T-Mobile

1.5 (2 reviews)

Mobile Phones, Telecommunications, Electronics

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T-Mobile - Mobile Phones Near Me - Auburn, Alabama

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Sarah N.

Elite 19

212

152

682

9 years ago

People were rude and seemed like they were unwilling to help. My friend made a phone payment and asked the store to provide a receipt for that and they acted like that was such an inconvenience and then acted like they wouldn't be able to do that for her. I mean, I don't work in a T-Mobile, but it seems pretty ridiculous that they wouldn't have her payment in their system and be able to provide her with something to help her out. Then to have an attitude on top of that? Come on, your in a customer service job. If you dont like helping people its time to do something else. read more

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John W.

9 years ago

Why is there no -10 starts. By far the WORST place for T-Mobile help. If a new user has this store as the first place to visit will curse T-mobile and leave the service as early as possible. They fraud people for the payment and offer racist remarks, have reported about them. They will offer you service if they feel doing so, or if you are a very close friend. Don't understand why they are still open!!. Hope T-Mobile gets to know about this and get them sued or arrested. read more

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More info about T-Mobile

1627 Opelika Road
22
Auburn, AL 36830
Directions
(334) 887-4277
Call Now
Visit Website
https://www.t-mobile.com

Payment methods

Does T-Mobile take credit cards?

Yes, T-Mobile takes credit cards.

Outdoor Amenities

Does T-Mobile have parking?

Yes, T-Mobile has parking options.

Other Amenities

Is T-Mobile wheelchair accessible?

Yes, T-Mobile is wheelchair accessible.

From the Business

Specialties

Visit the T-Mobile store in Auburn and discover America's largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 1627 Opelika Road 22 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

History

Established in 1994.

T-Mobile changed wireless for our customers. Un-carrier made us who we are and it has become synonymous with 100% customer commitment. We set out to change the game, and the results speak for themselves. When VoiceStream Wireless was purchased by Deutsche Telekom and became T-Mobile USA, we were just like the other guys. We knew in order to stand out, we'd have to make a big impact. Enter the Un-carrier and the beginning of the end of the wireless industry as you knew it. We do it for the customer. The Un-carrier's momentum has become a consumer revolution that sets T-Mobile completely apart from the competition--with business results to match. T-Mobile¬†ONE abolished data limits forever. We simplified pricing and introduced a single plan that includes unlimited data, talk, and text. We set out to relieve our customers' pain points and ended up creating a wireless revolution. Join us and be part of the Un-carrier movement.

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WOW! Internet, TV and Phone

(5 reviews)

just exiting out of the Marine Corps after ten years I dealt with slow WifI in the Middle East and…read morewasn't able to get messages out in a timely manner.... but the commander ensured our messages were put through. this internet I just paid for is a joke. I got better connection to talk to my family across the globe in Syria than trying with this company. WOW... you let this Marine down.

The woman by the name of Stephanie P. that unfortunately had to write a blood of her experience is…read more100% accurate with everything she said. My and wife are still going through this bs with this company. They are absolutely trash and need to be sued or ended as a company. I've never seen such a scam, especially as they've monopolized several apartment complexes in my area. And how they're offices aren't still open should be completely illegal considering Governor Ivey, and the entire country for that matter, is trying to get people back to their offices because there's no reason to have them closed anymore. The company is absolute trash. You've been warned. Don't deal with them. Spread the word!

T-Mobile

(2 reviews)

Staff was rude and pushy. Would not recommend visiting this location. Staff member demanded to know…read morewhy I wouldn't buy accessories and refused to take no for an answer. The overall experience felt confrontational, rushed, and unfriendly.

Last week changed from verizon to tmobile. Was happy with the support we got from tmobile…read moreassistant BUT........... phone on sale for $99 NOT REALLY on sale, I will receive credit each month - - A CREDIT I HAD to get online and SIGN UP FOR which was not relayed to me. Phone call w/tmobile cust serv says I will be paying FULL bill this month and credit will start in 1-2 months. Every thing is 1-2 months - Are we not automated, have computers? Why does what is advertised in store as sale actually take 1-2 months? Currently I'm not pleased. Changed to tmobile as I was told good cust serv vs verizon. Beginning to wonder with my first experiences..... Oh yeah, wifes new iphone wouldn't work (wouldnt make phone calls). We were told that she probably activated the esim - well she would not know how to do that. Phone showed primary and secondary phone nr (both the same). When trying to fix per store it wiped out her plan. Had to go back to tmobile store - went local Phenix City - Mgr there took out the physical sim and got phone restarted with 'tech support' reinstating the plan. He said that with the Esim that a physical sim should be installed. So two different stores on 2 different set up pages????

Orbit Installs

(1 review)

Provided and installed a Starlink internet connection and a mesh WiFi system…read more Quick professional installation and system works flawlessly. Highly recommend Orbit Installs!

From the owner: Orbit Installs provides professional installation services for STARLINK and more! With over 16…read moreyears experience, you are getting the best! Call today to schedule 866-791-9434

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1 review that is not currently recommended

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Han K.

7 years ago

They are not responsible for promise

T-Mobile - mobilephones - Updated October 2026

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We needed to ship some items from a cabin on Lake Martin out to Seattle. The team at PakMail was…read moresuper responsive- answered all our questions, gave us a quote that was better than anything else we priced. But- most important- the SERVICE was AWESOME! Items were picked up, packed with care and arrived in perfect condition. I would HIGHLY recommend Johnny Kincey and his team and we will use them again if we ever need to ship anything cross country.

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