Toni is INCREDIBLE! I had a really poor experience with a peel before so, I was very hesitant to get another one. Toni took the time to really assess my skin and what it needed and created a very safe and comfortable environment for me to try this service again. She also really customized the type of peel to what my skin needed. Couldn't recommend her more! read more

SpaDerma West Loop is the place to go for your skin care needs! I started going here a few years ago and have never looked back! Thanks to Nikki, my skin has completely changed for the best and I have gotten rid of issues that I have had ever since I could remember. Now I go regularly and keep adding on more treatments that I keep falling in love with! Can't thanks Nikki and SpaDerma West Loop enough! read more

I would like to preface this review with the reason why I am giving 2 stars is because of the front desk service, lack of communication/information, and the gas lighting I experienced. The actual spa/botox service I received was great. The NP was professional and I was able to get exactly what I needed done. I recently visited Spa Derma in the west loop and it was my first visit. The NP mentioned that I have to spend $150 minimum (Which was not communicated when initially booking) I ended up getting 4 botox injections which is much less than $150. The NP mentioned since I was a new patient I would get $50 off of the $150 minimum. I was also told that I could use my Alle rewards (which was convenient since I had a $20 reward available on my account). My review reflects the service I received from the front desk employee. 1. The person failed to look at my chart and see that I was a new patient and did not acknowledge the $50 off since it was my first visit. 2. I asked for the tinted Elta MD sunscreen and did not receive the correct product. (I was given the non tinted one without mention). 3. I was told by the front desk employee that I could not use my Alle rewards, despite the NP assuring me I could. 4. Shortly after I walked out of Spa Derma West Loop and returned to my car, I realized I was overcharged. I called and mentioned my complaints above. The front desk employee gas lit me by saying it was my fault I didn't mention that I was a new patient to receive the $50 off. (I believe it was apparent I was a new patient on multiple accounts, ie. filling out new paperwork, the NP acknowledging I was a new patient in front of the front desk employee, etc.) I was told I could not be refunded the money back on my credit card and instead will go on my spa derma account. 5. I've contacted and emailed Spa Derma West Loop and no response or acknowledgement of my issue. I don't really feel too great returning there and so I really dont want that money just hanging out in my account. I ask that the minimum spend, the new patient discount, grabbing the correct product and not being able to use my Alle rewards was communicated to me prior to my visit and passed on to the employees at the front desk who checked me out. Along with an actual response from Spa Derma West Loop about this occurrence. read more

Love SpaDerma West Loop. The staff is so friendly and warm and make you feel right at home. Not only is their staff inviting, they are also all very experienced and knowledgeable, and because of that, easy to trust that you are in the hands of professionals that understand your unique personal goals and will guide you to get there. I've gotten several different treatments at SpaDerma, and for each treatment I've had a thorough consultation that included an educational discussion of what to expect and how the treatment works. I love SpaDerma so much, I actually missed them while they were closed! As expected, they have re-opened with new policies and procedures that ensure the safety of all staff and patients which includes temperature checks, mandated masks, ample hand sanitizer, and new waivers allowing for contact tracing in the unlikely event it is necessary. Whether you're a newbie looking to lose your Botox virginity, or a vet looking for an experienced and professional team, you cannot go wrong with SpaDerma. I promise you won't regret it! read more

I was given a gift certificate to SpaDerma from a friend. I went to this location because it's closer to my house. After my treatments I gave the receptionist the certificate and was first scolded for the certificate being over a year old and then was told they wouldn't take the certificate because it was purchased in Lincoln Park and that they had separate bank accounts and separated systems. My problem is, who cares how old my gift certificate was, there's no expiration date on it and SpaDerma has accepted the money why shouldn't I get what was paid for?! Also, different locations with different bank accounts isn't my problem, you should've found a way to make it work instead of berating me or inconveniencing me.... Luckily there are a bunch of great medspas in Chicago and I found another place I love..... read more

Amanda Enno truly fulfills and exceeds expectations! Objectively, she is a talented injector with a robust knowledge base. After careful assessment, she proposed a plan, provided a quote, catered the actual experience and 110% achieved my goals. Subjectively, she goes above and beyond to personalize the experience, make you feel comfortable, and is such a joy to be around. Absolutely love my SpaDerma experience from start to finish every time! read more

