I came here for lash extensions- and Cheyenne was amazing. She was a total rockstar. My lashes were beautiful and stayed for three weeks. That experience was 5 starts. However, when I set up my appointment for my touch up the receptionist was unpleasant to deal with. She called me three times while I was at work to ask if I could move my appointment up. In response I told her IF I could make that I would let her know within the hour but if I did not call her then we would have to stick with my original time. This spa sends out text messages as reminders of appointment times. I received a message she had moved my appointment up so I used my lunch break to take the trip out to the spa. When I checked in the receptionist asked me why I was there because my appointment wasn't for another hour. She told me that she only sent that message in HOPES that I would call her. Extremely unprofessional, disorganized and inconvenient. I take a drive of 55 minutes to get to this specific spa. I had to sit there and wait an hour and a half for my appointment which was supposed to be with Cheyenne but it was not. Cheyenne has to go home early that day which is understanding. Things pop up and I'm understanding of that. The woman who did my lashes was new and took longer than expected. At this point I didn't mind as long as my eyelashes were done correctly (spoiler alert: they were not). At the end of my appointment the receptionist offered me an eyebrow wax "it looks like" I "could use it". The most unprofessional rude service I've ever had. I was so disappointed and irked by this situation. The picture uploaded is less than a week after my appointment date. Cheyenne came in to check on my lashes before she rushed out and kept telling the woman doing my lashes to get new glue. The way this was poorly handled really depreciates a business incredibly quickly. If anyone has a suggestion for a new lash place let me know ASAP! read more

Spa Lavender - Skin Care Near Me - Solon, Ohio

I got a gift card for Mother's Day and finally got to use it today. Had a wonderful massage session with Donica. She was absolutely fantastic and hit every spot and ironed out all the aches..... I can't recommend her enough!! I will be back for sure!! She is a hidden gem! read more

Had a great massage with Marcus. And I was able to get a same day appointment. Relaxing and amazing. Thanks and I'll be back! ‍

I got a Brazilian wax with Kiara! It was a great experience. The front desk employees were so kind and welcoming and the atmosphere of the salon was super relaxing and beautiful. Kiara was so easygoing and kind and made the experience as painless as possible. I will go back read more

I'm so happy I found Spa Lavender! I've had a facial and waxing service both by Mercedes and each visit was superb! Looking forward to a massage next. read more

I have had my eyebrows waxed at Spa Lavender a total of two times as of now. Each time, the front desk employee was incredibly professional, warm, and sweet! It's so rare to find a eyebrow waxer who truly waxes in a way that is personalized to my particular face and features! Often, it's sort of generic. However, at Spa Lavender, both employees waxed my eyebrows phenomenally! My eyebrows were done evenly and the workers treated my eyebrows like they were their own! They were precise and actually cared about the process and end result. I love Spa Lavender! read more

We came for a couple's massage and will definitely be returning!! It's a small space in an unassuming office building but they make it very relaxing and welcoming. We were greeted by the receptionist with an offer of wine while we filled out our forms. Yes please. The forms asked about which areas to focus on, if we had any we wanted them to avoid, etc. The massage therapists still made sure to chat with each of us about areas we wanted to target and what kind of pressure we liked which I appreciated. I mentioned that I stand for work all day and have shoulder issues and she really spent a lot of time on that area. I really felt like she listened to what I needed and that was great. My body hasn't felt this good in months!! If you're looking for a big fancy spa with all the bells and whistles, this may not be your spot. But if you're okay with a quaint spot with great therapists, definitely check it out. They regularly have specials and discounts, so check their website or call them! read more

Came here for the 60 minute facial. Had a wonderful experience. The staff was pleasant. It has been 6 days and my skin still feels hydrated and so soft. I would very highly recommend them. read more

I have had Swedish massages and deep tissue massages here. Both are very good. I've never been anywhere else for a massage so I can't compare it but I don't have any reason to go anywhere else. Love Z and Cheyenne! They are friendly, professional and personal. read more

Just had to get a little waxing done (underarm) . I prefer the clean result of waxing to shaving and the hair stays gone for several weeks! It doesn't hurt it's just a quick tingle and it's over. Spa lavender is like a dream. As soon as you enter you are transported to a serene place . The scent of lavender and aromatherapy fill the air . It's not overwhelming at all even for someone like me who has allergies. Megan answers the phone and is so professional she scheduled my appointment with my preferred esthetician Keiara! Keiara is a seasoned professional in the beauty industry. She is so knowledgeable about skin care and she will take excellent care of you. She used a sugar wax with strips and was neat and thorough. My skin is baby soft ! I will definitely be back for regular maintenance! I was so relaxed and in the moment that I didn't take any pictures but there's always next time or you can beat me to it and check them out for yourself! read more

Relaxing atmosphere, very friendly staff, great rates what else can you ask for.

