Very disappointed in SPC's lack of communication with me once they found out my house has termites again, less than two years after SPC tented it. SPC offered no sort of resolution, instead, they disappeared. SPC chose to not respond to my email or call inquiring about a resolution, after coming to my house and seeing the termite kick-out hole in the ceiling. What a terrible customer service experience, in addition to the news and cost of having to tent my home again. Obviously I will be using a different company moving forward, and would never recommend SPC to any homeowner. read more

Beyond disappointed. Bottom line is -- If I ever needed tenting again, or anyone I know need tenting, would I consider them? No. The staff is nice enough, I didn't have any problems with rudeness or anything. My issue is with how they handle issues, and a BIG one at that. They tented my property on a Monday. On Weds morning they went to "clear" the place for re-entry. They sent me a message saying it was safe to reenter. I let my tenants know that it was now safe to go back in. They arrived about 12 hours AFTER SPC had told me it was safe to re-enter. By 2am, my tenants had bloodshot eyes, throat soreness and were feeling bad overall. Thursday morning I go to meet with my tenants. I did not enter the property because I am 8 months pregnant, but all 4 tenants had bloodshot eyes and were feeling terrible. They also had 2 guests visits that had the same reaction within 20ish minutes. My husband went into the place to check it out. Within 10 minutes, he felt the same way. I contacted SPC. Their response was really underwhelming. They just brushed it off "Ah, it must just be the pepper spray we use as a warning agent, just wash your eyes out, they'll be fine!". Um... what? One of my tenants is undergoing chemotherapy for cancer. How am I supposed to tell her that?? Obviously I felt terrible for the tenants. They no longer felt safe in the house, and so I had to: 1) reimburse them for the month's rent and 2) pay extra to them so they can find a temporary solution on 4th of July week, when everything was overbooked in Miami. How much did all of this cost me? $3500. I contacted SPC multiple times, every time, they were very apathetic to the whole thing "oh man, that sucks"... "Weird, that never happens"... "they just need to wash their eyes and wait and they will be fine". They physically came to the place, walked inside for 2 minutes, came out, and said that everything "was fine" and that it was ok for re-entry now. I had a cleaning service go on Friday to clean up the place. She did not even know about the tenting or the issue, and complained within 15 minutes that her eyes were burning and her throat was bothering her. I explained to SPC everything that happened, including to who I assume was the owner (Roger). I had to take 2 days off of work to fix this whole issue, lost $3,500 in cash, and had to close up the place for 3 weeks just to make sure I don't keep exposing people to harmful chemicals. Things happen that are out of our control sometimes. I understand it was probably a freak occurrence that maybe they miscalculated the product by mistake, or whatever. What was appalling is that they took zero interest in making things right. I refunded my tenants 100% and paid for their temporary stay out of pocket because I think it was the right thing to do. These guys didn't bother to make things right. "oh wow, weird, that's never happened before" is all I got out of them. Thankfully all 9 people that were affected recovered within a few days, but this was a scary, horrible and VERY expensive experience -- one which SPC did not show any intention in helping me correct. read more

Please be cautious. I hired this company to exterminate termites in my home almost two years ago. I noticed I still have termites so I called the company to let them know what was happening. They sent someone twice to the home but all they did was give me a bogus story about my house having a different termite which was the same termite. The termite infested my home. They informed us it would cost another fee to get rid of the termites. read more

I can't say enough about the outstanding service we received from everyone at SPC Services. Luis, our consultant, explained the process, listened to our concerns and took them seriously. He answered all our followup questions, delivered more bags when requested and followed through on every one of our initial concerns. We have an old house with barrel tile and our main concerns were damage to our roof and other features (which had happened with the three other companies we had used before,) security of our house, and getting the procedure completed in a timely way due to our sick cat who had to stay at the motel with us. We had no need to be concerned about any of these things. Roger, the owner, came both the day of fumigation and take down with a team of skilled, caring people who did a fantastic, careful job. We had no concern about the security of our home when they were finished. Lastly, Luis made sure we could have our house cleared as early as possible so we could get our cat home. Start to finish, (plus reasonably priced,) SPC Services is the best termite company I have ever dealt with. read more

I can't say enough good things about SPC. I found them through various neighbors that used them before in the past 10 years. The company was extremely professional and addressed every concern and need we had. The entire staff was extremely helpful, and even on the date of the fumigation they helped me remove the items that needed to be removed from the home. In regards to price, they were the cheapest from all the quotes by more than 10 percent. It's such a nice feeling to find a reputable company that actually cares about service and has integrity here in south Florida. read more

