Update. Leo was nothing but a liar who tried to improve his appearance through superficial support…read more The car supposedly had one owner, and Leo told me that's based on the information they had, but the title clearly shows 3 owners. The next big lie was that they acquired the car in May 2023, when on the title it shows they acquired it and transferred the title on 06/22. Idk why I didn't look into the title sooner. Leo knew exactly what was wrong with this car and sold it to me without disclosing the information. I knew it was a mechanic's special, but he told me that the mechanic hadn't looked at it yet because they just got it. Not so, they had it almost an entire year before selling it to me. Liars, cheaters, scammers, and a bunch of low lives.

Bought a vw Rabbit from them and the first day driving it I realized the battery was only good for…read moreabout one start, so I had to replace that. I was sold the car as is, I was told it ran and drove fine, two Weeks after buying it the transmission went out. I stopped buy there shop to see if they could take the car back or help me fix it, but in short they basically said it's my problem not there's that they sold me a LEMON. -Would Not Recommend!

They did a great job on a PPI (pre-purchase inspection). We didn't buy that vehicle because they…read morefound so many problems with it. Brought a 2nd car in to them for the PPI. Didn't find any major issues, just scheduled maintenance. We bought that car. The next day the check engine light came on. We went back and there was an issue that was missed because the previous owner cleared the codes (or had someone else do it). They made the repair in 15 minutes free of charge because they missed it. Great guys! Very helpful!

They seem really knowledgeable and educated. I don't live in town, but if I did this is the one I'd…read morebe loyal to. Also, was able to get advice for my car at home! 10/10 would recommend

Jeremy Freeman of freeman motorsports, also Performance Diesel is a thief and a liar. before you…read morepay him he will take your calls answer your texts any time of day. after he get your money he dodges your calls, blocks your number, and tries to hide from you. he talks the talk of doing only Cummins engines for 15+ year but really he's just been ripping people off for 15 year. he got $17500 from me three months ago and s hasn't sent me what I paid for. do not trust him.

I trust Freeman Auto implicitly. Their ownership has come through for me time and time again. When…read moreI have had questions, they are patient, and will walk me through each step of the process until I completely understand. They are friendly and helpful. Whether you need to purchase a new vehicle, or get the best price for your old one, Freeman is the place to go!

Good cars, honest deals, great experience. That's how buying a used car should always be easy and…read moreenjoyable.

Our family is getting bigger so we finally decided it was time to get a mini van…read more We came across Carnova from a Facebook post they had for a Pacifica. It was by far the cheapest Pacifica listed , from we could tell, so we thought we would check it out. The dealership itself isn't really what you'd expect when pulling up to a dealership. It's a warehouse building that's tucked away off of state st. There isn't a front door or anything. So if they aren't already expecting you, you'd have to knock on the big garage door or something until they notice you. Fortunately, we were expected so we didn't have to wait long. Gus was the one we worked with and he was very friendly and professional. He let us take the car for a drive by ourselves while they evaluated how much they would give us for our car. We decide we wanted to move forward and at that point he walked us around the side of the shop to a side door. Inside was a little make shift office to go over numbers. The process did not take long at all, and we ended up with what I believe was a great deal. He even told us about a 30 day drivetrain warranty that the dealership provided at no cost. However this was not in writing anywhere, which made me a little wary about it. So why 4 stars instead of 5 if everything went great? About a week after owning the van, a check engine light came. We had the light diagnosed and discovered there was an issue with cylinder 4, and that the top two engine mounts were shot. We notified Gus of this issue and he gave us no trouble at all, and had us drop the car back off at the dealership so they could take a look. They had it for about a week and a half or so. They said they didn't get the check engine light to come up but did fix the engine mounts and discovered a small coolant leak. Another day or so of having it, the check engine light popped up again for the same issue. Again, Gus did not give us any trouble and they took the car back. They had it for two weeks this time, but reported that they made the necessary repairs. I wish we had been offered a temporary car while they had our car for a total of almost a month, but I suppose I should be happy that they upheld their 30 day warranty (which they very easily could have chosen not to do) Despite the issues we had with the car, I would 100% return to buy another car here. It's very difficult to find an honest car dealership these days

Would not recommend it. If you really want one of the cars…read morethere, please spend some money to do a full inspection because they cover the issues really well and you won't find it until it is too late.

I came in today to complete my car service at Karl Malone Toyota, and it was a really nice…read moreexperience. The dealership has a comfortable waiting area, and they offer coffee and sodas, which makes the wait much more pleasant. The customer service was good, and the staff was attentive. Overall, a smooth and comfortable visit regardless of it took a little longer than expected.

I'm sharing my experience in hopes it helps others make informed decisions. I brought my 6-year-old…read moreToyota 4Runner to Karl Malone Toyota after multiple dash lights came on at startup. When I looked up the warnings, it recommended not driving the vehicle, so I had it towed to the dealership for diagnosis. This vehicle has been regularly serviced at another Toyota dealership, and part of the reason we chose to purchase a Toyota was for their reputation for engine performance and longevity. I was shocked by what I was told next. After diagnostics, I was informed my engine had major issues and needed significant repair. I was told cylinder #1 was misfiring and, after several tests including a leak-down test and compression test, that the bank 1 head and valves needed to be replaced. I was quoted just under $10,000 for repairs, on top of nearly $700 in diagnostic fees. I was extremely stressed and shocked that a well-maintained, relatively new vehicle would require what sounded like catastrophic engine work. After speaking with another Toyota dealership and a few independent mechanics, several expressed confusion that my vehicle would need such a major repair. Some even mentioned that for that price, a new engine could be installed. These were definite red flags, so I trusted my gut and sought a second opinion. Because we were under the impression the engine was in catastrophic condition and the vehicle shouldn't be driven, we had it towed a second time to another shop, which we later learned wasn't necessary. This added additional cost and stress. I'm incredibly glad I did. The second shop ran the same tests and found nothing wrong with cylinder #1. They were baffled that I had been told I needed such extensive work. Their diagnosis ultimately saved me $10,000. We did call the service manager to express our concerns. He was apologetic and explained that the results were slightly under Toyota's expectations, but not catastrophic. He asked how he could make it right and adjusted the diagnostic fees, which I appreciated. While I would rate my experience with him higher, I'm leaving one star specifically due to the diagnosis itself, which caused significant stress, unnecessary towing, and could have resulted in a very costly repair. I understand mistakes can happen, but this was one that could have been extremely expensive. I would strongly encourage others to seek a second opinion when facing major repairs.

