***** Edited to add, Maid in Orange reached out to me yesterday to apologize and take full accountability for the ways their office staff dropped the ball. Happily changed my original rating of 3 stars to 5 stars and am looking forward to my next cleaning! ***** Let me start by saying that Karen did an excellent job - 5 Stars!!! However, I would give the office 1 to 2 Stars. I've used Maid in Orange off and on over the past 4 - 5 years and often recommend them to friends. For this particular visit, I booked one technician for three hours, with an arrival window of 2:00 - 5:00pm. Both the website and the reminder email make it VERY clear that this is an "arrival window" and not the actual hours that the technicians will be in your home. So, I planned my day around being home at 2:00. You can imagine my surprise when my teenage son called me at 1:25pm to tell me that someone was at the door to clean our house! For this particular visit, I did not want my entire house cleaned, I only wanted specific rooms/areas done. Because Karen arrived when I wasn't home (and because my son didn't know which areas of our home I wanted her to clean) she ended up cleaning and moving things that I didn't want her to touch. And thus, 15 minutes of the time that I paid for went to waste. Again, this was NOT Karen's fault, she said the office sent her. Honestly, I would have let this go and not written a review at all, however, I called the office at 1:30pm two days ago and still haven't received a call back. Also, in the past, I have always received reminder texts in the days leading up to my cleaning appointment and usually receive a text or call to let me know that the team is on the way....this time, I did not receive any of those texts. Perhaps there has been a change in ownership or office management??? I can recommend the Maid in Orange technicians but am disappointed with the customer service. When a customer calls your business to let you know that you've made a mistake, a returned call is the bare minimum. read more

We called a few days ago to book a cleaning and said we were looking for two cleaners. We were told it would be 1.5 hours for $150 ($50 per cleaner, per hour). The arrival window we were given was between 9-10 AM. Though we were told that we would be notified 30 minutes prior to the team's arrival, we didn't receive any texts. Today, Esperanza arrived alone at around 9:55 AM and said it would be $150 for 3 hours. Though we expected 2 cleaners for 1.5 hours, we agreed. Esperanza told us later after 2 hours of cleaning, that the kitchen and living room would take 2 hours instead of 1, so our total would change to $200. This was a little unexpected but we agreed to this too. However, she finished after a total of 3 hours of cleaning, she didn't need the additional 4th hour. But when we were about to pay, she charged us $200. We ended up paying $180 but she did maybe an extra 5 minutes at most, not a full hour, for the extra $30 we paid. Esperanza was nice and she cleaned our place well. We just weren't very satisfied with how what we agreed on, and expected, kept changing. Also, I'm not very sure if they take out the trash or not. When I asked, Esperanza agreed, but she looked a little surprised, so I guess this is one extra thing I was left wondering about. read more

Staff was friendly. Arrived on time and addressed the areas I needed help with. Price was fair and I like that I could set up the appointment time on line. read more

I just got my cleaning done by this company few days ago and was super satisfied. I had 1 person come in for 3 hours but ended up using her 1 more extra hour because I was so satisfied with her cleaning. She was very professional and was able to take out all the oil grease that I wasn't able to. I had hard time taking out water grease on my bathtub but she got it all out. She was very detailed and I am planning on using this company from now on for all my cleaning needs. Thank you!! read more

Maid In Orange - No more grease!!! - Home Cleaning Near Me

I have been using Maid in Orange for my biweekly house cleaning for several years now. I have nothing but praises for the service they provide. Amy and Karen were at my house today and they are amazing! They go above and beyond and always check with me to see exactly what I need for that week. I appreciate the text letting me know they are on the way and the ease when I need to move a date around. Please give them a try! I truly believe you won't be disappointed! read more

Karen and Maria were great! Right on time, they had great energy and took the extra effort to deep clean my bathroom and kitchen appliances. Thank you! read more

