Ryan was amazing--from the very beginning until everything was perfect! Customer service is…read moreclearly really important to them, and it shows. Everything was so easy. They will be the first stop next time we are searching for a car. Thank you!

I can't say enough good things about this dealership! I initially worked with Cole and he was able…read moreto help me find the perfect car for me. On a later date, Cole, Kelly, and Andy went above and beyond to help me again. They even took the time to look at a car for my daughter that wasn't from their dealership. Everyone we worked with was kind, not pushy, knowledgeable, and genuinely cared about helping us find the right fit. It's rare to find that kind of honesty and service these days. You can tell this is a wonderful, family-owned business that takes pride in treating people right. I would 10/10 recommend doing business with them, they've earned our trust and our future business!

The gentlemen Jarel and Hazen treated my son well. My son and I arrived on the lot and was led to…read moreJarel. Jarel was the one that responded to my son's email right away yesterday and set up this appointment. My son was able to test drive an all-wheel challenger and was pleased at how well it drove. There wasn't anything wrong that stood out. A gouge on one of the tires but it wasn't bad and the tire is fine. The rest of the car is great. Mr. Hazen is the manager and handled the trade in with my son's car smoothly. So, I had written this review before the end of the sales and it's set up this way. I recommend waiting until all sales are final and here's why. We get to the last guy Mr. Laird and found out there's a tracker put into the car and you get charged just under $1500 for that. No choice. I didn't like that at all. We let it go since it was already in the car. Not right though.

Update: Colton the sales manager (decent guy) stepped up and tried to make this right after being…read moreon the phone all day. They agreed to refund the full amount of the GAP insurance and Warranty we didn't want. He's agreed to provide a rental car and take the car into the shop and make repairs. Once this is done, money refunded, and the car has been fixed satisfactorily, I will update the overall rating. I'll keep you updated if they follow through. Warning (Do not buy a car at this dealership unless you want be harassed, scammed, and leave with a Branded title vehicle that doesn't meet any standards. Here are a couple of things to be aware of: 1) They will try to sell you a vehicle monitoring system that is $50 GPS tracking unit that is connected to your OBDII system. They wanted $1799 for it, and they say it can't be removed. It has two tabs to remove the unit in about 10 seconds; Later the salesman said we could pay for a year then they will remove it.... this was a complete lie. Don't Pay it! 2) They tried to add on a carbon credit fee of $200 which no one could explain what it was. 3) Branded cars have no manufactures warranty left, you have zero warranty on their cars. They will offer you a warranty and in my son's case they said it was $2,200 off but the contract was $4500 for a warranty, he thought it was $2200 total????? 4) The next morning after driving the car home he noticed the trunk was leaking, the taillights were full of moisture, and the trunk is out of alignment. We had an autobody tech look at it and he said there were numerous panels out of alignment and the car should not have left the shop. We went into the dealership Monday morning and asked to return the car and get our down payment back. They said it's his fault and he should have checked the vehicle (it was dark at night when he saw the car). This may be the worst car dealership in Utah and is by the least honest I've come across ever. You're better off going to Carmax or another dealer who stands behind their cars and doesn't lie to you the entire sales process. Run as fast as you can from here!

We had a great experience with Summit trucks. I looked them up on yelp before I went in and…read moreconsidered going elsewhere because of the bad feedback here on yelp but I am glad I didn't listen to them. The team is very friendly and easy going, we got a fair trade in value for our truck and am very happy with the new one. I was told they are under new management and have changed the way they have done things in the past. Would for sure recommend them.

This is an absolute stand-up company with great integrity. I purchased an F-150 with Jesus who did…read morea great job providing me all of the details on the truck before I came to test drive and purchase. Tyler Merrill was a huge help to resolve an issue after the contract was signed, going well out of his way to make sure things were done right and fair. Most companies would not have done what Tyler did. They will have my future business.

I've had an excellent experience with EV Auto--twice now. Alex, the owner, is incredibly kind,…read morepersonable, and straightforward, which makes the entire process stress-free. They purchased my last two Model Ys at an extremely fair price, no games, no pressure. Their team handled transportation and the transfer of ownership seamlessly, making everything quick and effortless on my end. Communication was clear, timelines were honored, and the professionalism was top-notch from start to finish. If you're looking to sell an EV and want a smooth, honest experience, I highly recommend EV Auto. I wouldn't hesitate to work with them again.

