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    Specialties Automotive Group

    3.8 (32 reviews)
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    Services - Specialties Automotive Group

    Auto diagnosis or inspection

    Auto maintenance

    Auto repairs

    4 More Services

    Auto steering and suspension repair

    Auto transmission repair

    Routine automotive maintenance

    Transmission leak inspection

    Specialties Automotive Group Photos

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    Recommended Reviews - Specialties Automotive Group

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    CC P.

    I am so disappointed that this place is exactly what you would expect from a "used car" dealer. We recently purchased a car while on a road trip and was told by "Boyd" that the spare key would be mailed to our home. One month later, I called inquiring about the keys and I was told "sorry, there are no keys." Followed with a text telling me that Boyd doesn't remember the conversation and would never say that. Also, they would not take responsibility because they don't make a lot of money on consigned cars? Okay....so I'm just a customer making up a conversation that was had? And now you're not going to fix the situation because the car was "consigned" and you would lose money? I don't know what planet this would be considered customer service. I'm not trying to get something that wasn't promised. Save your time and energy and do not buy a car from here. Just go to a legitimate business that will actually take care of you and make sure you are a satisfied customer.

    I purchased my 2016 Mercedes Benz from this dealership back in August of 2020. The experience I had working with Boyd was great and I loved the car I had purchased. Well a year and a half later a guy name Jared Thompson contacts me stating that he needed to retrieve my car because my finance company sent them a "notice of demand" letter because they failed to provide my valid DL with my paperwork. When I purchased the car I had just moved from California and I only had my CA identification card (which they accepted) and I was able to still drive off with the car. Boyd told me to get my temporary UT Drivers License asap which I did about a week or two later and provided him a copy of it. Well I guess they never submitted that to my finance company because a year later when I hit a financial hardship with my finance company I had filed a temporary "loan modification" request with my finance company as they were more than willing to help me out being that I was on temporary disability. I guess by me submitting this modification request it brought up the paperwork that the dealership submitted when I purchased the car back in Aug 2020 and they noticed that they did not provide my UT drivers license. So because of that the finance company automatically assumed it was ID fraud and demanded that the dealership pay my car off or (buy my car back) and completely undid the loan because of improper paperwork. Fast forward to Jan 18 2022 Jared contacted me stating that they had to cut a check to my finance company and pay the car off and now they owned my vehicle again. Mind you NO ONE from the dealership contacted me to say hey we received this letter etc etc do you have a your UT DL so we can provide this to the finance company as they are wanting us to pay off the loan because of some paperwork error on our behalf ... instead they cut the check out to the finance company and came after me for the car stating that they wanted to work with me and help me get financed with a different bank or else they would need to have the car repoed. I have NEVER in my life had anything like this happen to me so when I called to clarify with my finance company as to what was going on they pretty much said it was a "bad deal" with the dealership because of the ID they submitted and I needed to contact them for more info as the dealership already sent a check to pay the loan off. Well when I contacted Jared he seemed nice at first wanting to see when he can come pick up the car or when I can drop it off... I BS him and said I was not home as I was needing more time to find out legally what rights I had since this whole situation didn't seem right and had nothing to do with me. He continued to act sympathetic to me being put in such a situation and said I would be reimbursed for ALL the payment I have made while I had this car and he would help me get financed for another car if not the same car I already had. Well after telling him I was not home he texts me 5 min later saying he was outside of my apartments and sees the car under the carport? So I go downstairs and he continues to act like he is sympathetic to the whole situation and says he needs the keys for the car which I foolishly surrendered as I did not want a repo truck taking the car out of my apartment complex. Let me tell you once this guy got the car he became very nasty and unprofessional as I had more questions to ask once I received my reimbursement which was nothing close to what I was expecting. Instead of simply taking accountability for their mistake he decided to try and belittle me and my financial situation I was in! I will NEVER recommend this place to anyone who treats their customers like this! Read the screenshots of the text between myself and Jared from the last pic (which is the beginning of the text) to the first one which is the end of our text. Idk why it posted the texts backwards.

    2010 C300 Benz!!!

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    7 months ago

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    6 years ago

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    4 years ago

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    7 years ago

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    5 years ago

    Buying a first car was much less stressful and a lot more fun with these guys, the people are super nice and the process is quick and easy.

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    7 years ago

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    13 years ago

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    7 years ago

    Jared's guys are great. Helpful and quick. They take great care of their customers. One of the best around.

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    Ask the Community - Specialties Automotive Group

    Review Highlights - Specialties Automotive Group

    We worked with Boyd he showed us the car and we came back to test drive it the next day.

    Mentioned in 8 reviews

    Read more highlights

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    Red Rock Auto Repair

    Red Rock Auto Repair

    (127 reviews)

    City of South Salt Lake

    It is always scary when your car stops working the way its supposed to and at least for me the…read morescariest part is not knowing if its going to be $50 or $5000 to fix whatever is wrong. This was the first repair that was needed outside of my warranty and outside of VW. These guys were honest and straightforward about what was wrong and the cost and the recommendations they provided. They were responsive and communicated to me about the timeline in which it would be completed, when the part was delayed a day, they made sure I knew and I never had to call them for an update. Stress of a broken down car was as minimal as it could be and I will definitely return as the need arises. Thanks so much!!!

