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    MINI of Murray

    3.8 (85 reviews)
    Open 9:00 am - 8:00 pm

    Services - MINI of Murray

    Auto maintenance

    Auto repairs

    Auto brake repair

    4 More Services

    Auto engine repair

    Auto steering and suspension repair

    Auto wheel and tire repair

    Routine automotive maintenance

    MINI of Murray Photos

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    Recommended Reviews - MINI of Murray

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    One of the many puddles of oil dripping out of the car onto our garage floor after Mini Of Murray took 4 hours to change the oil.

    This bad review will stay up until the issues are resolved, if ever. We have had MANY issues with this dealership. The car we purchased from them had supposedly had thousands of dollars of work done to it before we purchased it. They said it was 100% good. The check engine light came on as we drove off the lot on purchase day. Then after spending weeks in the shop at this dealership, we finally got it back. They had put over 700 miles on the car while they were "working on the car". They had many excuses of how or why this could have happened, ranging from the paper work being wrong to their service guys have to drive it to see how it's running. Either way, it's unacceptable to put hundreds of miles on someone's car. After deliberating for days on how our car had almost 1000 miles put on it while in the shop we finally agreed to them giving us free oil changes and services for a number of years. Here we are today, after getting our first oil change done 10/2/2024 (we made an appointment for the oil change a week in advance, at their convenience, at 9:30 am and told them we were just waiting since it's just an oil change and a 30 min drive from our home- we ended up waiting 4 hours for the oil change while other people came and left getting different & similar services) now... before we could figure out what was going on...the car leaked all of its oil out on our driveway and in our garage. They obviously did a very poor job at a simple oil change. The mechanics & managers here are terrible at communication, doing the work, and taking care of their customers. The service manager is Rusty, who we have been working with since day 1 and we are far from impressed. Yesterday Rusty told us they would tow the car back into the shop today (Saturday) but he failed to mention they are closed for service on Saturdays. Rusty did not get the car towed, he did not leave us the loner car as promised, he did not let the sales manger know any info so we are still stuck with an undrivable car, leaking oil all over our driveway and no car to get to where we need to go and do while Rusty is having his Saturday off. All of these issues are preventable by communication, honesty, doing your job right the first time. We recommend Mini Of Murray get their $hit together and stop making excuses for bad workmanship, bad communication, and bad management. After working with Mini Of Murray for months and months on issue after issue with a car we purchased from them. I am doing what I should have done long before, write this review. We DO NOT RECOMMEND buying and especially getting serviced at this location.

    Her name is Stormtrooper!
    Angie M.

    I brought my 2015 Mini Cooper Countryman S to the service department last week and I was amazed by the customer service! I walked in and was pleasantly greeted by Zimran Anwar. He had the biggest smile on his face and was so nice and friendly to me. My appointment was for an annual oil change and he informed me that it's probably time for a new engine air filter too. I am very appreciative that he mentioned this because none of the other Mini Cooper dealerships had ever told me about this. I have been driving with the original air filter for 61,000 miles. It was a really good price to pay the service department to replace the air filter for me, however I decided to purchase an air filter from the Parts Department and install it myself. If you watch a YouTube video and have a couple of tools, it's very easy to change the engine air filter on your own. The parts department sells the filters for $60. I received an oil change and a free inspection of my vehicle. For the first time in 7 years, my car needed service. The service staff sent me a text and an email with video footage. The drive belt was cracked. I decided to pay them to replace my drive belt for me. I feel very confident in their work and I was very impressed with the price. I feel that the parts and service are worth the money. I waited for my vehicle in the lounge. And I was so entertained watching television and indulging on unlimited refrigerated bottled waters, canned sodas, unlimited coffee and even snacks!!! There was a huge assortment of snacks to choose from including but not limited to peanut snack bars, trail mix bars, nature valley granola bars and more! Every employee that walked into the lounge to refill their water bottle greeted me and was so friendly and cheerful. I am super impressed with being treated like such a valuable customer. I want to tell you more about Zimran Anwar. He is exceptional. He really goes above and beyond and is really good at his job. I was even impressed with the pen that he handed me to sign the documents. I loved the fancy pen so much that Zimran gave me the pen! I thought that was such a nice gesture and it definitely means that I will be a loyal customer. They treat you like royalty here!!! Zimran is just so pleasant and personable. He is very professional, thorough and an excellent communicator. The staff at Mini of Murray even washed my car for me and it came out sparkling!!! That alone makes me want to go back to service. A few days after my service appointment, I even received a very personalized email from Zimran. That stuck out to me the most. I am so grateful for his attention to detail and he really does care about the vehicle and the customer. I also received a survey from Mini USA and the Service Department received 10s across the board and YES to all the questions. I am so grateful for such an amazing experience at Mini of Murray!!! It was actually a super fun time hanging out in the comfy lounge, watching the TV show Friends, eating lots of snacks and drinking sodas. I actually can't wait to go back to this dealership to get my car serviced again. I trust them with my car and seriously ask for Zimran Anwar, he will help you and you will be super impressed and happy with his outstanding customer service skills! Thank you Zimran and thank you to the entire dealership, service department, and parts department. I love my Mini Cooper!!! Best car I've ever had and I bought her with only 4 miles and she has 61,000 miles now and all I've ever had to do is an oil change once a year, new tires, new engine air filter, and a new drive belt. She's my baby and I'm so grateful I found such a great place to take her to for service.

