They sell you cars with temporary fixes, and then they wash their hands of the whole thing!read more

I recently purchased a Jeep Grand Cherokee from CU Auto Sales and couldn't be happier with both the…read morevehicle and the experience. Jeep was also doggo approved. :) Sean was fantastic to work with--friendly, responsive, and completely transparent throughout the entire process. He explained everything clearly, kept things moving efficiently, and made the whole transaction easy and stress-free. Highly recommend Sean and CU Auto Sales if you're in the market for a great vehicle and honest service.

Just bought a subaru. They had great customer service and were really efficient with the paperwork…read moreand registration. Next time I buy a car I will for sure check this lot first!

Honest and fair car dealers. We bought my boyfriend's car from Ahmed and got a steal! They include…read morethe taxes in the price they tell you and for a little more they do all your registration and are happy to help you find a good insurance policy. There is a whole network of these guys working together to help with all aspects of the car buying process and on through to ownership with detailing, repairs, etc., and if you have questions for anything with maintenance beyond the purchase of your car, call Ahmed or Atheer and they will get you in contact with a low-cost repairman! 6 months after purchasing his car, my boyfriend's window was stuck, and we called Ahmed and he got us connected with a guy who fixed it for next to nothing since we bought the car from his friend. It's definitely nowhere near being a big fancy car lot, but if you want a reliable car for a low price tag, from honest guys, come here!

a minute ago Our car…read moreexperience started off good but went down hill after deciding to purchase the used car. They told us they would mark it down for us but the price was jacked up incorrectly so our deal was just the price that was listed on the internet to begin with. When getting the keys one was missing the electronic key fob. How the hell do u use an electronic start without it. Only one fob is an issue. My husband went down to get another one and they charged us a whopping $336 for it. This is just crappy customer service . This is our 3rd Nissan with Tim Dahle and our last. Anyone who has a brain please take heed!!! Should have went to Ken Garff. Spoke to Matthew and he is seeking about partial refund on fob. Do love the car so increased rating.

I bought a car through them it was an ok experience but there service department is the worst I…read morehave ever worked with I took it in for two separate issues they did not diagnose any of them correctly and charged me 304.00 for absolutely nothing and was very rude and talked over me and didn't care about what I had to say or what I have already tested they wanted 3900 dollars to fix to issues and it was not the problem at all good luck if you need there service .it would not let me do zero stars or I would have

This is the only place I've ever been treated fairly and also helped out with for vehicles where I…read morefelt like family. Ameer was my salesman and I would recommend anyone to go see this guy. Super chill, cared about my deal, and I made a friend out of buying a car. I will come back for sure. Side note: Gabriel the finance person is 10/10.

*BUYER BEWARE* I…read moreflew in from Pennsylvania to buy a 2024 X3 from BMW of Murray. Before I committed to travel, my sales person, Rony Exantus, assured me the windshield had no chip damage. After the paperwork was signed, I found two splintering chips. Rony's response on the spot was, "there's nothing we can do about that." A second BMW dealership disagreed, confirming the damage is severe enough to require a full windshield replacement, likely $1,000-$2,500+ once camera and sensor calibration is factored in, and that it's unlikely the car will pass Pennsylvania state inspection as is. In the weeks since, the splinters have continued to spread from ordinary driving, worsening with time. When I initially called to get this resolved, I was routed back to Rony. He now claimed the damage was minor, a stark reversal from telling me before I flew out that there was none at all. On June 18, I emailed Kirk Nuno, the GM, and laid out exactly what had happened. He didn't respond. The inquiry was passed instead to Shane Romano, the sales manager, who replied the next day. In writing, Shane told me the dealership holds itself "to higher standards" on out-of-state deals and said he was "happy to work something out" once I sent photos. I sent them that same day. He went silent the moment he had them. Getting any further response took two rounds of escalation to BMW corporate, repeated texts to the person at BMW Murray who was working on my vehicle registration, and a public review; the first corporate contact alone did nothing. Four weeks to the day after I sent those photos, Kirk Nuno finally called. It wasn't the dealership choosing to make this right, it was the dealership responding to pressure it could no longer ignore. What he said on that call directly contradicted what his own sales manager had put in writing weeks earlier: "We've heard your review, we've heard your messages to BMW corporate, and the decision we've come to as a management team is that we are not going to help you with your windshield." He pointed out that the car was used, seeming to suggest this was damage I should have expected from a vehicle they sold. When I asked whether he thought this was an acceptable way to treat a customer, he didn't answer. Instead, he said, "we can continue to keep talking in circles or we can end the call." That statement sums up my experience with this dealership from the moment I drove off the lot. I did my due diligence as an out-of-state buyer: flew in, inspected the car, documented the damage immediately, and escalated through every proper channel available, including BMW corporate itself. In writing, this dealership acknowledged fault and promised to make it right. A month later, on the phone, I was told the direct opposite. Avoid an out-of-state purchase with this dealership at all costs. If you are considering one anyway, document the car's condition yourself before you sign, and get every promise in writing. Spoken words, written commitments, and apologies won't be honored once the deal is done. This dealership was given a month and every opportunity to keep its word. It chose not to.

