They always play weird AI music and usually when they're taking the paint off of my acrylics, they use the drill thing and one time like 2 weeks ago, one of the guys came and he was being super aggressive with my hands and stuff, and he drilled super hard into my skin it hurt a lot, but I didn't say anything. And then he messed up the tip of my nail and thankfully this nice lady came in and replaced the nail, but that was a really weird experience and I don't really wanna go back if every time I have to be worried about them hurting my nails. They also have a little bit of a lack of colors. I really hope they talk to that guy bc i'm not sure what that was but he also was just like not really paying attention. He was always looking around and then he just left and it was just super weird like he was trying to help but then screwed up and didn't care. read more

Spa Nails - here's the picture the spot where it's red is where he kept drilling over and it was super uneven, and then he screwed up the tip. - Nail Salons Near Me - Spokane, Washington

This salon was so clean, calm, and the technicians were so friendly and kind. Had the best pedicure experience. Will definitely be back!

my nails are in extreme pain from over filling them and crooked she had her gel lamp to the highest setting burning my nail. they messed up my friends nails and when we ask them to redo her messed up nail and for the fact she didn't even finish her services because of them messing up and her consistently having to point out something along the way, we called them after leaving they said they'd fix the nail and finish the service free of charge because theyre her birthday nails and when we came back to the store, they tried to run game and act like they didn't understand us what wemeant over the phone when they were the ones saying free of charge. not worth it just another chop shop I don't care how glorified the vibes of the shop is they're aren't that good. read more

everybody loves to leave a bad review. i've gone in here a few times for both acrylics and pedicures- tony and kim are so nice and do a great job! they are always kind and the environment is generally quiet and relaxed. i like it and they make it easy to enjoy! i've never had a problem with my acrylics and they're pretty quick at them too. this is the go-to shop for my family. here are a few sets they have both done for me! read more

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I wished I had seen the ratings on this horrible business before I sent my daughter in there. She went in to remove acrylics and get a simple paint job. She comes out crying and says it was the worst experience she has ever had. She was charged $45 for this. We had tried our usual salon before checking this place out, but they were busy and she wanted her nails off. Big mistake. She asked them to re-do some of them 3 times because of flaws. They started talking with each other which made her feel even worse. I then called them and the guy that answered was arguing with me and wouldn't refund the transaction. I wish I could give a rating of less than 1, not sure how this place is still in business. Attached you'll see how she came out of the salon. These were taken as she got in the car. read more

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I wish I had looked at reviews before going in for a manicure on a whim. I have weak nails and expected the old polish to be removed with polish remover. Nope, he DREMELED it off!!! Didn't use a base coat, didn't let first application dry before adding the second and then the top coat, filed them even though they didn't need it and left taffy edges. To top it off, I realized I was charged for a gel finish which I didn't get AND the polish chipped off one nail a few hours later! HORRIBLE! read more

WORST NAIL SALON IN SPOKANE. I have been getting my nails down for over 10 years, and I have never experienced such rudness and unprofessionalism. I waited quietly for 15 minutes for a full set and when I sat down the man who works there, asked what color I wanted. When I showed him a picture he said he couldn't do that. Then I asked for a French tip, he said he couldn't do a French tip. I asked him if he even wanted to do my nails and he said "No, get out of my shop" as he was already walking away from me. "I have someone else coming so go now. You leave!" I was shocked.i asked him why he was being so rude to me and had me wait when he didn't want to do my nails. He said I was being rude and to leave now yelling at me. Do not go here. read more

We went to the salon because we wanted to go to target. My daughter went to check to see if they had time for us and the lady said yes. When she saw me walk in, she asked my daughter if I was OK my daughter said yes, when I got into the chair to have my pedicure done, she told me I should go somewhere else because she didn't think she could do my nails. I have CP, which makes it difficult for me to bend my legs. She was not nice at all and kept saying how she couldn't do it and that I should go somewhere else. I ended up leaving in the middle because I was so sad. My daughter said that she did not get the manicure she requested, and she felt that her nail person was very pushy, I would not recommend this place ever, and I cannot even give them one star. read more