First time here couple weeks ago. I love the service and the cleanliness of the place is well done. When I walk in I was greeted nicely and they help me immediately. I made appointment for laser as a first time the professional was very patient explaining everything that I need to know. I felt very comfortable. There is no parking but pay park. read more

Happy to say that I spoke with Clara from Spa Derma headquarters and she went above and beyond to check in, correct the situation, and implement the changes I suggested RE: communicating policies and having staff be mindful and tactful when speaking to clients. Thank you, Clara! read more

Amazing experience from start to finish!! I can't believe how easy this was! I've been getting Brazilian waxes done for the last decade thinking that laser was both too expensive and would be worse than waxing. Recently, I had a particularly unpleasant waxing experience at my normal spa and decided to do some research. I found SpaDerma had wonderful reviews and a Groupon for $99 for the first 3 sessions (medium area) - TOTAL. I was a little skeptical thinking that was too cheap to be true. I emailed the team via Yelp, they got back to me right away, addressed all my fears, answered questions I had, and booked me via email - I'm usually hard to reach by phone during the day so this was perfect! The staff was so friendly, the clinic was extremely clean, and my technician, Stephanie, was the best! She made me feel comfortable, at ease, and informed. She talked me through it, and was super efficient - the treatment took maybe 5 minutes. I couldn't believe how easy this was - not painful at all compared to waxing, you can shave in between appointments, and they even have a July deal going on for $199 for the second set of my treatments (medium area). Honestly, this was so great - I can't wait to see the results and am considering doing other areas of my body given how unbelievably awesome my first experience with laser was! Thank you to the team at SpaDerma! read more

Always a great experience at spaderma! It's clean and relaxing. Katie D does a great job, I followed her from the Southport location because I trust her with my face! She helped me come up with a skincare plan for the year leading up to my wedding and I have been so happy with the results. She's honest with what she thinks will be a good fit for my skin so I can feel confident that I'll get good results. I've gotten so many compliments on my skin since becoming her client, something that I'd never experienced before! Highly recommend! read more

First off, all I am going to say is "WOW", AMANDA is EVERYTHING. Talk about feel good vibes right before you are going to get a bunch of needles poked in your face. I literally had ZERO nerves laying down on that chair, I know for some it can be a little scary, but beauty is pain and pain is beauty, right? But can I be real for a second??? There was NO pain, I only walked out feeling beautiful, not just because I looked better and younger, but because Amanda truly made me feel pretty the whole time before, during, and after I left. She checked in with me after and made me feel like I was in the best hands possible. PLEASE go to Amanda if for all and any facial enhancement needs, you will not regret it! read more

I don't have words to describe how I was fooled by this place selling me dysport for the same price as botox saying that they have the same effect. I wish I did simple google search before I came here. So 1 unit of botox is equal to 3 units of dysport. Average price of botox is 11-16$ per unit and average price of dysport is 4-8$ so you guys do the math. And they are selling dysport for 13$ per unit saying that is stronger that botox which is not true. Also dysport is used ONLY for frown lines while botox is used to reduce all wrinkles. I left happy that today until I realized that I was scammed. Never again. read more

If i could give this place a 10/5 stars i would. The staff couldn't be nicer. And most importantly their machines are amazing. I have extremely coarse, dark hair and i have seen amazing results! After the first treatment i saw a substantial decrease in hair growth. I am now on my 5th treatment for my Brazilian and it's almost all gone. I have tried many different laser hair removal companies and spa Derma blows them all out of the water. Team spa Derma all the way. read more

I had a great experience with Ashley! She is professional yet friendly and makes the injection process very comfortable. Ashley is precise, knowledgable, and caring. read more

