Simon was the best. He found all my problems with my laptop and fixed them with supper expertise…read more Great job at a great price Radar

From the owner: Computer and Laptop Repair, Business IT Support, Server Setup, IT Security, Outsourced IT, Virus…read moreRemoval, Data Backup and Recovery, Website Design, Networking

Super knowledgeable, friendly, and helpful. I really appreciated their assistance with my laptop;…read moreit had a ballooned battery - which they removed and safely disposed of. I was made to feel comfortable at all times and like my laptop was in good hands. When i got a new battery, they installed it for me, as well as a new drive, which they helped me get set up. Cost was fully worth what i got and they went above and beyond for me. i will absolutely be returning here if i need assistance again.

The company I work for has used Laptop computers twice for laptops we weren't sure would be…read moresalvageable. One was gifted a cup of coffee & the other a Monster caffeine drink. Both times Labtop pulled through for us at a respectable price. The service is also friendly and top notch. Highly recommend!

This business is a scam. The person came to my house. I asked for two hours of work. They sat at…read morethe computer for four hours. They claimed that the work they did would make the computer run faster. Nothing changed after they spent time in front of my computer. I have since taken my computer to Simply Computing. They solved the problem quickly by installing an SSD. I feel that this person took advantage of me not knowing much about computers. I was charged almost $500 and there was no change to how my computer functioned. He did nothing but move a few files and an application onto an external hard drive. This did not change how the computer functione. I was very disappointed. I would never hire this company again.

From the owner: Small Business IT Support. Computer Repair, Network Upgrade, Virus Removal, Data Recovery, Web…read moreDesign, Laptop Repair, Upgrade, Office Network Management, Server Setup, Email Setup, Microsoft Certified Professional in Burnaby and Greater Vancouver Area, Richmond, Surrey, Delta, Coquitlam since 2009.

He is a terrible communicator and is not efficient in his work. When I messaged him, he did not…read morerespond and I had to call him myself. If you will not respond to your customer in a reasonable timeframe, do not run a business. Cliff does not have my respect. I genuinely would give this business a negative star if the option were available.

Cliff is very quick, efficient and very knowledgeable. Had my laptop repaired in a day.read more

This place is the BEST computer repair place in Vancouver…read moreThey are kind, honest and helpful. I would recommend them highly to anyone whom is looking for honest, reliable affordable computer repair I would not go anywhere else for any cell phone , laptop advice or repair..

THE HACKERY STOLE MY COMPUTER:…read more I bought a used computer from The Hackery and asked them to transfer my data to it. I returned when they said and powered the new one up in-store and found that they had only transferred my desktop. I inquired and they had no idea nor did they have my old computer. The two guys huddled in the other room and I heard one of them say "~he pays more for French keyboards"... Mine was French. I'm a trucker so I have more receipts/expenses than the rest of the public; I lost $50,000.00 in tax receipts because they were from multiple unfiled years. DON'T HAVE ANYTHING TO DO WITH THE HACKERY.

What can I say I called and talk to Simon who came out the same day and was a PRO I explained the…read moreproblem and he had everything fixed in no time I give Simon 5 Stars

Simon came to my house to help me reset my laptop. He was very helpful and friendly. He managed to…read morewipe out all the unnecessary files and my old personal data that was slowing down my laptop. I am grateful that he made the reset smooth and easy.

A few weeks ago, my usually perfectly running laptop suddenly crashed and refused to boot up. I was…read moreespecially upset because I hadn't backed up any of my important data since July. As a longtime Geek Squad member, I was used to relying on them to fix my laptop and at least retrieve my files -- so I was shocked when I was told they wouldn't even look at it because it was "too old" (purchased in 2020!) for their technicians to bother with. Desperate, we contacted OnSite Geeks and spoke with Sam, the owner. Over the phone, he immediately reassured me -- not only would he do everything possible to get the laptop running, but he was confident he could recover my data. Because I live quite a distance from their shop, Sam even arranged for a technician to meet us at a mutually convenient location. Incredible service! Within a week, my laptop was fully repaired, running perfectly, and every bit of my data was restored. The price was very reasonable--and most notably it was the price quoted--not sudden fees added. And remarkably, Sam personally delivered the laptop back to me at the same meeting point, saving me the extra driving time once again. I truly cannot recommend OnSite Geeks enough. Honest communication, professional, reliable, and willing to go the extra mile -- literally! LysaD

My iMac needed a hinge repair and was very dusty. The OnSite Geeks tech picked it up and took it…read moreaway for servicing and then brought it back. The repair was affordable and my computer is working great now. The only problem was that it took a while to get my computer back - about 3 weeks. The delay wasn't their fault though. It took a long time for 2 parts to come from China due to the Golden Week holiday in that country. I would definitely call them again.

Herbert was super helpful and responsive, he fixed my machine within a week of drop off when it's…read morebeen broken for years. He also seems to be very knowledgeable about electronics!

Lots of knowledge and always very professional. Herbert knows his stuff and always recommends the…read morebest approach while keeping cost in mind. I definitely recommend.

They have good stuff in stock. We came here to pick up a graphic card for a friend. The graphic…read morecard was sold out everywhere. Also that same graphic card is at a premium price online at certain places or third party seller. We came to pick it up for a friend during Covid time. No browsing around in the store. So whatever you are buying, you would either have to order online and pick it up. They do deliver but the issue is that their online store doesn't have the same inventory as what they have in the store itself. They are definitely quite busy on the weekend. We had a hard time finding parking spot in their parkade. They share a parking lot with the haunted sushi restaurant and other stores in that plaza. There are some street parking but you might end up walking depending where you end up parking. Luckily we walked in and we didn't have to wait too long. They had several people working when we went. So I would say in and out 10 mins which was not bad. I do recommend shopping at this store.

Thank you Memory Express staff for the patience and help…read more. Really full Inventory with good price! I would strongly recommend it!