Poor service- I requested a quote from Roberto and we agreed on a bathroom tile remodel. I bought all of equipment and his material needed. Roberto showed up the morning of March 19, 2019 and left with no return.
When asked if he planned on returning he replied via text two hours later with the following, "I did make it to your house this morning, but you give half of my contract to someone else, just give them the whole contract. I don't share my contracts with others. Thanks Roman." I asked if he can explain what he was referring to because I had only been working with him. He never replied or explained his reasoning for abandoning the agreement of the job. I believe he had me confused with another client or possibly inebriated when we discussed what needed to be done. He could've called me like a gentleman/ professional and explained his concerns or uncertainties. I rated his review as poor for the following reasons; abandonment, no communication , poor customer service and lack of respect for costumer. read more