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    WOW! Internet, TV and Phone

    1.3 (6 reviews)
    Open 8:30 am - 4:30 pm
    Updated over 3 months ago

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    9 years ago

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    T-Mobile

    T-Mobile

    (2 reviews)

    Staff was rude and pushy. Would not recommend visiting this location. Staff member demanded to know…read morewhy I wouldn't buy accessories and refused to take no for an answer. The overall experience felt confrontational, rushed, and unfriendly.

    Last week changed from verizon to tmobile. Was happy with the support we got from tmobile…read moreassistant BUT........... phone on sale for $99 NOT REALLY on sale, I will receive credit each month - - A CREDIT I HAD to get online and SIGN UP FOR which was not relayed to me. Phone call w/tmobile cust serv says I will be paying FULL bill this month and credit will start in 1-2 months. Every thing is 1-2 months - Are we not automated, have computers? Why does what is advertised in store as sale actually take 1-2 months? Currently I'm not pleased. Changed to tmobile as I was told good cust serv vs verizon. Beginning to wonder with my first experiences..... Oh yeah, wifes new iphone wouldn't work (wouldnt make phone calls). We were told that she probably activated the esim - well she would not know how to do that. Phone showed primary and secondary phone nr (both the same). When trying to fix per store it wiped out her plan. Had to go back to tmobile store - went local Phenix City - Mgr there took out the physical sim and got phone restarted with 'tech support' reinstating the plan. He said that with the Esim that a physical sim should be installed. So two different stores on 2 different set up pages????

    WOW! Internet, TV and Phone - telecommunications - Updated May 2026

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