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    Page 1 of 2

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    Review Highlights - Spectrum

    Omar and store manager Ron handled my situation and got my problem phone switched over.

    Mentioned in 2 reviews

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    Fiber Internet Center - Multiple Paths from Northern to Southern California

    Fiber Internet Center

    (3 reviews)

    Westlake

    I was always a little wary of smaller ISPs, thinking they didn't have the resources to compete with…read morethe big guys, but wow. I am blown away by the customer service we CONSTANTLY receive from Fiber Internet Center. We recently had a project which required us to establish a private connection to another large movie studio for some huge data transfers (think 5TB files). This was extremely time sensitive and could have cost us a lot of money if it wasn't done quickly. I reached out to Fiber Internet Center and it was done within a DAY. Normally these connections take 2-3 weeks for set up, but I told them about the urgency of the project, and the next morning I got an email from Bob saying that it was already done. They go above and beyond, even reaching out to the studio to make sure everything is working on their end as well. I expected to have to do this myself, since most companies wash their hands of the project once their end is done. I really can't thank them enough. Their customer service on top of the fact that they provide us with more than a gigabit of throughput puts these guys way ahead of the game. Our connection has been consistently reliable, and the VERY few times it isn't, I know exactly what's going on, and am never left in the dark. I can't say enough praise about this company and their team members, and I am sincerely grateful to them.

    Just called and they ONLY provide major commercial DSL internet service, starting at $100/mo.read more

    vUnity Business Internet - He set the numbers to a busy signal.  Remained that way for days.

    vUnity Business Internet

    (21 reviews)

    Westlake

    I have no idea how this company is still in business. They won't be for much longer. To be clear,…read morethis is a ONE-MAN OPERATION. Brian Brandon is a reseller of VOIP and internet service. After years of nonexistent customer service, I made the long-overdue switch to a reputable service provider. The only time in the three years that Vunity responded promptly was when I sent an email canceling my service. I got a call on my personal cell phone at 9:30 pm withing two minutes of hitting "send" pleading to stay with the company. Bottom line...like many of the other horrific reviews of VUnity, Brian refused to provide the new carrier with the necessary port numbers to allow my long-established numbers to leave. He even directed our numbers to a busy signal for days, so anyone calling couldn't get through. Only after I filed a complaint with the FCC and Better Business Bureau, hired an attorney and told him I would pay him $1,500 to give up the correct information to the new carrier, did he finally transfer the account. I could literally go on for pages to give more detail about this nightmare, but I have already spent too much valuable time and energy on this tool. He doesn't deserve a second more of my time or your business.

    Have had nothing but trouble with this company. Now, I get in today: phones are down. Call support,…read moreno pick up. Put in a ticket, no answer. Call the President of the company, call hangs up. I cannot get a hold of anyone at this company. If they can get my phones up and running, will consider changing review. This is so completely unacceptable. EDIT/UPDATE: My service has been restored and for that, vUnity deserves credit. They have never had an outage of more than a 2-3 hours and it does not happen very frequently. I have edited a portion of the review to reflect that I do not have any evidence that vUnity has been dishonest and I misspoke when I implied otherwise. I apologize for that as it was not deserved nor was it dispassionate, as business should be conducted. I have also updated the stars to reflect that service was restored.

    Spectrum - mobilephones - Updated May 2026

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