Dishonest company will NOT use them again. My water heater broke down after 12 years of use. The tech came out and agreed that it needed to be replaced. They sent a service estimate stating that I need some modifications as well???? WTH??? what modifications??? I went ahead and requested 2nd opinion, and sure enough it was all made up by the tech or company to make extra money. Don't trust them they just want to collect AHS service fee and not do the work. STAY AWAY!!!! read more

I do have to say that Tony is a nice guy, responsive and punctual. The reviews seemed good for this company and they may be good if you hire them directly but do not choose this company if you have AHS American home shield, unless your plumbing issue is super simple. First of all, home warranties I am realizing are very useless unless the issue is super simple. I had called AHS asking for a company that had the least complaints and this one I was told is rated triple A. I would say that they are very responsive and quick to schedule, but unmotivated to fix your plumbing issue if it is something that takes more than 15 minutes. My sink was clogged and Tony ran a snake and worked diligently for 15 minutes or so but then told me "bad news, the warranty only covers up to 20 ft and I ran my whole snake down there, you will have to contact your HOA." I then call my HOA plumber CR plumbing and they arrive a few hours later and unclog it with a 30ft snake. You couldn't get another snake 10 ft longer??? So I was annoyed and looked at my AHS contract that says I am covered up to 100ft. This is ridiculous for me to spend my service charge for this company to come and be so unmotivated to fix the issue they couldn't go 10 more feet. I do not recommend a company that only does the minimum because I ended up having to pay double for something that could have been done right the first time with just a tiny bit more effort. Who brings a 20ft snake??? You gotta have at least 35 to be a professional read more

As always, Spartan Plumbing has provided us with the best service. We had an extensive pipe issue upstairs but they got the problem resolved for us in no time. Friendly, professional, asked the right questions and provided answers to put us at ease. On top of that, cleaned up when the job was done and gave me a breakdown of what was serviced, which was greatly appreciated. Highly recommend! read more

Did a water replacement under home warranty coverage. Fair prices for additional work and completed clean timely install. Would recommend for future plumbing needs. read more

Great service. Had them out twice. Saved us! We had major, complex issues with our kitchen sink ... and more. Our regular plumber never got back to us - but Tony did. They know their stuff! What a relief before the holidays! Thanks guys!!! (And yes, contact them directly, not thru AHS.) read more

My home warranty company assigned Alen and Spartan Plumbing to us. He called promptly to schedule an appointment, he showed up in a timely manner, he diagnosed the issue quickly, and he resolved it shortly thereafter. I was so pleased with his responsiveness, professionalism, and his know-how. I would definitely use him again, and I would recommend him to others. read more

Dishonest Company. AHS sent out Spartan Plumbing as my old (over 13 years) water heater isn't heating water any longer to the point of being hot and actually dangerous as it would only go to 120 degrees (read up on Legionnaire's disease). I also perform regular maintenance on my water heater with annual flushes. Tech didn't check the burners, or even the water temp. Tech agreed that it needed to be replaced and was at the end of its service life due to normal wear and tear. The technician is NOT the one who submitted the report to AHS but the owner, who basically lied and told AHS that the unit was functioning fine and just needed maintenance. Getting a 2nd opinion now. Don't trust these guys. It seems like they just want to collect the service fee from AHS and not perform the work (or have some incentive to deny AHS claims.) read more

Had a plumber come out from Spartan plumbing as they were assigned by my home warranty company. At first was excited finally seeing a tech with good reviews assigned by the warranty company. I have had bad luck with warranty assigned techs in the past. In this case, the tech tried for about 30 minutes to snake the shower drain, but was unable to unclog it. I have no doubt that he did try his best. Unfortunately, his best was not good enough and his suggestion was to knock out the shower to find where the clog was in the drain. He thought maybe the pipe was installed wrong (but this was just a guess). Since I didn't have the appetite to redo my entire bathroom, I paid for a different plumber to come out and try to clear the drain. The other plumber came out and was able to clear the clog in 15 minutes with their snake. It was unfortunate that I had to pay for a second plumber to fix the problem, but I'm glad I did. It was definitely cheaper than knocking out my entire shower!! I tried contacting Spartan to help get my $125 service fee back from the warranty because they misdiagnosed the problem and didn't have the proper skill to unclog the drain. However, because he "tried his best" he thought that was good enough and I should have to still pay the fee. Unfortunately the problem was that this plumber was not able to unclog a drain, which was exactly what I was paying for.I'm glad that the second plumber I called was able to fix it. Again, I tried resolving directly with them, but they told me I needed to dispute with the warranty company. I feel bad for leaving a poor review, but I also don't like to pay twice for a repair job. 2 stars because they did "try their best." Unfortunately his best wasn't good enough, but another companies was..... read more