Wait wasn't so bad. I can see why. 50 dollar pedicure with no leg massage/extras is reason for 1 star. I literally got the basic of the basic pedi done. Didn't even touch my legs. No option of different services offered (pedi with leg massage) or I would have paid extra for what typically comes standard. Def not impressed and won't be back. So many other places on the south hill to go to that offer better services. read more

Ok, That was just Weird !!!I went in to get a Fill and pedicure. I waited for just a couple min and an mid aged man came out and asked me what I wanted I told him and he said ok and lead me to a nail station I asked him to change the paper towel just because of the germ thing!! He did then he looked at my nails and told me I needed a new set I told him I have only had them on for 2 weeks and that I just wanted to do the fill and pedicure!! He told me to leave because I was too picky!!! What the crap. So I left I have no idea what his problem was. I will never go back he was so rude. read more

Normally gel pedicures are hard to mess up but she let the polish touch the cuticle so it looks like a kid painted my nails. Do not recommend. read more

Went in with my daughter and friend, no one was in there and we were the only ones getting mani/pedis, my friends nails were painted badly, where they didn't even clean up the polish off her cuticles. It made no sense why he didn't clean up after. I had nail polish on my nails and asked her to match that color that I used and she didn't understand and wasn't helpful trying to color match. My toe got some sort of infection afterwards. My second toe was red and hot for over 24 hrs. I had to put anti fungal cream on it and it still hurts to the touch. Also did not get any kind of foot rub or massage, the pedi and mani cost over $60 and it was literally her removing polish, fixing cuticle and then coloring nails. Isn't a pedi supposed to have a massage. That's how it normally is anywhere else. My daughter also touched a light bulb when drying g nails and the woman's reaction was to make us leave, she said "you're all done just go now" as I was putting her burned finger under cold water. Terrible experience and I will never come back or recommend to anyone again. Again, no one else was in the salon so they weren't even busy at all. My polish is also chipping less than 24 hrs after pedi. Don't waste your time and money. read more

Yesterday, I decided to try Spa Nails for a pedicure because I also had to go to Target. Hands down it was one of the worst pedicures I have ever had. Unfriendly staff, no one was smiling, no massage, which I always look forward to...just blah! Rushed through ped like there were a bunch of people waiting...not. I will never go back. read more

Randomly stopped by here to get a gel manicure. It was by far the worse manicure I've ever had. I was in and out in 20 minutes. No way they can do a good job in that amount of time. The lady cut open skin on 3 of my fingers to the point where I was bleeding. I was bleeding still out of my thumb as I walked out and all she could say was "ow". Yea, Ow you did it to me. She was so quick to put polish on me that it's all over my skin, uneven and some of my nails aren't even fully painted. Would never step foot back in here. read more

Spa Nails - 1 of 3 bloody fingers I walked out with!! Worse manicure I've ever received. - Nail Salons Near Me - Spokane, Washington

I went back in after I saw that a bald spot had been plucked into one of my eyebrows. I asked for my money back since it is not possible to fix. The gentleman became irate and said "we don't do that". The lady who did the work did give some of what I paid back; however, I will not be going back and do not recommend. read more

Spa Nails - Nail Salons Near Me - Spokane, Washington

Got a full set here and the nails started falling off 4 days later. When I called they said they'd fix it for free but when i actually went in they said I had to pay $30 and were very rude. The original quality of the set was also very bad. read more

Was very pleased with my full set !!! I've gotten a few full sets here in the past and the owner does the best French tip. Very clean and he takes his time to make sure they are all even. I will be back. read more

Spa Nails - Nail Salons Near Me - Spokane, Washington

Two of the main people in here are not friendly at all. Two bad experiences and I won't be coming back. They don't prioritize their customers, they prioritize getting you in a chair, getting their money, and getting you out. When I asked for a different color white they pretended they had it and painted them the color I didn't want. Next time they asked me to put my boots on before they were dried and I had to drive back to get them fixed. The man available wouldn't help me even though he didn't have a customer. So I waited for the woman who did them before to finish with her customer and fix them. Poor customer service. read more

Worst nail experience of twenty years. Terrible service, rough, no top coat, not a real massage and the worst part the two "nail technicians" were making fun of the teenage girls that were there saying they looked like a boy and laughing with each other. I also saw a wax client leave crying. This is the most awful place, steer clear. read more

