My Godmother dropped her phone and cracked her screen she was in a panic. I randomly called this…read moreplace and received excellent customer service over the phone. They proceeded our insurance claim which was VERY helpful. When I came into the store I was able to pick up where the phone conversation ended. They were very helpful and efficient. 10/10 recommend

Aliyah was the most incredible employee! I am so impressed at how effortlessly she juggled taking…read morecare of multiple customers, phone calls, and answering questions with excellent knowledge. She was patient, had a great professional attitude and sense of humor. Well done! She deserves a raise! I was afraid that I wouldn't be able to get my phone screen fixed on the same day that I brought it in and they had it taken care of in less than an hour. Highly recommend.

Bought a "brand new" iPhone 13 Pro Max from this store turned out to be a refurbished phone! Paid…read more$620 for it and it's not even working ! My husband had to pay extra money to fix the phone and still not working!!! DONT EVER GO HERE! Went to get a refund and would even give me my money back!

From the owner: "Cracked screen? Dead battery? Lovely Star Wireless can help! We specialize in cell phone repair,…read morefixing everything from iPhones and iPads to tablets and laptops. We also sell a wide variety of Unlock phones, phone Accessories, Affordable prepaid phone services aswell."

After going to 3 stores in a rainy Saturday this was my last stop. Idk why ppl at the other stores…read moredidn't want to help me I do know the young lady who assisted me here was professional and courteous and I would absolutely return.

Came here today to purchase a new phone our assistant was peaches not sure what her name was but…read morestarted with a P brown skin her attitude and assistance was beyond terrible and disgusting. She was so rude when asking about the colors of the phone she pointed at the phones and told me to "look over there" I had to ask what's the price difference on the phones she seems so annoyed and bothered even when she asked me to tap the screen to see which one phone number was mine I pressed the wrong One she stated now I have to restart with such attitude that I ended up leaving and will never ever return. with that type of behavior you will always loose business why work when you clearly don't like your job... professionalism is beyond disgusting I don't recommend.

Brought my wife's 2nd generation iPad Pro 11in to replace her screen not working properly. King…read moreDigital not only had the one of the lowest prices from the quotes I requested (through Yelp), the work done was top notch! It's been several months now and you can't tell the screen was replaced. No issues with responsiveness, touch sensitivity or anything at all. Highly recommended and will be my first choice in case of future needs.

Take this as your sign to just go to the Apple Store…read more First they placed a Samsung screen on my iPhone 16 Pro Max. Red flag number one! The colors were off and looked terrible, and it had a chin at the bottom. I went back and paid $250 for a proper oled iPhone screen. I was happy with it. I even went back to him weeks later for a screen protector. Everything looked and worked great for 3 months until it didn't. The screen started to glitch when I set it to full brightness then it started to flash and glitch with any movement. Finally my screen just failed. An ideal place would at least have a 90-day warranty or at least try to fix it, especially for a returning customer. He definitely recognized me because I was there 3 times within the past 3 months. Who would want to come back 3 times anyways? He had no intention whatsoever to help me. I asked if he could just check on the screen but he didn't bother answering any questions or concerns. Instead he was rude and I, the customer, had to ask "So how can we fix this?" He wanted $250 AGAIN to make me pay for a new screen. Why would I do that if the first one completely failed? Fool me once. Tuh! He just lost a loyal customer and I cannot recommend this place. You will feel regretful. Just go to the Apple Store so you won't lose out on your money.

The owner of the store contacted me after my bad review to apologize for my terrible experience…read morethere. Apparently I was there the one day of the week that the owner has off, and the associate working on Saturdays isn't particularly experienced. Just my luck... I'm changing my rating because I received a defective product, was apologized to, and offered a new product by the owner. That's how a professional runs their business and that's a business owner I can respect and support. I go in there on a Wednesday night to get my screen protector replaced and as luck would have it, all of the matte iPhone 5C screen protectors are defective. Womp womp. The owner felt bad that I had to wait about 45 minutes (he had a lot of other customers when I walked in there) to hear that I'd have to come back yet again to get my screen protector replaced. Instead of letting me leave empty handed, he put on a different (tempered glass, ergo way more expensive) screen protector, wasn't matte, but was explosion-proof... He installed it quickly and came out beautiful. I left really happy, my long journey to Queens was not in vain. Great customer service, really nice guy and very honest and friendly even though I left the meanest review earlier, with a lot of vulgarity. I'll be back if I have any iPhone issues or any issues with my Macbook, as all of my Applecare has long expired. PS- I'm sure the guy that works on Saturday is a nice dude and all but he's inexperienced and not knowledgable. So if you need any type of assistance other than making a simple purchase, save your time and avoid on Saturdays.