Alen at Spartan Plumbing is extremely helpful and knows his craft!!! He has great prices and is always ready to help. I will definitely be using his services for our plumbing needs moving forward. Good plumbers are hard to find and glad I finally found one. read more

Alen has been at my home twice, and was sent to my home as the plumber of choice by my home warranty company. Each time he has returned calls immediately and promptly, arrived on time, got to the root cause of the issue, made the appropriate fixes or explained additional steps that needed to take place. He was kind, courteous and efficient. I'm not sure you can ask for much more in a plumber. Thank you Alen! read more

Allen and Tony have come to my house on multiple occasions for various plumbing needs and are awesome. As a new homeowner, I often call them for things that I should probably know but they have always been so kind and helpful, taking the time to explain the situation and what I should do moving forward. I recently noticed my water heater was leaking and they came out quickly. diagnosed the situation and then made sure I understood my options and what the best bet was for my personal situation and house. They came less than a week later to install my new water heater and it's been working so well (and is efficient, saving me $$$)~ I'm really grateful that I've found them and will definitely use them in the future! read more

Called my home warranty for my leak and they sent Spartan Plumbing. I had called independent contractors to come in and check on the issue because I was scared the problem would get worse over the weekend. Alen responded in a timely manner, was professional, solved the problem and most importantly relieved my stress which was making me sick. I was so relieved to have seen him because he has been to my place before and helped me out with some plumbing problems. You can trust him to do the job. Alen and Tony are both very helpful and you can trust them with your plumbing issues. Look no further. They are reliable and come in earlier than their scheduled time. So awesome!!! Avoid shady plumbers with outstanding profile at all times especially those that don't have any negative reviews. That should always be a red flag! Please DON'T EVER CALL SAVEMORE PLUMBING. It advertises $0 service call but Maurice charges you after checking on the situation. Very deceiving profile, it shows all 5 stars but I believe those are being solicited from friends and relatives. Do your due diligence before hiring a plumber/contractor. read more

AHS sent us another company that didn't finish the job and had to order special parts for leaking toilet. 4 days later they closed service call. AHS was then assigned are showed up quickly and Tony was very. Ice and professional saying the part needed was common and could have been bought at Lowes. 39 mins later toilet was fixed. Tony and Spartan will be my only plummer going forward!!! read more

These guys are honest! Will always be first ones we call in the future. We had several plumbing companies come out to check a pressure issue we were experiencing in our new home, before we got ahold of Spartan through our home warranty company. The other technicians listened to my brief description and said we would probably need a pump installed and they might have to lay new pipe etc etc... It felt like I was getting hustled, so I kept shopping. My boys at Spartan came out, listened to me describe the problems, asked a few questions... and came up with a fix in 15 minutes! Even showed me how to fix it myself, for if we ever moved. Need more like them around. read more

A few weeks ago, American Home Shield appointed Relaxed Heating & Air, to check on my sewer back-up. We have had many problems since moving here almost 6 years ago. Two associates, came out and quickly figured out what was going on. The main clean-out (that was apparently missing, which I found out a few years ago and had to add a new one) was hiding under some bushes and was about 10 inches underground, capped with an old piece of pipe! The two brought the 'old' clean-out to ground level and fixed the rest of the mess. Thank you again so much, for your quick, efficient, clean & honest work, as well as your polite manner! read more

I've used these guys before and never had an issue with them. They are very nice. However, this last go around has been tremendously disappointing. I booked them through AHI for a bathtub leak. Alen thought it was just because the tub needed caulking which he said I could do myself. Then the washing machine started not draining and stinky water came out of the sinks. He agreed to come a couple of days later but never showed up saying he thought it was for the following week. Why would I wait almost two weeks to fix this issue? He sent another guy also very nice who couldn't fix the issue with what they had in the van. They said they'd be back with a bigger snake and I'm still waiting. I called and texted and got no response back. Really crappy. read more

