The owner came by to fix my grandfather lock. It didn't take long so he reduced the price. He was…read morevery skilled and showed me exactly what he was doing. I highly recommend him

Excellent service! I couldn't be happier with my whole experience at RC…read moreClock repair. I learned more about clocks in my brief visit than I ever expected.

Ed is very nice and very knowledgeable would recommend him highly. He goes out of his way to help…read morethose not that knowledgeable about clocks and how they work and assisted us with a problem no questions asked. Would not hesitate to us in the future

said he fixed my clock . brought it home and it didn't; work . i call him a he said it needed some…read morefine tuning. i told him that is what i paid for and asked him yo come to my house. at first he said no but after a while i convinced him to come. when he showed up i asked him to take off his shoes as they were coved in snow. no body enters my house witn shoes on . at that point he said forget it .find someone else to fix your lock and left

Was delighted to find Metro Clock Repair in my town. Moreover, happy that the proprietor is a…read morewoman. As a woman who worked as a sound engineer in a male-dominated field, I was pleased to support her business with my business. She came to my home, gave my grandmother's hand-made mantle clock a once-over, provided a quote, took the old time piece to her shop and did the work. Tanja knows her stuff. When she brought the working clock back a few days ago, I cried to hear it tick and ring again since that sound was an integral part of the happiest days of my childhood.

I was seeking maintenance service for my Grandmother Seth Thomas mantle clock. My long term and…read moretrustable service provider lost his business in a fire. Needless to say, I was concerned about finding as knowledgeable and trustworthy a resource as it appears that a storefront provider of this service is impossible to locate. I conducted a Duck Duck Go search and I located Metro Clock Repair. The comments about the services provided by Tanja were consistent and true. She came by my home and provided long overdue timely maintenance to my treasured clock as well and took a smaller non-working clock back to her shop so that she could locate and install replacement mechanics. In my discussions with her I could see that she is dedicated to providing the special attention timepieces require. We shared a love for classical timepieces. The quality of service far exceeded the cost. I am so happy to have her as a resource for my timepieces. We need to patronize and publicize the services provided by Metro Clock Repair, so they too are available for when we and others need them. Thanks so much, Tanja!

Mark not only replaced the Seth Thomas grandfather clock mechanism, he also repaired my Ingraham…read morebanjo clock, and Ingraham gingerbread clock. His service is exceptional and reasonable for the work he did. I highly recommend him.

Fixed a very important clock for me. Helpful and reasonably…read morepriced Thank you. Nice staff

Honest craftsmen rise and fall on their reputation. I brought two replica watches to Mahmoud on two…read moreseparate occasions for service after receiving what seemed like questionable estimates to repair. Both watches were repaired for fair prices and expertly. Previous estimates quoted total overhaul and replacement of parts. In fact both watches were no more than six months old. The second watch I waited three weeks for an inflated estimate. Franklin Clock shop and Mahmoud repaired the watch in one day!! I am grateful to Mahmoud and wanted to praise him for his honesty and fairness. I will always bring my work to him in the future and my word of mouth will bring additional customers I hope.

It's been almost 2 months since I dropped my little clock off for repair. The gentleman behind the…read morecounter bruskly informed me that he would try to find the part I would need to fix it (an eight year old Pottery Barn bedside clock) but couldn't guarantee anything. I had to pay $20 for him to try to find the part the battery goes in. Well, okay. Said he would call me when he had an answer. I've called twice since then. Had my ticket number and everything, but both times folks said they would call me back. Still waiting for a call...from SOMEONE. Bye bye, 20 bucks, methinks.

STAY AWAY!!! Oct. 18,2011 I gave a $10 deposit to have a 1970's electric clock made into a battery…read morerun clock. Four months later,January 20, 2012 I still hear Theresa say "the parts are coming in today" When I told her no, I want my clock back, you have been telling me for 4 months the parts are coming in. She responded ok you can pick it up as it is, it is all apart in pieces. The image of my trying to put the clock back together was frightening. I told her no, I want it back in the condition I gave it to you. She said you can pick it up this afternoon. Well I got my clock back IN PIECES plus monetary compensation for the mess. Satisfied that I received some compensation, but not satisfied that I was deceived over 4months and that the clock which had been in my family for over 40 years is now a bag of parts. Do not recommend this place at all!

Linda came on time, serviced the clock which we had neglected do to ignorance and the charge was…read morethe going rate. Gave my husband some pointers.

Guy is itinerant and comes/goes when he is driving though the area. He is thorough when he is here,…read morebut his itinerary is his own.

Great job! Fast experience, professional same-day service happy Mother's Day to me got my clock…read morefixed that my grandmother gave me years ago! #Nicole

It was supposed to be a simple battery change for a Casio digital watch. You'd think it would be a…read morebreeze. Nope. When I first arrived, the guy with the beard and tattoos asked me to leave the watch behind. He said he needed to look up the instructions. That should've been the first warning, but it was before closing, and I had a meeting. After a week, I had not received any updates. So I called the guy, and I could tell that he hadn't even looked at the watch because he mumbled something and said he'd call back. I got a message on my phone half an hour later; it was him telling me that the watch did not register time. Basically that it was dead. And that they don't replace movements for that watch, which was a G-Shock. When I went to pick up the watch, the guy didn't even know where it was. The floor is littered with boxes filled with plastic bags containing other watches. There doesn't seem to be any kind of storage structure because it took two people about 5 to 10 minutes to finally find the watch. And when I took it out of the bag the thing fell apart and in my hands. The screws weren't even fastened on correctly. So I basically took in a watch with a low battery, still displaying time, and left with a broken paperweight. The guy blamed it on the watch's age, or what not. But this was the first time I had the battery replaced, after five years of flawless functionality. Not anymore. This place receives good reviews, which is why I brought it here in the first place, but I won't return again. The one star is because they didn't charge me for the ordeal.