The gentlemen Jarel and Hazen treated my son well. My son and I arrived on the lot and was led to…read moreJarel. Jarel was the one that responded to my son's email right away yesterday and set up this appointment. My son was able to test drive an all-wheel challenger and was pleased at how well it drove. There wasn't anything wrong that stood out. A gouge on one of the tires but it wasn't bad and the tire is fine. The rest of the car is great. Mr. Hazen is the manager and handled the trade in with my son's car smoothly. So, I had written this review before the end of the sales and it's set up this way. I recommend waiting until all sales are final and here's why. We get to the last guy Mr. Laird and found out there's a tracker put into the car and you get charged just under $1500 for that. No choice. I didn't like that at all. We let it go since it was already in the car. Not right though.

DO NOT BUY FROM AUTO SAVVY! Save yourself from costly repairs and stressful, unexpected hassles…read more The 5 star reviews you see here, are usually about the people that work here, not the actual business they do or the quality of their vehicles. I truly regret my purchase and want to let everyone know just how awful our experience was. Auto Savvy does not do quality repair work on their vehicles. Since selling branded cars is their specialty, that's kind of a big deal. We bought our van just a couple months ago, and we have had one issue after the other. To start, the day after our purchase, we noticed the letters on the back of our van had been placed completely crooked. When we asked if they could fix it, they told us no. So we had to remove, paint, and place them properly ourselves. An unexpected hassle and expense. Next, we weren't getting the license plates in the mail, so we called to find out where they were. They told us they hadn't performed an emissions test in order to complete the registration. Yet another hassle and expense. Thankfully they reimbursed us for the emissions test, but it did not make up for the time and stress of having expired plates. Lastly, and most importantly, their "repair" of the back bumper on the vehicle we purchased was done so poorly that it randomly popped out while I was driving on an empty freeway. I almost thought something hit me but everything was clear and the bumper had simply popped off where they had attempted to "fix" it before selling it to me. (I saw another review on here with the same experience. When the salesman say, "it's just a fender bender, no big deal" don't listen to them. It is poorly patched and you are certain to have a costly issue on your hands! I showed the bumper to Auto Savvy and they wouldn't fix it since it was past their very tiny window of covered miles. It is a $1,800 repair and the professional that looked at it said the original work was done very poorly, and he could see easily why there was an issue. The warranty of miles (4,500) they allow as a cushion is NOT enough, which is by design, I'm sure. Anyone who commutes for work would reach that amount in no time at all. I informed them that I was going to leave reviews on every platform about the lack of quality of their work, and that's when they offered me a 50% discount. Unfortunately, that price is almost the same as my insurance deductible. So the offer did not help me. I told them no. I'd rather pay a little extra and use my insurance and warn everyone of the risks of buying from Auto Savvy. Save yourself time, money and stress by NOT shopping here! I have purchased from another place that sells branded vehicles and my experience has been GREAT! Go to Autolicity in Ogden instead!

We had a great experience with Summit trucks. I looked them up on yelp before I went in and…read moreconsidered going elsewhere because of the bad feedback here on yelp but I am glad I didn't listen to them. The team is very friendly and easy going, we got a fair trade in value for our truck and am very happy with the new one. I was told they are under new management and have changed the way they have done things in the past. Would for sure recommend them.

I have bought several vehicles from different used car dealerships over the years and Summit Trucks…read morewas by far the worst experience I have ever had. Their service is poor, the final paperwork took forever, their closing team will try and sell you an absurd insurance package and then show great disappointment when you don't buy it (don't even entertain it), and lastly, their follow through is horrible. I never received my signed paperwork I was promised same day, they automatically selected my Utah plates without my consent, and they don't care about customers once their contracts are signed. The vehicle we bought had several cosmetic issues, which we knew, but turns out it also had a rear main seal issue with a warped metal plate. Over $3,500 later and I'm being told by the dealership that the oil leak will likely happen again. Look for another dealership that values their customers.

I was looking for a very specific automobile and had only ever driven by Kentson in Bountiful, but…read morenever stopped or called until a couple months ago. These guys are great. Super low pressure, lots of great inventory and I LOVED that they let me test drive by myself. I was able to try out lots of cars and felt comfortable giving them a real test drive as opposed to feeling held back by having the salesman with me. I got fantastic service from James and Mark, true apostles of great service. I will be back to Kentson in the future I'm sure.

