In response to the previous post here is a screenshot of our correspondence. No invoice was…read moreprovided and you asked me to pay with cash, but I asked to pay with a check.

1st business I called in a time of need as my trailer took some heavy damage in an accident on the…read morefreeway. Jason answered the phone and told me to bring my trailer over for him to look at. Once he took a look at it he said it needed a new hitch and he could have it done by early afternoon. He went and got the parts and welded a new hitch on just like he said. He got us back on the road quickly as we were just passing through Sandy on a road trip. Very impressed. The new hitch is heavy duty and has worked flawlessly. Highly recommend Jason for quality work and customer service!!

Requested help on hydraulic leveling system. New circuit board ordered. Took two weeks, Justin…read morereturned to install part. Next potential Buyer looks at RV, tests leveling system and it has same problem- after paying $100. For service call and $150.00 per hour. Lost sale. Return trip committed and forgotten! Called again ! Coming back ....

While visiting in-laws 90th BD in SoCal and preparing to leave the hydraulic jacks would not…read moreretract, would extend further, but not retract. Called HWH and lady suggested bleeding one of the valves, made a mess but jacks retracted. She also said issue was the shuttle valve, so for about $100 had one shipped to the in-laws. Wanted a pro to help install but not a mobile pro available in SoCal. Weeks out. Bought more ATF due to spillage when bleeding the valve and managed to stay another couple weeks, making an oily mess. So, back in Sandy, UT called Mobile RV Pro. Tech Colby came out in a couple days and had the valve replaced. No leaks. Next went to test and jacks didn't act right. Found that I had left the valve flippers in wrong position when bleeding. Colby figured it out and I'm happy now with jacks working, no mess, and can now extend the big slide safely.

I rarely leave reviews, but this one needs to be said -- this was one of the most unprofessional,…read moremisleading, and frustrating experiences I've ever had with any service provider. I booked a boat repair appointment and clearly explained the issue over the phone. I was told confidently, "Yes, we handle this type of repair all the time." They explained the pricing as follows: $75 deposit to confirm the visit, and a $175 flat fee for the first diagnostic hour -- which would only be charged if no repair was done. If a repair proceeded, that $175 would be fully applied to the repair cost. I paid the deposit and scheduled the visit in good faith. At the appointment, the mechanic -- Tyler, who also identified himself as the co-owner and said his father Jeff was his partner -- showed up clearly inexperienced. Per his own words, he had been fired on the spot from his previous mechanic job. He had no idea how to diagnose the issue. Instead, he fumbled around, calling friends and his dad, and flipping through the manual. This, after I was assured over the phone that they were qualified for this exact issue. When I asked what was going on, Tyler admitted: "I can't figure it out. I'll refund you the $75 because I can't fix it." But he didn't just fail -- he left my boat in worse condition than when he arrived, with tampered and potentially damaged electrical systems. I'm now considering legal action for financial loss and emotional stress. Then came the final insult: they sent me a $750 invoice -- despite Tyler's clear promise not to charge me and to refund the deposit. I followed up and spoke with him again. He told me he'd "have accounting reach out to fix it," but no one ever followed up. After more ignored calls, I finally reached someone by phone -- whom I believe was Jeff, based on what Tyler told me (that Jeff is his father and co-owner). That person told me they would take me to court if I didn't pay. This company misrepresented their capabilities, broke their word, possibly damaged my boat, and tried to bill me for hundreds of dollars after delivering no legitimate service. Stay far away from this business. What I experienced wasn't just incompetence -- it was deceptive, disorganized, and potentially predatory.

From the owner: Utah's Premier Mobile Boat Maintenance and RV Repair Service. *For Models Newer Than 1998 & 19+…read morefeet* We make maintaining your Boat and RV convenient. From check engine lights, oil changes, summarizations, and impeller changes to full tune ups, or even detailing and upholstery repairs, we've got you covered. **HERE’S WHAT DON’T DO: 1.Work on models older than 1998 or shorter than 19ft. 2.Any carburetor adjustments. 3.RV Black tank repairs or sanitation systems. 4.Full roof reseals or complete roof replacements. 5.Any Dry-rotted wood or subfloor replacements. 6.Full engine replacements or cracked blocks. 7.Work on any Diesel or 2-Stroke motors. 8.Major electrical re-wiring. 9.RV Slide-out removals, realignments, or structural work. 10. Fiberglass or siding repairs. 11.Frame welding or structural repairs. 12. ANY Work on your truck or tow vehicle. 13.And Most Importantly, **We Don’t Work On Anything You've Already Disassembled & Don't Know How To Reassemble.

I needed to get a check-up on a Victron Energy system with solar panels on the campervan I…read morepurchased. They were very welcoming to my request and scheduled a convenient appointment. Chance is truly the guru of these systems. He did some troubleshooting to get me pointed in the right direction, then helped my to complete the upgrade properly. These systems are VERY complicated, but work incredibly well when configured properly. Chance went ABOVE AND BEYOND in his service level to make sure every component was working efficiently and safely. I can't give any higher recommendation for this business!

Awesome for any kind of creative idea you have! These guys re master any trailers or even new kinds…read moreof finds.. I haven't ever heard them be stiff necked about anyone's idea or vision. As far as i'm concerned these guys are heroes who make dreams come true.

Broke down on i-80 west coming into Utah. I called several companies and all were to busy to come…read morehelp. Thanks to Lukas from on the way, my trailer air chamber and airline fitting was replace in under 45 minutes from the time I called. I am a new driver and being late to my first delivery would have been tragic! I can not thank the On The Way team enough for their professionalism, efficiency, and expertise. I will definitely be recommending them to all my trucking friends! If you are in the Utah area, this company is the way to go! Thank you guys again!!

From the owner: On The Way Logistics is new to the Salt Lake area. Members of our team are all experienced and…read morelicensed mechanics and or Utah Safety certified road side specialists. Our main goal is to get commercial drivers back on the way! Our services include truck and trailer repair, 24/7 roadside assistance, fuel delivery, and even dispatching!