I just moved to Utah, needed a car and EV was recommended. Prices were competitive, and I was…read moreprobably the easiest sale of the day -- price plus a roof rack. Easy, out the door! Took 3 weeks to get the roof rack, it was evident the salesman had totally forgotten about it. As I was getting my Utah license about 30 days later, it occurred to me to check the plate status. The state hadn't received any paperwork! Called EV auto and got a runaround, that they go through a "3rd party vendor" for titles and they didn't have it. I didn't buy the car from a 3rd party-- I bought it from you. EV express mailed me an extension tag, and when the title finally came in the salesman walked it into the DMV. So 3 stars for the recovery. However I'm certain that if I hadn't checked and kept following up, I would have been driving on an expired tag for who knows how long.

We purchased a 2018 Honda odyssey less than 6 months ago. We are having major electrical problems,…read morea Honda dealership said that we need to replace the entire floor harness which will cost $7600. Not to mention an additional $3000 worth of work; the timing belt tensioner is leaking, the arm bushings are torn, and valve adjustments are needed. It makes me wonder if they did any sort of inspection on the vehicle, even though they said they did. And when we purchased the car we tried to get an exclusionary warranty. They sold us one, that was crazy expensive, only for us to learn that is was nonexclusionary. We called the rep to ask what was going on and he said that they didn't sell exclusionary contracts for our car. So they lied to us and said well you can keep what you have or cancel it. Do not buy a car from here.

Outstanding!! Great customer service from Brieten from start to finish...saved about 4K buying the…read morevehicle in American Fork versus Las Vegas...definitely RECOMMEND

Tried calling multiple times to get a part so I can pass emissions. Have been trying for the past…read moremonth to get in contact and jumping through hoops. Now it's past my tags dates. Still NOTHING after being reassured they would contact me back. Horrible communication!

My Ford motorhome was identified as needing a safety recall for the power steering and Performance…read moreFord Truck Country was able to resolve this problem in a few hours. Another Ford dealer in Salt Lake wanted me to drive my motorhome to their lot and leave it for several weeks as they ordered the parts. Paul

Worst car buying experience! Found a car online called and got a salesman. The salesman would only…read moretalk to my husband not me. I then called the next day and got another salesman. They quoted me a price $2k more than what was listed on the price. Finally got price negotiated but had to have exact numbers as I would be flying in to get vehicle. After hours finally got the go ahead. Arrived next day, got keys to look at car but it was snowy so couldn't see the whole thing. I never got offered to test drive car. We had agreed that we could docusign because my husband would not be with me. The finance guy was so mad about this, as they don't do docusign. They made me sign my husbands signature. Finished the process, not one person said thank you, no one shook my hand, no one went over the car with me. The most bizarre car buying experience of my life. Now we are almost 40 days out and my courthouse still does not have the paperwork and I have not received anything from finance company. Called multiple times and emailed, finally got a hold of the finance person and nothing has been sent because he said he didn't have a copy of our drivers license even though they need those when they pull our credit? I would never recommend them to anyone!

Terrible service experience. Went in they day after a 60k service for $900 for help addressing…read morenoise and vibration and ended up spending an additional $600 for a repair that didn't address the issue and wasn't needed. Three days later they need more time to investigate and want to tear down the differential to identify the issue, and more money to explore. They aren't here to help, they are available to collect a payment. Polite, but incompetent service. People deserve better. Full detail: Went in for help addressing noise and vibration drivers side front wheel one day after a 60k service ($900) including: alignment; tire rotation/balance; front/rear differential service. They hypothesized that the wheel hub needed to be replaced ($60). The inspection video details a completed successful repair, but never confirms the hub was actually bad.After completion the original issue remained. I wasn't able to return to the shop but called within 15 min to discuss with the service manager and tech, but no one was available and I was told to call back/come back the next day. They next day they said they would have to dig in to see what the actual issue was, no comment on the unnecessary repair. Three days later, they need to dig deeper and tear down the differential, that they serviced days prior. They offered to credit the hub repair cost to digging in to the differential but are just ringing up the bill at this point. They wont own the unnecessary repair and return my money. I can't trust them. Terrible experience, with no end in sight.

