If you want At&t phone line, don't go to any branch except this AND THANK ME LATER :)…read more This is a branch that have staff that will go above and beyond for you. I have visited various branches but the honesty and service I get from this specific branch is above and beyond. They will make sure you not only get the best deal but also will help you if you have any issues months down the line. They will not try to scam you by selling you unnecessary things. If your here, look for Shem! He's the best

I came to this store after reading yelp reviews. i live in little neck so it was not the closest…read moreat&t store. but it is certainly the BEST!!! after a nightmare experience with verizon, shem seamlessly helped us switch all our lines. he was smart, helpful, efficient, professional and most of all, caring. he followed up every step of the way. and it wasn't an easy switch. 3 lines in different parts of the country, and it was a wonderful experience. so happy i listened to all the other great reviews. shem deserves every single one of them!

My Samsung 65" frame tv wouldn't come on. After an hour on…read morethe phone with Samsung tech support, and little to show for it I called Smart TV repair. Fifteen minutes later Rashad had me back up and running. He's amazing!

My 6-year-old TV suddenly stopped turning on, and when I called Best Buy, they wanted $150 just to…read morediagnose the issue. Then Rashad came along like an angel. I reached out to him, and within two days he traveled all the way from NJ to NY and fixed my TV in just a few hours. He is professional, extremely knowledgeable, and trustworthy. I'm so grateful I found him, he saved us $2,000 and is now my go-to for any future repairs. Recommend 10000/10

Excellent customer service experience!…read more Worked with agent Ann David over the phone. She is knowledgeable, thorough and extremely patient (I ask a lot of questions!) I began the day prepared to cancel RCN service....i am happy to remain an RCN customer. Ann made what cou have been a frustrating experience into an easy one. I wish all customer service agents would be as dedicated and professional as Ann I was not asked to post a review

As has been said before by many others, this company has bad customer service. Far worse than the…read moreservice is their dishonesty. Astound is a good name for these people. The low level customer service and the way the company bilks customers is astounding. They claim to be giving you a five (5) year price lock. In my case, two months later they change the name of your promotion to Promotion for Life. They say that this means that only the taxes can go up if they do, but not the price for the service in my case, $40.00 with $5.66 in taxes for a total of $45.66. Do not be fooled. All their promotions, regardless of names, can be renamed and repriced at any time. They actively promote Autobilling, which means they take the money directly out of your bank account each month. It is not worth getting a $5 reduction to have these crooks get access to your bank account. Once you provide them with your bank account number, they can help themselves to any amount. Prices with Astound change at the drop of a hat. They do this by claiming that your plan's name was changed. What this means is that they hiked the price. Am actively going to see if I can find a better deal elsewhere. These people are nasty and only interested in bilking customers. These are seasoned scam artists.

We have had nothing but success and reliability with them for many years. If you are looking for a…read morereliable low voltage contractor, you have found the right place. Bob

From the owner: New York Network Cabling and Fiber Optic offers data & voice cabling and network services for…read morecommercial and industrial customers throughout NY, NJ, & CT.(Sorry No Residential.) Our telecommunications and wiring services include, Cat5-Cat5e-Cat6 Cable Installation Fiber Optic Cabling, Termination, and Testing Business Telephone Systems - VOIP (Voice Over IP) Commercial Wireless Network Solutions - Point to Point Wireless Server Room Projects- Build, Clean Up, Relocate, etc Security- IP Cameras, CCTV, Video Surveillance Dmarc Extensions - Cut Overs - Technicians Available New York Network Cabling and Fiber Optic offers telecommunications services in New York and New Jersey including Manhattan, Brooklyn,Bronx, New York City, Buffalo, Rochester, Yonkers, New Rochelle, Mount Vernon, Newark, Jersey City, Elizabeth, Staten Island and surrounding areas.

I have Comcast and what else can you say about them? They have Now XFINITY which has the top shows…read morefrom all the major networks On Demand. It's fun to catch up and keep up with the latest episodes, only with XFINITY from Comcast. I sound like a friggin commercial here. But they do have a deal here tv and internet for like $69.99. I mean if you want cable and Comcast is your only cable provider, you kind of have no choice but to choose them. I have no complaints. For the most part they do have lightning fast internet. Rarely have problems with them. My dvr did break one time, and they showed up the next day. The guy was super nice, he even put booties on his muddy boots so he wouldnt mess up my white carpet haha. Thanks dude!