Left with a small cut in on my big toe. Woke up in terrible pain. Called the next day and they refused to apologize or refund. Won't be going back. read more

Do NOT go to spa nails!! Very unprofessional, first off the lady was in the middle of bleaching her hair while doing another clients nails and had to run back to wash it out in the middle of doing them. Then the lady who did mine was HORRIBLE! I could of done a better job. My nails are all different shapes and lengths and the gel polish was all over my fingers and polish is blotchy and looks horrible. They also said $35 for a gel full but at the end said it was $40 bcuz I had longer nails!? Wtf are u serious? My nails are average length! I left and went straight to another nail salon to get a polish change because I do NOT want to go back into spa nails! I am disputing the charges with my bank because my dog could of done a better job! I'm PISSED beyond belief! Leah said she would fix them who I'm assuming is the owner !? No thanks Leah your salon is a big joke! And your bleaching of your hair should wait till your NOT WORKING!! BEWARE OF SPA NAILS! read more

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I get my nails done pretty often and I have never had my nails done so bad. I tried to see the best in them i showed them and picture of what i wanted and tried to help explain and tell them what colors. he changed the colors and they are uneven and they are almost like a half job like they were annoyed with me asking for a cool design. read more

Spa Nails - what i asked for - Nail Salons Near Me - Spokane, Washington

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Best nail salon in Spokane for it's convenient location, amazing price and pretty nails job . First of all, their price is very affordable that allows me to get my nails done more frequently w/o going broke. As I walk in, the first impression is that the salon is very spacious and supper clean. I love that it does NOT have the bad, typical smell that other nail salons have. Everyone here made me feel so welcomed and pampered. They listened to what I wanted and very gently doing my nails. On top of that, they are so skilled in doing nails. I've been coming to this place so many times and my experience just keeps getting better. Strongly recommended!!! read more

The purple nails were done by Spa Nails. The pink nails were done by Holly's nails (my usual salon). I wanted an ombré lavender purple to match my already pink ombré hand. (I broke nails on the purple hand so that's why I originally came into spa nails for a nail fix) They couldn't even do ombré correctly so I said okay and settled for plain lavender. They still messed up and my nails are gloppy, uneven, and misshaped. Not to mention service was terrible, the guy was arguing with me the whole way through. I then had to switch nail techs. This was the outcome and it was still a poor job. She even forgot to put top gloss on the middle finger lol. The girl was way more respectful than the guy tech but bottom line is don't come here if you want good quality nails. read more

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Wish I had done my research before taking my Mom here for a mani/pedi special treat. The actual product was LOUSY. I've never had a more meager manicure or pedicure with barely any massage to speak of, uneven nails, bad paint job, etc. However, the most disconcerting part of the experience was the RUDENESS of the owner. We had deliberately made an appointment so we didn't have to wait but she ignored us when we arrived on time. She pointed (no words) to two faulty massage chairs for us to sit in and then left us be. I had to ask to at least soak our feet while we waited 20 minutes for her attention. Apparently that annoyed her because her attitude went from bad to worse with the crescendo of her barking at me to wash my hands half way through the manicure portion. Wha? I've never been instructed to do such a thing and she was even more irritated when I appeared confused. "Don't you like to wash your hands?" she sarcastically asked me with her husband giggling in the background. I tried to explain that I was just confused but by that time I was so over everything I just went along with it. I barely wanted to pay them let alone tip them but I did want to tip a sweet employee of theirs who appeared distressed and almost in tears the whole time we were there. It was hard not to be distracted by her misery and I am still thinking about her. I hope they treat her better than customers. read more

I physically went in the day before to make my appointment for a manicure and pedicure. I arranged a babysitter to be able to get this done and after working a long day and was REALLY looking forward to it. I waited over 45 minutes after my appointment and was told it was another 10 minute wait. I had to leave, still pay my babysitter and my nails never got done. So disappointing. Do not give them your business. They don't respect their customers. read more

The sweetest and kindest nail techs in Spokane. I brought in a picture of the style nails I wanted and it was matched perfectly. They environment is very clean and professional. read more

