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    Spa Magic

    5.0 (4 reviews)

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    Dynamic Pools

    Dynamic Pools

    (22 reviews)

    I hired Ed from Dynamic Pools to put in my new Intelliflo 3 Variable Speed pump. He sent Tommy out…read morewho has been with him 3 years and was with Premiere pools prior. Tommy was very professional. Listed options on plumbing and went with unions vs hard gluing 2" PVC schedule 40 connections. So if pump were to have issues in future no more cutting pipes. Just loosened and swap in the new pump. Tommy worked digitally and had it in just under 2 hours and helped me set optimized pump program settings on mobile app. He painted the white PvC pipe so that the suns PVC don't harm the pipe. I would highly recommend Dynamic pools for installing bare pool pump. Price was fair and install was smooth without any hitches. 5 stars

    I had been using Dynamic Pools for regular pool maintenance since September 2023 and had never…read moreexperienced any issues with the technician who serviced my pool. For over two and a half years, routine visits went smoothly and I was a satisfied customer. Unfortunately, my experience with the owner, Edward, when a problem occurred completely changed my opinion of the company. During a recent service visit, the technician used a hose to clean the pool filter. This same hose had been used during previous visits without any issues. However, when he went to turn the water on, the handle broke with light pressure. Edward later came to my home to try to fix the issue himself but was unable to repair it. At that point he suggested that I either call a plumber or use his handyman. His handyman also told me that the repair cost would be covered. Because the water to my house had to be shut off for the entire day, I needed the problem resolved as soon as possible. A plumbing company was able to come sooner than the handyman, so I had them complete the repair. The total cost ended up being about $500. When I sent the invoice to Edward, his response was immediately defensive. He stated that he was not going to pay for the repair and began bringing up unrelated examples instead of addressing what had actually happened. In an effort to resolve the situation fairly, I even offered to split the repair cost with him, but he refused that as well. Edward repeatedly claimed the handle broke because it was plastic and "bound to break eventually." However, this same hose had been used during past service visits without issue, and I had never been told that the part was fragile or at risk of breaking. If a component used during routine service is known to be fragile or near failure, that would be important information to communicate to a homeowner before it breaks during service. Mistakes can happen in any service industry. What matters is how they are handled. Instead of working toward a reasonable solution, the situation was dismissed and no responsibility was taken. After being a loyal customer since September 2023, it was disappointing to see how quickly the tone changed when a problem occurred. When you hire a professional service company, you expect them to stand behind their work if something goes wrong. Unfortunately, that was not my experience here. Situations like this are important for homeowners to be aware of, because they show how issues may be handled if something goes wrong during a service visit. Because of how this situation was handled, I will be finding a different pool service moving forward.

    Khangs Pool Service - Don't fall into your pool at night! Fix your lights today with a new and improved energy-efficient LED bulb!

    Khangs Pool Service

    (24 reviews)

    Khang was fantastic! I had already installed my replacement pool motor myself, but I accidentally…read moredamaged the shaft seal during installation and also had a loose wiring connection. Khang quickly diagnosed both problems, repaired the shaft seal, corrected the wiring, and got my pump running perfectly. He didn't just fix the problem--he took the time to explain what went wrong, answered all of my questions, and gave me practical advice on maintaining my older pool. He pointed out that my 72-year-old fiberglass pool only has one return jet, explained why that affects circulation, and even showed me why he believes there's a partial clog in the plumbing. He also recommended products that would actually help instead of trying to sell me things I didn't need. He even told me to return the metal stain remover because he didn't think my stains were caused by metals, which I really appreciated. Khang was honest, knowledgeable, patient, and professional. As a first-time pool owner, I learned more from him in one visit than I had in months of trying to figure everything out on my own. I highly recommend Khang to anyone needing pool repairs or maintenance. I'll definitely be calling him again.

    Totally recommend! Cheng, the owner, responds quickly, is extremely knowledgeable, and truly goes…read moreabove and beyond. I requested a pool start-up consultation, and he immediately spotted several things that needed to be corrected. He was honest, thorough, and took the time to explain everything. If you're looking for someone trustworthy and experienced, I highly recommend him!

    Spa Magic - poolcleaners - Updated September 2026

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