Crystal stopped by for a walkthrough last week Friday and assured me she would send me an invoice…read morewithin 45 minutes. It has now been a week and I never heard back from her. Very poor communication. Would not recommend.

There were a few issues number one started with forgetting we had a cleaning. I moved my whole day…read morearound to have the cleaning and desperately needed it due to my in laws coming. It was rescheduled but just super inconvenient. The second issue was the clean. I had to constantly point out things that should have been obvious.

I liked the leaner very much in fact I need her help as s,oo. As possible since I'm moving and I…read moreneed to get a hold of her I lost my phone today and I really like her gentle manner

I hired Sonia's Cleaning Services based on the plethora of great reviews. However, looking back now…read moreI see that most are over 6 years old. I didn't receive anything comparable to what I was promised by the owner, Juan, or what was described in the reviews. I was given a 1-1:30 PM arrival window. By 3 PM nobody had arrived, so I reached out to Juan who said the cleaners had run long at their first job and were on the way. I expressed concern because I had been quoted 4-7 hours for my move-out deep clean, and he assured me they could still complete it properly. Nobody showed up until 4:30 PM. To my surprise, the "cleaning crew" was a woman and her three teenage children, one of whom couldn't have been older than about 14. The woman, who said she was related to Juan, told me he had forgotten to tell her about the job. In less than an hour they had supposedly "cleaned" my upstairs, which included four bedrooms and two bathrooms (one shower wasn't even in use because it's being replaced). I expected baseboards and high dusting, which Juan had confirmed were included. Instead I found dirty blinds, untouched baseboards, no high dusting, toilet bases still dirty, and the one shower that needed cleaning was still dirty. I immediately brought these issues to Juan and the woman. While I reviewed the upstairs, they "cleaned" the downstairs in about an hour. So my 2,500 sq. ft. home that was supposed to take 4-7 hours was supposedly deep cleaned in under two hours. The downstairs was no better. Floors were still dirty, blinds untouched, the bathroom looked like only the mirrors had been wiped, multiple baseboards were missed, only the ceiling fan had been dusted, my range was still filthy, and none of the cabinets or drawers had been wiped inside or out. The list goes on. By 8:30 PM I had spent nearly two hours directing this woman and her child, only for tasks to be done halfway (shower basin but not walls or glass, toilet bowl but not the back of the toilet, closets never opened, cabinet bottoms wiped but not upper shelves, towel bars untouched, etc.). The upstairs bathroom blinds were "cleaned" by spraying them with the detachable shower head while still hanging, leaving dirty water dripping all over the drywall and window frame. At that point I said "good enough" because I had hired professionals and shouldn't have to teach people how to clean, only to identify reoccurring issues that they hadn't rectified from the prior list of incomplete cleaning. As the woman became increasingly frustrated while cleaning my downstairs blinds, I was also concerned something in my rental home would get damaged. Around 8 AM the next morning I contacted Juan. He agreed this should never have happened and promised to send someone back. By the end of the day he was ignoring my calls and texts. I only heard back after contacting him through Yelp and informing him I would pursue legal action and file a BBB complaint. He then claimed he couldn't get anyone back out and offered only a partial refund. Considering I didn't even receive what I would consider a basic maintenance clean, I requested a 50% refund. He refused and offered only $125. Since the business only accepts Zelle or cash, disputing the payment is extremely difficult, so I accepted it because something was better than nothing. I still had to take a day off work to clean the house myself before my move-out inspection. As an active duty military member, I fortunately didn't lose wages, but I strongly recommend avoiding this company. Despite the older positive reviews, they clearly do not have consistent, quality staff, and their payment methods leave customers with little recourse when the service is unacceptable.

Unfortunately things were not continually done to our satisfaction. The teams were always kind and…read morewonderful, but unfortunately I just wasn't given the quality cleaning I expected. Hair left in the floor and dust not wiped. Windowsills not dusted, etc. The first visit was awesome and each follow up visit declined and 2 person teams were in and out in less than 90 mins. I requested these things to be addressed and they were always kind but continued to not follow through. I want a consistent team that does everything so how do not need to inspect.

Amazing company and women! A++++ Service! I will…read moredefinitely be getting on a regular cleaning schedule! If you are looking for a fast response, dependability of showing up and attention to the details, book your cleaning with Oralicia now! You will not be disappointed! The women who came were professional and detail oriented and very nice! Thank you thank you thank you! Very reasonable and competitive pricing for a deep clean! And I say this because other "companies" I had spoken to quoted a lot more and then for them to never show and stop responding to messages or texts which was very frustrating but you won't have that issue with Neetkleen! I promise you they're a TOP cleaning company that follows through! :) Thanks ladies! My home looks and smells wonderful!!

