The owner came by to fix my grandfather lock. It didn't take long so he reduced the price. He was…read morevery skilled and showed me exactly what he was doing. I highly recommend him

Excellent service! I couldn't be happier with my whole experience at RC…read moreClock repair. I learned more about clocks in my brief visit than I ever expected.

Very professional . He loves clocks and enjoys teaching you about your clock.He gets to the issue…read morevery quickly . It was a great experience.

Ed is very nice and very knowledgeable would recommend him highly. He goes out of his way to help…read morethose not that knowledgeable about clocks and how they work and assisted us with a problem no questions asked. Would not hesitate to us in the future

Was delighted to find Metro Clock Repair in my town. Moreover, happy that the proprietor is a…read morewoman. As a woman who worked as a sound engineer in a male-dominated field, I was pleased to support her business with my business. She came to my home, gave my grandmother's hand-made mantle clock a once-over, provided a quote, took the old time piece to her shop and did the work. Tanja knows her stuff. When she brought the working clock back a few days ago, I cried to hear it tick and ring again since that sound was an integral part of the happiest days of my childhood.

I was seeking maintenance service for my Grandmother Seth Thomas mantle clock. My long term and…read moretrustable service provider lost his business in a fire. Needless to say, I was concerned about finding as knowledgeable and trustworthy a resource as it appears that a storefront provider of this service is impossible to locate. I conducted a Duck Duck Go search and I located Metro Clock Repair. The comments about the services provided by Tanja were consistent and true. She came by my home and provided long overdue timely maintenance to my treasured clock as well and took a smaller non-working clock back to her shop so that she could locate and install replacement mechanics. In my discussions with her I could see that she is dedicated to providing the special attention timepieces require. We shared a love for classical timepieces. The quality of service far exceeded the cost. I am so happy to have her as a resource for my timepieces. We need to patronize and publicize the services provided by Metro Clock Repair, so they too are available for when we and others need them. Thanks so much, Tanja!

Mark not only replaced the Seth Thomas grandfather clock mechanism, he also repaired my Ingraham…read morebanjo clock, and Ingraham gingerbread clock. His service is exceptional and reasonable for the work he did. I highly recommend him.

If I could give 5+ stars, I would! Jonathan traveled to my…read moredad's home and was able to fix his 4 clocks. He was prompt and courteous and an absolute gem! My dad's clocks stopped working over the past 2 years and he is now 81 so didn't have the capacity to fix or find help. I found Franklin Clock Shop and it was just what we needed. Now the "clock parade" as I affectionately called it when all the clocks start chiming rings again! THANK YOU!!!

Fixed a very important clock for me. Helpful and reasonably…read morepriced Thank you. Nice staff

It's been almost 2 months since I dropped my little clock off for repair. The gentleman behind the…read morecounter bruskly informed me that he would try to find the part I would need to fix it (an eight year old Pottery Barn bedside clock) but couldn't guarantee anything. I had to pay $20 for him to try to find the part the battery goes in. Well, okay. Said he would call me when he had an answer. I've called twice since then. Had my ticket number and everything, but both times folks said they would call me back. Still waiting for a call...from SOMEONE. Bye bye, 20 bucks, methinks.

STAY AWAY!!! Oct. 18,2011 I gave a $10 deposit to have a 1970's electric clock made into a battery…read morerun clock. Four months later,January 20, 2012 I still hear Theresa say "the parts are coming in today" When I told her no, I want my clock back, you have been telling me for 4 months the parts are coming in. She responded ok you can pick it up as it is, it is all apart in pieces. The image of my trying to put the clock back together was frightening. I told her no, I want it back in the condition I gave it to you. She said you can pick it up this afternoon. Well I got my clock back IN PIECES plus monetary compensation for the mess. Satisfied that I received some compensation, but not satisfied that I was deceived over 4months and that the clock which had been in my family for over 40 years is now a bag of parts. Do not recommend this place at all!

Tom arrived on time, he was professional and informative, above all he was very friendly and…read morecordial . He had my clock repaired, serviced and chimming perfectlly in a very short time. I would recommend the Clock Doctor to anyone needing grandfather clock service or repairs. John Calabrese Litchfield CT

Guy is itinerant and comes/goes when he is driving though the area. He is thorough when he is here,…read morebut his itinerary is his own.

Did a great job restoring my Mother's wall clock. It isn't anything fancy, but she liked it, and…read morenow that she is gone, I try to keep it running and Jim did a great job. Runs like new. Communication was great so not sure of the experience some other reviewers said about no answer or not returning calls to messages left. He called and left a message after diagnosing the issues, I called and they answered during published business hours. Reasonable cost and supper good customer service. Will take all my timepieces there.

Very kind, helpful, and honest service. I also enjoyed seeing the shop filled with mechanical…read moreclocks and watches in various stages of repair. Clearly someone who is dedicated to his trade and takes pride in honoring the craft of clock and watchmaking.