We have purchased several cars from Kentson, but it was years ago when they first opened in…read moreBountiful. We were super happy with the experience and thought their sales team and cars were great. Fast forward to this year. We messaged them about a car since we were helping a friend who needed to purchase a car. I received a phone call from Trevor asking about our interest in the car and I told him we were coming in the next day to look at it, but mentioned to him we were looking at a competitors car as well. He told us that the competitors weren't good and sold lemon cars, which I thought was pretty negative of them. Especially since we've bought several cars from this competitor many times throughout the years and been super happy with them. And whenever we've told the competitor that we were looking at cars from Kentson, they didn't say one bad thing about them. When we went to test drive the cars today Trevor wasn't there but another sales guy helped us. He was helpful but all of the cars we drove were all filthy and smelled bad, or the tires were completely worn down and would have needed to be replaced. We walked back in to the sales floor after driving a car and our salesman wasn't there so we handed the keys to the salesperson there. He looked at us confused and like we were bothering him (even though there was no one else in there) and we wondered what was going on. We told him we were dropping the key off and were going to look at another one but didn't know where the other guy had gone. He didn't say much and it was really uncomfortable. Come to find out, that was Trevor that I had talked to the other day. It wasn't professional at all. Instead of greeting us and asking us what he could do to help us he just stared at us and acted confused. We went back outside and the other salesman was there with another car for us to drive. That one was much better, and my friend was seriously considering it, but after driving it we told them we wanted to check out the other one at Rand's just to see what it was like. They mentioned again how they sell lemon cars (they do sell buy backs with minor issues that have been fixed from Tesla) and that they would never buy cars from them. My husband told them that we'd be talking to the guy we usually buy from over there and we'd be in touch. All of us were really uncomfortable with how they were trying to trash the other car dealership and it left a really bad impression. We drove down to the other dealership and all of the cars there were so much better taken care of. They had replaced tires and detailed all of the cars and it was just a much better experience. We told them that we saw one at Kentson that we liked and he said that they are a great dealership and have good inventory. We all looked at each other and were blown away. It just made Kentson look even worse. My friend ended up buying the car from the competitors and not Kentson. And afterward both of us got calls and texts from Trevor asking us how the test drive was at the competitors. I texted him back that she ended up getting a different car (so that he didn't keep contacting us - talk about high pressure) and he wanted to know which one she bought! It's none of his business which car she purchased, and I knew he was going to look it up and tell me what was wrong with it and why we shouldn't have considered it. It was just super unprofessional and we all said we would never go back there. It's a shame because they used to be really good but they've gone way down hill!!

My Ford motorhome was identified as needing a safety recall for the power steering and Performance…read moreFord Truck Country was able to resolve this problem in a few hours. Another Ford dealer in Salt Lake wanted me to drive my motorhome to their lot and leave it for several weeks as they ordered the parts. Paul

Customer service is extremely poor. They don't listen or involve the customer in any decision…read more Additionally, when you write in with a simple question you are ignored. Are wrote in their contact us form twice a week apart and didn't receive an answer either time. It's clear they value profit over customers.

This is a complaint that I sent into the company after my unpleasant experience which occurred…read moreBEFORE I EVER VISITED THEIR LOT. I am writing this due to the rude customer service that I received on September 13, 2014 (approx. 9:45 p.m). After an employee answered the phone I asked the associate if I had reached Utah Auto Gallery. His snotty response was, "No this is Auto Gallery." He then hung up on me. I called back in effort to find out the companies hours on Sundays. The same associate answered with the greeting of "Are you looking for 'Utah Auto Gallery' or 'Auto Gallery'?" I ignored his rude greeting and proceeded with my original question, which was the business hours for Sundays. He responded that "No dealerships are open on Sundays in Utah." I informed your employee that I will be taking my business else-where due to his bad attitude. I was interested in a 2010 Kia Forte but no longer have any desire to work with your company. I would find it helpful for you to work on your customer service and understand that the business of selling cars is not for those who have little patience to hold their tongue.

I had been looking for a newer car for my self for some time. My husband had found a Honda Pilot…read morewith the wish list that we were looking for on Ksl listed at the dealership. Keep in mind we live about 40 mins south of this dealership. When we pulled up to the dealership all the cars they had on their lot we all parked nicely and we all really clean. This was the first pilot that we had looked at that looked brand new. It even smelled like a new car. We went in side and talked with Ryan and he was so helpful he even work on the price a little bit to help me feel even better about the decision to buy the car. I then mention to them that I would like to get my windows tinted he immediately gave me a reference to someone that he recommended that same day that company tinted my windows not only did they drive us over there to the shop and they drove us back to the dealership finalize paperwork the customer service was amazing. Fast forward 5 weeks later to today I went to pick up my plates for my car and I had to go back to tint shop to get sound system installed in the car. They needed my car for the day so I need a ride to the train station and Ryan offered to drive me to the train station. I loved that I not only the fact that I got a car that I wanted but amazing customer service and purchased from a local Business. I would definitely consider buying a car from them again in the future.

Terrible customer service keeps saying he will schedule to see a car and never gets back to you…read more Plus he lies so don't get scammed.

Kevin Shroyer is a spineless thief. Adam is no better. They sell absolute lemons. Buyer bewareread more

L&S has been great to work with. I am a repeat customer and have purchased 6 vehicles from them and…read morethey are the only dealer I trust.

The owner and I worked out a deal on a car that had for sale late last night. I told him I would…read morecall first thing this morning to give deposit to hold vehicle. This morning I called, texted and email. I did not hear back from him. I tried throughout the day. Finally in late afternoon he returned my text and told me they sold the vehicle to someone else for a higher price that what we had agreed on. Don't do business with people who lack and integrity and don't keep their word.