My husband and I originally received an offer in the mail from Volkswagen SouthTowne at a time when…read morewe had already been seriously considering refinancing our 2022 Atlas. The interest rate on our used vehicle--especially one that was already a few years old--felt overwhelming, and we had been receiving multiple refinance offers that would have cut our payment nearly in half. That seemed like the practical path forward. Still, we decided to explore what Volkswagen SouthTowne might offer. We loved our Atlas, so we felt comfortable walking away if the experience didn't feel right. At worst, we would simply continue with our original plan and refinance through our credit union. From the moment we arrived, everything changed. We were immediately greeted by Mariah, whose energy was warm, genuine, and inviting. I'll admit, we came in a bit guarded and cautious, unsure of what to expect. Yet Mariah met us with patience and understanding, taking the time to truly listen--what we loved about our current vehicle, what we relied on day-to-day, and what features would enhance our lifestyle, from everyday errands to family camping trips. What stood out most was her approach. She was never pushy, never intimidating--just thoughtful and attentive. As a woman, I especially appreciated how she included me fully in the conversation. In past experiences, I've often felt overlooked or uncomfortable at dealerships, but with Mariah, I felt respected, heard, and completely at ease. We were curious about a newer Atlas, and in my mind, it was all or nothing--I wasn't interested unless it truly made sense. When we test drove the 2025 Atlas, we immediately fell in love. Still, we weren't sure if it would even be possible without additional money down. Mariah made it happen. The process itself was surprisingly smooth and efficient. In the past, we've spent hours waiting at dealerships, but this experience felt seamless. While everything was being finalized, she had us relax in a lounge area and even arranged for the vehicle to be detailed again--despite it already being spotless. What truly elevated the experience, though, was the atmosphere of the entire dealership. Every employee we encountered--sales staff, finance team, technicians--took a moment to check in, congratulate us, and share in our excitement. It created such a welcoming and positive environment, something we had never experienced before. Even after the deal was complete, Mariah continued to go above and beyond. She stayed to help us transfer all of our belongings from our old Atlas into the new one, double- and triple-checking that everything was perfect and that we felt completely confident before leaving. Her level of care didn't end with the sale--it felt genuine from start to finish. And then, when we thought the night couldn't be any more memorable, it was. After leaving the dealership, we realized my husband had misplaced his phone--possibly in our old vehicle or even on top of it. We rushed back, hoping for the best. Although Mariah had already gone home, one of the remaining team members--who appeared to be from the service or detailing department--stepped in without hesitation to help us. Despite it being the end of a long day, he went out of his way to assist, even riding with us across the lot to check our old vehicle. To our amazement, the phone was sitting right on top of the car, completely unharmed. His kindness, patience, and willingness to help--without making us feel like an inconvenience--left a lasting impression. He even took the time to ask about our new car and congratulate us before we left. That moment truly reflected the culture at Volkswagen SouthTowne. Our experience here completely changed our perception of car dealerships. What once felt stressful and intimidating now feels welcoming and even enjoyable. While we had read great reviews before visiting, seeing it firsthand made all the difference. Without hesitation, we will return in the future--and we will absolutely seek out Mariah again. She brings a rare combination of professionalism and genuine warmth that makes the entire process feel effortless. Thank you, Mariah, and thank you to the entire team at Volkswagen SouthTowne. Whatever you're doing, it's working. You've created an environment that truly stands out. If you're considering a new vehicle, I highly recommend visiting Volkswagen SouthTowne--and be sure to ask for Mariah.

I have purchased three vehicles from Volkswagen SouthTowne, and unfortunately, each experience has…read morebeen worse than the last. As a repeat customer, I expected that loyalty and history would mean something, but my most recent experience has been extremely disappointing. I purchased a 2024 Volkswagen Atlas Cross Sport SE with Technology, and with only approximately 2,200 miles, the leather seats are already showing cracking and deterioration. I understand that issues can happen with any vehicle, but what has been most frustrating is how the situation has been handled. I contacted the dealership expecting assistance with what should clearly be a warranty concern. I was told that information would be submitted to Volkswagen for review. After waiting and following up, I contacted Volkswagen Customer Care directly and was informed that nothing had been submitted on their end. That leaves me with a very frustrating question: was the claim never submitted, or was I given incorrect information? Either way, the communication and follow-through have been unacceptable. This dealership has recently transitioned ownership to Ken Garff, and I sincerely hope this is an opportunity to improve the customer experience. A new owner should mean a renewed commitment to service--not customers having to chase down answers themselves after spending significant money on a new vehicle. I have been a loyal Volkswagen SouthTowne customer, but loyalty works both ways. Customers should feel appreciated and supported after the purchase, not forgotten once the paperwork is signed. I have photos documenting the condition of the seats, and I hope management takes this opportunity to address the issue and improve the experience for future customers.