Karla did great! She had a quick response time and was available asap. We were especially impressed…read morewith how well our floors looked afterward. Her pricing was fair, similar to other quotes I received.

I called Karla and her coworkers to come clean my rental property for my tenants and it was a bad…read moreexperience. Initially the first day was a confusion amongst my tenants and she drove there and my tenants weren't home so I asked her if she would like to be compensated for her time and she said no, she would come back next day. I was quoted for her deep cleaning that was 430$ that was supposed to have the baseboards, fan blades, windows and everything deep cleaned, that was not the case. Karla was confused on what time to come and came 45 minutes late. I was quoted on a 4-5 hour job and she was there for 2 & 1/2 hours and still charged me full price, it's like her being late gave her a reason to do a subpar job on my house. It would have been fine if the job was done early and it was clean but my tenants were home and the restrooms were still dirty, the kitchen counter top still had food on it, fan blades still had dust on top of them, and the baseboards weren't even touched. I would not recommend.

Never got back when I was specific as to what my needs were. Would not recommend unfortunately…read more Continuing my search.

Mary is a fantastic and quick communicator and she showed up on time to clean my new place before I…read moremoved in. She brought a small crew with her and they cleaned the whole 2,300ish square feet in about 3 hours, including baseboards, refrigerator, bathrooms, window sills (important), etc. Most importantly, Mary honored my request (really more of a condition) that there be NO Fabuloso! which I think is muy malo coz I hate the smell of the stuff, and she honored my request (condition) not to wear perfume or have the crew wearing perfume. I really dislike when service people and contractors wear all kinds of perfume and cologne and stink up the place....and I smell it for DAYS. Yes, I have a sensitive olfactory superpower, I admit. They did a great job, and Mary is super outgoing and the whole crew worked hard. I would gladly recommend them to anyone. I may have to see if they'd be willing to come by once a month, depending on my workload and how much I don't feel like cleaning, haha. Thanks again Mary and company!

I had the window and upholstery cleaning service and the crew did an amazing job! My windows,…read morescreens and tracks look great and the crew was very nice!

Sunshine has been our go to more than once now and we HIGHLY recommend them. Their team is kind,…read morethorough, and very hard working. Everything they do is done with excellence and nothing is left undone. Each house they've cleaned for us has felt like we're walking into a new build when they're finished. Absolutely amazing work. Definitely a 5-star crew and the cost is worth every bit of their services.

I used Vida's for a move out clean on my totally empty house - no furniture or appliances. I…read morerequested windows, floors/baseboards, bathrooms and kitchen. They responded to my request quickly and were easy to schedule. They proposed a fair price based on the other quotes I received. 3 people showed up to clean and spent about 5 1/2 hours on a 3,000 sf house. The work was pretty good but there was some stuff not fully cleaned such as a couple windows, some baseboards and things like doors not being wiped down. Part of that is on me bc I didn't inspect before they left. Overall I would recommend-they are responsive, fair and hard workers.

They worked very hard and did a great job. We were happy we hired with this very professional and…read morereliable company. We would definitely use them again. Highly recommend to anyone looking for a great house cleaner.

What do you do when your tenant leaves in the middle of the night?…read more Call Coldren's cleaning crew! In the past I've used one of the well known apps(services) to have someone come in and do a move in cleaning. Each time disappointed when the person shows up with barely a handful of cleaning supplies. When you talk to the Coldren team about a Move Out cleaning the review with you all the details they cover and you can tell they know what getting a rental ready will take. This confidence increased when the team arrived and started to unload professional cleaning tools and cleaning supplies. It was a team not a single person picking up a one time cleaning job. They spent a few hours cleaning and getting it ready for the final inspection. During the final walk through I only found a couple small things and was surprised they were able to clean a couple items i thought to be uncleanable. I hope I dont have a lot of tenant turn over and have to use them often but when i need the next Move Out\In cleaning it will be Coldren's

We brought on Coldren's to do a deep clean before our new baby gets here. They were recommended by…read morea friend. On time, super professional, and did great with my kids and dog as we were leaving. They were fast, efficient and reasonably priced! House is amazingly clean. Would recommend them to someone who wants a spotless house. Thanks again!!!