Awesome massage! I love this place, quiet, clean wonderful! I was a Massage Envy patron for three years, so glad I left and found Spa Lavender. read more

Tried to book an appointment via email. Received an email to have me call them, so clearly they're receiving emails. I emailed a few more times explaining why it was inconvenient. Got no further responses or attempts to help. How rude. I took my business elsewhere. read more

Went for a couples massage here after purchasing it on Groupon. Small space but very calming and professional. The massage therapists were very attentive and payed close attention to our areas of need. One of the best massage experiences we have ever had. We will be returning! read more

I was gifted a spa treatment at Spa Lavender. There was great ambience from my arrival to my leaving. It was everything I expected and I have returned for an additional massage already. AND I have another treatment scheduled before the end of the year. I am on their email list and I receive monthly special offers at Spa Lavender which I have taken advantage. Great location, ambience and very affordable. I'm hooked on this place :) read more

At 3:03 pm I spoke to the rather rude receptionist on the phone. They were out of appointments, and she was going to see if a staff member was willing to stay late. She said she'd call me once everything is confirmed for my potential 4pm appointment. At 3:21 I get a text saying "Hi Alex, your appointment with spa lavender is now confirmed for Friday 15 March at 4 p.m.". I show up at 4pm to be told that she never called me and that my appointment is not confirmed. Great thing I took a half day at workAt 3:03 pm I spoke to the rather rude receptionist on the phone. They were out of appointments, and she was going to see if a staff member was willing to stay late. She said she'd call me once everything is confirmed for my potential 4pm appointment. At 3:21 I get a text saying "Hi Alex, your appointment with spa lavender is now confirmed for Friday 15 March at 4 p.m.". I show up at 4pm to be told that she never called me and that my appointment is not confirmed. Great thing I took a half day at work to make this appointment. Professionalism and client services is not a priority. In the 3 minutes I was there while attempting to resolve issues the rude receptionist answered 2 phone calls (as if I wasn't even there) and then once hung up told me "welp it is what it is, nothing I can do". Last time I ever visit there. What a shame that 1 person can ruin the reputation for the entire facility to make this appointment. Professionalism and client services is not a priority. In the 3 minutes I was there while attempting to resolve issues the rude receptionist answered 2 phone calls (as if I wasn't even there) and then once hung up told me "welp it is what it is, nothing I can do". Last time I ever visit there. What a shame that 1 person can ruin the reputation for the entire facility read more

I loved my massage and facial. For $130 for both, you can't beat that price. Professional and friendly workers. I'll definitely be back.

Very relaxing atmosphere. Cheyanne was great, really worked out the knots. The scents, music and decor really sets the mood once you walk in. Great find! read more

I was very pleased with my massage experience at Spa Lavender. I went there three times already. They were always on time and everyone was very pleasant. I had three different Therapists and I enjoyed them all , each with their different techniques. I will definitely go back. I appreciate that they are licensed by the Ohio State Medical Board. LM read more

I visited because my daughter had purchased Groupon! She and I have done this before with Groupon, and we usually get half of the time or half at the services. This was not the case at Spa Lavender. My facial was wonderful, my esthetician, Kiara, was amazing. The staff is welcoming and knowledgeable. Check out the website! They do more than facials! Do not miss this amazing spa! My next appointment is in four weeks. I'm going back! read more

Been there many times. A good massage. Professional. Always late for appointment time. I will usually have first appointment on Sunday and I wait outside the door for someone to come to open. Still working out kinks. read more

The person who booked my massage was warm and friendly. The facility was nicely appointed with a calm and soothing atmosphere. My massage therapist, however, talked through my entire massage, telling me negative stories about her co-workers at this spa and her previous employer. She was a good masseuse, but her negative energy made it hard for me to relax. It was a waste of my money. read more

The owner is VERY unprofessional! I purchased a 3 pack of massages from groupons. I completed 2 of the massages and went back today for my last one and after I was escorted to the room to undress for my services the OWNER comes to the room while I'm laying on the table and tells me she can't find my Groupon!! What!! Are you kidding me!! I'm laying on the table and she continues to go back and forth with me! Very tacky! Long story short....her front desk person found it and SHE apologized on behalf of the owner! When I asked to speak with the owner (after my services that I was to irritated to enjoy!).....she "wasn't available". Never even called me to apologize! I should also mention....I had appointments canceled on me DAY OF twice and...an appointment "erased by accident" once! I tried to hang in there because the person providing my services was EXCELLENT! The owner could really benefit from taking a customer service class! I won't be returning! read more