If you are simply looking for a basic one-time cleaning and can afford to pay a bit more than the local going rate, this service is probably fine. I noticed little touches in their work that suggested backgrounds in cleaning hotel rooms. We used them three times, and decided to go back to our previous 2-man cleaning company. We've had our house cleaned every other week for over thirty years, and prefer to have the same two people come every time to provide a more personalized cleaning experience. For unknown reasons Maid in Orange isn't able to provide that consistency, which means that sometimes everything looks OK when they finish; sometimes not so great. I noticed that most of their good reviews are from clients who had only used them once, rather than ongoing bi-weekly cleanings. The last time they came, they really rushed through the work, did a terrible job making the bed and cleaning our stovetop, even though I had shown a previous Maid in Orange team how to do both. And they put a scratch in our custom-made Amish coffee table. read more

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We booked Maid in Orange for a move out cleaning and they went ABOVE AND BEYOND for cleaning our apartment unit! We provided a move out checklist and they checked all our boxes and even organized the stuff we had left behind into bags and designated areas. The price we paid was also very competitive compared to other quotes we received. Would absolutely book again! read more

J can't say enough good things about Maid in Orange (a name I thought was pretty clever). They were able to schedule me for first thing the following morning which I didn't expect. I'm an old retired guy and have been going through some medical issues that have prevented me from doing any deep cleaning for quite awhile. I've had some bad experiances with house cleaners in the past and had dragged ny feet in trying to find a new one but I struck gold with Maid in Orange. Stephany was prompt, pleasant and really paid attention to detail. When I saw my glass shower doors I thought She had somehow replaced them with brand new ones, I was amazed. She exceeded the 3 hour minimum by about 30 min. Another thing I didn't expect due to how long it had been since last cleaned. I hope I outlive Brittny because I don't want to have to find another service like this one. Outstanding!! read more

Stephany was most delightful! I try to keep things clean, but it got away from me and I just needed a little extra help. My kitchen, dining room, and bathrooms look sparkling clean. The value for the service was worth it! I wouldn't hesitate to ask them to come back for any future cleaning needs. read more

I was looking for a good clean last minute. The service sent me someone out next day I didn't quite know what to expect, but honestly, they did a fantastic job. In the past, I've struggled with maid who will clean things and not put anything back. They kind of just leave decor, plants, bathroom accessories wherever they feel like it. They just clean and move stuff. However, this service was amazing because not only did she put everything right back where she found it before she cleaned. But she also went out of her way to lightly decorate in areas that she saw needed it. Nothing crazy, but she just made my couch look cuter with organizing the blankets and pillow, things like that. Everything from the floorboards all the way to the ceiling fans look great. I will 100% be using the service again. read more

Overall good job. Cleaned our house. On time And professional. Only four stars because I think it took longer than it should have in a bare house and the baseboards could have been done more thoroughly especially for the amount of time we paid for. But overall recommend. read more

They were awesome!!! So detailed! Definitely hiring them again - they were easy to book and schedule.

The maids were great! They were punctual and got right to it! The place was nice and clean and smelling fresh after they left. It was night and day difference! I would definitely use their service again. read more

I've never booked a cleaning service before, so I wasn't sure what to expect but I was definitely satisfied. With this business, you can book an appointment online which I really liked! I reached out to the business on Yelp and was also able to get clarification on what each cleaning includes. On the day of the service, two people showed up and asked what my priorities were for the cleaning. When I came back, they were already gone, but everything was super clean! I definitely will be reaching back out to schedule more deep cleanings in the future. read more

I've only used them once but I found that they were very professional straight forward and easy to work with. I had two ladies come for two hours and my house felt so much cleaner after hey left. I will use them again! read more

I've been using Maid in Orange for 1-2 years now. Easy to book appointments. Communication through text has been solid. We request deep cleaning service for our home with young children. Every team that came through has left it cleaner after they came. They absolutely clean better than I can. The ladies that come through are kind. I feel their work shows a lot of love for a home. For a full time working parent, it is an extreme treat to have them come and experience such a clean, neat home. Their service rate is competitive. Last but not least, the ladies are polite and hard working. They leave their love in little things--like a cute bow made of kitchen towels on my oven! Or cleaning my air fryer. Truly is love! read more

