In response to the previous post here is a screenshot of our correspondence. No invoice was…read moreprovided and you asked me to pay with cash, but I asked to pay with a check.

1st business I called in a time of need as my trailer took some heavy damage in an accident on the…read morefreeway. Jason answered the phone and told me to bring my trailer over for him to look at. Once he took a look at it he said it needed a new hitch and he could have it done by early afternoon. He went and got the parts and welded a new hitch on just like he said. He got us back on the road quickly as we were just passing through Sandy on a road trip. Very impressed. The new hitch is heavy duty and has worked flawlessly. Highly recommend Jason for quality work and customer service!!

I rarely leave reviews, but this one needs to be said -- this was one of the most unprofessional,…read moremisleading, and frustrating experiences I've ever had with any service provider. I booked a boat repair appointment and clearly explained the issue over the phone. I was told confidently, "Yes, we handle this type of repair all the time." They explained the pricing as follows: $75 deposit to confirm the visit, and a $175 flat fee for the first diagnostic hour -- which would only be charged if no repair was done. If a repair proceeded, that $175 would be fully applied to the repair cost. I paid the deposit and scheduled the visit in good faith. At the appointment, the mechanic -- Tyler, who also identified himself as the co-owner and said his father Jeff was his partner -- showed up clearly inexperienced. Per his own words, he had been fired on the spot from his previous mechanic job. He had no idea how to diagnose the issue. Instead, he fumbled around, calling friends and his dad, and flipping through the manual. This, after I was assured over the phone that they were qualified for this exact issue. When I asked what was going on, Tyler admitted: "I can't figure it out. I'll refund you the $75 because I can't fix it." But he didn't just fail -- he left my boat in worse condition than when he arrived, with tampered and potentially damaged electrical systems. I'm now considering legal action for financial loss and emotional stress. Then came the final insult: they sent me a $750 invoice -- despite Tyler's clear promise not to charge me and to refund the deposit. I followed up and spoke with him again. He told me he'd "have accounting reach out to fix it," but no one ever followed up. After more ignored calls, I finally reached someone by phone -- whom I believe was Jeff, based on what Tyler told me (that Jeff is his father and co-owner). That person told me they would take me to court if I didn't pay. This company misrepresented their capabilities, broke their word, possibly damaged my boat, and tried to bill me for hundreds of dollars after delivering no legitimate service. Stay far away from this business. What I experienced wasn't just incompetence -- it was deceptive, disorganized, and potentially predatory.

From the owner: Utah's Premier Mobile Boat Maintenance and RV Repair Service. *For Models Newer Than 1998 & 19+…read morefeet* We make maintaining your Boat and RV convenient. From check engine lights, oil changes, summarizations, and impeller changes to full tune ups, or even detailing and upholstery repairs, we've got you covered. **HERE’S WHAT DON’T DO: 1.Work on models older than 1998 or shorter than 19ft. 2.Any carburetor adjustments. 3.RV Black tank repairs or sanitation systems. 4.Full roof reseals or complete roof replacements. 5.Any Dry-rotted wood or subfloor replacements. 6.Full engine replacements or cracked blocks. 7.Work on any Diesel or 2-Stroke motors. 8.Major electrical re-wiring. 9.RV Slide-out removals, realignments, or structural work. 10. Fiberglass or siding repairs. 11.Frame welding or structural repairs. 12. ANY Work on your truck or tow vehicle. 13.And Most Importantly, **We Don’t Work On Anything You've Already Disassembled & Don't Know How To Reassemble.

I needed help fixing my dump trailer and was in a bind and they were able to help me. Highly…read morerecommend!

We had our roof replaced and they did such an awesome job. We realized that we had a very small…read moreleak during a really bad rainstorm and we took it back to them and they replaced a sunroof in a very timely manner. They are so easy to work with and have worked on a few of our trailers. We totally recommend them.

Steve, did a great job on replacing my trailer hitch coupler and serviced the trailer wheels. He…read morecame to house and was professional and very friendly. His pricing was great and I highly recommend.

I was in search of someone to repack/replace my bearings on my boat trailer. I googled and found…read morethat Elite mobile trailer repair had many high ratings so I gave them a call. So thankful I did. Steve was friendly and willing to do my trailer but was booked out a few weeks which I expected since it's summertime. He called me with a cancelation and came up about 10 days later. He was very thorough and explained what he was doing and suggested things I should be doing as maintenance. I would highly recommend this business to anyone. Thanks Steve!

I always use Simple Pride to service my trailers. They come to you, provide top-notch, quality work…read moreat a reasonable price. What more could you ask for? VERY HIGHLY RECOMMENDED!

Fabulous work at a reasonable price. We had him service our horse trailer. Highly recommended. We…read morewill schedule him every year.

This shop is incredible and could have saved our kids life. Logans semi was broke down on the…read moreside of the interstate in salt lake. Ashly organized a road side assistance to help get Logans semi back to the shop for it to be fixed. amazing shop and people. 5 star all day. This Kansas family loves you and appreciates you. Logan was coming from Salinas pro rodeo and headed to Cheyenne frontier days to compete.

Totally dishonest people sold me a deleted semi truck that ran for 12 hours and no one can fix…read morebecause of the deletion. Ask that they make it right not for any of the extra money or hardship it costs and they would do nothing but ignore me.

Utah Trailer Worx added a custom bumper with hitch to our 5th wheel so we could haul our bikes with…read moreus. Craig assessed our needs. And designed a bumper perfect for our trailer. You can't even tell it was an add on feature! We will be using Utah Trailer Worx for all our trailer needs.

From the owner: At Utah Trailer Worx, our mission is to provide reliable, high-quality trailer repair and…read moremaintenance services that keep your adventures and work running smoothly. As a proud small, family-owned business in Davis County, we are dedicated to serving our local community with honesty, craftsmanship, and personalized care. Whether it’s a utility trailer, fifth wheel, camper, or snowmobile trailer, we treat every customer like family and every trailer like our own.

EXCELLENT! The axel went out on our construction trailer and our mechanic referred us to Metal…read moreCraft Trailers. We couldn't have been referred to a better place. They repaired the trailer - but they also raised it a bit to make it more resistant to future issues. The gate had been damaged by a previous contractor, so they built a new gate for us as well. Overall the experience was fantastic. The trailer is better than we purchased it a few years ago, it looks great, drives better than ever, and the gate they built is perfect. All of this in a short two weeks, including painting it. The price was great too. We're happy customers and highly recommend Metal Craft to you!

Very very helpful. My bearing failed on my trailer causing major damage going across country and…read morethese guys helped me out despite them not carrying the line of product that was failed on my trailer. They made something out of nothing for me that allowed me to continue my journey to California where I could then order the specialized parts. This would have been impossible without them.

Jim's expertise in RV repairs and solar panel installation shines through! Friendly, professional…read moreservice, quick installation, and thorough explanations. Highly recommend for all your solar needs! Thank you once again!

Excellent, friendly and professional service. Jim is very knowledgeable with RV repairs and solar…read morepanel installation. The actual installation process on my 20 foot camper took far less time than I anticipated and everything was sourced out locally. Jim also took the time to explain everything thoroughly and ensured everything was in working order prior to leaving. Definitely recommend and will use again for future solar panel needs.