Robin and his team were great. Nice and easy to work with. I needed 3 double drops. I reached out…read morefor a quote and he responded right away. Asked a few questions and we were set. Showed up on time and did exactly what I needed in a very timely manner. Highly recommended.

Robin is very professional and provides excellent service. He responds quickly, communicates well,…read moreand made the whole process smooth and stress-free. He installed the sound system and security cameras for my spa, and both work great. Very satisfied and highly recommend!

Highly recommended!!! Super knowledgeable. On time. David has worked on all our projects, whether…read moreit's at our restaurants or our residential properties, it's always installed perfectly and works like a dream. The best is that David's service and reliability is super on point and I appreciate how professional he is. We will always be using David for our future projects!

horrible horrible horrible , DO NOT USE THIS SERVICE !! misleading initial contact , specifically…read morerequested a service call , not equipment sales upon confirmation i was told appointment would be anna review estimate for new equipment. when i explain i requested a service call not a sales call i was told then tat they would charge me $189 for a service review and probably still sell me new equipment because the don't fix your system they install new ones they provide !!!

Horrible.. Horrible Service. Unsure why they promote they have the best service…read more The calls won't go through, the internet is not working, no one will answer after several rings it will tell you no one is available to call back, the app is not working. How do they expect you to run a buisness. I bundled and have all my services.. So, frustrating..

I went to the Pico Rivera store for help with cellular setup. Annette Lopez was great. She was able…read moreto transfer my cell number from my old provider, activate my new phone and cancel my old service. All done in about 20mins and with a smile.

Terrible! Go elsewhere maybe they'll treat you as a valued customer. Salesperson, M, started by…read moregiving quotes of how much bill would increase by w/o first going through numbers. Asked him to waive an activation fee, said this wasn't a business?? Told him I would cut lines far beyond a $90 fee ($2400 to Verizon) he said he didn't care, he gets paid anyway. Might be time for Verizon to retrain personnel

waited 20 min, no one acknowledged me. guy came out from the back did a lap and went back to the…read moreback. came out 10 min later and ignored me and went to help someone who just walked in.

This is not a Spectrum location. It should be marked permanently closed. Found out the hard way…read morewhile trying to return a modem.

Seriously the worst of the worst! Customer service sucks! I call for assistance and i get an…read moreattitude! How does that happen? I pay a monthly fee it's difficult to do anything on the app or get anywhere every time i want to use it, then i have to call for help and get an attitude! Why?!

Charter internet ,TV and phone,all 3 in one only 29.99 each.they do time warner cable ,dish…read morenetwork....also if you want camera , speaker,professional design.....

Finding internet was a pain, but this guy made it fun. He gave me a great price on a router and…read moreprovided me with the best deal out there.

Been a customer for 7yrs and relaized my bill was over $120 for Fiber 500-I called to lower my bill…read moreand first spoke to curtis who put me on hold mutiple times and generally did not care to help , he passed me off to chris who apparently is an ESL student or victim of TBI and was less than useless. Next was Corey- who sent me to the correct person once I asked" how do I drop off my equiptment". Finally, Alicia- in retention- We got my bill down to a1/3 of what I was paying. All in all, I will never get those 34 minutes back but atleast Im saving close to $80 a month.

Anyone thinking about switching to Frontier (by Verizon)? Do yourself a favor and don't…read more We switched to Frontier (by Verizon). What's mess. Worked for several months. Then out of the blue, zero services - no Internet (we have jobs and kids who need access for school) and since TV came over the line, none of that either. Every morning, noon and evening I'd get a text saying restoration of service by X (i.e. 4pm the same day). After a day or two that showed itself to be a straight lie. No human to talk to on the phone, either. This baiting fraud went on for two weeks until we switched back to Spectrum. They owed me $7.01 per their recurring bill and kept it for months and months instead of just sending me a check. Eventually they sent a prepaid MasterCard I never requested containing my $7.01 which, if I activated, screwed me over with annual fees, etc. I finally got in touch with someone in the Philippines who said they'd send me a check; haven't gotten it yet - been about a week. Frontier is about the worst company with which i've had the displeasure of doing business. Shady and unfair business practices at every turn, in my view. Stay always unless you're a masochistic glutton for punishment. Consider yourself warned.

I still like their competitive pricing and solid coverage, but their business model on promotions,…read moresavings, and discounts when wanting to trade in a device is lame. Stop locking customers into your service for 36 months by threatening to remove discounts and/or promotions if a customer wants to purchase a device outright, especially when you also lowball trade-in values. Everyone knows those "promotional' credits are in lieu of just giving the customer a fair value for their trade-in device. You can do better, Spectrum.

Came to return equipment but store employee added an unauthorized phone promo to my account and was…read moretold to come back after 2 months to cancel it. They refused to take it off immediately. Called spectrum customer solutions and had it cancelled right away. It has been escalated for review. The rep notified me it is common for them to slam these packages to meet store quotas.

Highly recommended going to a different store. They do not care about their customers, all they…read morecare about is how they can charge you for a screen protector and a phone case. They'll go ahead and tell you that the phone case is free but charge you for it on your receipt. Waste of time, go somewhere where you are valued more! You'll thank me later!

I went in to upgrade my phone to an iPhone 15. Jessika…read morehelped me to select the model that was right for me. To get exactly what I wanted they had to order it. That took only one day. When I went in to pick it up both Jessika and Christian helped me transfer all of the information from my old phone to the new one. They were incredibly helpful. It was a great experience and I highly recommend them.