I received a bill from Spectrum on 8/22/23 for the service period covering 8/18/23 through 9/17/23. The bill went up by five dollars again, and as I have decided, I would close my account the next time they raised their rates, but when I called Spectrum and spoke to a nice lady named Martha, if I were to close my account today, I would not get any adjustment to my bill. Spectrum does not forewarn customers about bill increases and now Martha tells me there will be no adjustment to the bill which is due on 9/4/23 if I decide to close the account now. I am forced to stay until the end of this billing cycle because of this. Spectrum operates like a con man. Had Spectrum sent me the bill before 8/18/23 showing the increased rate and before the next billing cycle had started, I wouldn't be with Spectrum anymore. I will be closing my account on the 15th of September. They will not be missed. They tried to pull the, "Oh, wait, I think we have a promotion..." to keep the rate at the previous amount, but thanks, no thanks. It will be good riddance. read more