I've had many different cleaners in the past and had varying issues - one was cheap and fast with a bad attitude; another more expensive but brought a whole family each time and tried to upsell; another used rags that smelled funny; etc. Its been frustrating so I started searching for a new cleaner again and found Maid in Orange. My condo is only 1000 sq ft and I'm a minimalist and a neat freak so I thought they were a bit on the pricier side but I was most drawn to them because they do "cleaning for a meaning" and I think that is truly AMAZING, especially because cancer is something that has affected me and loved ones personally. I've used them 3x's now and have been happy with the results. They give a big window for arrival which I don't like but they text you 30 minutes before they come over and I really like that a lot. My place feels cleaner after they're done and that's what's most important to me, I don't want to feel like I need to do more cleaning after getting a cleaning. The cleaners that have shown up so far have been great, very hard working, and nice. And, what I also like a lot is that you can book online and pay digitally. I think these extra little things make a big difference. read more

This service is very accommodating and helped with some deep cleaning. It cost $95 00 an hour, for two people. I asked if they could do it all in 3 hours. The ladies were really nice. I could tell one had more experience than the other and quicker. I asked them to start in the primary. I left the house with my dog for 2 hours and we stayed out of their way for the last hour. I made sure to ask could they be done within that time frame again she said yes. They had me check the work and the floor was still wet I did a quick check and approved the work. It was not till they left we noticed the floor very dull and went over it and it was still dirty. They had used a spin mop. Also the hose didn't smell clean. I called the company and the manager came and re cleaned my floors. She did a great job. I am glad they made it good. I saw the mop they used and it is not my choice next time I'll give them what I use. read more

Stephany and Claudia were wonderful!! They were very kind and polite. They were efficient. I'm very picky when it comes to cleaning and don't expect anyone to completely satisfy my level of cleanliness but they were excellent. I really appreciated their willingness to listen openly and follow through without defensiveness or excuses--it made working together really easy. Made in Orange was so easy to book and their price was extremely reasonable. I will be booking them again! Thank you so much! read more

Great cleaning service! They are professional, punctual, super fast, and incredibly detailed. Very clear communication and great value. We've hired them twice already and will continue to work the wonderful Maid In Orange team! read more

Maid in Orange has a fantastic team! We have had our home cleaned by them a few times now and they always do a great job. Scheduling is very easy and the staff is communicative prior to arrival. They do an extremely thorough job and provide at an affordable price point. I cannot imagine trusting anyone else! read more

Norma and Jasmyn arrived on time and perfectly cleaned everything in my house. They exceeded my expectations.

Everything went smoothly! When I first called I got a competitive quote for a cleaning a week ahead of time and also got an email outlining the details of the service request. The crew of 2 showed up in a timely manner within the 2 hour window that was communicated and they also sent over a courtesy text message when they were on their way. The crew was friendly and so professional. They went above and beyond and left my place spotless! I would use this service again! read more

I have been using Maid in Orange for two years now for our 4 bedroom home. Admin services: Great. You can book online, and even when they don't answer their phone, the admin is very responsive and professional via email and text. I sometimes book last minute, and they accommodate my asks. They text you when they're on their way and have always arrived within the window that I have booked. Payment options are flexible and usually pretty fair. If you are unhappy, the customer service is reasonable. Cleaning: I have always asked for the same lead cleaner (Amy) to come and clean our home, which they have always accommodated. As much as I don't want to share her by mentioning her by name, Amy has always worked hard get our home in amazing shape in the amount of time allotted, and is very friendly and responsive to requests. The additional cleaning staff with her varies, but I know I can rely on her to give direction to get the job done. read more

I'm very happy with Maid in Orange cleaning service with Annie's team. Very detailed, very clean, friendly...they've done a very good job! Thank you Maid in Orange read more