Fair, honest, reliable, transparent. These are all words I would use to describe my experience at…read more"Cool Wireless" when I got my iPhone 4S screen replaced this past week. My experience was as follows: I called for a quote. When I went in store, the quote was the same as my conversation over the phone. I did some research and Cool Wireless' quote was by far the cheapest out there. It took 24 hours to repair my phone and Hamza the repairman kept his promise and had my phone up and ready the next day. I was assured that all replacement products are Apple issued and my phone is working great. Not to mention, Hamza was friendly, personable, knowledgable, and an expert at his trade. I would recommend these guys 100% to any friends who is in need of a phone repair. You will not regret the decision!

I would definitely recommend! The owner is very friendly and helpful. He understands any problems I…read morehave with my devices and always gets the job done right! I've been coming to this place for 5-6 years and I'm always happy coming here!

I brought my iphone here for a screen repair and a broken home button. Not only were my screen and…read morehome button repaired, but the repairs were done for me while I waited. Not only was the work done quickly and correctly, but I was treated professionally and given a fair price. Earlier in the day a different cell phone repair store tried to charge me significantly more and pressure me into an additional repair I did not need. I will certainly be returning to V&V wireless in the future for my cell phone repair needs.

My i-phone 6 plus was keep slowing down and shutting down frequently due to weak battery. So after…read morereading Google reviews I decided to go to Nasir cell phone. Owner Nasir is very kool guy and replaced the battery in 10 minutes. He charged me reasonable price. Nasir is a honest guy. He explained me everything and he is professional. I will get his services again in future if I need any assist in cell phones. Thank you Nasir for your help

From the owner: Promise is our quality. 12 years experience from UAE…read more This OUR 11th Branch in USA

Very difficult to get a straight answer out of Verizon Fios. They keep discontinuing their plans…read more What are the new plans? What is the pricing? You can only find out these things if you're a new customer getting a promotional offer. Otherwise its all a secret. The only guarantee is that there will be a hefty price increase. Also, be warned. If your signal goes out, if your internet stops working, you will NEVER get a credit. I don't care how many times you call about the outage, or how long the outage lasts, they will somehow have no record that you ever called. They will pretend there was no outage in your area. Also, their internet often goes out at night. Midnight, 1am, 2am, 3am is NOT a good time for Fios internet. It stops working for no reason. And it stays off for hours at a time.

The Greek God Fios is a Myth ! ;-)…read more I was entirely unable to attain an address online for the their "Only Call Center" in the entire U.S. (Wow) This review is about my experience with Call or Ordering Center. I spoke to their sales people. No names included here. I only wanted WIFI they talked me into getting TV package I did not want with a Channel line up I did not want, Otherwise, I would pay more for slower WIFI. They wanted to charge me, listen to this, @$300!!! in fees over 3 moths before I finally paid my actual monthly rate. RCN offered be lightening fast internet that practically shoots fire etc. ;-) with no installation etc. fees. No more then the price listed! I have done this before ;) And 3 years of no big price hikes! Verizon FiOS wants customers to negotiate a bargain at the end of each agreement~ Huh ? I kid you Not! Othwerwise big price hikes! Verizon Fios Call center kept me on the phone for 40 minutes trying to cancel my order! I still have to call them today to make sure my order was actually processed. FIOS call center kept trying to negotiate to prevent me from leaving. I felt sincerely harassed and I am Not one to complain easy in this regard, The regular employees were afraid to handle a cancelled order. I was automatically directed to a supervisor who offered a reasonable package... Here's the catch...I had to accept it right there and then because she was a supervisor etc. or I would lose the deal. Every deal is handled this way. OMG ! THIS WAS SAME EXPERIENCE I HAD WHEN I TRIED TO GET A WIRELESS I-PHONE AND THEY DO NOT OFFER UNLIMITED ETC. They tried to talk me into spending more then I needed to spend and hit me with so many fees. T-MOBILE has been very good to me and my service is not better or worse then Verizon wireless was! Only reason why VERIZON is doing to so well is Because customers tend to care more about bogus consumer reports & rating etc. then actual facts. Next...RCN is giving me a duo bandwidth modem and speeds approaching 110 mbs. Now my wifi will shoot fire out of me ears & arse simultaneously ..Right at FIOS the God of Myth! PS: get what you need Not what "THEY" tell you to get! $$$$ One of my teens said to me "Dude, I game on line etc, you don't need Upload speed of 50 mbs! I only use 1 or 2" Sincerely Chris