The first time I came to SpaDerma my experience was phenomenal. I had a very well informative esthetician (Michelle) who consulted with pre op and post op care. Today- my experience was subpar. The esthetician was nice and took me to back in a timely manner. When I initially scheduled my appointment it was for laser hair removal on 2 areas which I spoke to about with the front desk who scheduled my appointment. For some reason that did not transfer to the esthetician that was working on me today so she had to leave the room multiple times to ask questions that could have easily been communicated. She ended up having me shave an area on my face I wouldn't normally shave just to tell me that she cannot do the laser hair removal because I had self tanner on. I understood this because I have had this procedure completed in the past. However, the self tanner I use on my face is removed with a makeup wipe. It doesn't penetrate through my skin (believe me I wish it did) but it comes off very easily. I end up wiping it off and she brings in Maria. Here's why I'm giving this a 1 star. Someone like Maria should not be a representation of your brand. I have had a great experience up until Maria comes into my room and says she is the Botox and filler specialist (ok great?) and she know that I will burn because of the removable tan on my face, I then begin to tell her I wiped it off and she interrupts me and says "do you want burns on your face" completely appalled I reply "no, I doubt anyone wants burns or to be talked to like that". Maria was extremely unprofessional and lacks customer service and social skills to deal with people especially if they're having a crisis. I will no longer be recommending my friends/family to SpaDerma. read more

I've gone to a few SpaDerma locations and West Loop is my favorite. Nico is fantastic and personable as an injection nurse and the rest of the staff are friendly and professional too. It is $$$ but based on the level of service, style, and professionalism I understand why! read more

I was at their West Loop location on 3/16/19 and I will start by saying that Nikki did an amazing job!! She was so nice and informative. She took her time to ask me questions about my skin and explained the hydrafacial process very thoroughly. I highly recommend her. I also got my first dermaplaning and wasn't sure what to expect. The glow after she finished was mind blowing. I immediately felt my skin tighter and smoother than I had in a very long time. She also gave me great advice on my at home skincare regimen which I really appreciated. I will say that parking is very difficult, no parking. I recommend public transportation or a share riding service such as Uber or Lyft. Overall, I had a great experience and will be back to see Nikki again. read more

Stopped in for my first time and I'm so happy I did. I had a hydrafacial with Stephanie. My skin is extremely congested and pretty dry, I heard that hydrafacials help fix that. The location is clean, pretty big and plenty of street parking. The front desk is friendly and on time which I LOVE. On to the actual service, Stephanie was so sweet and explained the process thoroughly. She asked questions on my expectations, my current skincare regimen and so on. I felt extremely comfortable asking her any questions. She went through the promotions and definitely convinced me to buy a package and book my next appointment on the spot. The facial itself was great, I'm not sure it was the best option for me, though. My skin gets really congested and I felt like it was still a little congested after. BUT the glow the next day is out of this world. I recommend it if you have an event coming up. I'll be back soon to try more procedures! Also don't forget to refer someone, and check in on yelp! read more

Amanda Enno has performed my Botox/Dysport injections at SpaDerma, and she is absolutely incredible! Not only is she detail-oriented and thorough during the entire process, but she is also warm, bubbly and kind. She is everything you could want in an aesthetic professional! Run don't walk to book her ASAP. I can't wait for my next appointment! read more

I love SpaDerma West Loop! The staff is so knowledgeable and helpful. I've seen Maria, Nico, Daphne, and Michelle over the last 3 years and they've all helped me with my skin. Thank you for all the amazing customer service! read more

I have gone here for over a year and just found out they have only a 5 min grace period for appointments or you will be charged $50 for a cancellation. Decided not to come back here after the customer service. read more

I have been getting laser hair removal from Louisa at the wicker park location and she is literally just the most wonderful and informational person. She doesnt make you feel uncomfortable and honestly feels like a friend completing your services. I am close to finishing up my treatments and I havent seen hair grow back in almost 5 weeks. Very impressed with the laser hair removal process as well as the staff. read more

I honestly have nothing but good things to say about SpaDerma West Loop. The first time I went to SpaDerma, I went to redeem a PCA peel that I had purchased from Groupon. However, my skin was extremely dry and sensitive. Elyse informed me that she couldn't perform the procedure that day because she didn't want to harm my skin. She educated me, and she provided me with skin care tips to improve the current state of my skin. In the mean time, I had cheek fillers done by Stacy. Guys, this process was so easy, and Stacy did everything to make sure I was comfortable. I have a fear of needles, and Stacy ensured me that everything would be fine. I am so pleased with my results. I am already thinking about going back for a second procedure. After a few weeks, I returned for a chemical peel with Elyse at SpaDerma Westloop. Throughout the procedure, Elyse monitored my pain level. She also wrote out an ENTIRE skin care regimen for me (face wash, toner, vitamin c, H.A., etc.), I am so thankful for Elyse's extra help. She is truly a sweetheart who genuinely cares about the people she treats. read more

