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    Special Eye Care

    4.0 (21 reviews)
    Closed Closed

    By appointment only

    Updated a few days ago

    Services - Special Eye Care

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Special Eye Care Photos

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    Ask the Community - Special Eye Care

    Review Highlights - Special Eye Care

    Bunyon reached out and asked me to escalate the issue to my vision insurer.

    Mentioned in 9 reviews

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    Sterling Optical - Shops at Iverson

    Sterling Optical - Shops at Iverson

    3.9(19 reviews)
    1.8 mi
    $$

    I have been coming here for over 20 years and the service never disappoints. When you literally…read morehave to wear contacts and glasses, you want to be comfortable with your surroundings when discussing eye care. The customer service is outstanding.. always has been. Lolita has a way of making you feel comfortable and I always trust her judgment when choosing lenses and eyewear. She has been here as long as I have been coming. Kudos to Lolita... Lewis and Lynnay ( and the doctors too!) for always offering top notch service!! P.S. the remodeling job is super cute! L.Ridley Wash DC

    I've finally carved out some time to write out this review. I see the reviews below mine are very…read morefew and not one a Yelp Elite so you can decide on their authenticity in review. This was my 1st and last time shopping at Sterling. It's really just the same sad story...supporting a black franchised owned business and receiving piss poor service and product. Not all businesses match the statement. However, Sterling does. I only scheduled an eye exam here because I've purchased directly from Dear Emery a few times and was told from a colleague their frames are sold at Sterling too. I needed an eye exam for this benefit year and thought why not get some frames too. The eye exam was quick and the optometrist was older, appeared experienced and nice. I expected this part to be quick because my vision has not changed much in my contacts or eyewear. After the exam, I was escorted to view and try on frames from another staff member, Lynnay (sp?). I shared with her the style and brands I was going for. We checked out Dear Emery but the ones I wanted was sold out. So then we tried on my 2nd choice, Cazal. Cazal is super hard to find in stores in the area because they are exclusive and not many stores have partnership with a distributor for the Germany-based brand. Their frames are very eclectic, edgy and statement pieces. I found one I wanted after trying a few pairs and began my ordering process. I chose the frame and the transition lens. They were very costly even after going through insurance with a balance of around $1200 left. Now this is where my experience went downhill. I received a call a wk later telling me I could come in to pick up new glasses. I arrive and Lynnay took the glasses out the case and told me to try on. I can't make this up y'all. They really tried to give me glasses that were the used/on display glasses with the inside serial number and brand name gone from people trying on. I immediately told her how dare they try to sell me this used frame and new lens. She said well they are clean because they sanitize every pair after try on. Y'all!!! If I wanted Goodwill, China would have went to Goodwill. Fast forward. I was very firm in they either get this mess straight and order new or refund me my money. She jumped on the phone and called her manager Lolita and explained what happened. I did not receive an apology or anything which leads me to believe they sadly do this to customers on a regular. And the customers just don't know SMH. I've worn glasses and contacts for the past 30 yrs and never been sold a used floor frame. Now why would I do that and essentially be paying $1200 for just a lens? I could have somebody on the street make that! I called Lolita the next day to provide feedback on the situation and of course she replied in a passive aggressive way which I expected. Brushing it under the rug, talking over me and so insincere in her tone and response. The "new" and correct glasses finally arrived after an additional 2 wks. I should have expected nothing less. It is in Iverson Mall. The snickerdoodle shop will give you more quality and service than them. Get your luxury glasses elsewhere. Trust me.

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    Sterling Optical - Shops at Iverson
    Sterling Optical - Shops at Iverson
    Sterling Optical - Shops at Iverson

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    Greater Maryland Eye Physicians and Surgeons

    Greater Maryland Eye Physicians and Surgeons

    4.3(4 reviews)
    4.1 mi

    Commendation: Today 10/17/18 was my first visit to this establishment.Let me tell you I was very…read moreplease. From the receptionist to the finish product-purchasing eye wear. Pleasant smiles,professionalism, and well place humor. I would recommend this establishment in heartbeat. Please recognized and commend the following staff members; Ms.Virgins,Susie,Dee Dee, Tanya,Bri, and last but not lest MD Pnootheti. I did arrive too early at 1:32 PM The front desk did recognized me and got the paperwork rolling and co-payment (you know that weren't going to forget that). LOL! My appointment time was 2:45 PM I was called at 2: 50 PM( not bad) and things move forward in timely manner from that point (I was pleased). The encounter I experienced in selecting, and purchasing my eye wear is excellent. PS. Future visit will determine the ultimate rating. Thank you, Bernard Barnes

    I was recommended by my Retina surgeon. From the day that I made the appointment to my experience…read moreI had today during my appointment... Everyone and thing was delightful. The front desk lady at the time I made my appointment was so accommodating and called in reinforcements to make sure I got an appointment before I had to report back to work. Today the check in process was speedy. The doctor assistant was personal and professional. There were several test done on my eye to make sure that everything will be right and ready for my surgery. All my questions were answered and the cherry on top was... I was told by another assistant they recommended I got a lens not covered by my insurance. The doctor looked at my last test taken on my eye and said that it was not necessary to get. Not to come out of pocket when I could get the one covered by my insurance. That because of the condition of my eye, it would not be worth paying that money. Because of my experience so far, I feel confident in a successful surgical out.

    America's Best Contacts & Eyeglasses

    America's Best Contacts & Eyeglasses

    2.3(10 reviews)
    4.0 mi

    And I see why this location has terrible reviews because they are all valid. I have been going to…read moreAmerica's Best for over 10- years and even when I lived in Georgia no problem with being seen, customer service, etc. Even the Woodbridge location you get there at your appointment time and you will be in an out no problem. But here for some odd reason they only have an actual eye doctor only on Tuesdays and the rest it's virtual. Ok...but then they only had (1) employee who does the testing before you go see the doctor and they were behind hours! He was running in an out rooms looking frazzled. I came in a little early for my appointment and I was told it would be more than an hour or so before I even got back to do the tests. Not including it was at least 6-7 people ahead of me who hadn't been seen yet. I'm like why the hell I even have an appointment!! Then I overhead another customer saying that it's only this location and Forestville that be like this. And unfortunately I live closer to both of those but I won't return. I would rather drive a little further to be in and out than waiting over 2-hours after my appointment since they can't hire more people to help them out. I actually scheduled an appointment for Woodbridge as I'll be in the area tomorrow. Don't waste your time or schedule anything the day you go in. Just ridiculous!

    My appointment took much longer than anticipated but why 5 stars? Because the staff was working…read morewith a challenging situation which delayed things. Everyone did an excellent job handling the situation. Ethan kept us updated on what was going on and had an excellent attitude. Also shout out to Winter who performed all my tests with a smile and good energy. It isn't always about how things are handled when things are perfect - it is how things are handled when challenges arise. Kudos and thanks to everyone there.

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    America's Best Contacts & Eyeglasses
    America's Best Contacts & Eyeglasses
    America's Best Contacts & Eyeglasses

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    Special Eye Care - optometrists - Updated May 2026

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