I took my net book in 'cause the screen was black and wasn't turning on. I picked up my net book…read moreand specifically asked the guy if it was working and his snarky response was, "If It Wasn't Working why would I give it back?" Okay fair enough, I realize that it was a stupid question to ask, however, still didn't warrant a snarky response. I took it home and guess what....it didn't work, therefore, had to take it all the way back again. What the issue was: The net book would fire up, it would take a long time for the windows screen to appear and then it would go black again. They told me that it was a problem with my screen, however, after the looked into it they said it had nothing to do with my screen but instead did some software upgrades and changes. After I reported that it didn't work they said, "Oh it's your hard drive." So why the hell wouldn't you check that in the first place? They charged me $50 for the software service and now I have to pay for the hard drive issue? For the record my lap top is under 5 years, therefore, I shouldn't be having these issues.

Been helped by DC hospital a few times over the 15 years they have been around ., knowledgable…read morestaff good turn around and great selection of parts and accessories .

Took in my fathers laptop to replace the battery and was happy with the fix, would like to see the…read morerates a little lower. All in all if your around these guys will help you out with your comp issues.

Great guy. My computer didn't end up working but the owners was super upfront & helped me figure…read moreout my computer situation. Definitely recommend the business and always support small independently owned business !

Alex is amazing! After years of going from one IT person to another as most do not explain what…read morethey are doing plus they were not responsive. It ended up being extremely confusing and not to mention costly. I went online one day back in 2014 and found Geeks on the Go. I contacted Alex and he got back to me very quickly. I told him what I was looking for and he said he is able to help. Alex showed up on time, helped move my entire system from one location to another. I noticed how meticulously he was and all my electrical cords were bundled up properly. Yes, he is super organized. Once we are at the new location, he helped me set up my computer and printer exactly the way it was. When I have a question, he took the time to explain it while he worked. He is also very patient and explains in easy to understand manner especially for someone now in the tech world. About 4 years ago, I needed a new computer. I called Alex for recommendations and he even found a shop with the best price. I just went to pick it up and he met up to install it for me. Just yesterday, I have another new computer that needed some data transfer and printer drivers installation. Again, Alex saved the day! I highly recommend Alex. He offer support remotely as well so for those who needs technical support right away it can happen pretty quickl Fair price

Fast, efficient and cost-effective service! Alex rocked!…read more Alan

Been a customer for at least 30 years (though the exact location has changed a fee times. They…read morehave good advice and I've recommended them to others whovare similarly happy. I'm specifically talking about the Langley store as it is where I go.

I've been a customer of Simply Computers for years. I'm…read morealways treated well..and customer relations are good! Buying my new computer was simple and easy. They transferred all my data and came to my house to set up. I know when I walk in the door at Simply Computers, I'm going to get the best! JR

Good computer store in the middle of nowhere…read more Parking is available directly in front of the store. I think there are 2 spots total. The service is quite friendly. I asked about an item from the website and the guy set me up for store pickup. Everything went mostly without a hitch. I was in and out in minutes. Pricing is decent too. The store itself doesn't have too much on display. This place is no Best Buy. It's definitely geared towards enthusiasts who know exactly what they want before showing up. The website seems pretty up to date. To be honest it reminds me of NCIX before they went on their massive expansion binge. The only downside is that they're only open during business hours. Anyone who works a regular day job won't be able to make it here. Definitely will be back at some point.

Terrible customer service. I bought a computer brand new, and within 2 weeks got the blue screen of…read moredeath. I brought it back and when I tried to return it, they spent hours and scoured through every hard drive in the computer because they wanted to prove I downloaded a virus causing it to blue screen. The best they could come up with was my own printer driver. They let me return the defective computer but wouldn't budge on the $400 software I had to buy - no returns, that's the policy. They were VERY rude and unprofessional to me, laughing at me and muttering under their breath. I am quite certain it's because I am a young female who walked in on my own. Awful, awful customer service. Thanks for turning me into a MacBook user! Shame on you, especially the owner, for selling defective computers and having the audacity to shame/guilt your customer when they return it. Do not buy here, they are knowledgeable but will use that against you when sh!t hits the fan.

I just received help from BC Computers at UBC on a software issue with my Outlook. The service was…read morepolite, very quick and helpful. I would definitely use BC Computers at UBC again. It is great to have this service right on campus!

BEST SERVICE EVER !!!…read more These guys are truly amazing and have been my Hero. Especially, AREF! I was in need of emergent macbook repair and it would have been a week or possibly more If I went to other store but this guys were so efficient and prompt that it was done on the same day! Second time, about a month after, my keyboard didnt function again. My seemed stopped again, due to how technologies are important these days to function. I sent a one text to Aref and he took his busy time out and squeezed me on the next day and got it all done with so much less cost of the other company which I had inquired before proceeding with this guys. Time is essence and as a customer , I feel they truly CARE which is rare in this business. HIGLY RECOMMENDED! Not only they understood customer's urgency but also they really stepped up their game in every way. TRULY SATISFIED CUSTOMER in every levels.

Jack, you da man!…read more As usual, Repaired both my laptop macs; reasonably priced and fassst. Explained the details of the fixes too Great service and integrity.

Yelp reviews brought me since my HP laptop didn't work well. So I dropped my laptop to see what was…read morewrong and it worked fine when Jack plugged his laptop charger and he gave me a call 2hours later for diagnosis. Service was fast. He told me my hard drive has a problem and it takes about a day to be fixed. He fixed my hard drive for $140 and it looked as a brand new laptop. I went back for a pick up and asked to lower the price at $120. He said I can pay $120 by cash and offered me a new laptop charger. Fast and efficient service.

The company I work for has used Laptop computers twice for laptops we weren't sure would be…read moresalvageable. One was gifted a cup of coffee & the other a Monster caffeine drink. Both times Labtop pulled through for us at a respectable price. The service is also friendly and top notch. Highly recommend!

Super knowledgeable, friendly, and helpful. I really appreciated their assistance with my laptop;…read moreit had a ballooned battery - which they removed and safely disposed of. I was made to feel comfortable at all times and like my laptop was in good hands. When i got a new battery, they installed it for me, as well as a new drive, which they helped me get set up. Cost was fully worth what i got and they went above and beyond for me. i will absolutely be returning here if i need assistance again.