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    BMW of Murray

    3.0 (172 reviews)
    Open 9:00 am - 7:00 pm
    Updated 1 month ago

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    actual prices at other dealers

    I want to share some feedback on my recent experience with the parts department at BMW of Murrray. Before I begin, let me tell you a little about myself, I have owned over 30 BMW's in my life and have purchased 2 BMW's from your dealership, one as recently as 2 weeks ago a brand new 2025 X5. Today I went to your dealership to buy brakes for my 2020 330 (purchased from your dealership). I am very knowledgeable on BMW parts etc and knew what the pricing should be. MRSP for the brakes is $163.15 at every BMW dealership I checked with and the actual sales prices vary from $97 to $115. I can share documentation on these prices. I came to your dealership today to buy the brakes and was quoted around $239 and was told that was list price. Of course I was very surprised and questioned the parts person on this price and he defended it even after I shared proof of the actual prices I have seen. I asked to speak with a manager but he said none was available. He went in the back and he came back out and I said you know what I will just order them from another dealership at the much lower price and he then went on to say that he could sell them "at list price of $163.15". I was obviously confused on why he called that list price when he previously said $239 was the list price. One other comment that part's person did say, he didn't understand why I was so upset since he gave me a good price. He didn't give me a good price, he gave me the price of MSRP after I complained about the inflated price. Had I not been a knowledgeable shopper I would have been taken advantage of. After much back and forth I bought the brakes as I needed to do them today, however I still need to question why you are selling parts above BMW's MSRP. I had a similar experience a week ago when I wanted to buy roof racks for the X5. Your price was in the neighborhood of $500 and i had them shipped from my previous dealership in Dallas for around $350. I would appreciate you personally giving me a call to discuss my experience with the parts department and why you are selling parts for above MSRP compared to every other dealership I check with. I did speak with Kirk in Sales as he approached me to find out what the issue was. I shared my frustration that I just experienced with parts. I did tell Kirk the very positive experience I had buying my X5 from Joe 2 weeks ago however parts is a much different experience. I am looking forward to speaking with you on Monday. I can be reached on 908-447-9608.

    This is the crack in the tire... no scuff nothing. Bs...and Shame on them.
    Amie A.

    I bought a brand new off the showroom floor M4 competition convertible... over 100k the first day windshield broke all the way across... not even a star in it. Second week one of my tires 900 miles on it cracked... they would not replace it. Made us buy another one... I didn't hit anything it was brand new .... They just blame you, worst experience ever with a car..... I won't ever deal with BMW after this . Also note I am a single woman.... Won't feel comfortable ever with them again.

    The car I test drove

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    4 months ago

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    9 months ago

    I've been to this location 2xs and they were all friendly, cost was decent, and service was quick. The whole experience was great!

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    1 year ago

    Over charged unethical sevice work over a 1000 percent i got the work done. 7k less the bmw of Murray

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    Rc Automotive - My Mercedes Benz G55 AMG Wow!!!

    Rc Automotive

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    I was new to the area, needed an AWD for the canyons, got ripped off by Barry Nolan, and Chris's…read moreteam. Car looked good, test drove it, signed, and came back for pick up by Uber, it was thrashed, totally different. Had multiple lights on the dash, gas completely on empty, no oil, rear passenger tire gash with leak, and engine light on... I refused to take the car. Argued with Barry, he said "he'd make it right", never did. Dealership refused to cancel the sale. I got 2 mechanic reports, both said $10,000 in immediate repairs needed, do not drive the car, if I do, it will turn into $30,000 worth of repairs. Learned car was sold 4 times at the 100,000 mile mark. I returned the car via the credit union and the dealership refused to pay off the credit union! They profited twice on the car! Now I am being sued for the sales contract. I see over 30+ reviews on google this has happened to others. It's Auto Fraud, they camouflage the condition of the car by deleting the codes temporarily to get you to sign. They lie that they inspect, service, and maintain the vehicle, at their Service Center. You meet the team and they all lie together. Join my defense against these crooked thieves! Text this google number to help (801) 436-7747.

    These guys were super dishonest. We agreed to a price on Friday afternoon on a new Jeep that had…read morebeen taken in on trade in. I agreed to their asking, listed price on KSL. No haggling or anything. They said they just needed to run it through their service dept to make sure everything checked out since it was new on the lot and we could finalize the sale as soon as it came back. Well, it came out clean and I came back to finish the purchase right away and they had raised the price on me $2k!! no apologies, no meet in the middle, just that the owner decided over the weekend he could get more money for the Jeep and so he didn't honor our agreement. He even admitted that. Classic Used car salesman crap. Greedy and dishonest. Barry the salesman there is the only good thing about this establishment, everything esle, esp the owner and manager Chris, is not worth it.

    Parkline Motors

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    City of South Salt Lake

    I'm sure everyone reading this has had a bad experience at a car dealership at some point in their…read morelife. Well, let me save you the stress and worry, this is not one of those types of dealerships! Starting my experience with sales, Ethan Haycock, who from start to finish was on my side and totally transparent throughout the entire process! He fought to get me the best interest rate and worked with an amazing woman by the name of Brittany Given, and the man....Chris Fairclough the salesmanager, who also swung for the fences to get me the best APR! From there, I went to work with Steve Martinez, the finance director, who continued the experience of transparency and willingness to build my own custom coverage that fit my needs! After that, I had the awesome pleasure of meeting Johana Cano, who helped me get familiar with all of the and outs on the Subaru touch screen platform and all the benefits of the vehicle. She is patient, knowledgeable, kind and very thorough in explaining everything you need to know about your new vehicle! Finally, Carlos Andrade, and his service team...Issac, Bri, Ivan, Alex, Jerry, Brittany, Ethan, and Rachel are not only super helpful and personable...but they GENUINELY want your experience to be the absolute best! At the end of the day being in sales, I understand that margin is a part of sales....and I want them to make their portion, even though they don't make commission! The difference is with this dealership actually shows you that they are in your corner, every step of the wave of the process!

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    Immaculate Auto Repair & Service - Come in mention this ad and get additional 10% discount.

    Immaculate Auto Repair & Service

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    I did yelp projects and just started to reach out to everyone. Immaculate Used Cars replied so…read morequickly. A couple of places were replying as well, but these guys seemed to respond better. They are very honest and I didnt feel like I was going to get scammed. I was a little nervous walking up to a used car dealership. But everything went great. I even threw the invoice into chatgpt to make sure the pricing was well. The other amazing thing was, I bought front break pads from the Mercedes dealership and I asked them if they could use those and change them since I couldnt return it back. They said yes! This is unheard of. Most service companies make money off of parts. But these guys were great. The dealership was clean and everyone was nice. I do most of the work myself because I want to avoid people scamming me. I have already told 4 people about this and plan on posting about it on instagram to let everyone know. Companies need to know if you dont scam people and work with them they will get more business. But companies are trying to get as much from customoers. Thank you KC you were the best! I will reach out for sure. Thank you for communicating so well and being available and very responsive. Work done: Replaced rear brake pads (new pads provided by the shop) Replaced rear brake rotors (new rotors provided by the shop) Installed a rear brake pad wear sensor Installed front brake pads that YOU already bought Rotate & balance tires Free multi-point inspection

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    BMW of Murray - car_dealers - Updated May 2026

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