If you enjoy a quick, inconsistent and unprofessional time at the nail salon then come here. Went for a fill and was given the incorrect gel color. After it went on The first nail I stated it was incorrect. The gentleman stood up very offended and yelled, " I don't have time, you changed mind. All these people are waiting and I lose money now!" The female came over and said, " sorry he need to go outside and have smoke then he feel better." In the middle of my service! Finally he returned and completed full with correct color. Then said it was $55 for a simple acrylic fill and asked for a tip! Bad service practices!!! read more

Worst place I've ever gone to...... I went in to get a color change and I was screamed at from across the room by another employee for asking them to paint one nail to make sure it wasn't a clear color (which it was) Very unprofessional and will never go again. read more

This was the worst mani-pedi I've ever had. My mani-pedi was incredibly rushed (35 minutes for both services, done by the same person). Tony, the man who did my services, was very rude and did a sloppy job. No massage for my manicure and he barely even took the time to put top coats on my nails. Their regular polish selection is very small, as well. Definitely take your money somewhere else. read more

WORST gel manicure I have EVER had!!!!! staff was rude..don't wast your time or money. read more

This place is no good. Nice people but I had a pedicure and watched them not use fresh tools and reuse a pumice stone! The health department would not be pleased. read more

I have NEVER WRITTEN A NEGATIVE REVIEW ON YELP FOR ANY BUSINESS, yet I felt compelled to do that today. I typically do not like to 'bad mouth" in writing businesses. The manicurist and owner have very poor interpersonal skills by staff and owner. The manicurist is controlling and not open to new products and new methods of application which were prompting me to try to "coach" her. I had been there previously and we would always have to have a "discussion" regarding how to apply the product. She was excessively defensive and spoke to me in very disrespectful tones. " I am a professional with a license", she would say. "I know how to do this" Yet they do not have the superior product in their inventory so I bring my own which according to the instructions has different steps in the application. I was raised (family owns businesses) that the customer is always right and that the job of a service industry business is to satisfy a customer and not allow their personal ego get in the way. The manicurist's angst triggered the owner who came over to lecture me. I have NEVER EVER had any problem at any hair, lash, or nail business. But, for some reason, this one was not a "fit" for me NEVER EVER GO TO THAT Spa Nail operation by Target store in Spokane. read more

Probley the2nd worst pedi I've ever had it was all men working there except for the manager lady the guy that did my pedi seemed like he was new to the business not very sure of himself read more

Such amazing staff that takes the time and care to make sure your service is what you want. Definitely the best massage I've had along with a pedicure anywhere else. And if you're like me, the massage is the part I look forward to. Highly recommend! read more

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I received my worst pedicure ever at Spa Nails last month. I asked Kim to pay extra attention to calluses, but she barely swiped the heals with the grater. She didn't even ask me if I wanted a deluxe pedi. She was so unfriendly. I also had my nails done. Two days later, they were chipping because the product was applied too thinly. They're very unfriendly people. I'll go elsewhere so that the experience will be positive. read more

Came here today with my sister for her first ever pedi. We checked in at the front desk at 12:33 and our toes were being polished by 12:47. They didn't clip my toe nails and let's not even talk about a foot "massage". After my pedicure was done I told the guy "thank you" he replied "k put on your shoes". Not to mention his rude and argumentative comments to the lady who did my sister's pedicure. Don't give this place your time or money. They're are lots of other spas near by worth your while. read more

This is the worst place ever!!! And needs to be reported for Safety and sanitation!!!!! Worst nails and service I have ever had and I am a educator in this industry and wouldn't hire anyone there!!!! Nor will I ever go back to this place again even if was under different owners!!! read more

Spa Nails - $55 for a set that looks like this and all different lengths and cuts and shape is completely wrong even with a picture - Nail Salons Near Me - Spokane, Washington

I've had my gel manicure for 5 days, this place sucks. They're already off because they were lifting. DON'T COME HERE!! They suck.

I walked in and was denied service because they were too busy, yet they took the people who walked in right behind me. I have also been here another time and got gel nails and they lasted less than a week. Go anywhere else... Famous Nails is close by and always welcoming with excellent service. read more