Simon was the best. He found all my problems with my laptop and fixed them with supper expertise…read more Great job at a great price Radar

From the owner: Computer and Laptop Repair, Business IT Support, Server Setup, IT Security, Outsourced IT, Virus…read moreRemoval, Data Backup and Recovery, Website Design, Networking

Super knowledgeable, friendly, and helpful. I really appreciated their assistance with my laptop;…read moreit had a ballooned battery - which they removed and safely disposed of. I was made to feel comfortable at all times and like my laptop was in good hands. When i got a new battery, they installed it for me, as well as a new drive, which they helped me get set up. Cost was fully worth what i got and they went above and beyond for me. i will absolutely be returning here if i need assistance again.

The company I work for has used Laptop computers twice for laptops we weren't sure would be…read moresalvageable. One was gifted a cup of coffee & the other a Monster caffeine drink. Both times Labtop pulled through for us at a respectable price. The service is also friendly and top notch. Highly recommend!

This business is a scam. The person came to my house. I asked for two hours of work. They sat at…read morethe computer for four hours. They claimed that the work they did would make the computer run faster. Nothing changed after they spent time in front of my computer. I have since taken my computer to Simply Computing. They solved the problem quickly by installing an SSD. I feel that this person took advantage of me not knowing much about computers. I was charged almost $500 and there was no change to how my computer functioned. He did nothing but move a few files and an application onto an external hard drive. This did not change how the computer functione. I was very disappointed. I would never hire this company again.

From the owner: Small Business IT Support. Computer Repair, Network Upgrade, Virus Removal, Data Recovery, Web…read moreDesign, Laptop Repair, Upgrade, Office Network Management, Server Setup, Email Setup, Microsoft Certified Professional in Burnaby and Greater Vancouver Area, Richmond, Surrey, Delta, Coquitlam since 2009.

He is a terrible communicator and is not efficient in his work. When I messaged him, he did not…read morerespond and I had to call him myself. If you will not respond to your customer in a reasonable timeframe, do not run a business. Cliff does not have my respect. I genuinely would give this business a negative star if the option were available.

Cliff is very quick, efficient and very knowledgeable. Had my laptop repaired in a day.read more

I'm grateful to this shop for what they didn't do. I had a…read moreAcer Chromebook with a fritzy screen. After a 5 minute phone discussion we agreed the lcd screen was broken, as opposed to a loose wire. Rather than fix the screen, he said it would be cheaper to buy a new one, which I did. (this was a gift) I find that degree of honesty in a tech refreshing.

This place is the BEST computer repair place in Vancouver…read moreThey are kind, honest and helpful. I would recommend them highly to anyone whom is looking for honest, reliable affordable computer repair I would not go anywhere else for any cell phone , laptop advice or repair..

A few weeks ago, my usually perfectly running laptop suddenly crashed and refused to boot up. I was…read moreespecially upset because I hadn't backed up any of my important data since July. As a longtime Geek Squad member, I was used to relying on them to fix my laptop and at least retrieve my files -- so I was shocked when I was told they wouldn't even look at it because it was "too old" (purchased in 2020!) for their technicians to bother with. Desperate, we contacted OnSite Geeks and spoke with Sam, the owner. Over the phone, he immediately reassured me -- not only would he do everything possible to get the laptop running, but he was confident he could recover my data. Because I live quite a distance from their shop, Sam even arranged for a technician to meet us at a mutually convenient location. Incredible service! Within a week, my laptop was fully repaired, running perfectly, and every bit of my data was restored. The price was very reasonable--and most notably it was the price quoted--not sudden fees added. And remarkably, Sam personally delivered the laptop back to me at the same meeting point, saving me the extra driving time once again. I truly cannot recommend OnSite Geeks enough. Honest communication, professional, reliable, and willing to go the extra mile -- literally! LysaD

My iMac needed a hinge repair and was very dusty. The OnSite Geeks tech picked it up and took it…read moreaway for servicing and then brought it back. The repair was affordable and my computer is working great now. The only problem was that it took a while to get my computer back - about 3 weeks. The delay wasn't their fault though. It took a long time for 2 parts to come from China due to the Golden Week holiday in that country. I would definitely call them again.

I brought in a Wacom Cintiq that had not been working for a year. Herbert identified and fixed the…read moreissue in less than a week. I am very grateful that he was able to fix it as it is a very niche item for artist and animators. Can't be happier with the repair!

I contacted Herbert to fix my 10 year old TV. He was very honest, suggesting I might be better off…read moreto buy a new one. I was determined to keep the old Samsung going. Herbert gave me the straight goods as to what he had been able to do. He also outlined problem areas he hadn't been able to address. Parts are hard to get. I am very pleased with what he was able to accomplish . The price was in line with his original quote. I really enjoyed my dealings with Herbert.

They have good stuff in stock. We came here to pick up a graphic card for a friend. The graphic…read morecard was sold out everywhere. Also that same graphic card is at a premium price online at certain places or third party seller. We came to pick it up for a friend during Covid time. No browsing around in the store. So whatever you are buying, you would either have to order online and pick it up. They do deliver but the issue is that their online store doesn't have the same inventory as what they have in the store itself. They are definitely quite busy on the weekend. We had a hard time finding parking spot in their parkade. They share a parking lot with the haunted sushi restaurant and other stores in that plaza. There are some street parking but you might end up walking depending where you end up parking. Luckily we walked in and we didn't have to wait too long. They had several people working when we went. So I would say in and out 10 mins which was not bad. I do recommend shopping at this store.

Overall good service 4 my needs. Some people give average service but that is just luck sometimes…read more Been to this locations a few times got what i needed though was not the best service....