Greetings from Spokane, WA! On 28 Feb 2018, I had the pleasure of purchasing a 1971 Super Beetle…read morefrom RC Automotive. I found the car on CarGurus around the end of January 2018, phoned the dealership, and was introduced to my new best friend Nate. After a few back and forth texts, more photos, questions about the car, and calls for close to a month, I told Nate I was interested in purchasing the Beetle; and that I was flying down to Salt Lake to pick it up and drive it back to Spokane. I flew into SLC, Nate personally picked me up from the airport, and drove me back to the dealership to meet my new Bug. The gentleman who detailed the car, made it look like it had just rolled off of the assembly line in 1971. After a test drive, I signed some paperwork, paid cash for the car, and drove off into the sunset...or so I thought I would. I had planned on driving back to Spokane early the next morning, but the Bug wouldn't start. I contacted Nate and got the Bug towed back to the dealership. The Service Manager, Chris, allowed me to occupy an unused service bay, and Nate spent the next few hours going above and beyond to help me get back on the road. There are a few morals associated with my experience. If you want to by a car in Salt Lake, look for Nate (wherever he may be); if he happens to have the day off, ask for Barry. RC Automotive is a BUSINESS. Utilities and associates have to be paid (it's the American way!). Respectfully, if you haven't purchased the vehicle outright, and someone else makes a better offer, don't expect to have priority "dibs" on said vehicle; whether you're flying in or happen to be a local. Also, it's a buyer's responsibility to research the vehicle and dealership before purchasing the vehicle. Ask the right questions. If you don't get the answers you want, it's your right to go somewhere else. Nate, I can't thank you enough. Barry, stay gold. Chris, I died laughing (inside) when you told me you wouldn't drive back to Spokane in that car. Thanks Jazmine, for all the paperwork filed and sent out in a timely manner. And another big thank you to everyone in the service department, and the young man who made my new '71 Beetle look brand new.

I was new to the area, needed an AWD for the canyons, got ripped off by Barry Nolan, and Chris's…read moreteam. Car looked good, test drove it, signed, and came back for pick up by Uber, it was thrashed, totally different. Had multiple lights on the dash, gas completely on empty, no oil, rear passenger tire gash with leak, and engine light on... I refused to take the car. Argued with Barry, he said "he'd make it right", never did. Dealership refused to cancel the sale. I got 2 mechanic reports, both said $10,000 in immediate repairs needed, do not drive the car, if I do, it will turn into $30,000 worth of repairs. Learned car was sold 4 times at the 100,000 mile mark. I returned the car via the credit union and the dealership refused to pay off the credit union! They profited twice on the car! Now I am being sued for the sales contract. I see over 30+ reviews on google this has happened to others. It's Auto Fraud, they camouflage the condition of the car by deleting the codes temporarily to get you to sign. They lie that they inspect, service, and maintain the vehicle, at their Service Center. You meet the team and they all lie together. Join my defense against these crooked thieves! Text this google number to help (801) 436-7747.

