Was with DirecTV for 18 years I cannot believe the things that they have pulled in the last little…read morebit not only with my account but my father's account. They disconnected my father's account for me telling an agent how they were taken advantage of them and making them do the Dirty Work . I then get a letter saying don't worry about paying your next bill or returning equipment we just decided to cut off your service . I guess they did not like that the agent cited with me and gave my father the $80 credit that they tried to overcharge him on a fixed income . Making his bill go from 128.00 to 196.00 for no reason...... I highly suggest you save your money like I wish I would have in the 18 years these people have gotten more than $60,000 for me to be treated in such a way because you're giving factual information DirecTV is cheap they go for cheap labor and then they want to overcharge their customers

16 years with direct. I suspended the service for two and a half months. I wanted NFL ticket with…read moreyou Tube tv. Upon reconnecting they doubled my price for three tv's from $115 to $228. I called and they would not budge. I canceled and continued with YouTube tv with all the same channels plus more for $79

Total scam. Pamela cannot support what they sell or promise for service. Their 4G cards fail…read morerepeatedly and are a sketchy business at best. They left us with little to no Internet for over 2-1/2 months and took nearly $1000 from us for crappy hardware and useless cards. They clearly are over-selling their products/services - BEWARE!!!

Talked us into getting business service with HughesNet, which ended up not working at all. Service…read morewas spotty, with enormous lags and low quality streaming. At times, uploads were completely blocked - speed tests would just error out. Keeping the service was not an option for us, but HughesNet still charged $530 to cancel. Don't make the same mistake!!

They have great deals and easy remote control to record and search…read more Too bad they need the dish. I lost out on a great deal because they're too many trees around my place and the signal won't connect. But great deals and channels.

My receiver went out, and I called customer service. They shipped another one, but said it would…read morearrive in 1-5 business days. It took only one. I was very happy. However, the remote that I have does not work with the new receiver. So, I have to manipulate the individual channels on the receiver itself (also, there is no on/off button on the receiver itself), which is particularly painful getting up and down, since my collar bone was broken during a bicycle accident. Movement, until I can have surgery, is problematic and painful. I explained this to the customer service rep, who wasn't particularly sympathetic. He said it would take another 1-5 business days, unless I wanted to pay an extra $20.00 for overnight. They seem to be more interested in furthering Starlink internet service and their satellite cellular phone service than in providing good customer service to their current customers. Need to check into other options. This is BS. In the interim, I'm in for a painful week until the other remote comes.

Spectrum is the worst. Frequent outages in the Lake Tahoe area. Lousy customer service. Tried to…read morechange my plan to save money by reducing the channels in March because it was a second home. They said they put it through. Got a big bill in April. Called in April. Found out that they did not set it up. Discussed setting it up. Picked new channels and everything. Got a whopping bill in May. Called again. Said that they should have told you that I had to pick up a new modem to change the plan for the TV channels. Never was told this before.

great people work hard to provide great products. to save a little $ try the Xumo service for…read morevideo programming.

Upgrading my old system and integrating new components were a serious challenge. Bill worked it…read moreout with the vendor, requiring several trips and many hours to do so. Did a great job and very grateful for his hard work.

Just had a man come in from this place claiming to have a work order to fix my direct TV box and…read morereplace my dish (I do not have a problem with my service btw). I have a corporate it happens that they will send repair men out to us when something goes down. Upon further investigating it turns out to be this place was trying to scout my establishment for a quote and estimate(I do not want nor need).His choice to lie to gain a potential customer makes the business feel vulnerable and uneasy . If they man would have just said I would like to do some work for you guys I would have said no and moved on, now I feel a need to write this long review of my very very very brief experiences on this business. -Marcus

Thanks spectrum for the WiFi with the router and the xumo and my phone data without you guys I will…read morenever have the best birthday in my entire life love you all for it and thanks for Lizette for telling me about the WiFi and router and xumo and my phone data and thanks for saying happy early birthday to me until my birthday sept 20th 2026 I will be 19 years old on that day love you all and have enjoyment of the weekend and have a wonderful holiday on October hope you remember me forever Sincerely Brian Salas daniel garcia

I currently have AT&T internet, but I don't even have Spectrum. They call me at least once a month…read moretrying to get me to subscribe to their shitty 1 Gb cap. With AT&T and TE, I can get 5 Gb as fast as I want, and they never call me at all. AT&T is vastly superior to Spectrum in almost every way when it comes to speeds. I would go to Spectrum if you want someone calling you when you have another internet service, asking you to subscribe to their shitty service. I've told them I don't want their shitty service multiple times, but they won't stop calling me. Spectrum, you are the worst. I hope you die in hell.

I went in to ask a question regarding buying a phone off the Samsung site that is unlocked and…read morebringing it to spectrum to use but I was told in order for them to help me I'd have to sign in and wait 15 min. I decided to leave as I did not have time to wait and the fact they refused to answer my simple question was ridiculous. I understand that they have policies and procedures but then make sure all your employees follow them because they have interrupted me being helped by an associate so that associate could answer a question for someone who walked in like I did. Seriously makes me want to drop spectrum due to how rude this one employee was today and the other one was just sitting on his bum not helping or acknowledging anyone.

Cancelled my Dads service as he was in the hospital, turned everything in. Called to confirm…read morecancellation because we received a bill, I had power of attorney to do so, they said they couldn't help me, my Dad would have to give permission. My Dad was unresponsive in the freaking hospital...so they told me to physically go to the store. I literally live 2 hours away, which I have told them. NOW over TWO months later I get another bill, and my Dad is passed. Is it easy to cancel, nope, although the call center advocate was helpful this last call and was able to cancel the service going forward, it took over 20 minutes! Spectrum needs to figure out their process for this type of situation. It is NOT acceptable or okay.

Thank you Five Star Satellite for helping us switch to AT&T and saving monthly! Service was fast…read moreand efficient and Tom was very easy to work with. Overall very pleased with our service.

Tom is very unprofessional! -due to high winds we lost…read moreservice...5 weeks without internet service -doesn't return calls & declines calls continuously -today he cussed at me and then hung up! Don't waste your money and time by doing business with this company-especially if you work from home like I do.

I called Batteries Plus looking for an 18650 rechargeable battery. Tim informed me that there were…read moretwo variants of the battery and confirmed that both were in stock. When I arrived at the store 10 minutes later, Tim already had both variants at the counter for comparison to the old battery. He promptly identified the correct replacement and rang up the transaction. Elapsed time in store: 2 minutes. Thank you, Tim.

HORRIBLE! Purchased a deep cycle battery, it is dead, won't hold charge, took it in as it was only…read more18 months old, guy goes "it gas only 1 w do drainage in your car and no warranty ".. . Waste of money and time! Never had issues with autozone O'Reilly or Costco, oll NEVER deal with your company again!