Amanda Marsh was SO helpful today. She helped me do very basic things that I should have been able…read moreto take care of and never once seemed irritated (like I would have been with me). She worked hard on my other issues and was so nice to everyone who entered. The entire location has been amazing each trip we've made and we've made frequent trips.

I brought in a phone that I purchased from Verizon online because it had a SIM card jammed into it…read morethat I couldn't remove. The person that came out to help me messed around with it for a few minutes, jammed the card even further inside the phone and then came back out and told me that my best bet was to take it to a computer store because this particular Verizon store has nobody who is certified to work on Verizon phones.

Wow wow wow! Probably the best customer service I have ever…read moreencountered. Milt told me right from the beginning that his service was not the cheapest I could find for what I was looking for. He then proceeded to give me a lot of advice on what I needed to look for and how NOT the be taken advantage of when dealing with other internet providers. Thank you so much!!

Highly recommend Atlantic Nexus!!! If you're looking for an internet service provider where you…read moreget amazing customer service, then you've found them. I've been on the phone with Milt, the owner, and Liz...at 10pm because they were trying to help me troubleshoot a WiFi issue with my router. Milt could have waited until the next day to call me back but wanted to ensure I was up and running. He'll tell you what you need, why, and make sure you don't pay too much. Give them a call...you'll be really glad you did.

Very expensive. Wifi never worked, even at the highest, fastest tier. No other providers were…read moreavailable when we first moved here. Luckily , now there are other reliable , more affordable options. Plus, when I called to cancel my service they were very rude.

From the owner: Hi there Neighbor!…read more Like you, we understand how hard it is to find good, reliable internet in Haralson County and surrounding areas. For years we have watched our friends and neighbors struggle to run their businesses on poor connections. We have seen children struggle to keep up with their classmates, all because their homes are not serviced by the big-name internet companies. That's when we decided: enough is enough. What we are offering you provides a reliable, wireless high-speed internet connection that is strong enough to support your business and/or family's internet needs. Like people in big-cities, people in the country deserve a local, affordable internet option. We are now making high-speed internet available in portions of Haralson, Paulding, and Polk counties. Every day we are growing and bringing High-speed Country Internet to more and more people in our communities. We are a family-owned and operated company that works 365 days a years, rain or shine. We have the friendliest local technical support in the area. Please feel free to call us at 404-215-3280 or 866-251-4902 for more information or to sign-up today. -The HCI Family

They have been exceptional....where I live it's hard to get any type of internet that can push what…read moreI can use....Billie and her crew have went over and above helping find the best router/modem to get me what I needed....I can never be grateful enough for her time and effort to meet me several times to get it right ...5 stars for S&B Hometown Entertainment Robie Haney

From the owner: Hometown Entertainment has been providing internet service for rural, hard to reach areas since…read more2006. Our Internet is 4G and 5G and is available nationwide. It is portable and goes where you need it. Great for RV's and over the road truckers. It can also be used on your houseboat! Call or text anytime for top notch customer service to get the best plan for your needs.. 706-383-9057.

If you have any option at all, it's better than this. I can't understand why every customer they…read morehave doesn't leave and can't believe they have enough customers and money to afford their stupid tv commercials.

Wow recently purchased Nulink servicing Coweta County in GA. The service speed improved but…read morecustomer service is horrible. Calling into customer service and speaking with an agent is akin to speaking with a first year high school student. The customer service portal is horrible and lacks functionality. The cost of Wow/Nulink is expensive; $65 per month with no additional features. If shopping for internet in this service area, I would recommend looking at AT&T first or another option besides Nulink.

Itel Networks has a really great response time, and their cost savings over the local carriers is…read morefantastic. Blair is a person you really need to talk to if you need to save your business some money.

Came here the other day to return my cable box and was blown away…read more First, this store must have had an upgrade recently because the inside is very pretty and modern. Second, I have never encountered friendlier people at a cable/internet store. The manager opened the door for me, greeted me nicely, and checked me in. The girl, Cassandra, who helped me was very kind as well. Even though I came here to end my service, I was happy with the Internet and cable I had through Charter overall.

I'm really disappointed in Spectrum Home Internet. My mom is…read more71 years old and has been a loyal customer for over 30 years. She recently canceled her service and was still charged the full $90 bill ... no proration, no courtesy, no loyalty consideration. At some point, companies need to ask themselves if profit matters more than people. Long-time customers, especially seniors, deserve better than this. This just feels greedy and money hungry.