I've bought a lot of cars over the years, and Aysar and Gabby at Tim Dahle Mazda were outstanding…read more Aysar went above and beyond to hunt down the exact Miata I wanted, a Soul Red RF Club with a manual transmission. It wasn't an easy car to find, but he made it happen. He also got me an incredible deal, even better than the internet pricing I found. There were no games, just great communication, honesty, and a genuine desire to earn my business. His follow up after the sale has been just as impressive. He checks in, answers questions quickly, and truly cares that I'm happy with my purchase. That level of customer service is rare. Gabby was wonderful as well. She was patient, friendly, and made me feel genuinely welcome from the moment I walked in. She made all the paperwork easy and stress free, and she was a pleasure to work with. If you're looking for a Mazda, ask for Aysar and Gabby. They earned my business and my trust. I absolutely love my new Miata, and I'll be recommending them to my friends and family.

Horrible customer service these people have! They don't actually call you back they give you the…read morerun around it's extremely frustrating they will not help you for shit I have called and called trying to get help from someone! Do not buy from this dealer!

Long story short they have several ads on this specific vehicle, different pricing, different…read moremileage and physically another price and mileage as well!!!!! People involved salesman Antonio, Manager Reggie neither one making it right or actually willing to negotiate claiming there's no room to drop price yet they updated the ad with a new price drop! Definitely a sketchy way to go about things. Overall, maybe I should've researched a bit more bout this dealership but what's done is done! To others just watch out & be real careful when working with them! Here's a few photos, I got more of the text and pics but just so yall get an idea.

Painfully bad experience. This dealership specializes in salvage title cars. They contract with…read morebuilders that do a subpar job of fixing cars, and then sell them. First of all, salvage title should be disclosed in the listing to save people the effort. Communication was incredibly bad. Couldn't answer simple questions, who I was talking to would change mid question. Wouldn't allow a pre-purchase inspection without me signing a doc that gave the dealership, not me, discretion on whether the deposit was returned. I did not move forward.

Had an amazing experience with Ronnie purchasing a immaculate 2015 Ford Explorer. Not your ordinary…read morecar dealership. Really went above and beyond for us. They were super friendly and down to earth. Overall an amazing experience and we will definitely be using them for purchases in the future. Highly highly recommend if you want to be treated like you really matter.

After my prior car buying experience was not the best at a Utah dealership (a three-letter acronym…read morethat will not be named), I was going in jaded and very guarded. I started the search process thru Cars.com found a couple cars I was interested in and reached out to the respective sales reps. Shelby reached out promptly to ask a few questions and set up an appointment. I met Shelby at the dealership where she asked a few more detailed questions and listened intently before I took a test drive. I liked the car, but there was another on the lot that I had marked to test drive. Shelby asked if I had seen that it had been a minor accident, which I had missed during my review of the online details. She suggested a few other options, but they didn't fit what I was looking for. I explained I had another car I was test driving that day, with more in days coming. Near the end of this visit the sales manager, Ray, introduced himself and offered his help if there was something that I needed and Shelby was unavailable. During the week Shelby reached out to see how test driving was going. She was inquisitive and offering her expertise without any high-pressure sales technique. Not once did I hear anything like "I have another interested party." or "This price is special and won't last." to encourage a hastied decision. After testing driving the other vehicles, I reached out to Shelby to check if the car I liked was still available, and if so that I would like to move forward with the purchase. To ensure reliability and condition of what I was about to purchase, I asked that they allow me to do a pre-purchase inspection at an independent service shop - which was no issue. While we waited for the final documentation prep Shelby mentioned snacks, beverages, and food they had available then escorted me to their STI Cafe where they have fresh-made sandwiches and baked goods, fruit cups, yogurt, along with an assortment of candy. During midday hours you can get a full lunch. Much to my surprise this was complements when purchasing a car. It'd be a lie to say I wasn't very suspicious - again, based on my prior experience at another dealer. The seating area was bright and clean with a few semi-private nooks with tables, open high and low seating areas, plus a kids play area with a car to examine and a mini drag race ramp. The wait was a little bit long and Shelby checked in with me a few times during. None of it felt phony or fake, just surprising in a good way. When everything was ready I met with John in finance to complete the transaction. He confirmed all necessary details then an assortment of warranty and maintenance packages were offered with suggestions and no real pressure. Descriptions of differences between various offerings and how that changes out-of-pocket expenses in the event. No pressure, but rather a discussion. While car buying is always a little stressful, I didn't feel like I was pressured from Shelby or anyone I worked with to buy this or add that. As a female, I did my research and let Shelby know what I was interested in and she listened. She talked with me and not at or down to me. I wouldn't hesitate to work with Shelby again strictly for how she handled every interaction. If you're in the market to buy a car, I would suggest Mark Miller Midtown Subaru. Ask for Shelby.