DO NOT GO HERE! If I could give half a star I would from my experience because Kaitlyn was not very good. I highly recommend trying to get a different aesthetician if you go here. I got a hydrafacial and I was left with marks all on the right side of my face. She applied way too much pressure during extraction and has left me feeling horrifying two days before my birthday. Great gift.... I wish I would have started with a different aesthetician cause maybe I would have had much different results. Regardless I am extremely disappointed especially since management didn't even offer any treatment to fix the damage caused. The whole experience was very upsetting. Oh and the kicker is they recommended that I get a chemical peel (aka pay them more money) to speed up the healing process from the damage they caused. Yeah like I want to give more money to the people who DAMAGED my skin in the first place!! I had very high hopes for this place but they have now lost my trust and me as a costumer. read more

Former loyal and enthusiastic client at the Lincoln Park location. I switched over to this location because it is right around my house. I was ambivalent about switching over because I really enjoyed my experience with Violet at the LP one, but I'm happy to say that the West Loop is equally as wonderful! Michelle, my aesthetician, has been taking care of my skin for a couple of months now and has managed to keep my skin under control and free from breakouts. All my life I have been prone to acne issues but finally at the tender age of 33, I can say that I feel good about my skin. Michelle is thorough, honest with her recommendations, and all around someone that I trust with my skin. I will be continuing to go to her consistently as she always makes me leave feeling more beautiful. Additionally, front desk staff here is AWESOME! Never once rude, always willing to help, and just very pleasant people to be around. read more

I'm obsessed with Spa Derma! I see Dana for my fillers and Meghan for my laser hair removal and facials! The entire teams is warm and welcoming. The front desk team is so helpful and always so friendly, both in person and on the phone. The space is beautiful and I love how on top of the safety guidelines they are for COVID. Run to Spa Derma! They are the best. read more

This place is amazing. I love the results of my lip injections and the staff is so great. Definitely the best place I have gone for services compared to others. 10/10 in my book and am excited to keep coming back. read more

I bought a hydrafacial package during one of their promotions and it was well worth it. Victoria is amazing! She referred me to Nico for Botox and although I was scared at first, he made me feel very comfortable. Overall, the Botox and facials have been fabulous. Both Victoria and Nico are welcoming and happy to answer any questions you may have. I highly recommend the West Loop SpaDerma location and both Victoria and Nico for services :) read more

Comforting, knowledgeable, skillful, personable experience! Nico ensured the experience ive always imagined for a first time filler client! He answered my militons of questions and always showed he was the expert, respectfully. I'm so thrilled with my lips!!! I'm so enthused i found him! Also shout out to Amy who acknowledged the scheduling mix up and worked very hard to get me in the next day. I really appreciate being respected as a client! All around wonderful experience read more

I received a HydraFacial for Mother's Day at SpaDerma and I feel so glowing and radiant, and it was such a great experience, that I feel like I have to leave a review. The location I went to is conveniently located right on Madison and Aberdeen, if you have an early appointment there will be no issues finding parking. The facility is clean and the reception is friendly. There was no wait time for my appointment. Stephanie was my esthetician and was professional and knowledgeable and I felt like she truly understood my skin's needs. She really went out of her way to educate me on my skin type and provided tips on what I should add to my daily routine (hyaluronic acid for my dry skin). My skin looks the best that it has ever looked, I really look forward going back to let her do her magic. read more

SpaDerma is the perfect place for laser hair removal! During my first time there my esthetician, Stephanie, was super helpful and explained the the entire hair removal process prior to starting. She continued to be very accommodating throughout the process. SpaDerma has newer technology from the previous place that I've had laser hair removal which makes it more efficient and less painful. I would describe it as a suction and a wave of heat for a second. If you are thinking about laser hair removal, definitely try out SpaDerma! The Groupon is a great deal. They also give you $50 off for any referrals! read more

