We had a great experience with Summit trucks. I looked them up on yelp before I went in and considered going elsewhere because of the bad feedback here on yelp but I am glad I didn't listen to them. The team is very friendly and easy going, we got a fair trade in value for our truck and am very happy with the new one. I was told they are under new management and have changed the way they have done things in the past. Would for sure recommend them. read more

I have bought several vehicles from different used car dealerships over the years and Summit Trucks was by far the worst experience I have ever had. Their service is poor, the final paperwork took forever, their closing team will try and sell you an absurd insurance package and then show great disappointment when you don't buy it (don't even entertain it), and lastly, their follow through is horrible. I never received my signed paperwork I was promised same day, they automatically selected my Utah plates without my consent, and they don't care about customers once their contracts are signed. The vehicle we bought had several cosmetic issues, which we knew, but turns out it also had a rear main seal issue with a warped metal plate. Over $3,500 later and I'm being told by the dealership that the oil leak will likely happen again. Look for another dealership that values their customers. read more

I bought a 2022 Ford f-350 6.7 Powerstroke. Here is the good: 1. The staff were friendly and had the vehicle ready for us to drive. 2. The truck we bought so far is great (so far anyway). Here is the bad: 1. The salesperson knew absolutely nothing about the vehicle. We asked a lot of questions and he knew nothing. 2. The salesperson left us every few minutes to help other customers, leaving us sitting in the vehicle. 3. Several times when we asked specific questions, the salesman said he would ask his manager. He would leave us, then return 15-20 minutes later and forgot to get the answer from the manager. 4. They lowballed me on the price of my trade-in, which was quite a bit lower than the trade-in value on KBB. I started to walk out the door, but the salesman said he would talk with the manager again. 20 minutes later the manager came out and fed us with garbage about kbb is not accurate and they would lose money on the trade-in. Blah blah. Again, I was not ready to bite so we proceeded to leave again. Then another manager came out and asked us "what do you want your monthly payment to be?" We didn't want to settle on a number but finally they agreed to a reasonable price that we eventually agreed on. Don't you love the wheeling and dealing of car dealerships? Always a game with them! 5. An hour later we finally met with the finance guy to go over numbers. This is where it gets really bad. First of all, he played games with the numbers, putting in things that we had to and ask him to remove again. Then, he in a excited voice told us that we qualified for Ford's PremiumCare plan which covers almost everything. We of course didn't believe it. He wrote on a paper how it covered the engine, tires, transmission, body, etc. etc. It was truly too good to be true. I have never heard of a warranty that covers everything for 20 years of 500,000 miles. NOBODY keeps a vehicle at long. After really trying to get him to explain how this kind of warranty was possible, he excused himself for a few minutes, and left. A few minutes later his came back with his manager. He told us that the actually warranty was nearly $10,000, but he said he made a mistake and only charged us $5000. His manager said that it was their mistake and would give it to us for $5000. The finance guy has been working there for a while and you are telling me he didn't know the cost of this so-called Ford Premium warranty? Good job guys, that was an amazing acting job. 6. We decided to bite on the warranty and he had to print it 4 times to get it right because he added things to it that we did not agree to. I looked a the 2-page warranty, and then he told us that the tires and rims were a separate policy, I looked at that 2-page document. It didn't have any information on it regarding what was really covered, just some general things. By the way, there was nothing on those sheets that said FORD on it. The company offering the warranty was Gold Standard Automotive Network! We were tired of the games he also played with our interest rate, claiming he could buy some of it down for us (which he did not do), so we signed what was left and drove away in our truck. 7. The finance manager gave me his personal phone number and said I could call him anytime if I asked questions. When I got home, I had a lot of questions about the warranties, so I tried to call him during normal business hours. I called five times on the same day. I was told he was there, but was with other customers. I called the next day and talked with our salesman. He said he would get a message to him and that he would call soon. Six hours later nothing. I called again, got another salesman who also said that he would give him the message. Again, no call. During this time, I texted him multiple times over 3 days. No response. On the fourth day, he finally texted me back and said he would call me soon. All day went by, nothing. The next day, nothing. I called again, nothing. 8. I called the Gold Standard Automotive Network and asked for specific documentation that detailed what was covered and the stipulations. They emailed me all the correct documents. We carefully read through both the tire and lifetime policies. Now remember the finance guy told us that the warranty pretty much covered everything and was a Ford Premium Care warranty. The person at Gold Standard Automotive Network specifically said that they do not have the Ford Premium Care warranty but carried their own services. After reading the red tape and lawyer-talk, I can tell you that the warranties definitely do NOT cover everything. If fact, the warranty covers very little. There are so many stipulations and exclusions, that I doubt I would be able to actually get and money out of them. If you go to their website and the BBB, you will find that many many people have been screwed over by this company, with just a handful actually getting anything out of them. DO NOT LET THEM TALK YOU INTO ANY EXTENDED WARRANTY! read more

Don't let these guys fool you. They are dishonest and sell unreliable vehicles. Do not buy the warranty it is a scam. Do not buy the rust protection. They don't actually do anything to your vehicle. Do your self a favor read the reviews and save yourself a drive and DO NOT go to this company!!! Learn from mine and many others experiences. (Wish I was in the mood to write a 10 page review on what a scam this company is and how stupid they are. I've wasted enough time on them.) read more

I bought the truck from Truckworld/Summit Trucks in December 2020 with a promotion for free tires for life. Now (Jan 2025) I need new tires and call them. They ask what the promotion was about and have me send in the contract, which I do. Then I talk to them on the phone and they tell me they won't honor that contract because of the name change/dealer changes that happened. Needless to say, I was not happy!! What kind of dealership does not honor promotions that they used to sell the trucks in the first place??? Not very ethical dealership. read more

Johnathan sold my brother and I a truck and he was an absolute stud, very helpful with zero salesy bs. Vuk was also very helpful and made the sale more appealing. Ryan the manager was and continues to be incredibly considerate for any concerns that come up. Lead mechanic was honest and could tell she took pride in her job. Really appreciate the crew here, will come back for my next truck purchase. read more

I was sold a truck for $22,000 was guaranteed there was no issues with the truck. After I purchased the truck I woke up the next morning to go to work and truck was making an extremely noise from the engine. I took the truck to a dodge dealer close to me and paid $127.00 to diagnose the engine and was told I have 3 bad lifters on the driver side and my cam shaft was trashed, bill came out to be a $5,800.00 fix; which I had to pay out of pocket. Then brought the truck home after fix and it started leaking transmission fluid all over my driveway! I called the dealer I bought the truck from and not even a week later and kept getting dogged out. Until was settled with their words "well best we could do is make your first truck payment!! out of a 6,200.00 bill to fix some issues all they was willing to help with is 380.00 they are scammers who do not have any integrity in the business or the product they have and completely screwed me over out of all dealers I have been to they are by far the worst place and people to buy a vehicle from beware they will sell you trash read more