SPC Services - The house being tented. - Pest Control Near Me

This company is a fraud and should stop operating as soon as possible. I thought I was the only one and maybe just a rare case but seems like they do this to a lot of people. Its seems like they have gotten lazier or just don't care in scamming people and getting caught. It has been less than 3 months, and my house has termites. I opened my ceiling and realized it was full of termites. The termites are literally walking around. I made a video and contacted them. They're response was its subterranean termites. They never came to my house, and they never did a physical inspection. Just saw the video said they are subterranean termites and you only bought to exterminate drywood termites. I notice on some other reviews they at least went to the property and took a sample of the termites and took it to a "lab" to determine they are subterranean termites, but I guess I wasn't "lucky" enough. I told them how you know through a video that they are subterranean termites, does the termites have a sign on their back saying "we are subterranean termites?" the representative just said I know and if you want those remove it will cost more money because you only bought to exterminate the drywood termites. When I asked about my warranty, they said I didn't have one because they are subterranean termites, so pretty much the so call "warranty" is nonexistent. When we made the contract, I told them I want all the termites to be gone, they didn't explain the types of termites and that they are only going to get rid of one, so they literally scam you. It self-explanatory if a client says I want to get rid of all termites they do all termites. In the contract they just checked off drywood termites and the subterranean termites they call it by its name "Formosan termites" so that way they can get you. Any person who is not an expert or doesn't have any knowledge on extermination wouldn't know what "Formosan termites" are would just listen to the expert when you tell them I want to get rid of all termites (that's why you are hiring them). They literally do this on purpose so if you take them to court, they are protected because the Formosan termites wasn't checked off. They mislead the client and lie about their job and what they are exterminating. They tell you yes, we will get rid of all termites and elaborate how they use the best product, etc., but they know that there might be another type and when you find out all they say ok now you can pay for this type. This company is disgusting, and they have been doing this for quite some time. Look at the reviews in last 12 months its all the same issue. read more

I was referred to SPC to preform termite tenting on my rental property. From start to finish, Christy and the rest of the staff are true professionals. The price was below what other large national franchises charge. SPC level of service exceeds all others I have dealt with in the past. If you are seeking a company to preform your tenting, look no further. You will be so pleased with their professionalism and service that you too will be on Yelp writing a review. read more

Excellent service from beginning to end, very professional. We needed it right away and they did everything to accommodate us as soon as possible. Answered our calls always. read more

I was referred to SPC from a termite inspector. They seemed pretty professional and polite when they were setting it up. However, when I initially called them, I used my home phone number. They said they would call me when the house was cleared so I could get back in. They never asked for my cell. So, I called them before they came to do the tenting to make sure they had my cell number. The woman who answered told me not to give it to her, but to give it to the technician. So, when he showed up, I gave it to him and wrote it on my order form. But, on the day that the house got cleared, whoever was calling was calling my home number. So, I had no idea they were calling. They cleared the house at 10:00 am, but I didn't find out until 1:00 pm when I finally called them. I had a house cleaner waiting for 3 hours because they didn't make sure they had my cell number. In addition, my attic access points (2) were still opened and I had to get a ladder to close them. Also, there was urine all over my master bathroom toilet. All over the seat and on the back of the seat cover. I am a Realtor and was hoping for a pleasant experience that I could share with my clients. It did not turn out that way. read more

STOP right here! You've found your termite services company. I was extremely impressed by SPC! From start to finish, Oscar and his crew were professional, fairly priced, consistently on time and made communication a breeze. Additionally, the gas they use is top of the line American gas. Because of them, we're termite free. I'm one happy customer! Thanks SPC! read more

Called SPC on a Sunday afternoon. The representaive Oscar, answered my call. I asked him how soon they could gove me a quote, and within 1 1/2 hours that same day, he came to give us the estimate.No high pressure sales. Very professional.And after comparing with other quotes, they gave me the best price. He returned the following day to sign papers, and that following Friday they Tented the home.Workers were here early Friday morning, as agreed.They contacted us immediately, when it was safe to return to the home.They came and checked everything to ensure everything would be done correctly. Highly recommend! read more

Great company to work with. Very professional. Miguel, our tech came out to provide quote, explained the process throughly. The crew that came to do the tenting was very efficient and professional. Christy kept us informed throughout the process and letting us know when it would be safe to go back in the house. All in all a very positive experience to something i was dreading to have done. read more

Very professional.. They did a great job. House was clean and free of odor or chemicals upon clearance to enter again. This is the 2nd time we tent our home and the first time we had to stay out an extra 2 days after it was cleared. read more

Cristy is a wonderful person. We had our historical home tented for termites quickly and efficiently. They've fled the building and we are so happy. It's an honor to work with such a wonderful company. They are informative and very helpful. Thank you, SPC. read more

Awesome from the first phone call to the last. I live in San Diego Ca and wanted to tent my mother's house in South Miami who is elderly and was afraid to call companies herself. I called several companies and I am still waiting for a response. When I called SPC, Christy answered the phone (what a concept!) and she said Oscar would call me back to set up an appointment. I figured, here we go, get ready to wait. Well, not at all, within 5 minutes Oscar called me to set up an appointment. Since I live in So Cal I had to get someone to open the door for him as I had my mom travel to my brothers while the house got tented. Oscar arrived on time and within 20 minutes I had a quote. Seemed fair to me but since no one else called me back I really would not know. Oscar mentioned that there were tons of ants that were attacking and eating the termites and he referred an exterminator who came first thing in the morning. Tenting does not kill ants in the yard and they would be back. Anyway, he referred Justech Pest Elimination, nice guy, without knowing me or even asking for a deposit he sprayed the entire yard and sent me a ton of pics to show me he was doing it (nice touch). Oscar said they could tent 3 days later and sure enough, like clockwork, pictures of the house being tented. After the were done Oscar sent me pictures of the house and plants to show me nothing had been damaged. House is done, the price did not change, it was absolutely flawless. Thanks Oscar, Christy and crew. Well done!! Would call you again in a heartbeat. read more

Of the 4 quotes I received they had the best reviews and most competitive price. Everyone was very professional and friendly. Would definitely recommend! read more

Outstanding service. Calls were answered and messages returned immediately. Oscar came out within 24 hours and explained the process. He was professional and accommodating. The crew showed up exactly when they said and worked fast and efficiently. On the last day, Roger came out to test the air quality and clear the house. He as well was professional and courteous. Can't say enough about this company's customer service. Excellent experience. read more