I recently had a laser facial at SpaDerma with Nikki Nicholson and I loved it. She is so knowledgeable which made me feel at ease considering it was my first time and I was nervous . She numbed my face and I barely felt anything. What I did feel was just a light scratching sensation. Really boring to be afraid of and the results are awesome! In one treatment I saw a reduction of fine lines, wrinkles, pigment and tightness. Can't wait to go back. The spa was beautiful, clean and the staff including Nikki extremely polite. I would recommend her to anyone and she is also adorable and fun! I also checked pricing and they are extremely fare and less than so many places I looked at for sure! read more

So super happy with my lip injections. Stacy did an amazing job! Can't wait to show everyone!! read more

SpaDerma - Medical Spas Near Me - Chicago, Illinois

Unfortunately, my lips did not heal well and are still very lumpy and bumpy. I spoke to a plastic surgeon after they'd healed and they said the product was applied too superficially, which is why my lips are bumpy and you can actually see the product. People have straight-up asked about the bumps in my lips, which is not what you want. At this point, I'm going to have to get my lips dissolved and re-injected. I do want to stress that Stacy was very knowledgeable, thorough and wonderful. The staff at spa derma is great and I had great in-office visits. I wish I received the results I wanted because I definitely would have been a return customer. read more

I want to start by the providers are great. My issue is with staff making appointment, not being able to see appointment on their website. I have had the run around with making appointments. I had the run around with technology that I had to make a special trip to the spa to make appointment. I made appointment in person,and they still screwed it up. I have worked with fast pace customer service so I know what it is like. Provider are good but be aware of the website and front desk. Waiting for response from the manager. They do not believe in having manager available to talk to people when issues arise. read more

Love Spaderma! They are clean, run on time, and located right on Madison street in the West Loop. They always have great promotions they offer monthly (on their website or follow their insta) that are so worth it! I highly recommend Megan - I've done my hydra facials with her! Love the way my skin glows and feels after the fact. She is thorough, super friendly, and also gives you great recommendations on good skincare products. Love that they sell Skinbetter and Elta MD in stores read more

The girls there are so nice that were working but it was so unprofessional that they had called me a month prior telling me that I had three prepaid chemical peels I drove an hour and a half to see someone in specific and then end up driving home because they got the clients mixed up to me that's super unprofessional... driving an hour at 8 o'clock at night is definitely a disappointment. read more

Had a wonderful first time experience at this location! All the way from Parker greeting me, getting me signed in and making me feel comfortable while I waited. Kiran was great and eased me into my treatments in such a way I can't wait to come back. She explained everything she was doing and consistently checked in with me to gage my comfortability and that made my experience very enjoyable . Being an African American male I was concerned if they would be able to handle the coarseness and different texture my hair provides but Kiran was very familiar and answered all my questions. I highly suggest SpaDerma West Loop location. read more

I have had the BEST experience with Katie Rudzinski for my first ever Botox treatments. She was extremely informative with all of my questions (which I had a lot of!). She is so sweet and friendly and remembered everything we discussed from my first visit. She was very gentle and did a fabulous job, my results are amazing! I get so many compliments because my results are so natural looking, people can't figure out what I did to look so good! Can't wait to see Katie again and continue looking fab! :) read more

I had a PCA chemical peel here. The lobby is super clean, the service was quick and effective. I'm giving them two stars because I was pushed into making a purchase for a product that is completely wrong for me. After telling me my skin would be more sensitive to pigmentation after the peel and I absolutely needed to buy a sunscreen, my technician pulled something off the product wall and handed it to me, claiming it would be perfect. Now, I care a lot about my skin. When someone mentions things like pigmentation, I listen. She seemed confident in the product and walked away within seconds of handing it to me. I had questions about it but I had no opportunity to ask as she left me at the desk to pay for my service and product she was hyping up. Unfortunately it's a tinted product and is orange on my super pale skin. It's also incredibly greasy. I felt really duped by the technician for just picking something at random, probably to get a commission percentage, rather than making an informed recommendation. If she really knew the products why would she recommend something that has no benefit to me? SpaDerma doesn't accept returns, and will only issue store credit. So I'd have to travel an hour each way to the West Loop just to maybe get something suitable for my skin that they carry. The whole thing just left a bad taste in my mouth- I didn't feel like I was actually being recommended something for me and was just being swindled into making a purchase. Now I'm stuck with an orange sunscreen that I will never touch. Meh. read more