I brought my Subaru Forester to Mark Miller Subaru Midtown for their Beat the Heat A/C special…read morebecause my air conditioning was working intermittently. They found the refrigerant was low, recharged the system, checked for leaks, replaced two O-rings, and sent me on my way. Unfortunately, after the repair, the A/C would only stay cold for about 15-20 minutes before blowing warm air again. I brought it back six days later, and they determined that the A/C compressor was failing after it heated up. Because this required another diagnosis, there was initially going to be a $120 diagnostic fee. I explained that I felt this was related to the original issue I had brought the vehicle in for, and Brad Schatz took the time to listen to my concerns. He agreed to waive the second diagnostic fee, which I thought was a fair resolution. No one likes having unexpected car problems, but what stood out to me was how Brad handled the situation. He treated me respectfully, listened to my concerns, and worked with me to make things right. That's the kind of customer service that earns my trust, and it's why I'm happy to leave a five-star review.

Immaculate Auto Repair & Service is the absolute best place to have your vehicle repaired or…read moreserviced in the Greater Salt Lake City region! They are extremely communicative, timely, honest, and their prices cannot be beaten. After getting my oil changed and alignment at another competing shop, I was told my cabin air filter, right CV axle, and battery, with 76% CCA remaining, needed to be replaced. I called four shops to get quotes for replacing the right CV axle. All of them came in within about 10-20% of each other, except Immaculate. I spoke with Bill at Immaculate, and he quickly provided an exact quote for the right CV axle, which came in at 60% lower than the quoted price from the other shops. He also advised me not to replace the battery, but to get it checked closer to winter. After shopping around, I called Bill back to get a quote using OEM parts, and he happily provided it. This all occurred on Friday, July 3rd, between 2:30 and 4:00 p.m. He also told me he could get my car scheduled for Tuesday. I thought it over the weekend and called Bill on Monday to schedule it for Wednesday. When I brought the car in, I asked them to check and quote several other items in addition to replacing the right CV axle, including two windshield wipers, two tires with mounting, balancing, and rotation, the engine air filter, cabin air filter, and a transmission drain and fill. I made several calls to Bill regarding different tire brands, tire warranties, and other options, and he happily helped every time. He always provided accurate quotes, and if he didn't have an answer, he would find out and call me back. Everything was completed the same day, and Bill brought the total price down to less than the cost of just replacing the CV axle at three other shops. I also had the chance to interact with KC, who happily answered my calls and questions when Bill wasn't available and even performed the tire rotation himself. As someone who grew up in the car business, I've never had a better experience with a service center than this. The combination of honesty, communication, service, pricing, and workmanship is outstanding. I would recommend Immaculate to anybody, including friends and family, without hesitation. I'm also posting this review six weeks later to say that not a single thing has been wrong with my vehicle. It drives like a dream. Thank you to Bill, KC, and the entire Immaculate team for such an exceptional experience. You've earned my business for years to come!

Excellent communication!I Of course I appreciate quality work, but number one for me is…read morecommunication on course of action and estimated duration.