My home warranty company, First American Home Warranty, assigned Spartan Plumbing to come fix a leak in my bathroom and I couldn't be happier!! Alen from Spartan Plumbing called me within a few hours of being assigned to my plumbing issue and was able to get me an appointment the very next day (not to mention on a Saturday!!) Not only did Alen communicate quickly but he was also able to come earlier then the initial time frame that he originally had available which was AWESOME!! As soon as Alen and his associate arrived he quickly isolated the issue which was a leak from the pipes going to my bathtub. He was able to fix the issue in less than 30minutes. Thanks Alen and Spartan Plumbing for a quick and efficient A++ experience!! I highly recommended this business. :) read more

Dishonest. Liar. Cheat. Was sent out by AHS. Identified the issue to us then filed a report with AHS that work was not covered so they could try to extort a fee out of us. read more

Spartan plumbing is full of #%? they were referred to us by AHS to fix our water heater, we (my wife and myself supplied our numbers, but they "SPARTAN PLUMBING" said they couldn't reach us so THEY cancelled the service request. NO one told us let alone contacted us. Spartan plumbing is lying. NO ONE TRIED TO CONTACT US. You should be ashamed of yourself for lying to senior citizens read more

I called Allen and Tony for my plumbing service and they were able to come out as soon as I called them. They were very reliable and quick to get the job done the right way to prevent any further issues. Great customer service! Will definitely be using them for the future and recommending to my family and friends read more

Tony came out to my house to fix my toilet,after him diagnosing the problem he explained me what's going on and that toilet needed to be reset,he took my toilet of and put new seals and put the toilet back. I was very impressed how quick and knowledgeable he was about his job,very friendly and professional(covid safe) Thank you Tony and spartan plumbing Highly recommend this company read more

Thanks to Spartan plumbing very professional guys, they did everything very fast very reasonable pricing. I will totally recommend them I got my water heater changed very happy with everything. Now I know who will be my choice if next time I have any plumbing issues. I highly recommend this business. read more

I'm a property manager in the San Gabriel Valley. So I've worked with many plumbers. Alen is one of the best plumbers around. He is very great at what he does. You won't go wrong with Spartan Plumbing. Fast communication, extremely knowledgeable with tons of experiences. Pricing is very reasonable. Always offering the best solution for the job regardless of his profitability. He has gone above and beyond. I am greatly appreciated for his help. Spartan Plumbing is definitely a contact you need on speed dial. read more

I could not speak more highly of Alen and his crew. We had several backed up pipes and clogged drains on more than one occasion. He always came out same day which meant so much to a mother of 3! He always had a smile on his face and was very pleasant to deal with. In addition he saved me thousands of dollars on simple advice to fix simple problems with my drains. read more

Truly the best experience I've ever had with a plumber. Alan was very communicative when it came to appointment times and costs, and not only was Spartan's estimate right on (I HATE being hit with surprise charges on repairs), but the prices were fair and even reasonable, considering the excellent service. This was my first time using Spartan (I needed repairs on a hot water heater, a toilet, a tub spout, AND a kitchen sink, if you can believe my luck), but it will not be my last. If I ever need another plumbing job in my home, I will immediately call Spartan. read more

Kitchen sink was leaking. Plumber was super responsive. Made appointment quickly and fixed it very efficiently. Super friendly and a joy to be around! read more

Avoid, run and find another company if you need service. They were provided through American Home Shield. Unmotivated staff and inaccurate diagnosis. I had to call a reputable plumber to fix. read more

Very professional and respectful, fixed the problem quickly, and did their best to be COVID-safe in a small space.

Responsive and professional. We had a leaky tub faucet. Allen tried to fix it the first time. Not totally successful but I called him at 8 pm, he answered, he arrived in 30 mins, and totally corrected the issue. I have to hand it to him. He was very professional and interested in making it right. Highly recommended. We got him through a home warranty program but I am keeping his contact info to use any rime I need a plumber. read more

Spartan was assigned to come out through my warranty plan to find the cause of sewer gas smell in the bathroom. Told them it would come and go and mostly smelled at night but it was sometimes so bad we had to seal off the room with the ceiling fan on and window open to clear it out. They came mid-day and of course at that time the bathroom didn't smell at all, but my description of the problem should've been enough for them to figure it out. They did not. Since it didn't smell at that time, I said I was sure it was the toilet. They went under the crawl and said there were no leaks in my pipes. Said maybe there was a crack in my vent pipe in which case they'd have to break into the wall to find it and my home warranty didn't cover that. So we did nothing, the smell came back with a vengeance and we called another plumbing company one month later. Once again, it didn't smell when he was here but it didn't matter this time. In fact, he never even went into the bathroom. After hearing my description he went straight into the crawl and found the cause of this problem in about 30 seconds. A broken wax seal under the toilet, which is a very common problem. I asked him why it smelled more at night. He said because at night the air is colder and usually not as breezy so the air under the house just sits there and that allows the smell to build and it just pervades the room above. I'm no plumber and did my own research after the smell came back and "broken wax seal under toilet" was what I thought it was. I hate to say it, but it makes me wonder if home warranty companies have an unspoken agreement urging their contractors not to look for problems that aren't obvious so that they don't have to pay for the repair. Sadly that wouldn't surprise me. I actually hired the plumber this time without using my home warranty plan because I didn't want to waste my time again. I needed a solution and then get it fixed. I'll be cancelling my warranty plan after this too. Two stars because they were nice guys who practiced safe covid protocols while inside our home. I hate to give bad reviews, but I also hate wasting money and time on problems that should be easy to identify and fix. read more

