Very kind, helpful, and honest service. I also enjoyed seeing the shop filled with mechanical…read moreclocks and watches in various stages of repair. Clearly someone who is dedicated to his trade and takes pride in honoring the craft of clock and watchmaking.

Did a great job restoring my Mother's wall clock. It isn't anything fancy, but she liked it, and…read morenow that she is gone, I try to keep it running and Jim did a great job. Runs like new. Communication was great so not sure of the experience some other reviewers said about no answer or not returning calls to messages left. He called and left a message after diagnosing the issues, I called and they answered during published business hours. Reasonable cost and supper good customer service. Will take all my timepieces there.

The owner died in December, 2021, which would certainly explain his lack of response. Try James…read moreStandish Clock Repair in West Hartford - he took care of a problem clock for me.

This is a great store! It's fresh and tidy in there, with lots of beautiful watches on display…read more Rick, the owner has great knowledge and passion about old timepieces; speaking with him is informative and fascinating. Best is his sense of honor. I brought in a vintage watch for a new band. After helping me choose one consistent with the period he noticed that my watch would need some minor repairs to accept the band. He quoted me a fair price and he took the watch to make the repairs. Later I found out that much more than minor repairs were needed. Rick had to disassemble, fix and clean the watch. But despite all the extra work and time he spent he stood by his quote. I so appreciated his integrity and, yes, generosity. A really fine experience!

Very disappointed and saddened in this business. My wife…read morebought me a high end chronograph as a wedding gift, for several thousand dollars. An Ollech and Wajs diving watch. After a few months I noticed that despite my regular windings, it would run slow. Then I took it into a shallow pool. And remember the face of the watch said "waterproof". The watch stopped working. The face was damaged by droplets of water that leaked in. I reached out to Rick, the owner of this establishment, about fixing this issue. I was told that a simple maintenance and cleaning would get it back to normal. But he ironically said he did not have the time. So not only was the watch faulty from the start, Rick did not take any responsibility for it. What saddens me the most is that the watch used to be a beautiful symbol of my marriage, and at one time I considered it to be the nicest gift I had ever been given. But after my interaction with Rick, it's just a sore reminder that you just can't put your trust in small businesses anymore. Where is the integrity? It's no wonder people end up just going to Amazon now. Further evidence that American businesses are self destructing due to a lack of honor and laziness.

Excellent customer service! I was having a minor problem with my watch. I brought it to one of…read morethe well known jewelers at Westfarms mall because it was convenient to get to. Weeks later, they flatly told me they sent it to two of their "watch specialists" and there was nothing they could do. So much for that. I took it to Farmington Jewelers, and Gary was able to fix it no time at all! It was so nice to have an true knowledgeable professional to be able to talk directly to in person. I'm so happy I found a "go to" place for watch repairs! They also have a very nice jewelry selection. Although I didn't need anything now, I will keep this place in mind for the future. If any place deserves 5 stars, it's this place!!

I had a stone replaced in my wedding band in October. The same exact stone had fallen out in…read moreFebruary. I went back to see if they would do something to fix the ring. Was told that it's under new management and that's the new owner would not honor anything towards the repair. I understand.... And probably would've gone ahead with the repair, but the lady I had spoken to was incredibly rude about it. She told me that if I had gotten the ring there in the first place it would've been a better quality. The original repair cost me $180 with a diamond stone replacement. I was then quoted $252 to replace it with a CZ stone.

I needed a neglected leaf vac/shredder serviced this past fall and found this place in my local…read morearea and also highly recommended. Steve (and family) do NOT disappoint in service and quality. Steve is a former landscape business owner turned service business so he absolutely understands the market and the need for the services he offers. He is not only very knowledgeable and experienced in his field but he is also exceptionally honest and approaches every job with an individualized and detail oriented approach. Very impressed by the work he's done for me so far and looking forward to sending him some more, even though it seems he has more than enough to keep him busy, Pricing is reasonable and Steve and family are super friendly, happy to support a local business at the most basic level. Highly recommended, 5 stars!

Highly recommend Steve for small engine repair. He fixed my lawnmower completely, and it was a…read moremess, and then rush fixed my snowblower before one of these big storms. He picked the equipment up and dropped it off, was responsive, and very reasonably priced. I will use him again for sure.

Excellent work with both jewelry design and repair. Armand is a pleasure to work with.read more

Armen did a wonderful job creating our custom engagement ring. We met several times and I was able…read moreto communicate my vision to him. The final ring itself is gorgeous and extremely high quality. A really great experience! Thank you Armen!

John is personable, knowledgeable and PATIENT. Came to him with a ton of questions concerning a…read morediamond evaluation. Left educated and comfortable with the path forward. A pleasure to do business with. Mike B.

Absolutely 5 stars. John was fantastic--very knowledgeable, patient, and professional. He walked me…read morethrough every detail and made sure I understood the full appraisal. You can tell he genuinely cares about his work and his clients. I highly recommend Amerigem to anyone in Avon looking for an honest, reliable jeweler.

I broke the chain on my Tiffany's necklace. Tiffany's wanted a couple weeks to do it, but Smith &…read moreSon said they could fix it in just a couple days, for $25 cheaper. It looks fantastic. You would never know it broke! I'd absolutely recommend them for jewelry chain repair!

We needed a watch battery and stopped in. Service was phenomenal and personal. The jeweler…read morecharged us $5 and gained new clients- we will go back for jewelry and the personal service that was given