I have been going to this location well before it was acquired by MyEyeDr. Also had very good care,…read moreincluding for a couple of emergency situations. Dr Schatz is very engaging and takes his time to thoroughly explain everything. Unfortunately the new support team is a little hit or miss.

They deliberately advertised additional features of the prescription glasses, like "XtRActive…read morePolarized Gray," and gave the wrong (underestimated) patient co-pay for those features despite having up-to-date information on my insurance. After I paid all of my patient co-pay ($175) at the time of service, they sent an additional $75 surprise bill for the glasses to a debt collection agency. A highly dishonest and unethical practice.

This location and its people are so amazing it's hard to know where to start. I am a following…read morepatient from when they were in PG mall. Mainly, due to the staff truly being the BEST. They are always there if you need anything.. I went in today for my normal exam and eyeglasses benefit. Everything seemed great and insurance seemed to be processing normally till the bill hit. For some reason my second glasses benefit wasn't applied leaving to a higher bill than expected. Ms. Dawn, I believe she is the store manager. Spent close to 2 hours to resolve the situation all while still welcoming other customers and taking care of all the extra things that popped up. All while keeping a positive attitude. I could tell just by watching the other customers that they adore and see top notch service that this team provides. I will keep recommending this place to anyone that listens and really hope this encourages others to give this location a try.

Very rude the doctor herself stated I would speak when asked when they did get an interpreter when…read moreI asked for one for my mother but yet for me voluntarily stating I can translate get treated that way I don't know just seemed very disrespectful in ways I was very surprised that someone like us a provider and works there

Wow! I'm just discovering their Yelp!!!.. I've been seeing Dr. Kristine king since I was 18 & I'm…read more40 now, the customer service is always kind, patient and genuine including the staff. I would hands down no hesitation recommend her or her husband they both value their customers in every aspect. The office stays clean, keeps good magazines, very thorough with the patient care and treatment. I've never had an issue except when they retire because I know nobody will be as wonderfully genuine and knowledgeable and honest as this office across the board have been!

I trust these people with the the thing I fear losing most, my eyesight. Always in great hands, no…read morematter the staffer.

I brought my safety glasses purchased from LensCrafters back after only 11 days for a simple…read moreadjustment, and the experience was unbelievably unprofessional. The employee immediately refused to help, claiming she "couldn't touch" them because they were safety glasses, then kept inventing new excuses instead of offering any real assistance. When I called out her rude behavior, she escalated the situation by telling me to leave the building or she would call the police. Completely unacceptable customer service. I won't be returning.

I went in with my mother for an appointment asked on online when making the appointment for…read moreinterpreter when we get there there isn't one soo I stated I can translate being nice well one since i am there already why not the my mother NOT understanding what the doctor is saying so I am explaining things to her the DOCTOR than proceeds to say excuse you will talk when I ask you too like I worked for you very very unprofessional and I work with doctors .. so I got up and left with my mother don't allow anyone to speak to you like this but LensCrafters have nicer doctors because this speaks bad of the location

I've been coming to this location for over 10 years. Dr Gerald Thompson is my Optometrist. Now his…read moredaughter Dr Kathryn Thompson is the owner though I still see Dr Gerald Thompson. Plus all of the staff are friendly and helpful. I recently had a problem with my right eye which scared me. I woke up with sticking and tears streaming from my eye and I had problems seeing clearly from that eye. I thought it would soon go away but it didn't, it actually got worse. The following day I went into Thompson Eye Care but Dr Gerald wasn't there so I saw Dr Kathryn. She was super helpful and gentle with my eye. She ran thorough exams and explained everything she was doing. By the time she was through my eye felt a bit better and she called in prescription which I picked up that night and I was told to return the next day. The following day my eye felt better but still had the same symptoms this time I saw Dr Gerald who greeted me and told me Dr Kathryn apprised him of my problem. He ran a couple tests and took photos and he explained what he was seeing. He asked me some questions which made me realize that I had wiped my eye with a tissue and it scratched my eye. This caused the discomfort and an infection. This is the reason I have been coming to this place for my eye care. This father/daughter team is super able to make me feel taken care of. Over the years I have had my eye problems handled effectively, they are both patient and helpful. I actually know a couple of neighbors who also come here and they both love their services.

One of the nose pads on my expensive sunglasses broke, and I went here knowing they had an in-house…read morelab. The optician who unlocked the door after I rang the bell said he would check to see if they had the parts. When he didn't return immediately I knew they did, and that gave me time to appreciate the extreme covid measures: wide distancing, universal masking, hand sanitizer on every counter. 10 minutes, $10, and my cherished Zeiss shades should be good for another 20 years. I'm a fan!

Stopped by to use my paid for warranty to fix my kids glasses. Per the employee, the store manager…read moredoes not honor the warranty if the glasses were purchased at a different location. This is National chain whose website instructs customers to "Bring your broken frames or glasses into any MyEyeDr. location for an evaluation." I was told to go the original store of purchase to have the warranty honored. Won't be going here again.

Just finished an examination and consultation and it was an amazing experience. All of the staff…read moreand our doctor were extremely knowledgeable, courtesy, understanding, patient, and professional! The weather outside maybe heated and harassing, but they were cool as cucumbers...sorry, I had to :)

I just love my designer eyeglass frames! The staff, and the optometrist are all awesome and I had…read morea great experience! I will be back and I will tell all of my family and friends about Eye Maxx Optical!! :)

I have not had my eyes checked since I was in elementary school! I found this one near by my house…read more I was actually nervous about everything. But once I was inside it was amazing. The doctor is super nice and explains everything. The front desk lady is very helpful and the place is clean . I loved everything about it and definitely will be recommending people to go there including my husband who needs to go! Thank you so much Eye Maxx Optical!

Dr. Schatz has fitted my glasses and my wife's contact lenses for 20 years. He and his staff meet…read morethe highest ststandards of optometry.

From the owner: Dr. Stuart D. Schatz Provides Complete Family Eye Care, Eye Examinations, Ocular Testing, Contact…read moreLenses, Optical Dispensary, Optical Lab To The College Park, MD Area.

Vaxmonsy & Baloga are the worst optometrist my family has ever encountered. The only business they…read moreget can be new business that doesn't read reviews *(my poor daughter neglected to) she learned a valuable lesson and will be sure to do so going forward. They are consistently horrible and their staff are equally disgusting.

saved my life! took the time to really talk to me and payed attention to detail to diagnose me with…read morea rare eye condition. if it wasn't for him im not sure what would've happened to me