaired, as the key was no longer working…read more I simply texted Jim, he responded quickly, asked for pictures, gave me a quote, and then was here within an hour. As it turns out, it was a quick fix, so he charged me less than what he quoted. Reliable and trustworthy.

So this morning I arrived at my office to find we had been broken into. I was unable to open the…read moremain door to the building or access the office. I went to a coffee shop in our building to get our landlords phone number when a gentleman overheard our conversation. He just happened to be a locksmith. So he came with me and got me inside of the building. But more importantly he came up into the building. He checked washrooms and storerooms and the doors of other offices in the building before leaving me to call the police. I would like to say a huge thank you to Jim Empey of Empey Lock & Key. We have him coming back today to repair our front door. He rearranged things so we could have this fixed today. If you find yourself in need of a locksmith please call this man. He is local and clearly a good human.

Today was my first visit as I phoned ahead looking for a rare item I needed in a hurry. I found…read moreout the very friendly and helpful owner has been there for well over 35 years. I received wonderful quality service and left feeling great about my purchase. They offer gift items,engraving and top of the line knives to name a few but I'll be back to browse all the gift items soon.

From the owner: Tidey Lock & Key Ltd provides Vancouver with key cutting, and lock sales and service. We also are a…read morefull-service mobile locksmith, so if your locks are faulty or if you have locked yourself out, we can quickly arrive at your location and assist you.

Mr Quick Fob has tons of reviews all over Google and he was voted #1 for something I saw on Google…read moresomewhere, I think for FOB copying. So my story begins with a car dealership scamming me. The car dealership sold me a defective car key FOB for my car at $125. It didn't have a trunk opener for my car because they said "there were none available at the time and not made anymore" (totally a lie). I met Mr Quick Fob and he programmed me a brand new different car key FOB that had a trunk opener on it and so now, I can open my trunk with just a click! The dealership lied to me, so from now on, I will only do business with Mr Quick Fob if anything goes wrong with my car key FOB from now on. His price was cheaper than the car dealership too. So I paid less for a much better FOB with more options on it (lock, unlock, panic button and trunk opener) which a car dealership said didn't exist for my car. One thing I noticed was that Mr Quick Fob's car has tons of key machinery stuff in it. He was able to make a new key for me on site and have the car key fob made and programmed right on the spot. I highly advise him if you need a car key FOB. Skip the car dealership and check out Mr Quick Fob first. I'll post photos later of the junk FOB the dealership sold me and the nicer one Mr Quick Fob sold me for a lesser price.

Neil was super responsive, friendly, quick to provide service and has fair prices. Really…read moreappreciate his services - would definitely use again.