The absolute WORST of the lying, slimy scum bag "used car salesman" type you imagine are out there reside in and own this dumpy dealership!!!! Do not fall for the family owned, "friendly small-business" antics because these guys will scam you and then leave you high and dry.
There isn't room enough for me to relay the hell they have put us through for over a year with the lie of a car that they sold to us, but we are pressing this issue and will see it through!!
I only hope I can save others from having to deal with the HORRIBLE owners because they have treated me like absolute garbage!!
When I went to trade in my car with them it was because it was a BRANDED TITLE and I didn't want to deal with the pain of a branded title anymore. We sought out the car we wanted and directly spoke with Preston at first because the car we were seeking online DID NOT HAVE A CAR FACTS REPORT and we wanted details on it. We were VERY SPECIFIC that we wanted a CLEAN CAR and why. PRESTON did not tell us that the CAR HAD PREVIOUSLY BEEN STOLEN AND HAD A TOTAL LOSS CLAIM ON IT.
Sadly, we did not discover their complete and utter dishonesty until we needed to take the car in for some repairs and the warranty company informed us that they could not cover the issues because we had not disclosed the TOTAL LOSS CLAIM on the car!!
We were dropped from our warranty, we had to fix the car on our dime.
We called and called and called the dealership asking for help. At first they acted like they wanted to help. They said they felt sorry that we were being lied to by the warranty company and that because the title was "clean" that there was no loss in value.
We then asked if they would buy the car back (for fair market value) and that's when things turned ugly. Preston lost his cool with me because he was completely guilty of omitting the part where the car was STOLEN and handed me off to Jordan. Jordan said they would help us with the repairs and assured me that the car held its value, but then ghosted me. When I finally got ahold of them Jordan CALLED ME A LIAR and said they never said they would help us, and wouldn't do anything further.
He challenged me to go to other dealerships to check on the value of the car, and when we did the dealerships all told us that the car has a TOTAL LOSS on it and therefore it could not be sold or traded in for anything more than as a branded title/salvaged title car.
When I tried to return to Jordan with this information he was a total a-hole and told me I was lying and "playing the victim". I have seriously never in my life been treated worse by a "business owner" but his rude and childish behavior was almost laughable!! Even though jordan continued to swear that the car has complete market value, he told me I needed to go to Car Max to get it sold because they "stand by their cars" ...but they don't want to buy buck the obvious POS they sold to me?? Gee, I wonder why??
The car is clearly crap, and that's the kind of TRASH you get when you buy from Beutler Auto Sales in Clearfield Utah!
I AM A VICTIM OF THIS CAR DEALERSHIPS LIES!! They have to disclose this type of information, and they know it which is why they are being so horrible to me and my family!!! We paid a lot of extra money for a CLEAN CAR. This is NOT a CLEAN CAR. On our last conversation he continued to interrupt and demean me by calling me a liar and telling me I don't know what I'm talking about, and then hung up the phone on me.
Beutler Auto Sales is full of scamming, title-washing, disrespectful cowards, and EVERYONE should run for their life before they buy from this horrible business!!! read more