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Karl Malone Toyota

2.3 (348 reviews)
Open 9:00 am - 9:00 pm

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10 months ago

Lex is an amazing, transparent sales man who helped me seal the deal with a new Tacoma. I highly recommend him and Karl Malone Toyota!

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Review Highlights - Karl Malone Toyota

I just purchased a brand new Tacoma from this guys and the experience was pretty okay until I got to deal with Ti Dyphibane....

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Immaculate Auto Repair & Service - Come in mention this ad and get additional 10% discount.

Immaculate Auto Repair & Service

(15 reviews)

I did yelp projects and just started to reach out to everyone. Immaculate Used Cars replied so…read morequickly. A couple of places were replying as well, but these guys seemed to respond better. They are very honest and I didnt feel like I was going to get scammed. I was a little nervous walking up to a used car dealership. But everything went great. I even threw the invoice into chatgpt to make sure the pricing was well. The other amazing thing was, I bought front break pads from the Mercedes dealership and I asked them if they could use those and change them since I couldnt return it back. They said yes! This is unheard of. Most service companies make money off of parts. But these guys were great. The dealership was clean and everyone was nice. I do most of the work myself because I want to avoid people scamming me. I have already told 4 people about this and plan on posting about it on instagram to let everyone know. Companies need to know if you dont scam people and work with them they will get more business. But companies are trying to get as much from customoers. Thank you KC you were the best! I will reach out for sure. Thank you for communicating so well and being available and very responsive. Work done: Replaced rear brake pads (new pads provided by the shop) Replaced rear brake rotors (new rotors provided by the shop) Installed a rear brake pad wear sensor Installed front brake pads that YOU already bought Rotate & balance tires Free multi-point inspection

Amazing group! They are accommodating, I will definitely call them again next time I have engine…read moretrouble.

Volkswagen SouthTowne

Volkswagen SouthTowne

(350 reviews)

My husband and I originally received an offer in the mail from Volkswagen SouthTowne at a time when…read morewe had already been seriously considering refinancing our 2022 Atlas. The interest rate on our used vehicle--especially one that was already a few years old--felt overwhelming, and we had been receiving multiple refinance offers that would have cut our payment nearly in half. That seemed like the practical path forward. Still, we decided to explore what Volkswagen SouthTowne might offer. We loved our Atlas, so we felt comfortable walking away if the experience didn't feel right. At worst, we would simply continue with our original plan and refinance through our credit union. From the moment we arrived, everything changed. We were immediately greeted by Mariah, whose energy was warm, genuine, and inviting. I'll admit, we came in a bit guarded and cautious, unsure of what to expect. Yet Mariah met us with patience and understanding, taking the time to truly listen--what we loved about our current vehicle, what we relied on day-to-day, and what features would enhance our lifestyle, from everyday errands to family camping trips. What stood out most was her approach. She was never pushy, never intimidating--just thoughtful and attentive. As a woman, I especially appreciated how she included me fully in the conversation. In past experiences, I've often felt overlooked or uncomfortable at dealerships, but with Mariah, I felt respected, heard, and completely at ease. We were curious about a newer Atlas, and in my mind, it was all or nothing--I wasn't interested unless it truly made sense. When we test drove the 2025 Atlas, we immediately fell in love. Still, we weren't sure if it would even be possible without additional money down. Mariah made it happen. The process itself was surprisingly smooth and efficient. In the past, we've spent hours waiting at dealerships, but this experience felt seamless. While everything was being finalized, she had us relax in a lounge area and even arranged for the vehicle to be detailed again--despite it already being spotless. What truly elevated the experience, though, was the atmosphere of the entire dealership. Every employee we encountered--sales staff, finance team, technicians--took a moment to check in, congratulate us, and share in our excitement. It created such a welcoming and positive environment, something we had never experienced before. Even after the deal was complete, Mariah continued to go above and beyond. She stayed to help us transfer all of our belongings from our old Atlas into the new one, double- and triple-checking that everything was perfect and that we felt completely confident before leaving. Her level of care didn't end with the sale--it felt genuine from start to finish. And then, when we thought the night couldn't be any more memorable, it was. After leaving the dealership, we realized my husband had misplaced his phone--possibly in our old vehicle or even on top of it. We rushed back, hoping for the best. Although Mariah had already gone home, one of the remaining team members--who appeared to be from the service or detailing department--stepped in without hesitation to help us. Despite it being the end of a long day, he went out of his way to assist, even riding with us across the lot to check our old vehicle. To our amazement, the phone was sitting right on top of the car, completely unharmed. His kindness, patience, and willingness to help--without making us feel like an inconvenience--left a lasting impression. He even took the time to ask about our new car and congratulate us before we left. That moment truly reflected the culture at Volkswagen SouthTowne. Our experience here completely changed our perception of car dealerships. What once felt stressful and intimidating now feels welcoming and even enjoyable. While we had read great reviews before visiting, seeing it firsthand made all the difference. Without hesitation, we will return in the future--and we will absolutely seek out Mariah again. She brings a rare combination of professionalism and genuine warmth that makes the entire process feel effortless. Thank you, Mariah, and thank you to the entire team at Volkswagen SouthTowne. Whatever you're doing, it's working. You've created an environment that truly stands out. If you're considering a new vehicle, I highly recommend visiting Volkswagen SouthTowne--and be sure to ask for Mariah.

