I hired this company for a full-house cleaning. In addition to the base interior cleaning service,…read morethey charged an extra $90 for exterior window cleaning on the first floor only, despite my home being a two-story property. No quote or estimate was provided before the work began, which left me surprised by the final bill. The outdoor window cleaning was visibly substandard. The owner never appeared, only workers were sent, and I was then pressured to pay the full amount of $530 on the spot. The experience felt transactional rather than service-oriented, with little regard for communication or customer satisfaction. I would not recommend this company. Customers deserve clear pricing upfront, consistent quality, and professional conduct, none of which were delivered here.

This was my first experience working with Laura (owner) and her team. The communication was prompt…read moreand professional. Laura gave a reasonable price quote for the work to be done. She came to my home for a free estimate and we discussed what I was looking for and what they offered. She was able to give me a next day appointment. Her team (2 people) showed up on time, were polite, and did a great job. Laura met me for a final walk through after the work was completed as she desires her clients to be fully satisfied. I was very pleased with the outcome one and would highly recommend her and her team and look forward to working with them again.

Anna and Adelyn were awesome to work with. With a home recently remodeled and a 1 week old newborn,…read morewe wanted to make sure we had a clean home for the baby to come home to. In the walk through, we discussed preference for baby safe products, specific focus on where construction dust might have settled, and they were very clear and transparent on what they would cover and what would be extra. They were prompt to reply and easy to communicate with. In the first clean, they left the areas I wanted focused on spotless and did a great job. We're looking forward to working with them again!

Too many things not done - dusting, floors, vacuuming furniture. They charged $180!read more

***** Edited to add, Maid in Orange reached out to me yesterday to apologize and take full…read moreaccountability for the ways their office staff dropped the ball. Happily changed my original rating of 3 stars to 5 stars and am looking forward to my next cleaning! ***** Let me start by saying that Karen did an excellent job - 5 Stars!!! However, I would give the office 1 to 2 Stars. I've used Maid in Orange off and on over the past 4 - 5 years and often recommend them to friends. For this particular visit, I booked one technician for three hours, with an arrival window of 2:00 - 5:00pm. Both the website and the reminder email make it VERY clear that this is an "arrival window" and not the actual hours that the technicians will be in your home. So, I planned my day around being home at 2:00. You can imagine my surprise when my teenage son called me at 1:25pm to tell me that someone was at the door to clean our house! For this particular visit, I did not want my entire house cleaned, I only wanted specific rooms/areas done. Because Karen arrived when I wasn't home (and because my son didn't know which areas of our home I wanted her to clean) she ended up cleaning and moving things that I didn't want her to touch. And thus, 15 minutes of the time that I paid for went to waste. Again, this was NOT Karen's fault, she said the office sent her. Honestly, I would have let this go and not written a review at all, however, I called the office at 1:30pm two days ago and still haven't received a call back. Also, in the past, I have always received reminder texts in the days leading up to my cleaning appointment and usually receive a text or call to let me know that the team is on the way....this time, I did not receive any of those texts. Perhaps there has been a change in ownership or office management??? I can recommend the Maid in Orange technicians but am disappointed with the customer service. When a customer calls your business to let you know that you've made a mistake, a returned call is the bare minimum.

We called a few days ago to book a cleaning and said we were looking for two cleaners. We were told…read moreit would be 1.5 hours for $150 ($50 per cleaner, per hour). The arrival window we were given was between 9-10 AM. Though we were told that we would be notified 30 minutes prior to the team's arrival, we didn't receive any texts. Today, Esperanza arrived alone at around 9:55 AM and said it would be $150 for 3 hours. Though we expected 2 cleaners for 1.5 hours, we agreed. Esperanza told us later after 2 hours of cleaning, that the kitchen and living room would take 2 hours instead of 1, so our total would change to $200. This was a little unexpected but we agreed to this too. However, she finished after a total of 3 hours of cleaning, she didn't need the additional 4th hour. But when we were about to pay, she charged us $200. We ended up paying $180 but she did maybe an extra 5 minutes at most, not a full hour, for the extra $30 we paid. Esperanza was nice and she cleaned our place well. We just weren't very satisfied with how what we agreed on, and expected, kept changing. Also, I'm not very sure if they take out the trash or not. When I asked, Esperanza agreed, but she looked a little surprised, so I guess this is one extra thing I was left wondering about.

We've worked with Mikhail and Natalie for a few years. They've always been hardworking and…read morethorough. For us, they've gone above and beyond to do some tasks outside of simply cleaning the house. Being disabled and my wife and I being older, this has been very helpful. We will use them more as needed.

Had Euro Cleaning back a second time and plan to have them regularly, at least every six weeks…read more It's so nice to come home to a nice house. They work so hard and are great at communicating what they are doing. I can go about my day and head to work, knowing they are trustworthy and doing an amazing job. I still highly recommend this local, family business.

Positive cleaning company that goes above and beyond in delivering outstanding services for both…read morecommercial and residential clients. Capable cleaning provides you professionalism, flexible, and an unwavering dedication to customer satisfaction.