Horrible business practices. Technicians are not honest and professional. I would not recommend this company. They twisted my words to cover themselves. Then accused me of lying. read more

These guys were assigned to us from AHS our home warranty company. Technician showed up to take a look at our water heater that was still under warranty, told me he needs to order parts and be back to repair it. Great! Except that is not what happened some dude named Allen I believe decided to write this up and send to AHS as "preexisting", so AHS denied coverage. I call Spartan and ask him why he put preexisting and his explanation was that he wasn't sure if the water heater had been flushed regularly and that these things "don't just stop working". That is exactly what they do actually! Honeywell Pilot assemblies are notorious for failing and that is exactly what happened to us. 1. Flushing water heater has no effect on pilot system (which failed) only helps maintain temp of hot water. 2. He has no way of actually knowing if the water heater was being flushed or not. 3. Our pilot assembly failed which is a common issue among these makes, all plumbers know this! 4. He never talked to the technician that came out, just decided to add his own wording for no apparent reason other than avoiding coming back to do the work. Seems like these guys are running a scam with or on AHS and their customers! I am sure if you book them directly and not through home warranty you may have different results but who knows!? Acrown plumbing was assigned to us for our 2nd opinion, they took care of the issue and repaired the water heater in no time at all! I would recommend Acrown to anyone in need of plumbing service and if you have AHS home warranty ask for Acrown to be assigned over Spartan! read more

Fast service, honest, good work and very nice. Will definitely use them again. So happy I found them.

The worst ever. Assigned from AHS and unless the visit comes with a $1000 add on Spartan Plumbing won't fix the problem saying it's uncovered, or will say that they are ordering parts and a letter arrives from AHS stating the item isn't covered. This company is dishonest and only wants to replace your water heater. I had to call AHS and ban this company from ever coming to my house again. Since that time every issues has been fixed every time through AHS. read more

We had a totally stopped up sink in the kitchen and we called Allen at Spartan Plumming. He squeezed me in the same day and fixed our sink. We have used Allen before and he has always given us excellent service. Thank you Allen. read more

Very professional, Timely, Responsive, Reliable, knowledgeable. Allen was very responsible, on-time, and a perfect gentleman. We are glad he was the one sent by AHS. read more

These guys are fantastic!! Our water heater had an issue that left us without hot water for about a week. Calling Alan and the guys at Spartan Plumbing was great because they maintained fantastic communication with us from the appointment through completing the job We understand that these guys are busy and in demand, so we made our appointment, but also asked if we can be contacted if they have any cancellations prior to our appointment. Well, I guess we lucked out because they did have a cancellation which allowed them to arrive sooner for our initial appointment, as well as the return appointment. We needed a part changed out, so it needed to be ordered first and then installed later. Alan gave us options and helped us to expedite shipping of the part. He and his tech were both very polite and professional during their time at our home. I felt very respected and at ease, knowing these people were very good at their job. These guys are really good at what they do. The way they treat their customers really come through! Great job guys! We are happy to refer you to any if our family and friends :) read more

Plumbing work was fine but took way too long to come out. Water to entire house had to be turned off for many days before repair was made.

I have been calling Alen from Spartan Plumbing for 2 years now for all our plumbing needs. He is HONEST, reliable and has even helped me over the phone before. He does not try to take your money. He genuinely cares about what he does and puts pride in his work. I would recommend Spartan Plumbing to all my family and friends. Thank you Alen, you have become family. read more

Alen came to the house through our home warranty and quickly was able to determine what was wrong with our disposer and dealt with the insurance company to get a replacement. When he returned with the new disposer, he also fixed the faucet that was loose on the sink. I would call Spartan Plumbing for any future needs, they are AMAZING!! read more