First I bought a new 2025 Atlas from this dealership. MMI screen went black several times first…read moreweek. This was while driving, very dangerous. Second, Engine light came on, took it is for service, Service department read no codes and dismissed it. Brakes squeak, Windows have air noise while driving, and talked to service and they do not care, promised to help took it in and was dismissed again, told to try another dealership, this service department is bad. I hope another dealership BUYS this place to improve service.

Utah Used Car Sales

Utah Used Car Sales

(35 reviews)

Caveat: try to go buy a car on a weekday. We came in at about 3 on a Saturday afternoon and the…read moreoffice was slammed. They only seem to have 3 or 4 salespeople. We were there until after 7 p.m. and a not insubstantial chunk of that was waiting around. Their parking lot was also overstuffed with cars--not sure if they were all inventory or a combo of inventory and customers, but it was not really navigable. Had to park elsewhere and walk. That said, aside from the length of time, we had a pretty great experience with the team at Utah Used Cars. Matt was our salesman and did a great job answering questions and thoroughly explaining the process and options. Helen walked us through each piece of paperwork clearly and efficiently. Everyone was friendly and solicitous, offering water and snacks and even t-shirts. Long process but not complicated and we left with a reasonably priced car we're pleased with. Would recommend.

DO NOT STEP FOOT NEAR THIS PLACE. I bought my first car from Matt, the vehicle had been amazingly…read moremaintained and everything looked really good. Before I even made my first payment my entire engine blew up on the side of the road. I could have easily been killed. I have to replace it all by myself at 19 years old. DO NOT TRUST THESE PEOPLE. It has been 5 months and my car is not fixed. He sent it to a shop that doesn't even work in engines. Matt isn't just a bad car salesman he's a bad person. he better watch his back karmas coming. They do not give a single fuck about their customers they need to be shut down.

Tim Dahle Nissan Southtowne - Samson was supposed to fix from day one couldn't use glue I guess

Tim Dahle Nissan Southtowne

(276 reviews)

I've been here several times for various service and have to say it's been among the easiest…read moreexperiences I've had at a dealership service center. I normally try to avoid dealer's for service. However, they've been solid every time and given my calls around to other garages. I can say that I'm not paying to much over what I'd pay at other garages. I have never been pressured to get service done that wasn't required and they always let me know how much any recommended service would cost. Even this last go around, to diagnose an unknown issue. They let me know what the issue was, how urgent the repair is, and how much it would cost. I'm really please with the quality of service, the quality of repairs, and the folks who work there. I have no hesitation recommending them.

We purchased a vehicle from Tim Dahle Nissan Southtowne, and during the process the car was…read moreadvertised and presented in a way that led us to believe it included their "Forever Warranty." The advertisement itself references eligibility based on mileage, and at no point during the sale were we clearly told the vehicle did not qualify. The salesperson allowed that assumption to stand, which directly influenced our decision to buy. After the purchase, when we asked for the warranty paperwork, we were told the vehicle didn't qualify due to being just over 60,000 miles--something that should have been clearly disclosed upfront. On top of that, we discovered items were added into our deal after we had declined them, which is extremely concerning and something buyers should watch very carefully before signing. Since then, I've made multiple attempts to resolve this--calls, messages, and conversations with different "managers"--and keep getting told someone will follow up, but no one ever does. The only real response I've received is that there's "nothing they can do," despite the misleading advertising and sales process. At this point, it's not just about the warranty--it's about transparency and accountability. If you're considering buying here, read everything closely, question everything, and don't rely on what is implied or verbally suggested. I would have preferred to resolve this directly, but the lack of follow-through and communication has made that impossible.

Karl Malone Toyota - car_dealers - Updated May 2026

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