    This is one of the first negative reviews I've ever written for a business, and I'm doing so after…read moremuch careful consideration because although I feel truly wronged, I dont want to make trouble for anyone. That said, having just made the first of many credit card payments for work I never would have had done given the full scope of what my vehicle needed, I feel compelled to prevent this from happening to anyone else. While the actual work done here seems fairly competent, the diagnostic process seems about as accurate as playing darts blindfolded. I brought my car in because it was creaking misfiring, and the check engine light was on. I told them that I believed my engine mounts were worn out and that I also needed a diagnoses for the misfiring. They told me that the cause for the misfiring was likely that my spark plugs and ignition coils were worn out, because that usually happens around 100k miles and my vehicle was past that. I agreed to have them replaced along with new engine mounts, to the tune of $2,600. I was told that after this my vehicle would be like a totally different car. The very next day, my car misfired again and the check engine light came back on. When I brought it back, they informed me that they don't have any way of knowing this fo sure, but I probably actually had a blown head gasket. I brought my car to a different mechanic shop who did a full and complete diagnostic from bumper to bumper and took photos of everything wrong with the car- from a blown head gasket to a leaking transmission to almost completely worn wheel bushings and a host of other problems totaling over $8,200 in addition to the $2,600 I had already paid at Red Rock Auto. Had I known this in the first place, I never would have paid $2,600 on a doomed old van that needed almost $11,000 in work done. I had to buy a new van and that $2,600 would have really helped with the down payment. I'm tempted to say that I feel duped, but I don't think there was any malice or fraud going on- just general laziness or incompetence in the diagnostic process that very negatively affected me.

    Cole's Auto Repair & Service - Front Office

    Cole's Auto Repair & Service

    (3 reviews)

    I have had a few experiences with Cole's now and it is safe to say that they have earned a five…read morestar review from me. At first it was difficult to get on their schedule (which I believe is a good sign for an auto repair specialist). Recently I had been to a local mechanic who did not put the correct oil in my Jeep Grand Cherokee. After driving a couple thousand miles, I decided to get on the schedule at Cole's to have them look things over and change the oil again. Also, I had an annoying check engine light that would come on and then go off right before I was able to get in to have it checked. This time the light was still on at the time of my appointment. I dropped my car off when they first opened at 9:30 am. I heard from them again around lunch time after they were able to run the diagnostics and change the oil. One thing I love about Cole's is they will send you a text with a link to a report. The report includes their necessary and recommended services based on the diagnostics and it includes relevant pictures so you can see for yourself what is being discussed. They found my check engine issue and my car was ready to pick up the same day. A couple months down the road, they sent me a follow up text reminding me of some of the recommendations that I didn't have done before. I had them replace my rear suspension which was noticeably warn while driving. Again, I was in and out the same day. With each visit I have felt their pricing to be more than fair and did not feel pressured to do anything they recommended. On my way out I was explained their warranty which I thought was nice, but hoped I wouldn't need it. The next day I started hearing some noises in the rear suspension that were not there before they worked on it. I called and got back on the schedule. They could not replicate the sound I was hearing at first so I went back in and went on a drive with Brandon. A few yards outside of their parking lot the sound came back and Brandon agreed it was not right. They ordered a new replacement strut for me, got me back in a day or two later and fixed the sound under warranty for me. I don't know of any other auto repair place in town that offers that kind of service and peace of mind. I will be back for sure and I will not hesitate to recommend Cole's to my friends and family.

    I met Cole as a friend of a friend so when it was time to do a major maintenance on my car I…read morefigured I would give him my business. I was blown away by the actual service. After giving them the long list of things I wanted done they gave the car a full inspection before starting any service. They emailed me a breakdown of everything that needed to be done with pictures and explanations on why. After the work began they didn't quite have it finished by the end of the day as they had estimated. I wasn't surprised considering they were changing the timing belt, flushing all fluids, doing a tune up, plus some other stuff. It was a ton of work. They ended up staying late and extra hour and a half to finish the car that night. Sadly, I was unable to pick it up that late and had to wait until the next day anyway. The cost is right in line with what I expected. But I don't want cheap, if it's cheap they're taking shortcuts or trying to scam you. I also don't want to pay a premium. I think Cole's has hit the right balance. I'm very impressed with the overall service and will be going back.

    The Garage

    The Garage

    (19 reviews)

    they have no idea what they're doing if it's an modified vehicle…read more A little backstory, my truck blew last year around july. i'm heavily knowledgeable when it comes to anything mechanical. i rebuilt the truck from the ground up, with modified high horsepower parts. It hasn't ran at all since then, obviously because i've been rebuilding it. tried starting it, and it was throwing electrical codes, and it's a crank no start. at this point im just looking for a second opinion. so we towed my truck to this place to get it looked at, ONLY needed the electrical stuff checked. before the truck got there, i called them, expecting them to ask a few questions atleast, but all they asked was the model of the truck and what was wrong. day or so goes by, i call for an update and they say they would've rejected me if they knew what was done to the truck, (but they didn't ask any questions??) and that they had no idea what they're looking at. the owner was a nice guy, good attitude, but the mechanic who was looking at my truck? terrible attitude. questioning me, and testing my knowledge on MY OWN TRUCK. considering i took the entire motor apart and put it back together with my own bare hands, im pretty sure i know what im talking about. moral of the story, if you have a modified vehicle or anything aftermarket at that, do not go here.

    I came into the garage. I put a sensor into my GTI. Had them try to figure out what was wrong with…read moreit. All they did is reset the computer and charge me $200 they did nothing to fix it. Bad review.

    Specialties Automotive Group - autorepair - Updated May 2026

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