I had been looking for a newer car for my self for some time. My husband had found a Honda Pilot…read morewith the wish list that we were looking for on Ksl listed at the dealership. Keep in mind we live about 40 mins south of this dealership. When we pulled up to the dealership all the cars they had on their lot we all parked nicely and we all really clean. This was the first pilot that we had looked at that looked brand new. It even smelled like a new car. We went in side and talked with Ryan and he was so helpful he even work on the price a little bit to help me feel even better about the decision to buy the car. I then mention to them that I would like to get my windows tinted he immediately gave me a reference to someone that he recommended that same day that company tinted my windows not only did they drive us over there to the shop and they drove us back to the dealership finalize paperwork the customer service was amazing. Fast forward 5 weeks later to today I went to pick up my plates for my car and I had to go back to tint shop to get sound system installed in the car. They needed my car for the day so I need a ride to the train station and Ryan offered to drive me to the train station. I loved that I not only the fact that I got a car that I wanted but amazing customer service and purchased from a local Business. I would definitely consider buying a car from them again in the future.

This is a complaint that I sent into the company after my unpleasant experience which occurred…read moreBEFORE I EVER VISITED THEIR LOT. I am writing this due to the rude customer service that I received on September 13, 2014 (approx. 9:45 p.m). After an employee answered the phone I asked the associate if I had reached Utah Auto Gallery. His snotty response was, "No this is Auto Gallery." He then hung up on me. I called back in effort to find out the companies hours on Sundays. The same associate answered with the greeting of "Are you looking for 'Utah Auto Gallery' or 'Auto Gallery'?" I ignored his rude greeting and proceeded with my original question, which was the business hours for Sundays. He responded that "No dealerships are open on Sundays in Utah." I informed your employee that I will be taking my business else-where due to his bad attitude. I was interested in a 2010 Kia Forte but no longer have any desire to work with your company. I would find it helpful for you to work on your customer service and understand that the business of selling cars is not for those who have little patience to hold their tongue.

Trevor and Laura a great to work with. They helped us find a van that was perfect for our family.read more

The owner and I worked out a deal on a car that had for sale late last night. I told him I would…read morecall first thing this morning to give deposit to hold vehicle. This morning I called, texted and email. I did not hear back from him. I tried throughout the day. Finally in late afternoon he returned my text and told me they sold the vehicle to someone else for a higher price that what we had agreed on. Don't do business with people who lack and integrity and don't keep their word.

I went into XLR8 motors to help my niece buy a car. All I can say is thank you Prince for making…read moreher first car buying experience a great one! Friendly and honest what more can you ask for? I loved the transparency and will always look through the inventory at this dealership first when I need another car and would encourage any one I know to go and visit Prince if they want to be treated fairly.

Me and my husband bought a car from Trent at xilr8 motor and got absolutely screwed. He was the…read moremost unprofessional businessman we have encountered. We bought the car knowing it had a branded title but Trent had said it was rebuilt and restored to code and things looked good on the outside. But it was far from that. We took the car to Kia in layton to get a sensor recalibrated and when they took off the front bumper they immediately called my husband and said they wouldn't work on the car because of how bad it was and advised us to get a lawyer and sue immediately. Here is a list of some of the problems we had with this car Self tapping screws holding things together including the radiator, a screw in the sunroof shade, bad battery, bent crash bar, bent frame, broken radiator, missing skid plate, the bumper was plastic welded together, forward collision sensor was broken and the hood latch broke. We contacted trent to see if he would make things right and he agreed to take it into a shop to get it fixed well the body shop had the car for almost 3 months and Trent was absolutely terrible at communicating and wouldn't answer our messages or got shitty with us when we asked for parts lists and things that were getting fixed. Well we Got the car back and found out he only got the radiator fixed, new crash bar and supposedly fixed the frame. And has now ghosted us. For them to have my car for almost 3 month I thought it would have been all fixed but we still have to put so much money into it. Long story short please for the love of god don't buy from this dealership especially if it's from Trent and me and my husband have learned to never buy a branded title again.