This company provided quality service at a great price. The lady's who came to clean worked very hard to deep clean two bathrooms that were beyond what me or my wife could do. I would definitely use them again. Very happy read more

I was in a pinch and needed to get a home deep cleaned. I wasn't sure where to turn and found Maid In Orange on Yelp. Fast forward they showed up within the time, did a fantastic and thorough job, I was there the whole time. Took 4 hours for a 2 bd 2 ba home that was very dirty but now sparkling. I highly recommend! read more

Fantastic experience! Amy & Norma arrived exactly as scheduled with terrific communication from booking thru finished job; very hard working. I highly recommend this company and will definitely hire again! They were efficient, personable and did an incredibly detailed Deep Clean of bathrooms, kitchen, entire house ... could not be happier. read more

WARNING! THIS COMPANY HARASSED ME. My husband hired maid in Orange for me as a surprise and boy it was a horrible one. The staff was rude and didn't want go over the spots they missed with me. Instead they called their girl that does the bookings over the phone and she told them to just leave. They never finished the job. And they aren't cheap. I was texting the girl and told her I would leave an honest review about their horrible work and I was laughed at and mocked. I was even spammed with messages and was harassed. I had to change my phone number. Also most of their good reviews are fake accounts they create and they just write positive reviews for themselves. You can clearly tell what profiles are fake. I would definitely not recommend anyone to hire this business. Even now, I bet their response will be that my review is fake because they have never heard of me, & they can't find me in their system as a customer. That's their typical response for any other customer that leaves a negative review. They don't own up to their mistakes. Also, they wouldn't even be able to find me in their system regardless because my husband made the booking. But they still cleaned my apartment. And I still had an interaction with their team. So they don't know my name. Only his. So please be warned. read more

Olivia and Rubi did an excellent job today cleaning our mobile home. They were fast and efficient in the two hours cleaning appointment window. We have been clients now for four years and have never had any problems with the service. We have used them for a deep clean move out service, and now they come monthly. read more

No frills professionals. Great work done. Competitive quote. Punctual timely. Responsive. Definitely saved their number on my phone as I'm a believer now. Thank you. read more

After my house cleaner retired, I was looking for a full cleaning service and searched five different companies and landed on Maid in Orange. They are extremely responsive, timely, and the cleaning team always comes with a smile. They do a great job in deep cleaning and any extra items that I need more attention. They bring their own supplies and use any that you request specifically. Also, I love when I get behind and if they need to pick up stuff on the floor or put some items away, they never complain. They just do the job very independent and finish on time. I would highly recommend them. read more

Excellent deep cleaning service. They worked incredibly hard and very effectively--my stove and kitchen countertops are noticeably cleaner. They communicated clearly about everything they were doing and made a strong effort to finish within the allotted time. Very impressed and would highly recommend. read more

We have been using Maid in Orange for our housecleaning service for over 2 years and always have a fantastic experience. They have an easy to use online booking system or Brittany can be reached via text. We always request Annie. She is polite, easy to talk to, and is very thorough. I will also add that she's a sweetheart with our animals and they love seeing her. They handle all of our cleaning needs. When they leave it feels like a new home. Pricing is reasonable for the services they provide. read more

So grateful for their service and kindness! I have never hired a cleaning company before but Maid in Orange made the process so easy. It was such a wonderful experience and I highly recommend this company to anyone. read more

We have been using their cleaning services for years. They always come on time and do a wonderful job!. It's easy to reschedule your dates ahead of time. Xochilt and Mariela do a great job! read more

They were polite and did a great job! Requested a deep cleaning, and the house looks awesome. The value for the service was also very good. I would book them again. read more

I have used this service since at least 2022. Better than other maid services I have used in the past, prompt professional and cleaners definitely care about quality. I recommend them to everyone in their service area. read more

They did a fabulous job! Prompt communication, on time, thorough, worked around our 2-pound terror who chases vacuums. Highly recommend.