Indya was extremely helpful. She really made my move stress free. She went above and beyond to…read moreaccommodate me. I wasn't sure about storage sizes and she took me on a tour to see the various sizes. She's super sweet and personable. She was able to answer all my questions. Quick and easy move without a doubt. The facility is extremely clean. It smells nice. They have security in the evenings so feel comfortable coming at night. And the place in climate controlled. I was able to get a prorated rate due to mid month move in as well as a discount for having my own rental insurance. WHOOT WHOOT!

Very helpful staff adore Elle so much. they have done a lot to secure the building despite homeless…read morepeople in the area trying to shelter inside. They are very prompt in notifying you when you are past due. The facility has a truck that you can use for the day for little or no price

Scam artist. Feel like there was interest in what me and my father had in the storage unit and we…read morewere basically bidded out of our unit. I find it unreasonable how much they kept adding on every month for the unit. Wouldn't recommend these people aside from a clean facility. I really don't see anything else good about this place, hope they enjoyed getting rid of our stuff. Pictures of my deceased mother and memories are gone.

I was here for three years moved several times within the facility never had issue. they went up on…read morethe rent which is crazy but I would just transfer to a new unit and get the new rates which is typically cheaper then if you been a loyal tenant. crazy Ik on my move out day i leave a trash bag outside my car. And was charged 80$ to my account for a quarter filled trash bag. These places are money hungry and it's gross. 40$ okay maybe even 50 $. Crazy !! Plus moving out I was paying 178$ for a 10x5 and moved to the same unit for half the price alway check market rates. They will keep raising the price if you don't stop them or transfer units

Quick and easy experience signing up for a unit here! I really appreciated the transparency…read moreregarding fees and Rashad was awesome at explaining everything to me as a first-timer. Thanks Rashad :)

Great team at the front desk! Easy to access and well lit. Clean facility…read more Close to the highway.

The Movers arrived on time and greeted us respectfully, 5 Men, there to help with packing as well…read morethey were definitely God sent and made our move extremely easy. They were quick and made sure everything was covered and protected, the mattress was very heavy and they worked efficiently with each other to get it up and out setting up at new home as well. Awesome Job and will keep them in mind and will recommend them.

Cedric and his team were the best! They went above and beyond, wrapping and boxing things with…read morecare. They were able to tell me later which boxes certain items were in. They worked hard and kept their smiles on the whole time. Great work ethic! Will definitely use them again!

The staff is never there to ask or answer questions for you . And the walls are falling in on my…read moreunit and people from the next unit has access to my property . My things are not secured . There are unexpected price increases and high rental .My property was damaged when doors were replaced on all the units and it was never replaced , nor paid for .

I have been with Cubesmart since my mother passedaway in 2019. I had to hurry and move her…read morebelongings into a unit when she died. Since then, we have had several major expenses come up which has resulted in us having to pay late. They charge a huge late fee (around $50) which we have paid. My complaint is the insanely high late fees and their lack of willingness to even consider waiving a single fee. They've made roughly $3000 in late fees off of my hardships. Even worse, without warning, I will receive a bill periodically with a new increase. Last month, my bill was $344 and I logged in today to pay and it is now $399. I don't know how a company can not only increase rates without any notice but they have no compassion for anyone who is struggling. Their late fee is 20% of the bills total which is way above industry standard. Lastly, when I moved into the unit, I was told there was a 10 day late fee grace period. This is not true as my bill is due on the 3rd and the fee was already assessed on the unit today (11th) They make up rules as they go, add new charges when they see fit, and lack compassion regarding their clients hardships causing them to continue a viscious cycle of late payments since they can never catch up with all of the fees and increases. ​

I moved my business operation here about 2 years ago, and I think this is the best warehouse setup…read moreI have ever had in 30 years. I can rent month to month for a reasonable price without having to sign a long term lease. I can add a unit when I get larger shipments and close it with short notice once those items are sold. Shipping to this location is the most secure setup I've ever had, with gated access and coded door entry. With a dock high dock and drive up dock, It's perfect for shipping/receiving pallets and loading/unloading smaller items. One of my units has power, which is another big plus, and the price per month for power is extremely reasonable because this facility has solar power. Too bad you can only give this place 5 stars!

We left CubeSmart because the entry doors were constantly open, bathroom was absolutely disgusting,…read morehomeless walking around and we were told by the manager that there were breakins and flooding. So we quickly had to find another storage place as our house isn't going to be ready until Feb 2023. We drove around and came across Decatur Self Storage. Don't let the outside influence your decision to go in. We were greeted by Mike, an owner, who showed us around, showed us a unit, signed us up on the spot. Everything he told us - gate entry, building entry, security protocols was correct. We are happy to support a locally owned business who seems to care about their business.

Believe the hype of the other reviews....these guys are GREAT!!…read more I was moving into another apartment within my complex last week and needed a good service I could trust who also had great prices and these guys were just that. Lamar and his crew showed up in their designated time frame, were fast, friendly, professional and excellent at what they do. Even the process of setting everything up with Ms. Carol in the front office was smooth and professional. When moving you just don't want to worry about anything and with these guys you don't have to. They take care of you! I will be using them again when my lease is up later this year.

Uncomfortable in-home assessment, do not recommend. It is a good idea to have a few companies…read moreprovide assessments and quotes to get a good feel for the quality range of providers. RMC Movers is not listed as a mandatory certificate holder on the Georgia Department of Public Safety's website: http://www.gamccd.net/HGLicensedMovers.aspx

I've rented several U-Hauls from this location and have never had an issue. Check-in and check-out…read morecan be done seamlessly through the mobile app, and on the occasions where I've had a question, there's almost always a helpful employee inside who's able to resolve concerns in a timely manner. Based on my experiences, this location has been reliable and easy to work with.

Don't waste your time! Made a reservation online just for them to tell me the truck was not…read moreavailable & they had no other trucks to offer me on the day of my move! The worse service experience I have ever had at U-Haul & the General Manager Joris offered NOTHING to make it better. Look elsewhere, save yourself the headache.