Repaired. Restored. Given a whole new life. Robert has…read moregifted our parlor clock with another century.... and probably longer. Highly recommended local business.

Bob is an incredible craftsman. His attention to detail and very reasonable pricing is why I have…read morehim service all my clocks.

Just picked up my 90 year old silver watch and it looks amazing! When I bought it, it was…read moretechnically running, but its ability to keep time was horrendous and would stop running too quickly. Timekeeper did an amazing job cleaning out decades of built up gunk, from inside to out. It did take 3.5 weeks to repair (he's super busy). He's a one man show in the dying art of antique restoration. Was quoted 1 month wait on a wristwatch and 2 months on a clock, so be prepared. But, it was worth it! I knew my watch was in gentle, capable hands.

My elderly parents brought my grandmother's watch to this shop to be repaired so they could give it…read moreto me as a wedding gift. The watch remained with the shop for approximately four months, and in the end, the repair was not completed. When my parents asked for the watch back, they were told they would have to pay the full repair price even though the watch had not been repaired. They offered to compensate the owner for his time and effort, understanding that some work may have been attempted, but he refused and would not return the watch unless they paid the full amount originally quoted for the repair. Because the watch has significant sentimental value, my parents felt they had no choice but to pay in order to get it back. The entire experience was frustrating and upsetting, especially given their age and the emotional importance of the watch. Based on our experience, I would not recommend this business. If you leave a valuable or sentimental item here, make sure you have a clear written agreement regarding costs and what happens if the repair cannot be completed.

Dropped off a clock for service. Nice shop very professional. Works on a wide range of clocks…read more Expect a couple months for service to be completed. Good selection of antique clocks for sale in front of shop. Two individuals performing service. Strongly recommended.

I inherited a family heirloom grandfather clock that says Dublin 1824 on the clock face. It ran…read morefine for 15 years after John's Clocks (now retired) got it running back in 2009, but it had taken him one overhaul and 10 follow-up visits to get it running smoothly. Fast forward to spring 2025 when I tried to adjust the timing myself and ended up breaking a part. Based on John's recommendation, I called Phil who picked it up and had it at his shop for several months. He had to manufacture a part as well as make numerous adjustments. It took several more home visits and another stay at his shop to finally get it running smoothly. Phil's price was reasonable and although it took a while to get the clock perfectly balanced, he always made it clear I could keep calling him back until it ran smoothly. To other customers, I would say to keep in mind this is not like a 2-hour engine tune-up, especially for grandfather clocks.

Guy is itinerant and comes/goes when he is driving though the area. He is thorough when he is here,…read morebut his itinerary is his own.

watch out.... she charges for time when she's disposed and Not working on the clock. We got charged…read morefor overtime while she was taking care of her personal needs. We would not recommend their services to our friends.

The only place I will go for jewelry or jewelry services. Period. The staff is knowledgeable,…read morefriendly, honest, and trustworthy. Leslie and Doug and everyone who works there are true gems and make any time I go into the store an amazing experience.

We came to Romanoffs because it had a reputation of great customer service and integrity…read more We were helped by Jonathan and he was exceptional in his patience and guiding us through trying to find the ring we were looking for. Highly recommended.

The owner died in December, 2021, which would certainly explain his lack of response. Try James…read moreStandish Clock Repair in West Hartford - he took care of a problem clock for me.

From the owner: |Year Established: 1982.read more

Great antique shop, I've been stopping in for 15 years and always see something different. The art…read moreis stunning and the variety extensive. Proprietor is courteous and knowledgeable, has always been personable and honest. I trust both buying and selling things here. Everyone I've brought here has been pleased and impressed. Just written up by the New Haven Register and New Haven Magazine. Check online for great photos of the store.

We had a very uncomfortable experience here. The owner made us feel unwelcome, and we ended up…read moreleaving shortly after arriving. There were also some offensive and outdated items on display that made us feel uneasy. Not a place I'd recommend.