1. Special Eye Care

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Camp Springs, MD

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Special Eye Care

4.0 (23 reviews)
Closed • Closed

By appointment only

Services - Special Eye Care

Eye exams

Eyewear fitting

Retinal imaging

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Review Highlights - Special Eye Care

“Lamont and his attentive team in the Camp Springs office get 10 out of 10.”

Mentioned in 3 reviews

Read more highlights

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Sterling Optical - Shops at Iverson

Sterling Optical - Shops at Iverson

4.0(21 reviews)
1.8 mi
•$$

I have been coming here for over 20 years and the service never disappoints. When you literally…read morehave to wear contacts and glasses, you want to be comfortable with your surroundings when discussing eye care. The customer service is outstanding.. always has been. Lolita has a way of making you feel comfortable and I always trust her judgment when choosing lenses and eyewear. She has been here as long as I have been coming. Kudos to Lolita... Lewis and Lynnay ( and the doctors too!) for always offering top notch service!! P.S. the remodeling job is super cute! L.Ridley Wash DC

I've finally carved out some time to write out this review. I see the reviews below mine are very…read morefew and not one a Yelp Elite so you can decide on their authenticity in review. This was my 1st and last time shopping at Sterling. It's really just the same sad story...supporting a black franchised owned business and receiving piss poor service and product. Not all businesses match the statement. However, Sterling does. I only scheduled an eye exam here because I've purchased directly from Dear Emery a few times and was told from a colleague their frames are sold at Sterling too. I needed an eye exam for this benefit year and thought why not get some frames too. The eye exam was quick and the optometrist was older, appeared experienced and nice. I expected this part to be quick because my vision has not changed much in my contacts or eyewear. After the exam, I was escorted to view and try on frames from another staff member, Lynnay (sp?). I shared with her the style and brands I was going for. We checked out Dear Emery but the ones I wanted was sold out. So then we tried on my 2nd choice, Cazal. Cazal is super hard to find in stores in the area because they are exclusive and not many stores have partnership with a distributor for the Germany-based brand. Their frames are very eclectic, edgy and statement pieces. I found one I wanted after trying a few pairs and began my ordering process. I chose the frame and the transition lens. They were very costly even after going through insurance with a balance of around $1200 left. Now this is where my experience went downhill. I received a call a wk later telling me I could come in to pick up new glasses. I arrive and Lynnay took the glasses out the case and told me to try on. I can't make this up y'all. They really tried to give me glasses that were the used/on display glasses with the inside serial number and brand name gone from people trying on. I immediately told her how dare they try to sell me this used frame and new lens. She said well they are clean because they sanitize every pair after try on. Y'all!!! If I wanted Goodwill, China would have went to Goodwill. Fast forward. I was very firm in they either get this mess straight and order new or refund me my money. She jumped on the phone and called her manager Lolita and explained what happened. I did not receive an apology or anything which leads me to believe they sadly do this to customers on a regular. And the customers just don't know SMH. I've worn glasses and contacts for the past 30 yrs and never been sold a used floor frame. Now why would I do that and essentially be paying $1200 for just a lens? I could have somebody on the street make that! I called Lolita the next day to provide feedback on the situation and of course she replied in a passive aggressive way which I expected. Brushing it under the rug, talking over me and so insincere in her tone and response. The "new" and correct glasses finally arrived after an additional 2 wks. I should have expected nothing less. It is in Iverson Mall. The snickerdoodle shop will give you more quality and service than them. Get your luxury glasses elsewhere. Trust me.

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Sterling Optical - Shops at Iverson
Sterling Optical - Shops at Iverson
Sterling Optical - Shops at Iverson

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MyEyeDr

MyEyeDr

3.3(44 reviews)
3.7 mi
•$$

I forgot to write a good review about this place the first time we went there. We've been there…read moremany times since and we love them. We go so many times because my daughter is always breaking glasses. But that's how kids are. Okay, I'm getting off topic. Anyhow, the first time we went, there was a great eye doctor that did magic tricks. My daughter has special needs and she loved him. From that time forward, any time we went to that place, she expected to see him. He has since moved closer to his home and doesn't work at that location anymore (really sad about it). However, there is another guy that is still there. Either his name is Brian or Ryan. He has a ponytail. My daughter loves him too. Any time we go there, we have a good experience. They call to let you know about your appointment. They tell you what is going on. They are extremely patient and have great customer service. I have NO problems with them and I have probably been taking my daughter there for about 3 years now. I have to remember to write good reviews when I receive good service. This place definitely deserves all the stars. Sorry to the other folks that had a bad experience but mine have ALL been awesome and that place stays busy. I mean, their turnover rate seems a bit quick (new employees all the time. I rarely see people twice besides Brian/Ryan) but I've liked everyone that I've interacted with in the past 3 years.

Waste of time. I'm a family member of a doctor. I wasted over an hour as they wanted my sister to…read morestop seeing patients to make a request for them to help me, after she provided her number, they went MiA and stated they needed to send her an email for her to confirm. And she provides virtual care. After alll of that, they came back with a higher price, higher than my insurance... sat there and looked at me clueless. I went to another office and bought two pairs of glasses!!!!!! The older lady was so worried about commission and missed out on her blessing. Don't waste your time.

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MyEyeDr
MyEyeDr
MyEyeDr

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Burns John L Dr

Burns John L Dr

3.0(2 reviews)
2.9 mi

From the phone call scheduling my appointment to selecting eyeware. The front was welcoming and…read morepleasant- beyond patient. Selecting glasses is not an easy choice- they dont have a massive selection in store and thats ok but they are very patient in assisting and making sure you find something you like and compliments your face. My two teens were able to get there check ups, pick glasses, and even commended the quality of what was done during their exam. Im glad I followed my heart and seen all the other reviews and gave them a try.

We have been long time patients for more than ten years and just this year, the customer service…read morechanged negatively. In the past, you were sent an appointment reminder by the Office and that did not happen this year and we unfortunately missed our appointment. We called to reschedule and was told there are no remaining appointments available this year. They have a new Receptionist by the name of Erica who can be rude and if challenged because she is not very skilled, can become extremely rude. My Husband became frustrated with her and asked her to have Dr. Burn's to call him and no call was received. My Husband thought maybe Erica had not given Dr. Burn's the message because Dr. Burn's in the past has returned phone calls. So, thinking Dr. Burn's was not given the message, my Husband called again the next day. Erica was very rude and abrupt and put him on hold only to return five minutes later to say that the Doctor was not in the Office today. There is no longer an Office Manager so we both called several times and Erica did not answer the phone. We called and left a message to speak to Barry. Well, Barry called and was really uninterested in our problem, he finally listened and told my Husband that they are under staffed, the Doctor is not in and the phone rings off the hook and "that is just the way it is" and there are no appointments. We have been going to them far to long to be treated this way and have, unfortunately, decided to take our business elsewhere. We spend at least $700 plus each on reading glasses a year, every year. This place was expensive but we were loyal. You have been warned.

Special Eye Care - optometrists - Updated October 2026

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