**WARNING: TOTAL SCAM - FRAUD - BAIT AND SWITCH!**…read more I contacted this company for a DEEP CLEAN on a condo that's been sitting empty for 2-3 years. I made it crystal clear I needed a DEEP clean. They pushed their move-in/move-out service, swearing it was even more thorough. I mentioned I have a pet, but minimal dog hair since we hadn't been living there. I was preparing the place for a new tenant and paid for TWO cleaners to do a detailed job. Two cleaners showed up at 3 PM. Right off the bat, the female cleaner seemed shocked when she realized I was not leaving. Then the games began. The male cleaner vanished at 3:07 PM and didn't come back until 3:45 PM. An hour and 5 minutes later, he disappears AGAIN at 4:50 PM and didn't return until 7 PM. By 7:59 PM, they were already packed up and out the door. Let me break down the disaster that was this "cleaning": **THE KITCHEN LIES:** The female cleaner had the nerve to tell me the kitchen was finished. I asked if she cleaned the top of the refrigerator--she flat-out said NO. Only after I called her out did she bother to do it. Then I asked about behind the appliances. She LIED and said yes. I moved them myself and found crumbs and dust everywhere. The backsplash? Untouched. But sure, the kitchen was "done." **THE INSPECTION NIGHTMARE:** - Baseboards still had dog hair (I have video proof) - Hair floating in the "cleaned" bathtub - pieces of paper towel left stuck underneath toilet seat - Medicine cabinet never even opened--just wiped the mirror - Cabinets under the bathroom sink completely ignored - Floors clearly not mopped--debris, dog hair, and a DEAD SPIDER in the closet - Pictures on the walls not dusted - Light fixtures in kitchen and bathroom left filthy - Fireplace and built-in shelf not touched saturated with dust and dog hair I have photos and video documenting EVERYTHING they didn't do. **THE BOTTOM LINE:** I shelled out $400 for five hours of absolute garbage work. They promised two cleaners but essentially ran a one-person operation while the other one played disappearing act. This is textbook FRAUD--breach of contract, breach of good faith, complete theft. They claimed they'd fix anything I found during inspection. Instead, when I pointed out their failures, the male cleaner insisted it had been cleaned even though we are both looking at dust and dog hair, called his supervisor and walked out without fixing and saying a single word to me. So now we know why she was surprised when she learned I wasn't leaving, because it was only going to be one person doing the cleaning not two but if I wasn't here, I wouldn't have known that but what really busted them were the cameras. When I did notice he was not here I did ask and she said "he was at home with the children" even though I paid for two cleaners! These people are CON ARTISTS and LIARS. They'll stand there, look you dead in the eye, and swear they cleaned something while you're staring at dust and dog hair proving they never touched it. Absolutely DO NOT use this company. And trust me--they will NOT be getting my $400. I guarantee it.

Great service. Cleaned exactly how I asked and did a little extra…read more Definitely recommend

They came to help me at a friend's home in Garden Grove. Timely and performed a wonderful…read morecleaning. I do recommend.

I'm so glad I found this cleaning company! They did an amazing job and left my house looking…read morespotless. The team was friendly, showed up on time, and paid attention to all the little details. It's such a great feeling coming home to a clean, fresh house. Scheduling was easy, communication was great, and the whole process was stress-free. They were professional, efficient, and clearly take pride in their work. I've used a few cleaning services before, and this has been one of the best experiences by far. Highly recommend if you're looking for reliable cleaners who do a great job. I'll definitely be using them again

Martha is amazing! She left my home feeling like a total reset. My blinds, baseboards, floors, and…read moreeven the tub are spotless, things I usually put off cleaning look brand new. She was so thorough, which makes such a difference. It feels so good to come home to a space this clean, and I'll definitely be keeping her info for future cleanings. Highly recommend if you want your home to feel fresh, welcoming, and truly cared for!

Hired Mariola's last week, literally the day before for a move-out clean. They did an excellent…read morejob. They showed up right on time and were finished within 2 hours, exactly as quoted. Within the first 10 minutes I could smell the cleaning product, and they asked if I wanted to take a look when they were done and before they left. Really glad I hired them, and all done through Yelp.

Mariola and her husband, Mike, has been cleaning my condo since 2024 and they broke my trust today…read more I was working remotely today while Mike cleaned my place and I noticed that the toilet bowl didn't look clean. I asked him if he had already cleaned it and he said yes but that he couldn't get the hard grime off the toilet bowl. He said he didn't have the chemicals for that and that I need to scrub it daily to get it off. Fine. After he left, I went to the guest bathroom and looked at that toilet and it also didn't look cleaned or scrubbed and looked like it was just wiped down (like I said, they have been cleaning my place for a while now so I know what to expect). And when I looked at the tub in that bathroom, I noticed little a few specks of hair in the bathroom tub and the whole tub was dry (there should be signs of water if he had cleaned it!). So I ran my finger against parts of the tub and dust came off! He literally didn't even bother cleaning that tub! I texted them and he said that if I want a deep cleaning then that would be extra. Umm I didn't need deep cleaning, I just needed them to clean my house like they are supposed to! What made it worse is that they didn't even apologize and instead tried to gaslight and blame me for not calling them every three weeks. Well, they do regularly clean my place (3-4 weeks) and it was just this month that I had to reschedule for another two weeks out due to my job situation. Getting a house cleaning done is a luxury in this economy and it's really disappointing that people are not genuine and reliable anymore and will instead try to cut corners if they can get away with it. Be wary.