I have had the same recurrent problem. My T.V. screen stops, pauses and tries to refresh. This is…read morenot normal or acceptable. Yes, I have called maintenance seveal times and have had to hold for a very long time! I was always told to unplug and plug back in. It worked TEMPORARILY. I have had this service for 6 months (mandated by residence) and now want to move so I can change services.

I had internet and TV streaming by Grande for 7 years, and then Astound took over and began raising…read morethe prices. First from $60/mo. to $80, and then $90 and then $30 in one month without explanation or added services. The little clerk at the Astound store pointed out somewhere in the back pages of my recent statement that they had given me notice that my discounts were expiring. No real explanation, just a $30 jump in fees. I cancelled. Rip off!!

The guy we had was super lazy and was not helpful at all and would not get up to check the back to…read moresee if they had something that I called for earlier and said they do but when we got there he said they don't even the guy next to him working even said they had it in the back but he said right away they don't so don't go there it's the worst Verizon I been to

We arrived on a scorching day, as we entered we were greeted by the cool AC air and the kind…read moreemployees. The store is huge and has some seating by the windows, very considerate of the customers. Their manager Abraham is a helpful and knowledgeable person, I would definitely recommend this store for any Verizon help, concerns or needs.

We are using SystemSeven at my job now. We are very happy for the change. If and when we have an…read moreissues, they are on it! Sylvester T. is always there to answer our calls for any questions or concerns. Thank you for all you do!

From the owner: Internet, Managed Internet, Fixed Wireless, Fiber, LTE, Hosted Voice, Traditional Voice,…read moreCybersecurity, WiFi, Switching, SD-WAN, Web & Email, Automation Systems, Audio & Video, Lighting & Shading, Security, and Structured Cabling.

Our internet was down and the company had a service tech out immediately the next day. We live in a…read morerural community where high winds are prominent. Hector Jimenez came out and spent several hours taking time to update equipment and work on the roof to adjust (including building an antennae arm) the receiver and find the tower that would provide us with the best speed and service. Hector was very professional and discussed with my husband (who was at work) in detail exactly what he was doing and the best way to improve the mount on our roof. In the future, if a tech is required to come out I will request Hector Jimenez as our tech. Our internet provider options are limited in our area; so far GTEK has been the best to work with.

Worthless pieces of shit that told me they knew my service was out for days. When I called to get…read morethem to fix it, they pushed repair out another 5 days.

Already regretting getting internet with this company ! just so happens that where I live now ,…read moredoesn't have Verizon , so I tried these scammers! The absolute worst! No English speaking People what so ever and I have to wait too many days just to get my internet activated !

I requested to start service and was told the in home installtion was going to be mailed out to me…read more& receive it. That was 5 days ago. I called to follow up about the tech switching the service & was told yes they will go oit to the site to do so. I was told the installation kit is shipped prior so you can install the hardware & everything would be up an running immediately after the tech "flips the switch" essentially. Now they are saying the kit isn't going to be shipped until after the tech goes to the site (not my home mind you). There is literally no point in having a tech do so now if my equipment is still sitting waiting to be shipped from AT&T. Absolute poor planning & unsatisfactory service. They are not proactive by any means. I'm told now that it will be 8 days before I receive the equipment. I should not be charged for 8 days without i ternet service, it ahould be pro-rated at the VERY least. Stay away. Go to COX or another co. if you can. They had my service hooked up in 24hrs.

The phone number is wrong. I'm not going to see if the address matches when I can't call prior…read more Just a bit disappointing.

A year ago I purchased a satellite, wingate, in order to see college football games when we are…read morecamping... I was Told, and Advised that Directv was the easiest and best service to have.. That has been a total lie..... Monday I called to verify I can get service this weekend in Black Rock Park... he says when you get there call and we'll set it up! So on the way I called they changed the address . We have satellite but Not the local channels that we wanted to get... Sooo yesterday afternoon I call to change the Receiver we have here Not our home receiver... The person with Directtv Says "that is illegal and we are Not allowed to do that " "and I'm a supervisor for 6 years so I know ".., Why is it everyone else has been able to try to do this but this woman can't ". Our service has been nothing but trouble when we movied in house...I will be changing service next week!!!

From the owner: DIRECTV is the nation's number 1 digital satellite entertainment service provider. Using the most…read moreadvanced satellite technology, we deliver access to more than 250 channels of programming to homes and businesses. Now introducing DIRECTV Stream, the best of live TV and on demand. Stream local & national channels you love and thousands of On Demand titles. All your apps in one place and access to 7000+ apps like HBO Max™, Netflix, and Prime Video on Google Play on our exclusive DIRECTV Stream Device, with no annual contract.