    Linda M.

    Never going back. I had the worst experience yet at Mini Cooper. I have never felt so taken advantage of at a mechanic until now. I have been going to the Mini Cooper dealership since I bought my Mini back in 2020, but I am never going back for maintenance. The staff is friendly, however when I receive my car back, it's either dirty (even though they tell me it's been washed) and/or with a new issue. I took it in to have it inspected for a smell coming through the vents, when I got my car back the vent was no longer working and the smell was still an issue, I waited to have it checked at the same time as my oil change as it was coming due soon. When I took it in and expressed my concerns they told me I would have to pay $150 for an estimate of the vent. They called me back telling me that all the repairs they found would be $7,950, the the vent issue alone is $4,956. I then got a call from the sales rep wanting to sell me a 2023 Mini Copper SE in which the price was 37K and the value ran at 32K, plus my 2015 they were only going to give 6K when it's worth 15K. I told them to do the oil change but nothing else. When they gave me my Mini back, they didn't even bother to fill up the tires, they were close to being flat, with one being at 8PSI. I took it to a local mechanic and they told me that the fix for the vent would be $3K with them. They also informed me that while they were inspecting the battery that cables were put back not secured almost like Mini of Murray just in a rush threw them back. Zimran, the service advisor was also talking really fast when giving me quotes. I thought I had heard $600 at one point not $6K, when I called him to confirm what the sales rep was saying he was laughing at the miss understanding. I wish I never trusted this company.

    Thanks for fixing this warning message! The idiots at the Las Vegas MINI couldn't figure it out.

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    Page 1 of 3

    Ask the Community - MINI of Murray

    Review Highlights - MINI of Murray

    If you are even THINKING about looking for a Mini in the Salt Lake City area, find Tony Poulson.

    Mentioned in 12 reviews

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    Red Rock Auto Repair

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    City of South Salt Lake

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    This is one of the first negative reviews I've ever written for a business, and I'm doing so after…read moremuch careful consideration because although I feel truly wronged, I dont want to make trouble for anyone. That said, having just made the first of many credit card payments for work I never would have had done given the full scope of what my vehicle needed, I feel compelled to prevent this from happening to anyone else. While the actual work done here seems fairly competent, the diagnostic process seems about as accurate as playing darts blindfolded. I brought my car in because it was creaking misfiring, and the check engine light was on. I told them that I believed my engine mounts were worn out and that I also needed a diagnoses for the misfiring. They told me that the cause for the misfiring was likely that my spark plugs and ignition coils were worn out, because that usually happens around 100k miles and my vehicle was past that. I agreed to have them replaced along with new engine mounts, to the tune of $2,600. I was told that after this my vehicle would be like a totally different car. The very next day, my car misfired again and the check engine light came back on. When I brought it back, they informed me that they don't have any way of knowing this fo sure, but I probably actually had a blown head gasket. I brought my car to a different mechanic shop who did a full and complete diagnostic from bumper to bumper and took photos of everything wrong with the car- from a blown head gasket to a leaking transmission to almost completely worn wheel bushings and a host of other problems totaling over $8,200 in addition to the $2,600 I had already paid at Red Rock Auto. Had I known this in the first place, I never would have paid $2,600 on a doomed old van that needed almost $11,000 in work done. I had to buy a new van and that $2,600 would have really helped with the down payment. I'm tempted to say that I feel duped, but I don't think there was any malice or fraud going on- just general laziness or incompetence in the diagnostic process that very negatively affected me.

    Immaculate Auto Repair & Service - Come in mention this ad and get additional 10% discount.

    Immaculate Auto Repair & Service

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    Mike Palmer Automotive - Struts and Shocks Salt Lake City, UT

    Mike Palmer Automotive

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    Went in to get my car inspected for a noise coming from my vehicle and to prepare for smog. The…read moreowner Jessie is an amazing guy who not only check everything out for me ,but took pictures and labeled everything that was wrong with my vehicle. Quoted me in the same day and started working on the vehicle. The price was amazing for the work done and the parts they use are quality. I'm incredibly impressed with this auto mechanic shop and will definitely be going back for future things needed to be done.

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    Mobile Brake Experts

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    Buen servicio... me gustó mucho la atencion , primera vez que uso este servicio a domicilio y lo…read morerecomiendo , me hizo un buen presupuesto por el cambio de aceite y frenos....mi carro quedó 100 puntos . Gracias por el servicio

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    MINI of Murray - car_dealers - Updated May 2026

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