Good internet service, intentionally terrible customer service…read more While I was happy enough with our internet connection, WOW's service repeatedly attempted to nickel-and-dime us and make it difficult and time consuming to cancel. If you're planning to order this service, my advice to you is to assume nothing and ALWAYS GET YOUR CASE NUMBER. 1. Starting from our initial order which was based on an advertised deal, WOW attempted to charge us more for our service by simply opting us into renting a modem that we did not need, without letting us know. It was on us to note that the rate offered on the phone was different than the advertised special. 2. We signed up for Auto-pay. Once you've signed up for it, there is not a way on the website to cancel it. They can keep withdrawing payment at will. (This came back to haunt us.) 3. You can not cancel WOW services through their website. You must call them, go through several tiers of automated system to get to a live person. 4. WOW's customer service people ARE UNABLE to send you email confirmations. They have no emails, and there is no allowance in their system to even send the most perfunctory acknowledgement email and case ticket to you. 5. The records keeping on their side is pretty bad, as I'll describe in a minute, and they leave all follow-up actions in the hands of the consumer. 6. Apparently the fee structure can change without justification or even notifying the consumer. Here's how our misadventures played out: After moving to a new state, we called to get our services cancelled. WOW's live customer service rep updated our billing address and promised a disconnect by midnight. I got no confirmation email to that effect because their customer service can't send emails. However, we did receive paper billing statements addressed to our new house, and money kept being withdrawn from my account long after our services should have ended. Incidentally, the cost of the services increased by $10/mo during this period, with no explanation whatsoever. I called WOW to remedy this. The customer service rep told me that they had no record of me ever calling them, and also, no record of my new address (despite the mounting pile of paper statements that were being sent to me). She promised to disconnect my services that day. She couldn't resolve the billing herself, so she forwarded me to the billing department. The billing rep also couldn't verify anything about my account or call history, and he wouldn't resolve anything until it could be proved that I'd called. After I jumped through a number of hoops, verifications, and holds, I was told that a supervisor would try to track my phone number in the system to see if I had indeed called in the past. I was told to call WOW back in 24 hours to see what the results of this search were. So, once again, after a very long and inconvenient phone call, the onus for following up was on me. At this point I was pretty irate, and asked to speak to the supervisor who was handling this search. I was put on hold again for a long time. Finally, the rep returned and announced that they'd decided to conduct the search now, and they'd found a record of my call that verified all parts of my story. I'd get a refund check in the mail; and no, I could not have an email to confirm that my account had been cancelled, my bill had been cancelled, nor even some indication that we'd spoken today. The call lasted an hour. I have a piece of paper with the case number and the billing rep's employee number. Guess I'll have to watch to see if that check ever arrives in the mail. Decent internet, but WOW's customer service is practically designed to cost you extra in either money or time/effort/frustration. Caveat emptor.

just exiting out of the Marine Corps after ten years I dealt with slow WifI in the Middle East and…read morewasn't able to get messages out in a timely manner.... but the commander ensured our messages were put through. this internet I just paid for is a joke. I got better connection to talk to my family across the globe in Syria than trying with this company. WOW... you let this Marine down.

On 8/22 I was told to come in and talk to the manager of the store. when I got there I waited for…read morehim to come back from lunch which was fine. However, when he did come back, there was also a lady who came in with him who was also a manager. She approached me asking what I needed and I told her that I was told to come up there to talk to a manager about working there. They guy then spoke to me and said he was going to put his food in the back and he'd be right back. The lady came back out and told me that he wouldn't be able to see me today in a rude nonchalant way. Asked for my name and email. She seemed as if she had an attitude with me. She didn't apologize for the inconvenience. She wasn't welcoming AT ALL! Her name is Jordan.

They honestly don't know what they are doing when it comes down to WiFi it's literally a controlled…read morescam they will have you pay add a card to auto and still get your name and phone number wrong where you won't be able to have your account asses then they don't answer the phone when you call I had returned my WiFi before the free trial the WiFi actually sucked had it for two days turned it back in guess what I had to turn it to ups then a month later they take my money 212 dollars when I don't have the equipment and they tell me to call 1-800 I've been on the phone from 8-2:30 still haven't resolved nothing worse place ever now I know why they got 2 stars y'all be careful after they take your money you won't get it back this place need to be shut down since everything is 1-800 let the have the store