Without a doubt the most dishonest company I have ever done business with. I pay for premium CABLE…read moreTV channels only to be told that I can only access those channels through an app on my phone? What the hell is that?!

I went to Spectrum at the Atlas Mall in Glendale. The team was very helpful and couldn't do enough…read morefor you. They made sure you were happy when you left the store.

If you need ANY help with your Spectrum cable, hit the branch in Atlas Mall. (Its in the back, by…read morethe movie theater,at the end of the row) Came in with a cable box that stopped working. I explained to Richard that my dad has dementia and the one thing enjoys doing is watching old shows and soccer. Richard helped me get a new box. He told me to give it a few tries along with waiting a while for it to load and turn on. This helped alot because that box took FOREVER to load up.

Quick response time and were immediately able to schedule a consultation. Everything from camera…read moreangles to pricing was explained in detail to us at consultation. Installation was completed the same week. They also responded quickly to all of our questions and concerns afterwards. They are professional and we highly recommend.

I needed to add 2 cameras to an existing security system…read more Requested quotes from several companies. Mike from Security Hawk got back to me with a price and time frame that were competitive. He came on time and took great care of the situation. He explained everything he was doing. He was kind enough to also help with parts of the system that needed some reconfiguring. I really appreciate that! Really good service at a fair price. Check these guys out!

I contacted Anthony to mount my TV on a pillar in my apartment in NYC. He responded very quickly…read morewith a fair and reasonable estimate. Since I know nothing about brackets and mounts, he offered to purchase the materials I needed and bring them with him. My building required a COI which he provided within minutes. On the day of the job he arrived on time and worked quietly and efficiently. I had work to do in the other room and he didn't bother me once. He called me in a little while later and the TV was securely mounted. It was my fault that I never went to see what he was doing - I told him I would've preferred the TV to be mounted a few inches higher. Well guess what, Anthony said no problem at all and he re-mounted it a few inches higher. I couldn't be happier with Anthony's work. Bravo! Highly recommend.

Cannot recommend Anthony enough. He has a great eye for placements and is meticulous (and very…read moreclean!). He was able to hang two televisions within 24 hours of reaching out and he did a fabulous job. He's also just a really nice human. Highly recommend.

Such an amazing experience. The staff were knowledgeable and helpful. Coming from Verizon,…read moreSpectrum's customer service is on another level. I don't need to go on an outdated laggy app or stay on a help line and wait for hours like I did at Verizon. Everyone at spectrum is quick to address questions and solve problems. I had an issue with setting up my router and they sent someone over free of charge the next morning to install it for me. My wifi has not lagged once since I switched over from Verizon Fios. Highly recommend! Went in store at this location to start the process on the new wifi last month and the staff was super helpful and friendly and went above and beyond :)

Spectrum Phone Call is on my calendar every May. It was in 2023 they turned off my Time Warner…read morecable box and said I had to switch to a Spectrum package. That first year it was $165 a month then the next year $185 and in May 2025 it was going up to $245 a month for cable and internet. It's a bunch of channels and apps I don't use and high speed internet like I'm gaming. The first representative made my head spin. After 26 minutes I said leave it as is for now. I needed to think. Then I remembered I was just going to cancel my cable if they wouldn't give me basic. So I called back to cancel and a much nicer service representative searched for a plan with better promotions and less bells and whistles. Another 34 minutes on the phone. I'm exhausted. Bottom line is for now I'm going to pay $146 a month for cable and internet. When I return the cable box and stream to my television I'll save another $15 and tax. I'm sure not forgetting that if I keep seeing my bill increase I'm going into the store and cancel the cable. They won't want me going off in the store when they get on my last nerve! I still think I'd be happier with Verizon. At least I would only get one bill. I definitely can't recommend Spectrum!

I have an over the air antenna that needed to go on my roof. There were also 2 other old antennas…read moreand an old dish on the roof that needed to come down. It was very hard finding someone to do this type of work, installing an antenna, removing old antennas/dish, and running wires where they needed to go. I was lucky to find Tomas who was responsive, friendly and offered a reasonable price! He did all the work and even tidied up the wires running down my home. Exactly what I needed to have done. Thank you Tomas! Highly recommended!

The best customer service ever. Tomas was very professional and answered all my questions. Job was…read morein Brooklyn and was a simple satellite realignment but he changed out cables and removed old wires as well! Tomas is very communicative and provided troubleshooting assistance over phone after the job as well. Highly recommended!